develop an alliance & gather information it’s not so bad Side of person Physical aggression Get Help Collaborative view limits Respect Space Tone rate volume Verbal aggression Empathize Remain Calm safety neutral & attentive de- escalation A crisis if you don’t, then increase praise Listen Redirect attention Change the setting Visible at all times lack of eye contact and crying Anxiety develop an alliance & gather information it’s not so bad Side of person Physical aggression Get Help Collaborative view limits Respect Space Tone rate volume Verbal aggression Empathize Remain Calm safety neutral & attentive de- escalation A crisis if you don’t, then increase praise Listen Redirect attention Change the setting Visible at all times lack of eye contact and crying Anxiety
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
develop an alliance & gather information
it’s not so bad
Side of person
Physical aggression
Get Help
Collaborative view
limits
Respect Space
Tone rate
volume
Verbal aggression
Empathize
Remain Calm
safety
neutral & attentive
de-escalation
A crisis
if you don’t, then
increase praise
Listen
Redirect attention
Change the setting
Visible at all times
lack of eye contact and crying
Anxiety