Talked to acustomerabout theweatherReachedyour 45+call goalDeescalateda difficultsituationExplainedthe featuresof ATMwLTto a newcustomerHelped ateammateHad asessionless than2 min.Stretchedand drankwatertoday!Had thesamebirthday asa customerPet/Babytax!Scannedcustomer'sIDFound ananswerwithoutasking forhelpVerifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceLearnedsomethingnew todayGot acustomerthat youhave helpedbeforeApologized foraninconvenienceHelped thecustomerresolve anissue/questionVerifieddepositamount withcustomerOfferedalternatesolutions toa customerSmiledin asessionExplainedmore than 3times wherethe IDscanner is...Ate asnack/snacksUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachineTalked to acustomerabout theweatherReachedyour 45+call goalDeescalateda difficultsituationExplainedthe featuresof ATMwLTto a newcustomerHelped ateammateHad asessionless than2 min.Stretchedand drankwatertoday!Had thesamebirthday asa customerPet/Babytax!Scannedcustomer'sIDFound ananswerwithoutasking forhelpVerifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceLearnedsomethingnew todayGot acustomerthat youhave helpedbeforeApologized foraninconvenienceHelped thecustomerresolve anissue/questionVerifieddepositamount withcustomerOfferedalternatesolutions toa customerSmiledin asessionExplainedmore than 3times wherethe IDscanner is...Ate asnack/snacksUsed thecustomer'sname 2+times duringsessionPlaced aticket on amachine

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a customer about the weather
  2. Reached your 45+ call goal
  3. Deescalated a difficult situation
  4. Explained the features of ATMwLT to a new customer
  5. Helped a teammate
  6. Had a session less than 2 min.
  7. Stretched and drank water today!
  8. Had the same birthday as a customer
  9. Pet/Baby tax!
  10. Scanned customer's ID
  11. Found an answer without asking for help
  12. Verified customers account for transaction
  13. Asked a Spec 2 for assistance
  14. Learned something new today
  15. Got a customer that you have helped before
  16. Apologized for an inconvenience
  17. Helped the customer resolve an issue/question
  18. Verified deposit amount with customer
  19. Offered alternate solutions to a customer
  20. Smiled in a session
  21. Explained more than 3 times where the ID scanner is...
  22. Ate a snack/snacks
  23. Used the customer's name 2+ times during session
  24. Placed a ticket on a machine