finishinglate dueto a call colleaguescome toyou forsupport needingtoescalatean issue paymentscallbeyond4pm re-requestdocuments needingtoescalatean issue no deed onspreadsheet IMScustomer butcant befound byIMSnoresponsefrom a tl emailsaredown complaintaboutgettinghold of us anaccounthas beenreset solicitorsighingat you being toldyou'rewrong by acustomer no notesonaccount processhasntmigrated update forsomethingyou cantcheck expired ricsbut was senta desktopnot actioned payment cantbe found toallocate toaccountdespite POP agenthasntcalledback signal isawful oncustomerssidebeing toldconflicitinginformation beinglate tolunch waiting30mins foran enquiryreplyfinishinglate dueto a call colleaguescome toyou forsupport needingtoescalatean issue paymentscallbeyond4pm re-requestdocuments needingtoescalatean issue no deed onspreadsheet IMScustomer butcant befound byIMSnoresponsefrom a tl emailsaredown complaintaboutgettinghold of us anaccounthas beenreset solicitorsighingat you being toldyou'rewrong by acustomer no notesonaccount processhasntmigrated update forsomethingyou cantcheck expired ricsbut was senta desktopnot actioned payment cantbe found toallocate toaccountdespite POP agenthasntcalledback signal isawful oncustomerssidebeing toldconflicitinginformation beinglate tolunch waiting30mins foran enquiryreply

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. finishing late due to a call
  2. colleagues come to you for support
  3. needing to escalate an issue
  4. payments call beyond 4pm
  5. re-request documents
  6. needing to escalate an issue
  7. no deed on spreadsheet
  8. IMS customer but cant be found by IMS
  9. no response from a tl
  10. emails are down
  11. complaint about getting hold of us
  12. an account has been reset
  13. solicitor sighing at you
  14. being told you're wrong by a customer
  15. no notes on account
  16. process hasnt migrated
  17. update for something you cant check
  18. expired rics but was sent a desktop not actioned
  19. payment cant be found to allocate to account despite POP
  20. agent hasnt called back
  21. signal is awful on customers side
  22. being told confliciting information
  23. being late to lunch
  24. waiting 30mins for an enquiry reply