(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Receive A Transferred Call
Offer to start a PA for the member
Use confirmation and possession statement
Create tickets for 5 calls
Phone number of member starts with 3
Claim Reversal
Robo/Ghost Call
Confirm phone number for 5 members
Promoted the mobile app
You reach member's voicemail
Send a teams message to someone you normally don't talk to on our team to say HI!
Looked up pharmacy options for the member
Caller's name starts with B
Use documents in the phone system for a call
Street Name of Member starts with D
Offer to call hcp to follow up on PA
Your caller asks for a supervisor (don't ask them if they want one LOL)