no deed onspreadsheet solicitorsighingat you being toldyou'rewrong by acustomer agenthasntcalledback IMScustomer butcant befound byIMSwaiting30mins foran enquiryreplyexpired ricsbut was senta desktopnot actioned signal isawful oncustomerssidere-requestdocuments paymentscallbeyond4pm needingtoescalatean issue complaintaboutgettinghold of us payment cantbe found toallocate toaccountdespite POP finishinglate dueto a call colleaguescome toyou forsupport processhasntmigrated noresponsefrom a tl no notesonaccount emailsaredown being toldconflicitinginformation beinglate tolunch anaccounthas beenreset update forsomethingyou cantcheck needingtoescalatean issue no deed onspreadsheet solicitorsighingat you being toldyou'rewrong by acustomer agenthasntcalledback IMScustomer butcant befound byIMSwaiting30mins foran enquiryreplyexpired ricsbut was senta desktopnot actioned signal isawful oncustomerssidere-requestdocuments paymentscallbeyond4pm needingtoescalatean issue complaintaboutgettinghold of us payment cantbe found toallocate toaccountdespite POP finishinglate dueto a call colleaguescome toyou forsupport processhasntmigrated noresponsefrom a tl no notesonaccount emailsaredown being toldconflicitinginformation beinglate tolunch anaccounthas beenreset update forsomethingyou cantcheck needingtoescalatean issue 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. no deed on spreadsheet
  2. solicitor sighing at you
  3. being told you're wrong by a customer
  4. agent hasnt called back
  5. IMS customer but cant be found by IMS
  6. waiting 30mins for an enquiry reply
  7. expired rics but was sent a desktop not actioned
  8. signal is awful on customers side
  9. re-request documents
  10. payments call beyond 4pm
  11. needing to escalate an issue
  12. complaint about getting hold of us
  13. payment cant be found to allocate to account despite POP
  14. finishing late due to a call
  15. colleagues come to you for support
  16. process hasnt migrated
  17. no response from a tl
  18. no notes on account
  19. emails are down
  20. being told confliciting information
  21. being late to lunch
  22. an account has been reset
  23. update for something you cant check
  24. needing to escalate an issue