Pet/Babytax!Explainedthe featuresof ATMwLTto a newcustomerStretchedand drankwatertoday!Reachedyour 45+call goalAte asnack/snacksVerifieddepositamount withcustomerVerifiedcustomersaccount fortransactionFound ananswerwithoutasking forhelpUsed thecustomer'sname 2+times duringsessionLearnedsomethingnew todayScannedcustomer'sIDDeescalateda difficultsituationHad asessionless than2 min.Asked aSpec 2 forassistanceGot acustomerthat youhave helpedbeforeSmiledin asessionOfferedalternatesolutions toa customerTalked to acustomerabout theweatherHad thesamebirthday asa customerHelped ateammateExplainedmore than 3times wherethe IDscanner is...Helped thecustomerresolve anissue/questionPlaced aticket on amachineApologized foraninconveniencePet/Babytax!Explainedthe featuresof ATMwLTto a newcustomerStretchedand drankwatertoday!Reachedyour 45+call goalAte asnack/snacksVerifieddepositamount withcustomerVerifiedcustomersaccount fortransactionFound ananswerwithoutasking forhelpUsed thecustomer'sname 2+times duringsessionLearnedsomethingnew todayScannedcustomer'sIDDeescalateda difficultsituationHad asessionless than2 min.Asked aSpec 2 forassistanceGot acustomerthat youhave helpedbeforeSmiledin asessionOfferedalternatesolutions toa customerTalked to acustomerabout theweatherHad thesamebirthday asa customerHelped ateammateExplainedmore than 3times wherethe IDscanner is...Helped thecustomerresolve anissue/questionPlaced aticket on amachineApologized foraninconvenience

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pet/Baby tax!
  2. Explained the features of ATMwLT to a new customer
  3. Stretched and drank water today!
  4. Reached your 45+ call goal
  5. Ate a snack/snacks
  6. Verified deposit amount with customer
  7. Verified customers account for transaction
  8. Found an answer without asking for help
  9. Used the customer's name 2+ times during session
  10. Learned something new today
  11. Scanned customer's ID
  12. Deescalated a difficult situation
  13. Had a session less than 2 min.
  14. Asked a Spec 2 for assistance
  15. Got a customer that you have helped before
  16. Smiled in a session
  17. Offered alternate solutions to a customer
  18. Talked to a customer about the weather
  19. Had the same birthday as a customer
  20. Helped a teammate
  21. Explained more than 3 times where the ID scanner is...
  22. Helped the customer resolve an issue/question
  23. Placed a ticket on a machine
  24. Apologized for an inconvenience