Scannedcustomer'sIDFound ananswerwithoutasking forhelpHad thesamebirthday asa customerExplainedthe featuresof ATMwLTto a newcustomerVerifieddepositamount withcustomerExplainedmore than 3times wherethe IDscanner is...Deescalateda difficultsituationPlaced aticket on amachinePet/Babytax!Asked aSpec 2 forassistanceOfferedalternatesolutions toa customerHelped thecustomerresolve anissue/questionLearnedsomethingnew todayAte asnack/snacksSmiledin asessionHelped ateammateHad asessionless than2 min.Used thecustomer'sname 2+times duringsessionTalked to acustomerabout theweatherVerifiedcustomersaccount fortransactionReachedyour 45+call goalApologized foraninconvenienceStretchedand drankwatertoday!Got acustomerthat youhave helpedbeforeScannedcustomer'sIDFound ananswerwithoutasking forhelpHad thesamebirthday asa customerExplainedthe featuresof ATMwLTto a newcustomerVerifieddepositamount withcustomerExplainedmore than 3times wherethe IDscanner is...Deescalateda difficultsituationPlaced aticket on amachinePet/Babytax!Asked aSpec 2 forassistanceOfferedalternatesolutions toa customerHelped thecustomerresolve anissue/questionLearnedsomethingnew todayAte asnack/snacksSmiledin asessionHelped ateammateHad asessionless than2 min.Used thecustomer'sname 2+times duringsessionTalked to acustomerabout theweatherVerifiedcustomersaccount fortransactionReachedyour 45+call goalApologized foraninconvenienceStretchedand drankwatertoday!Got acustomerthat youhave helpedbefore

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scanned customer's ID
  2. Found an answer without asking for help
  3. Had the same birthday as a customer
  4. Explained the features of ATMwLT to a new customer
  5. Verified deposit amount with customer
  6. Explained more than 3 times where the ID scanner is...
  7. Deescalated a difficult situation
  8. Placed a ticket on a machine
  9. Pet/Baby tax!
  10. Asked a Spec 2 for assistance
  11. Offered alternate solutions to a customer
  12. Helped the customer resolve an issue/question
  13. Learned something new today
  14. Ate a snack/snacks
  15. Smiled in a session
  16. Helped a teammate
  17. Had a session less than 2 min.
  18. Used the customer's name 2+ times during session
  19. Talked to a customer about the weather
  20. Verified customers account for transaction
  21. Reached your 45+ call goal
  22. Apologized for an inconvenience
  23. Stretched and drank water today!
  24. Got a customer that you have helped before