neutral & attentive Get Help Physical aggression Listen Empathize lack of eye contact and crying increase praise A crisis Visible at all times Redirect attention limits develop an alliance & gather information de- escalation if you don’t, then Collaborative view Tone rate volume it’s not so bad safety Anxiety Remain Calm Side of person Respect Space Change the setting Verbal aggression neutral & attentive Get Help Physical aggression Listen Empathize lack of eye contact and crying increase praise A crisis Visible at all times Redirect attention limits develop an alliance & gather information de- escalation if you don’t, then Collaborative view Tone rate volume it’s not so bad safety Anxiety Remain Calm Side of person Respect Space Change the setting Verbal aggression
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
neutral & attentive
Get Help
Physical aggression
Listen
Empathize
lack of eye contact and crying
increase praise
A crisis
Visible at all times
Redirect attention
limits
develop an alliance & gather information
de-escalation
if you don’t, then
Collaborative view
Tone rate
volume
it’s not so bad
safety
Anxiety
Remain Calm
Side of person
Respect Space
Change the setting
Verbal aggression