it’s notso badVisibleat alltimeslack ofeyecontactand cryingRespectSpaceRemainCalmPhysicalaggressionde-escalationlimitssafetyif youdon’t,thenToneratevolumeEmpathizeVerbalaggressionListenAnxietyRedirectattention Collaborativeviewneutral&attentiveAcrisisChangethesettingincreasepraisedevelop analliance &gatherinformationGetHelpSide ofpersonit’s notso badVisibleat alltimeslack ofeyecontactand cryingRespectSpaceRemainCalmPhysicalaggressionde-escalationlimitssafetyif youdon’t,thenToneratevolumeEmpathizeVerbalaggressionListenAnxietyRedirectattention Collaborativeviewneutral&attentiveAcrisisChangethesettingincreasepraisedevelop analliance &gatherinformationGetHelpSide ofperson

De-escalation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. it’s not so bad
  2. Visible at all times
  3. lack of eye contact and crying
  4. Respect Space
  5. Remain Calm
  6. Physical aggression
  7. de-escalation
  8. limits
  9. safety
  10. if you don’t, then
  11. Tone rate volume
  12. Empathize
  13. Verbal aggression
  14. Listen
  15. Anxiety
  16. Redirect attention
  17. Collaborative view
  18. neutral & attentive
  19. A crisis
  20. Change the setting
  21. increase praise
  22. develop an alliance & gather information
  23. Get Help
  24. Side of person