waiting30mins foran enquiryreplyfinishinglate dueto a call processhasntmigrated needingtoescalatean issue no deed onspreadsheet emailsaredown colleaguescome toyou forsupport expired ricsbut was senta desktopnot actioned being toldyou'rewrong by acustomer needingtoescalatean issue solicitorsighingat you anaccounthas beenreset agenthasntcalledback noresponsefrom a tl payment cantbe found toallocate toaccountdespite POP signal isawful oncustomerssidepaymentscallbeyond4pm complaintaboutgettinghold of us re-requestdocuments update forsomethingyou cantcheck no notesonaccount being toldconflicitinginformation beinglate tolunch IMScustomer butcant befound byIMSwaiting30mins foran enquiryreplyfinishinglate dueto a call processhasntmigrated needingtoescalatean issue no deed onspreadsheet emailsaredown colleaguescome toyou forsupport expired ricsbut was senta desktopnot actioned being toldyou'rewrong by acustomer needingtoescalatean issue solicitorsighingat you anaccounthas beenreset agenthasntcalledback noresponsefrom a tl payment cantbe found toallocate toaccountdespite POP signal isawful oncustomerssidepaymentscallbeyond4pm complaintaboutgettinghold of us re-requestdocuments update forsomethingyou cantcheck no notesonaccount being toldconflicitinginformation beinglate tolunch IMScustomer butcant befound byIMS

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. waiting 30mins for an enquiry reply
  2. finishing late due to a call
  3. process hasnt migrated
  4. needing to escalate an issue
  5. no deed on spreadsheet
  6. emails are down
  7. colleagues come to you for support
  8. expired rics but was sent a desktop not actioned
  9. being told you're wrong by a customer
  10. needing to escalate an issue
  11. solicitor sighing at you
  12. an account has been reset
  13. agent hasnt called back
  14. no response from a tl
  15. payment cant be found to allocate to account despite POP
  16. signal is awful on customers side
  17. payments call beyond 4pm
  18. complaint about getting hold of us
  19. re-request documents
  20. update for something you cant check
  21. no notes on account
  22. being told confliciting information
  23. being late to lunch
  24. IMS customer but cant be found by IMS