agenthasntcalledback processhasntmigrated no deed onspreadsheet paymentscallbeyond4pm being toldconflicitinginformation emailsaredown needingtoescalatean issue solicitorsighingat you signal isawful oncustomerssidecomplaintaboutgettinghold of us re-requestdocuments expired ricsbut was senta desktopnot actioned IMScustomer butcant befound byIMSpayment cantbe found toallocate toaccountdespite POP waiting30mins foran enquiryreplyfinishinglate dueto a call needingtoescalatean issue no notesonaccount being toldyou'rewrong by acustomer update forsomethingyou cantcheck anaccounthas beenreset noresponsefrom a tl colleaguescome toyou forsupport beinglate tolunch agenthasntcalledback processhasntmigrated no deed onspreadsheet paymentscallbeyond4pm being toldconflicitinginformation emailsaredown needingtoescalatean issue solicitorsighingat you signal isawful oncustomerssidecomplaintaboutgettinghold of us re-requestdocuments expired ricsbut was senta desktopnot actioned IMScustomer butcant befound byIMSpayment cantbe found toallocate toaccountdespite POP waiting30mins foran enquiryreplyfinishinglate dueto a call needingtoescalatean issue no notesonaccount being toldyou'rewrong by acustomer update forsomethingyou cantcheck anaccounthas beenreset noresponsefrom a tl colleaguescome toyou forsupport beinglate tolunch 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. agent hasnt called back
  2. process hasnt migrated
  3. no deed on spreadsheet
  4. payments call beyond 4pm
  5. being told confliciting information
  6. emails are down
  7. needing to escalate an issue
  8. solicitor sighing at you
  9. signal is awful on customers side
  10. complaint about getting hold of us
  11. re-request documents
  12. expired rics but was sent a desktop not actioned
  13. IMS customer but cant be found by IMS
  14. payment cant be found to allocate to account despite POP
  15. waiting 30mins for an enquiry reply
  16. finishing late due to a call
  17. needing to escalate an issue
  18. no notes on account
  19. being told you're wrong by a customer
  20. update for something you cant check
  21. an account has been reset
  22. no response from a tl
  23. colleagues come to you for support
  24. being late to lunch