Had thesamebirthday asa customerHad asessionless than2 min.Verifieddepositamount withcustomerUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachineFound ananswerwithoutasking forhelpExplainedmore than 3times wherethe IDscanner is...Offeredalternatesolutions toa customerAte asnack/snacksLearnedsomethingnew todayExplainedthe featuresof ATMwLTto a newcustomerReachedyour 45+call goalSmiledin asessionTalked to acustomerabout theweatherDeescalateda difficultsituationScannedcustomer'sIDHelped ateammateAsked aSpec 2 forassistanceApologized foraninconvenienceStretchedand drankwatertoday!Verifiedcustomersaccount fortransactionHelped thecustomerresolve anissue/questionPet/Babytax!Got acustomerthat youhave helpedbeforeHad thesamebirthday asa customerHad asessionless than2 min.Verifieddepositamount withcustomerUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachineFound ananswerwithoutasking forhelpExplainedmore than 3times wherethe IDscanner is...Offeredalternatesolutions toa customerAte asnack/snacksLearnedsomethingnew todayExplainedthe featuresof ATMwLTto a newcustomerReachedyour 45+call goalSmiledin asessionTalked to acustomerabout theweatherDeescalateda difficultsituationScannedcustomer'sIDHelped ateammateAsked aSpec 2 forassistanceApologized foraninconvenienceStretchedand drankwatertoday!Verifiedcustomersaccount fortransactionHelped thecustomerresolve anissue/questionPet/Babytax!Got acustomerthat youhave helpedbefore

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had the same birthday as a customer
  2. Had a session less than 2 min.
  3. Verified deposit amount with customer
  4. Used the customer's name 2+ times during session
  5. Placed a ticket on a machine
  6. Found an answer without asking for help
  7. Explained more than 3 times where the ID scanner is...
  8. Offered alternate solutions to a customer
  9. Ate a snack/snacks
  10. Learned something new today
  11. Explained the features of ATMwLT to a new customer
  12. Reached your 45+ call goal
  13. Smiled in a session
  14. Talked to a customer about the weather
  15. Deescalated a difficult situation
  16. Scanned customer's ID
  17. Helped a teammate
  18. Asked a Spec 2 for assistance
  19. Apologized for an inconvenience
  20. Stretched and drank water today!
  21. Verified customers account for transaction
  22. Helped the customer resolve an issue/question
  23. Pet/Baby tax!
  24. Got a customer that you have helped before