Verifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceDeescalateda difficultsituationAte asnack/snacksHelped thecustomerresolve anissue/questionGot acustomerthat youhave helpedbeforeUsed thecustomer'sname 2+times duringsessionSmiledin asessionHelped ateammateHad thesamebirthday asa customerExplainedthe featuresof ATMwLTto a newcustomerScannedcustomer'sIDLearnedsomethingnew todayFound ananswerwithoutasking forhelpReachedyour 45+call goalOfferedalternatesolutions toa customerHad asessionless than2 min.Talked to acustomerabout theweatherPlaced aticket on amachineExplainedmore than 3times wherethe IDscanner is...Stretchedand drankwatertoday!Apologized foraninconveniencePet/Babytax!Verifieddepositamount withcustomerVerifiedcustomersaccount fortransactionAsked aSpec 2 forassistanceDeescalateda difficultsituationAte asnack/snacksHelped thecustomerresolve anissue/questionGot acustomerthat youhave helpedbeforeUsed thecustomer'sname 2+times duringsessionSmiledin asessionHelped ateammateHad thesamebirthday asa customerExplainedthe featuresof ATMwLTto a newcustomerScannedcustomer'sIDLearnedsomethingnew todayFound ananswerwithoutasking forhelpReachedyour 45+call goalOfferedalternatesolutions toa customerHad asessionless than2 min.Talked to acustomerabout theweatherPlaced aticket on amachineExplainedmore than 3times wherethe IDscanner is...Stretchedand drankwatertoday!Apologized foraninconveniencePet/Babytax!Verifieddepositamount withcustomer

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verified customers account for transaction
  2. Asked a Spec 2 for assistance
  3. Deescalated a difficult situation
  4. Ate a snack/snacks
  5. Helped the customer resolve an issue/question
  6. Got a customer that you have helped before
  7. Used the customer's name 2+ times during session
  8. Smiled in a session
  9. Helped a teammate
  10. Had the same birthday as a customer
  11. Explained the features of ATMwLT to a new customer
  12. Scanned customer's ID
  13. Learned something new today
  14. Found an answer without asking for help
  15. Reached your 45+ call goal
  16. Offered alternate solutions to a customer
  17. Had a session less than 2 min.
  18. Talked to a customer about the weather
  19. Placed a ticket on a machine
  20. Explained more than 3 times where the ID scanner is...
  21. Stretched and drank water today!
  22. Apologized for an inconvenience
  23. Pet/Baby tax!
  24. Verified deposit amount with customer