Stretchedand drankwatertoday!Learnedsomethingnew todayExplainedthe featuresof ATMwLTto a newcustomerUsed thecustomer'sname 2+times duringsessionHad thesamebirthday asa customerPlaced aticket on amachineFound ananswerwithoutasking forhelpDeescalateda difficultsituationSmiledin asessionScannedcustomer'sIDReachedyour 45+call goalPet/Babytax!Verifieddepositamount withcustomerVerifiedcustomersaccount fortransactionApologized foraninconvenienceGot acustomerthat youhave helpedbeforeAte asnack/snacksHelped ateammateHelped thecustomerresolve anissue/questionTalked to acustomerabout theweatherOfferedalternatesolutions toa customerAsked aSpec 2 forassistanceHad asessionless than2 min.Explainedmore than 3times wherethe IDscanner is...Stretchedand drankwatertoday!Learnedsomethingnew todayExplainedthe featuresof ATMwLTto a newcustomerUsed thecustomer'sname 2+times duringsessionHad thesamebirthday asa customerPlaced aticket on amachineFound ananswerwithoutasking forhelpDeescalateda difficultsituationSmiledin asessionScannedcustomer'sIDReachedyour 45+call goalPet/Babytax!Verifieddepositamount withcustomerVerifiedcustomersaccount fortransactionApologized foraninconvenienceGot acustomerthat youhave helpedbeforeAte asnack/snacksHelped ateammateHelped thecustomerresolve anissue/questionTalked to acustomerabout theweatherOfferedalternatesolutions toa customerAsked aSpec 2 forassistanceHad asessionless than2 min.Explainedmore than 3times wherethe IDscanner is...

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stretched and drank water today!
  2. Learned something new today
  3. Explained the features of ATMwLT to a new customer
  4. Used the customer's name 2+ times during session
  5. Had the same birthday as a customer
  6. Placed a ticket on a machine
  7. Found an answer without asking for help
  8. Deescalated a difficult situation
  9. Smiled in a session
  10. Scanned customer's ID
  11. Reached your 45+ call goal
  12. Pet/Baby tax!
  13. Verified deposit amount with customer
  14. Verified customers account for transaction
  15. Apologized for an inconvenience
  16. Got a customer that you have helped before
  17. Ate a snack/snacks
  18. Helped a teammate
  19. Helped the customer resolve an issue/question
  20. Talked to a customer about the weather
  21. Offered alternate solutions to a customer
  22. Asked a Spec 2 for assistance
  23. Had a session less than 2 min.
  24. Explained more than 3 times where the ID scanner is...