solicitorsighingat you update forsomethingyou cantcheck being toldconflicitinginformation noresponsefrom a tl being toldyou'rewrong by acustomer processhasntmigrated colleaguescome toyou forsupport agenthasntcalledback anaccounthas beenreset emailsaredown no notesonaccount expired ricsbut was senta desktopnot actioned beinglate tolunch complaintaboutgettinghold of us IMScustomer butcant befound byIMSpayment cantbe found toallocate toaccountdespite POP signal isawful oncustomerssidewaiting30mins foran enquiryreplyneedingtoescalatean issue re-requestdocuments needingtoescalatean issue no deed onspreadsheet paymentscallbeyond4pm finishinglate dueto a call solicitorsighingat you update forsomethingyou cantcheck being toldconflicitinginformation noresponsefrom a tl being toldyou'rewrong by acustomer processhasntmigrated colleaguescome toyou forsupport agenthasntcalledback anaccounthas beenreset emailsaredown no notesonaccount expired ricsbut was senta desktopnot actioned beinglate tolunch complaintaboutgettinghold of us IMScustomer butcant befound byIMSpayment cantbe found toallocate toaccountdespite POP signal isawful oncustomerssidewaiting30mins foran enquiryreplyneedingtoescalatean issue re-requestdocuments needingtoescalatean issue no deed onspreadsheet paymentscallbeyond4pm finishinglate dueto a call 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. solicitor sighing at you
  2. update for something you cant check
  3. being told confliciting information
  4. no response from a tl
  5. being told you're wrong by a customer
  6. process hasnt migrated
  7. colleagues come to you for support
  8. agent hasnt called back
  9. an account has been reset
  10. emails are down
  11. no notes on account
  12. expired rics but was sent a desktop not actioned
  13. being late to lunch
  14. complaint about getting hold of us
  15. IMS customer but cant be found by IMS
  16. payment cant be found to allocate to account despite POP
  17. signal is awful on customers side
  18. waiting 30mins for an enquiry reply
  19. needing to escalate an issue
  20. re-request documents
  21. needing to escalate an issue
  22. no deed on spreadsheet
  23. payments call beyond 4pm
  24. finishing late due to a call