Have yourteamclear theircachesI recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Let's trymakingworkstationsHave youtried topowercycle?We will getback to youwhen wehavesomethingMaybe theyjust didn'tanswer thecall/arefaking it.Ask to talk toa real personmore thantwice(phoneonly)contact that willescalate thecase doesn'trespond whenemailedis yourteam usingdeskphones?Can youprovidesome masterid samples?Is yourinternetserviceproviderdown?We areusing thesameapplicationas youTries somethingwithoutconsulting youand informs youafter.Can we talkto one of theaffectedphone teammembers?There havenot been anyreportedissues likethis.Have youtried torecreateit?There isnothingwrong onour end.Have youtried usingthe app?Have youtried loggingin with thestation ID?Let mecontact thepervioussupport whois on this caselet meput youon hold.Sends a linkto an articleon theirwebsiteLetsreconfigure asetting onyour endHave yourteamclear theircachesI recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Let's trymakingworkstationsHave youtried topowercycle?We will getback to youwhen wehavesomethingMaybe theyjust didn'tanswer thecall/arefaking it.Ask to talk toa real personmore thantwice(phoneonly)contact that willescalate thecase doesn'trespond whenemailedis yourteam usingdeskphones?Can youprovidesome masterid samples?Is yourinternetserviceproviderdown?We areusing thesameapplicationas youTries somethingwithoutconsulting youand informs youafter.Can we talkto one of theaffectedphone teammembers?There havenot been anyreportedissues likethis.Have youtried torecreateit?There isnothingwrong onour end.Have youtried usingthe app?Have youtried loggingin with thestation ID?Let mecontact thepervioussupport whois on this caselet meput youon hold.Sends a linkto an articleon theirwebsiteLetsreconfigure asetting onyour end

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have your team clear their caches
  2. I recommend going through our training course
  3. Last response was more than 24 hours ago.
  4. Let's try making workstations
  5. Have you tried to power cycle?
  6. We will get back to you when we have something
  7. Maybe they just didn't answer the call/are faking it.
  8. Ask to talk to a real person more than twice(phone only)
  9. contact that will escalate the case doesn't respond when emailed
  10. is your team using desk phones?
  11. Can you provide some master id samples?
  12. Is your internet service provider down?
  13. We are using the same application as you
  14. Tries something without consulting you and informs you after.
  15. Can we talk to one of the affected phone team members?
  16. There have not been any reported issues like this.
  17. Have you tried to recreate it?
  18. There is nothing wrong on our end.
  19. Have you tried using the app?
  20. Have you tried logging in with the station ID?
  21. Let me contact the pervious support who is on this case
  22. let me put you on hold.
  23. Sends a link to an article on their website
  24. Lets reconfigure a setting on your end