Let mecontact thepervioussupport whois on this caseHave yourteamclear theircachesHave youtried torecreateit?Can youprovidesome masterid samples?Have youtried loggingin with thestation ID?There isnothingwrong onour end.contact that willescalate thecase doesn'trespond whenemailedSends a linkto an articleon theirwebsiteWe will getback to youwhen wehavesomethingis yourteam usingdeskphones?Have youtried usingthe app?We areusing thesameapplicationas youlet meput youon hold.There havenot been anyreportedissues likethis.Have youtried topowercycle?I recommendgoingthrough ourtrainingcourseAsk to talk toa real personmore thantwice(phoneonly)Tries somethingwithoutconsulting youand informs youafter.Let's trymakingworkstationsLetsreconfigure asetting onyour endCan we talkto one of theaffectedphone teammembers?Lastresponsewas morethan 24hours ago.Is yourinternetserviceproviderdown?Maybe theyjust didn'tanswer thecall/arefaking it.Let mecontact thepervioussupport whois on this caseHave yourteamclear theircachesHave youtried torecreateit?Can youprovidesome masterid samples?Have youtried loggingin with thestation ID?There isnothingwrong onour end.contact that willescalate thecase doesn'trespond whenemailedSends a linkto an articleon theirwebsiteWe will getback to youwhen wehavesomethingis yourteam usingdeskphones?Have youtried usingthe app?We areusing thesameapplicationas youlet meput youon hold.There havenot been anyreportedissues likethis.Have youtried topowercycle?I recommendgoingthrough ourtrainingcourseAsk to talk toa real personmore thantwice(phoneonly)Tries somethingwithoutconsulting youand informs youafter.Let's trymakingworkstationsLetsreconfigure asetting onyour endCan we talkto one of theaffectedphone teammembers?Lastresponsewas morethan 24hours ago.Is yourinternetserviceproviderdown?Maybe theyjust didn'tanswer thecall/arefaking it.

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Let me contact the pervious support who is on this case
  2. Have your team clear their caches
  3. Have you tried to recreate it?
  4. Can you provide some master id samples?
  5. Have you tried logging in with the station ID?
  6. There is nothing wrong on our end.
  7. contact that will escalate the case doesn't respond when emailed
  8. Sends a link to an article on their website
  9. We will get back to you when we have something
  10. is your team using desk phones?
  11. Have you tried using the app?
  12. We are using the same application as you
  13. let me put you on hold.
  14. There have not been any reported issues like this.
  15. Have you tried to power cycle?
  16. I recommend going through our training course
  17. Ask to talk to a real person more than twice(phone only)
  18. Tries something without consulting you and informs you after.
  19. Let's try making workstations
  20. Lets reconfigure a setting on your end
  21. Can we talk to one of the affected phone team members?
  22. Last response was more than 24 hours ago.
  23. Is your internet service provider down?
  24. Maybe they just didn't answer the call/are faking it.