waiting30mins foran enquiryreplysolicitorsighingat you IMScustomer butcant befound byIMSno deed onspreadsheet expired ricsbut was senta desktopnot actioned agenthasntcalledback anaccounthas beenreset payment cantbe found toallocate toaccountdespite POP needingtoescalatean issue re-requestdocuments processhasntmigrated being toldyou'rewrong by acustomer being toldconflicitinginformation signal isawful oncustomerssidepaymentscallbeyond4pm complaintaboutgettinghold of us noresponsefrom a tl colleaguescome toyou forsupport update forsomethingyou cantcheck finishinglate dueto a call emailsaredown beinglate tolunch needingtoescalatean issue no notesonaccount waiting30mins foran enquiryreplysolicitorsighingat you IMScustomer butcant befound byIMSno deed onspreadsheet expired ricsbut was senta desktopnot actioned agenthasntcalledback anaccounthas beenreset payment cantbe found toallocate toaccountdespite POP needingtoescalatean issue re-requestdocuments processhasntmigrated being toldyou'rewrong by acustomer being toldconflicitinginformation signal isawful oncustomerssidepaymentscallbeyond4pm complaintaboutgettinghold of us noresponsefrom a tl colleaguescome toyou forsupport update forsomethingyou cantcheck finishinglate dueto a call emailsaredown beinglate tolunch needingtoescalatean issue no notesonaccount 

where we work - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. waiting 30mins for an enquiry reply
  2. solicitor sighing at you
  3. IMS customer but cant be found by IMS
  4. no deed on spreadsheet
  5. expired rics but was sent a desktop not actioned
  6. agent hasnt called back
  7. an account has been reset
  8. payment cant be found to allocate to account despite POP
  9. needing to escalate an issue
  10. re-request documents
  11. process hasnt migrated
  12. being told you're wrong by a customer
  13. being told confliciting information
  14. signal is awful on customers side
  15. payments call beyond 4pm
  16. complaint about getting hold of us
  17. no response from a tl
  18. colleagues come to you for support
  19. update for something you cant check
  20. finishing late due to a call
  21. emails are down
  22. being late to lunch
  23. needing to escalate an issue
  24. no notes on account