(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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waiting 30mins for an enquiry reply
payments call beyond 4pm
expired rics but was sent a desktop not actioned
finishing late due to a call
being told you're wrong by a customer
needing to escalate an issue
agent hasnt called back
process hasnt migrated
colleagues come to you for support
update for something you cant check
payment cant be found to allocate to account despite POP
