Empathize Listen neutral & attentive Tone rate volume Redirect attention Physical aggression Get Help lack of eye contact and crying safety if you don’t, then Visible at all times de- escalation limits Change the setting Remain Calm A crisis Respect Space increase praise Verbal aggression Anxiety Side of person Collaborative view develop an alliance & gather information it’s not so bad Empathize Listen neutral & attentive Tone rate volume Redirect attention Physical aggression Get Help lack of eye contact and crying safety if you don’t, then Visible at all times de- escalation limits Change the setting Remain Calm A crisis Respect Space increase praise Verbal aggression Anxiety Side of person Collaborative view develop an alliance & gather information it’s not so bad
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathize
Listen
neutral & attentive
Tone rate
volume
Redirect attention
Physical aggression
Get Help
lack of eye contact and crying
safety
if you don’t, then
Visible at all times
de-escalation
limits
Change the setting
Remain Calm
A crisis
Respect Space
increase praise
Verbal aggression
Anxiety
Side of person
Collaborative view
develop an alliance & gather information
it’s not so bad