Scannedcustomer'sIDHelped thecustomerresolve anissue/questionHad thesamebirthday asa customerSmiledin asessionApologized foraninconvenienceHad asessionless than2 min.Ate asnack/snacksVerifieddepositamount withcustomerHelped ateammateAsked aSpec 2 forassistancePet/Babytax!Stretchedand drankwatertoday!Reachedyour 45+call goalVerifiedcustomersaccount fortransactionDeescalateda difficultsituationExplainedthe featuresof ATMwLTto a newcustomerOfferedalternatesolutions toa customerTalked to acustomerabout theweatherLearnedsomethingnew todayUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachineFound ananswerwithoutasking forhelpGot acustomerthat youhave helpedbeforeExplainedmore than 3times wherethe IDscanner is...Scannedcustomer'sIDHelped thecustomerresolve anissue/questionHad thesamebirthday asa customerSmiledin asessionApologized foraninconvenienceHad asessionless than2 min.Ate asnack/snacksVerifieddepositamount withcustomerHelped ateammateAsked aSpec 2 forassistancePet/Babytax!Stretchedand drankwatertoday!Reachedyour 45+call goalVerifiedcustomersaccount fortransactionDeescalateda difficultsituationExplainedthe featuresof ATMwLTto a newcustomerOfferedalternatesolutions toa customerTalked to acustomerabout theweatherLearnedsomethingnew todayUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachineFound ananswerwithoutasking forhelpGot acustomerthat youhave helpedbeforeExplainedmore than 3times wherethe IDscanner is...

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scanned customer's ID
  2. Helped the customer resolve an issue/question
  3. Had the same birthday as a customer
  4. Smiled in a session
  5. Apologized for an inconvenience
  6. Had a session less than 2 min.
  7. Ate a snack/snacks
  8. Verified deposit amount with customer
  9. Helped a teammate
  10. Asked a Spec 2 for assistance
  11. Pet/Baby tax!
  12. Stretched and drank water today!
  13. Reached your 45+ call goal
  14. Verified customers account for transaction
  15. Deescalated a difficult situation
  16. Explained the features of ATMwLT to a new customer
  17. Offered alternate solutions to a customer
  18. Talked to a customer about the weather
  19. Learned something new today
  20. Used the customer's name 2+ times during session
  21. Placed a ticket on a machine
  22. Found an answer without asking for help
  23. Got a customer that you have helped before
  24. Explained more than 3 times where the ID scanner is...