(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use documents in the phone system for a call
Confirm phone number for 5 members
Use confirmation and possession statement
Offer to call hcp to follow up on PA
Send a teams message to someone you normally don't talk to on our team to say HI!
Claim Reversal
Offer coupons
Dosage Change Call
Call about weightloss medication
Robo/Ghost Call
Offer to start a PA for the member
Receive A Transferred Call
Member can't remember medication name
Call HCP and receive VM
Create tickets for 5 calls
Vacation Override Call
Street Name of Member starts with D
Phone number of member starts with 3
You reach member's voicemail
Call TPA
Your caller asks for a supervisor (don't ask them if they want one LOL)
