3 DayRuleOrangeHighlightProactiveCustomerServiceBlueHighlight30 DayWindowTask3TouchesMissionSlotReportLegacyCreatedDateCallFeedbackPaidThroughDateDFCFeeDQIRelatedGivingFirst CallResolutionSCQualityInboxMinorErrorDFCReleaseDateMasterCaseMajorErrorOpportunitiesUpdateReminderSponsorImpact3 DayRuleOrangeHighlightProactiveCustomerServiceBlueHighlight30 DayWindowTask3TouchesMissionSlotReportLegacyCreatedDateCallFeedbackPaidThroughDateDFCFeeDQIRelatedGivingFirst CallResolutionSCQualityInboxMinorErrorDFCReleaseDateMasterCaseMajorErrorOpportunitiesUpdateReminderSponsorImpact

SC Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 Day Rule
  2. Orange Highlight
  3. Proactive Customer Service
  4. Blue Highlight
  5. 30 Day Window
  6. Task
  7. 3 Touches
  8. Mission
  9. Slot Report
  10. Legacy Created Date
  11. Call Feedback
  12. Paid Through Date
  13. DFC Fee
  14. DQI
  15. Related Giving
  16. First Call Resolution
  17. SC Quality Inbox
  18. Minor Error
  19. DFC Release Date
  20. Master Case
  21. Major Error
  22. Opportunities Update
  23. Reminder
  24. Sponsor Impact