Offeredalternatesolutions toa customerStretchedand drankwatertoday!Used thecustomer'sname 2+times duringsessionGot acustomerthat youhave helpedbeforeExplainedthe featuresof ATMwLTto a newcustomerPlaced aticket on amachineExplainedmore than 3times wherethe IDscanner is...Ate asnack/snacksFound ananswerwithoutasking forhelpReachedyour 45+call goalAsked aSpec 2 forassistanceHad thesamebirthday asa customerVerifiedcustomersaccount fortransactionHelped ateammateHad asessionless than2 min.Helped thecustomerresolve anissue/questionScannedcustomer'sIDLearnedsomethingnew todayDeescalateda difficultsituationTalked to acustomerabout theweatherApologized foraninconvenienceVerifieddepositamount withcustomerPet/Babytax!Smiledin asessionOfferedalternatesolutions toa customerStretchedand drankwatertoday!Used thecustomer'sname 2+times duringsessionGot acustomerthat youhave helpedbeforeExplainedthe featuresof ATMwLTto a newcustomerPlaced aticket on amachineExplainedmore than 3times wherethe IDscanner is...Ate asnack/snacksFound ananswerwithoutasking forhelpReachedyour 45+call goalAsked aSpec 2 forassistanceHad thesamebirthday asa customerVerifiedcustomersaccount fortransactionHelped ateammateHad asessionless than2 min.Helped thecustomerresolve anissue/questionScannedcustomer'sIDLearnedsomethingnew todayDeescalateda difficultsituationTalked to acustomerabout theweatherApologized foraninconvenienceVerifieddepositamount withcustomerPet/Babytax!Smiledin asession

ATMwLT Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered alternate solutions to a customer
  2. Stretched and drank water today!
  3. Used the customer's name 2+ times during session
  4. Got a customer that you have helped before
  5. Explained the features of ATMwLT to a new customer
  6. Placed a ticket on a machine
  7. Explained more than 3 times where the ID scanner is...
  8. Ate a snack/snacks
  9. Found an answer without asking for help
  10. Reached your 45+ call goal
  11. Asked a Spec 2 for assistance
  12. Had the same birthday as a customer
  13. Verified customers account for transaction
  14. Helped a teammate
  15. Had a session less than 2 min.
  16. Helped the customer resolve an issue/question
  17. Scanned customer's ID
  18. Learned something new today
  19. Deescalated a difficult situation
  20. Talked to a customer about the weather
  21. Apologized for an inconvenience
  22. Verified deposit amount with customer
  23. Pet/Baby tax!
  24. Smiled in a session