Pet/Babytax!Verifiedcustomersaccount fortransactionFound ananswerwithoutasking forhelpExplainedthe featuresof ATMwLTto a newcustomerPlaced aticket on amachineHelped thecustomerresolve anissue/questionAsked aSpec 2 forassistanceReachedyour 45+call goalExplainedmore than 3times wherethe IDscanner is...Had asessionless than2 min.Got acustomerthat youhave helpedbeforeLearnedsomethingnew todayVerifieddepositamount withcustomerHelped ateammateOfferedalternatesolutions toa customerAte asnack/snacksSmiledin asessionUsed thecustomer'sname 2+times duringsessionDeescalateda difficultsituationHad thesamebirthday asa customerScannedcustomer'sIDTalked to acustomerabout theweatherStretchedand drankwatertoday!Apologized foraninconveniencePet/Babytax!Verifiedcustomersaccount fortransactionFound ananswerwithoutasking forhelpExplainedthe featuresof ATMwLTto a newcustomerPlaced aticket on amachineHelped thecustomerresolve anissue/questionAsked aSpec 2 forassistanceReachedyour 45+call goalExplainedmore than 3times wherethe IDscanner is...Had asessionless than2 min.Got acustomerthat youhave helpedbeforeLearnedsomethingnew todayVerifieddepositamount withcustomerHelped ateammateOfferedalternatesolutions toa customerAte asnack/snacksSmiledin asessionUsed thecustomer'sname 2+times duringsessionDeescalateda difficultsituationHad thesamebirthday asa customerScannedcustomer'sIDTalked to acustomerabout theweatherStretchedand drankwatertoday!Apologized foraninconvenience

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pet/Baby tax!
  2. Verified customers account for transaction
  3. Found an answer without asking for help
  4. Explained the features of ATMwLT to a new customer
  5. Placed a ticket on a machine
  6. Helped the customer resolve an issue/question
  7. Asked a Spec 2 for assistance
  8. Reached your 45+ call goal
  9. Explained more than 3 times where the ID scanner is...
  10. Had a session less than 2 min.
  11. Got a customer that you have helped before
  12. Learned something new today
  13. Verified deposit amount with customer
  14. Helped a teammate
  15. Offered alternate solutions to a customer
  16. Ate a snack/snacks
  17. Smiled in a session
  18. Used the customer's name 2+ times during session
  19. Deescalated a difficult situation
  20. Had the same birthday as a customer
  21. Scanned customer's ID
  22. Talked to a customer about the weather
  23. Stretched and drank water today!
  24. Apologized for an inconvenience