Sends a linkto an articleon theirwebsiteIs yourinternetserviceproviderdown?Let's trymakingworkstationsLastresponsewas morethan 24hours ago.Have youtried topowercycle?contact that willescalate thecase doesn'trespond whenemailedAsk to talk toa real personmore thantwice(phoneonly)There havenot been anyreportedissues likethis.Have youtried loggingin with thestation ID?There isnothingwrong onour end.Can we talkto one of theaffectedphone teammembers?Let mecontact thepervioussupport whois on this caseis yourteam usingdeskphones?We areusing thesameapplicationas youHave yourteamclear theircacheslet meput youon hold.Have youtried torecreateit?Maybe theyjust didn'tanswer thecall/arefaking it.Tries somethingwithoutconsulting youand informs youafter.We will getback to youwhen wehavesomethingI recommendgoingthrough ourtrainingcourseHave youtried usingthe app?Letsreconfigure asetting onyour endCan youprovidesome masterid samples?Sends a linkto an articleon theirwebsiteIs yourinternetserviceproviderdown?Let's trymakingworkstationsLastresponsewas morethan 24hours ago.Have youtried topowercycle?contact that willescalate thecase doesn'trespond whenemailedAsk to talk toa real personmore thantwice(phoneonly)There havenot been anyreportedissues likethis.Have youtried loggingin with thestation ID?There isnothingwrong onour end.Can we talkto one of theaffectedphone teammembers?Let mecontact thepervioussupport whois on this caseis yourteam usingdeskphones?We areusing thesameapplicationas youHave yourteamclear theircacheslet meput youon hold.Have youtried torecreateit?Maybe theyjust didn'tanswer thecall/arefaking it.Tries somethingwithoutconsulting youand informs youafter.We will getback to youwhen wehavesomethingI recommendgoingthrough ourtrainingcourseHave youtried usingthe app?Letsreconfigure asetting onyour endCan youprovidesome masterid samples?

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sends a link to an article on their website
  2. Is your internet service provider down?
  3. Let's try making workstations
  4. Last response was more than 24 hours ago.
  5. Have you tried to power cycle?
  6. contact that will escalate the case doesn't respond when emailed
  7. Ask to talk to a real person more than twice(phone only)
  8. There have not been any reported issues like this.
  9. Have you tried logging in with the station ID?
  10. There is nothing wrong on our end.
  11. Can we talk to one of the affected phone team members?
  12. Let me contact the pervious support who is on this case
  13. is your team using desk phones?
  14. We are using the same application as you
  15. Have your team clear their caches
  16. let me put you on hold.
  17. Have you tried to recreate it?
  18. Maybe they just didn't answer the call/are faking it.
  19. Tries something without consulting you and informs you after.
  20. We will get back to you when we have something
  21. I recommend going through our training course
  22. Have you tried using the app?
  23. Lets reconfigure a setting on your end
  24. Can you provide some master id samples?