AverageACW of2:00Adherenceof 96%Kudo'scallNo T&Eemails fromClientservice orIRSDropped aninspirationalquote inTeamsTotal cashcollectedof 10KUp to 70%Settlementpayment of10k+QAscore of100%100%attendancefor theweekSurveySatisfactionscore of95%Averageof 50+callsNoSupervisorescalationsAssisted ateammember witha question inTeamsEnsured alltimeexceptionsweresubmittedUp to 70%Settlementpaymentplan of 10kAveragehandletime of9:30AugustBirthdaySend emailto supervisorwith goalsfor thismonthSurveyParticipationof 15%TotalCashcollectedof 5k+20%Settlementpaymentplan of 5k-9k20%Settlementpaymentof 5k-9kHave asiblingwho is asisterAveragetalk tikeof 7:30AverageACW of2:00Adherenceof 96%Kudo'scallNo T&Eemails fromClientservice orIRSDropped aninspirationalquote inTeamsTotal cashcollectedof 10KUp to 70%Settlementpayment of10k+QAscore of100%100%attendancefor theweekSurveySatisfactionscore of95%Averageof 50+callsNoSupervisorescalationsAssisted ateammember witha question inTeamsEnsured alltimeexceptionsweresubmittedUp to 70%Settlementpaymentplan of 10kAveragehandletime of9:30AugustBirthdaySend emailto supervisorwith goalsfor thismonthSurveyParticipationof 15%TotalCashcollectedof 5k+20%Settlementpaymentplan of 5k-9k20%Settlementpaymentof 5k-9kHave asiblingwho is asisterAveragetalk tikeof 7:30

August Contest! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Average ACW of 2:00
  2. Adherence of 96%
  3. Kudo's call
  4. No T&E emails from Client service or IRS
  5. Dropped an inspirational quote in Teams
  6. Total cash collected of 10K
  7. Up to 70% Settlement payment of 10k+
  8. QA score of 100%
  9. 100% attendance for the week
  10. Survey Satisfaction score of 95%
  11. Average of 50+ calls
  12. No Supervisor escalations
  13. Assisted a team member with a question in Teams
  14. Ensured all time exceptions were submitted
  15. Up to 70% Settlement payment plan of 10k
  16. Average handle time of 9:30
  17. August Birthday
  18. Send email to supervisor with goals for this month
  19. Survey Participation of 15%
  20. Total Cash collected of 5k+
  21. 20% Settlement payment plan of 5k-9k
  22. 20% Settlement payment of 5k-9k
  23. Have a sibling who is a sister
  24. Average talk tike of 7:30