solicitorsighingat you finishinglate dueto a call expired ricsbut was senta desktopnot actioned update forsomethingyou cantcheck paymentscallbeyond4pm beinglate tolunch waiting30mins foran enquiryreplyno notesonaccount emailsaredown signal isawful oncustomerssidenoresponsefrom a tl complaintaboutgettinghold of us re-requestdocuments IMScustomer butcant befound byIMSbeing toldconflicitinginformation needingtoescalatean issue anaccounthas beenreset processhasntmigrated no deed onspreadsheet colleaguescome toyou forsupport agenthasntcalledback needingtoescalatean issue being toldyou'rewrong by acustomer payment cantbe found toallocate toaccountdespite POP solicitorsighingat you finishinglate dueto a call expired ricsbut was senta desktopnot actioned update forsomethingyou cantcheck paymentscallbeyond4pm beinglate tolunch waiting30mins foran enquiryreplyno notesonaccount emailsaredown signal isawful oncustomerssidenoresponsefrom a tl complaintaboutgettinghold of us re-requestdocuments IMScustomer butcant befound byIMSbeing toldconflicitinginformation needingtoescalatean issue anaccounthas beenreset processhasntmigrated no deed onspreadsheet colleaguescome toyou forsupport agenthasntcalledback needingtoescalatean issue being toldyou'rewrong by acustomer payment cantbe found toallocate toaccountdespite POP 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. solicitor sighing at you
  2. finishing late due to a call
  3. expired rics but was sent a desktop not actioned
  4. update for something you cant check
  5. payments call beyond 4pm
  6. being late to lunch
  7. waiting 30mins for an enquiry reply
  8. no notes on account
  9. emails are down
  10. signal is awful on customers side
  11. no response from a tl
  12. complaint about getting hold of us
  13. re-request documents
  14. IMS customer but cant be found by IMS
  15. being told confliciting information
  16. needing to escalate an issue
  17. an account has been reset
  18. process hasnt migrated
  19. no deed on spreadsheet
  20. colleagues come to you for support
  21. agent hasnt called back
  22. needing to escalate an issue
  23. being told you're wrong by a customer
  24. payment cant be found to allocate to account despite POP