Usedocumentsin the phonesystem for acallYour caller asksfor a supervisor(don't ask themif they want oneLOL)Confirmphonenumber for 5membersOffer tocall hcp tofollow upon PACallTPAMembercan'tremembermedicationnameCaller'snamestarts withBYou reachmember'svoicemailDosageChangeCallPhonenumber ofmemberstarts with 3Street Nameof Memberstarts with DSend a teamsmessage tosomeone younormally don'ttalk to on ourteam to say HI!Promotedthe mobileappVacationOverrideCallCall aboutweightlossmedicationUseconfirmationandpossessionstatementClaimReversalOffer tostart a PAfor thememberOffercouponsRobo/GhostCallCall HCPandreceiveVMReceive ATransferredCallCreatetickets for5 callsLooked uppharmacyoptions forthe memberUsedocumentsin the phonesystem for acallYour caller asksfor a supervisor(don't ask themif they want oneLOL)Confirmphonenumber for 5membersOffer tocall hcp tofollow upon PACallTPAMembercan'tremembermedicationnameCaller'snamestarts withBYou reachmember'svoicemailDosageChangeCallPhonenumber ofmemberstarts with 3Street Nameof Memberstarts with DSend a teamsmessage tosomeone younormally don'ttalk to on ourteam to say HI!Promotedthe mobileappVacationOverrideCallCall aboutweightlossmedicationUseconfirmationandpossessionstatementClaimReversalOffer tostart a PAfor thememberOffercouponsRobo/GhostCallCall HCPandreceiveVMReceive ATransferredCallCreatetickets for5 callsLooked uppharmacyoptions forthe member

B Hive Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use documents in the phone system for a call
  2. Your caller asks for a supervisor (don't ask them if they want one LOL)
  3. Confirm phone number for 5 members
  4. Offer to call hcp to follow up on PA
  5. Call TPA
  6. Member can't remember medication name
  7. Caller's name starts with B
  8. You reach member's voicemail
  9. Dosage Change Call
  10. Phone number of member starts with 3
  11. Street Name of Member starts with D
  12. Send a teams message to someone you normally don't talk to on our team to say HI!
  13. Promoted the mobile app
  14. Vacation Override Call
  15. Call about weightloss medication
  16. Use confirmation and possession statement
  17. Claim Reversal
  18. Offer to start a PA for the member
  19. Offer coupons
  20. Robo/Ghost Call
  21. Call HCP and receive VM
  22. Receive A Transferred Call
  23. Create tickets for 5 calls
  24. Looked up pharmacy options for the member