Createtickets for5 callsYour caller asksfor a supervisor(don't ask themif they want oneLOL)Offer tostart a PAfor thememberCall HCPandreceiveVMSend a teamsmessage tosomeone younormally don'ttalk to on ourteam to say HI!ClaimReversalStreet Nameof Memberstarts with DUseconfirmationandpossessionstatementUsedocumentsin the phonesystem for acallReceive ATransferredCallMembercan'tremembermedicationnameOffercouponsPhonenumber ofmemberstarts with 3Promotedthe mobileappVacationOverrideCallOffer tocall hcp tofollow upon PACallTPALooked uppharmacyoptions forthe memberConfirmphonenumber for 5membersYou reachmember'svoicemailCaller'snamestarts withBRobo/GhostCallCall aboutweightlossmedicationDosageChangeCallCreatetickets for5 callsYour caller asksfor a supervisor(don't ask themif they want oneLOL)Offer tostart a PAfor thememberCall HCPandreceiveVMSend a teamsmessage tosomeone younormally don'ttalk to on ourteam to say HI!ClaimReversalStreet Nameof Memberstarts with DUseconfirmationandpossessionstatementUsedocumentsin the phonesystem for acallReceive ATransferredCallMembercan'tremembermedicationnameOffercouponsPhonenumber ofmemberstarts with 3Promotedthe mobileappVacationOverrideCallOffer tocall hcp tofollow upon PACallTPALooked uppharmacyoptions forthe memberConfirmphonenumber for 5membersYou reachmember'svoicemailCaller'snamestarts withBRobo/GhostCallCall aboutweightlossmedicationDosageChangeCall

B Hive Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create tickets for 5 calls
  2. Your caller asks for a supervisor (don't ask them if they want one LOL)
  3. Offer to start a PA for the member
  4. Call HCP and receive VM
  5. Send a teams message to someone you normally don't talk to on our team to say HI!
  6. Claim Reversal
  7. Street Name of Member starts with D
  8. Use confirmation and possession statement
  9. Use documents in the phone system for a call
  10. Receive A Transferred Call
  11. Member can't remember medication name
  12. Offer coupons
  13. Phone number of member starts with 3
  14. Promoted the mobile app
  15. Vacation Override Call
  16. Offer to call hcp to follow up on PA
  17. Call TPA
  18. Looked up pharmacy options for the member
  19. Confirm phone number for 5 members
  20. You reach member's voicemail
  21. Caller's name starts with B
  22. Robo/Ghost Call
  23. Call about weightloss medication
  24. Dosage Change Call