Smiled in a session Explained the features of ATMwLT to a new customer Scanned customer's ID Explained more than 3 times where the ID scanner is... Used the customer's name 2+ times during session Verified deposit amount with customer Placed a ticket on a machine Got a customer that you have helped before Deescalated a difficult situation Apologized for an inconvenience Reached your 45+ call goal Offered alternate solutions to a customer Pet/Baby tax! Learned something new today Verified customers account for transaction Talked to a customer about the weather Had the same birthday as a customer Stretched and drank water today! Asked a Spec 2 for assistance Found an answer without asking for help Ate a snack/snacks Had a session less than 2 min. Helped a teammate Helped the customer resolve an issue/question Smiled in a session Explained the features of ATMwLT to a new customer Scanned customer's ID Explained more than 3 times where the ID scanner is... Used the customer's name 2+ times during session Verified deposit amount with customer Placed a ticket on a machine Got a customer that you have helped before Deescalated a difficult situation Apologized for an inconvenience Reached your 45+ call goal Offered alternate solutions to a customer Pet/Baby tax! Learned something new today Verified customers account for transaction Talked to a customer about the weather Had the same birthday as a customer Stretched and drank water today! Asked a Spec 2 for assistance Found an answer without asking for help Ate a snack/snacks Had a session less than 2 min. Helped a teammate Helped the customer resolve an issue/question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Smiled in a session
Explained the features of ATMwLT to a new customer
Scanned customer's ID
Explained more than 3 times where the ID scanner is...
Used the customer's name 2+ times during session
Verified deposit amount with customer
Placed a ticket on a machine
Got a customer that you have helped before
Deescalated a difficult situation
Apologized for an inconvenience
Reached your 45+ call goal
Offered alternate solutions to a customer
Pet/Baby tax!
Learned something new today
Verified customers account for transaction
Talked to a customer about the weather
Had the same birthday as a customer
Stretched and drank water today!
Asked a Spec 2 for assistance
Found an answer without asking for help
Ate a snack/snacks
Had a session less than 2 min.
Helped a teammate
Helped the customer resolve an issue/question