agenthasntcalledback emailsaredown being toldconflicitinginformation no notesonaccount solicitorsighingat you update forsomethingyou cantcheck finishinglate dueto a call needingtoescalatean issue processhasntmigrated payment cantbe found toallocate toaccountdespite POP re-requestdocuments needingtoescalatean issue noresponsefrom a tl being toldyou'rewrong by acustomer signal isawful oncustomerssidebeinglate tolunch paymentscallbeyond4pm anaccounthas beenreset waiting30mins foran enquiryreplyIMScustomer butcant befound byIMSno deed onspreadsheet colleaguescome toyou forsupport expired ricsbut was senta desktopnot actioned complaintaboutgettinghold of us agenthasntcalledback emailsaredown being toldconflicitinginformation no notesonaccount solicitorsighingat you update forsomethingyou cantcheck finishinglate dueto a call needingtoescalatean issue processhasntmigrated payment cantbe found toallocate toaccountdespite POP re-requestdocuments needingtoescalatean issue noresponsefrom a tl being toldyou'rewrong by acustomer signal isawful oncustomerssidebeinglate tolunch paymentscallbeyond4pm anaccounthas beenreset waiting30mins foran enquiryreplyIMScustomer butcant befound byIMSno deed onspreadsheet colleaguescome toyou forsupport expired ricsbut was senta desktopnot actioned complaintaboutgettinghold of us 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. agent hasnt called back
  2. emails are down
  3. being told confliciting information
  4. no notes on account
  5. solicitor sighing at you
  6. update for something you cant check
  7. finishing late due to a call
  8. needing to escalate an issue
  9. process hasnt migrated
  10. payment cant be found to allocate to account despite POP
  11. re-request documents
  12. needing to escalate an issue
  13. no response from a tl
  14. being told you're wrong by a customer
  15. signal is awful on customers side
  16. being late to lunch
  17. payments call beyond 4pm
  18. an account has been reset
  19. waiting 30mins for an enquiry reply
  20. IMS customer but cant be found by IMS
  21. no deed on spreadsheet
  22. colleagues come to you for support
  23. expired rics but was sent a desktop not actioned
  24. complaint about getting hold of us