Had asessionless than2 min.Scannedcustomer'sIDVerifiedcustomersaccount fortransactionPlaced aticket on amachinePet/Babytax!Reachedyour 45+call goalTalked to acustomerabout theweatherOfferedalternatesolutions toa customerApologized foraninconvenienceVerifieddepositamount withcustomerAsked aSpec 2 forassistanceFound ananswerwithoutasking forhelpUsed thecustomer'sname 2+times duringsessionSmiledin asessionGot acustomerthat youhave helpedbeforeAte asnack/snacksLearnedsomethingnew todayStretchedand drankwatertoday!Explainedthe featuresof ATMwLTto a newcustomerExplainedmore than 3times wherethe IDscanner is...Helped ateammateHad thesamebirthday asa customerDeescalateda difficultsituationHelped thecustomerresolve anissue/questionHad asessionless than2 min.Scannedcustomer'sIDVerifiedcustomersaccount fortransactionPlaced aticket on amachinePet/Babytax!Reachedyour 45+call goalTalked to acustomerabout theweatherOfferedalternatesolutions toa customerApologized foraninconvenienceVerifieddepositamount withcustomerAsked aSpec 2 forassistanceFound ananswerwithoutasking forhelpUsed thecustomer'sname 2+times duringsessionSmiledin asessionGot acustomerthat youhave helpedbeforeAte asnack/snacksLearnedsomethingnew todayStretchedand drankwatertoday!Explainedthe featuresof ATMwLTto a newcustomerExplainedmore than 3times wherethe IDscanner is...Helped ateammateHad thesamebirthday asa customerDeescalateda difficultsituationHelped thecustomerresolve anissue/question

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a session less than 2 min.
  2. Scanned customer's ID
  3. Verified customers account for transaction
  4. Placed a ticket on a machine
  5. Pet/Baby tax!
  6. Reached your 45+ call goal
  7. Talked to a customer about the weather
  8. Offered alternate solutions to a customer
  9. Apologized for an inconvenience
  10. Verified deposit amount with customer
  11. Asked a Spec 2 for assistance
  12. Found an answer without asking for help
  13. Used the customer's name 2+ times during session
  14. Smiled in a session
  15. Got a customer that you have helped before
  16. Ate a snack/snacks
  17. Learned something new today
  18. Stretched and drank water today!
  19. Explained the features of ATMwLT to a new customer
  20. Explained more than 3 times where the ID scanner is...
  21. Helped a teammate
  22. Had the same birthday as a customer
  23. Deescalated a difficult situation
  24. Helped the customer resolve an issue/question