SCQualityInbox30 DayWindowMissionPaidThroughDateOpportunitiesUpdateMasterCaseLegacyCreatedDateMajorErrorDFCReleaseDateCallFeedbackTaskOrangeHighlightMinorErrorFirst CallResolution3 DayRuleDFCFeeSlotReportReminderDQIProactiveCustomerServiceSponsorImpactRelatedGivingBlueHighlight3TouchesSCQualityInbox30 DayWindowMissionPaidThroughDateOpportunitiesUpdateMasterCaseLegacyCreatedDateMajorErrorDFCReleaseDateCallFeedbackTaskOrangeHighlightMinorErrorFirst CallResolution3 DayRuleDFCFeeSlotReportReminderDQIProactiveCustomerServiceSponsorImpactRelatedGivingBlueHighlight3Touches

SC Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SC Quality Inbox
  2. 30 Day Window
  3. Mission
  4. Paid Through Date
  5. Opportunities Update
  6. Master Case
  7. Legacy Created Date
  8. Major Error
  9. DFC Release Date
  10. Call Feedback
  11. Task
  12. Orange Highlight
  13. Minor Error
  14. First Call Resolution
  15. 3 Day Rule
  16. DFC Fee
  17. Slot Report
  18. Reminder
  19. DQI
  20. Proactive Customer Service
  21. Sponsor Impact
  22. Related Giving
  23. Blue Highlight
  24. 3 Touches