Explainedmore than 3times wherethe IDscanner is...Scannedcustomer'sIDStretchedand drankwatertoday!Had thesamebirthday asa customerVerifieddepositamount withcustomerVerifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceGot acustomerthat youhave helpedbeforeHad asessionless than2 min.Apologized foraninconvenienceExplainedthe featuresof ATMwLTto a newcustomerFound ananswerwithoutasking forhelpDeescalateda difficultsituationAte asnack/snacksSmiledin asessionHelped ateammateOfferedalternatesolutions toa customerPet/Babytax!Used thecustomer'sname 2+times duringsessionReachedyour 45+call goalLearnedsomethingnew todayHelped thecustomerresolve anissue/questionTalked to acustomerabout theweatherPlaced aticket on amachineExplainedmore than 3times wherethe IDscanner is...Scannedcustomer'sIDStretchedand drankwatertoday!Had thesamebirthday asa customerVerifieddepositamount withcustomerVerifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceGot acustomerthat youhave helpedbeforeHad asessionless than2 min.Apologized foraninconvenienceExplainedthe featuresof ATMwLTto a newcustomerFound ananswerwithoutasking forhelpDeescalateda difficultsituationAte asnack/snacksSmiledin asessionHelped ateammateOfferedalternatesolutions toa customerPet/Babytax!Used thecustomer'sname 2+times duringsessionReachedyour 45+call goalLearnedsomethingnew todayHelped thecustomerresolve anissue/questionTalked to acustomerabout theweatherPlaced aticket on amachine

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained more than 3 times where the ID scanner is...
  2. Scanned customer's ID
  3. Stretched and drank water today!
  4. Had the same birthday as a customer
  5. Verified deposit amount with customer
  6. Verified customers account for transaction
  7. Asked a Spec 2 for assistance
  8. Got a customer that you have helped before
  9. Had a session less than 2 min.
  10. Apologized for an inconvenience
  11. Explained the features of ATMwLT to a new customer
  12. Found an answer without asking for help
  13. Deescalated a difficult situation
  14. Ate a snack/snacks
  15. Smiled in a session
  16. Helped a teammate
  17. Offered alternate solutions to a customer
  18. Pet/Baby tax!
  19. Used the customer's name 2+ times during session
  20. Reached your 45+ call goal
  21. Learned something new today
  22. Helped the customer resolve an issue/question
  23. Talked to a customer about the weather
  24. Placed a ticket on a machine