Had asessionless than2 min.Found ananswerwithoutasking forhelpPlaced aticket on amachineExplainedthe featuresof ATMwLTto a newcustomerVerifieddepositamount withcustomerReachedyour 45+call goalVerifiedcustomersaccount fortransactionOfferedalternatesolutions toa customerStretchedand drankwatertoday!Had thesamebirthday asa customerExplainedmore than 3times wherethe IDscanner is...Helped thecustomerresolve anissue/questionGot acustomerthat youhave helpedbeforeApologized foraninconvenienceUsed thecustomer'sname 2+times duringsessionScannedcustomer'sIDHelped ateammatePet/Babytax!Asked aSpec 2 forassistanceTalked to acustomerabout theweatherDeescalateda difficultsituationLearnedsomethingnew todaySmiledin asessionAte asnack/snacksHad asessionless than2 min.Found ananswerwithoutasking forhelpPlaced aticket on amachineExplainedthe featuresof ATMwLTto a newcustomerVerifieddepositamount withcustomerReachedyour 45+call goalVerifiedcustomersaccount fortransactionOfferedalternatesolutions toa customerStretchedand drankwatertoday!Had thesamebirthday asa customerExplainedmore than 3times wherethe IDscanner is...Helped thecustomerresolve anissue/questionGot acustomerthat youhave helpedbeforeApologized foraninconvenienceUsed thecustomer'sname 2+times duringsessionScannedcustomer'sIDHelped ateammatePet/Babytax!Asked aSpec 2 forassistanceTalked to acustomerabout theweatherDeescalateda difficultsituationLearnedsomethingnew todaySmiledin asessionAte asnack/snacks

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a session less than 2 min.
  2. Found an answer without asking for help
  3. Placed a ticket on a machine
  4. Explained the features of ATMwLT to a new customer
  5. Verified deposit amount with customer
  6. Reached your 45+ call goal
  7. Verified customers account for transaction
  8. Offered alternate solutions to a customer
  9. Stretched and drank water today!
  10. Had the same birthday as a customer
  11. Explained more than 3 times where the ID scanner is...
  12. Helped the customer resolve an issue/question
  13. Got a customer that you have helped before
  14. Apologized for an inconvenience
  15. Used the customer's name 2+ times during session
  16. Scanned customer's ID
  17. Helped a teammate
  18. Pet/Baby tax!
  19. Asked a Spec 2 for assistance
  20. Talked to a customer about the weather
  21. Deescalated a difficult situation
  22. Learned something new today
  23. Smiled in a session
  24. Ate a snack/snacks