Tries somethingwithoutconsulting youand informs youafter.Have youtried topowercycle?Maybe theyjust didn'tanswer thecall/arefaking it.Let mecontact thepervioussupport whois on this casecontact that willescalate thecase doesn'trespond whenemailedlet meput youon hold.Let's trymakingworkstationsLastresponsewas morethan 24hours ago.We areusing thesameapplicationas youIs yourinternetserviceproviderdown?Have yourteamclear theircachesHave youtried usingthe app?Can youprovidesome masterid samples?There isnothingwrong onour end.Sends a linkto an articleon theirwebsiteCan we talkto one of theaffectedphone teammembers?Have youtried torecreateit?is yourteam usingdeskphones?I recommendgoingthrough ourtrainingcourseLetsreconfigure asetting onyour endAsk to talk toa real personmore thantwice(phoneonly)Have youtried loggingin with thestation ID?We will getback to youwhen wehavesomethingThere havenot been anyreportedissues likethis.Tries somethingwithoutconsulting youand informs youafter.Have youtried topowercycle?Maybe theyjust didn'tanswer thecall/arefaking it.Let mecontact thepervioussupport whois on this casecontact that willescalate thecase doesn'trespond whenemailedlet meput youon hold.Let's trymakingworkstationsLastresponsewas morethan 24hours ago.We areusing thesameapplicationas youIs yourinternetserviceproviderdown?Have yourteamclear theircachesHave youtried usingthe app?Can youprovidesome masterid samples?There isnothingwrong onour end.Sends a linkto an articleon theirwebsiteCan we talkto one of theaffectedphone teammembers?Have youtried torecreateit?is yourteam usingdeskphones?I recommendgoingthrough ourtrainingcourseLetsreconfigure asetting onyour endAsk to talk toa real personmore thantwice(phoneonly)Have youtried loggingin with thestation ID?We will getback to youwhen wehavesomethingThere havenot been anyreportedissues likethis.

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tries something without consulting you and informs you after.
  2. Have you tried to power cycle?
  3. Maybe they just didn't answer the call/are faking it.
  4. Let me contact the pervious support who is on this case
  5. contact that will escalate the case doesn't respond when emailed
  6. let me put you on hold.
  7. Let's try making workstations
  8. Last response was more than 24 hours ago.
  9. We are using the same application as you
  10. Is your internet service provider down?
  11. Have your team clear their caches
  12. Have you tried using the app?
  13. Can you provide some master id samples?
  14. There is nothing wrong on our end.
  15. Sends a link to an article on their website
  16. Can we talk to one of the affected phone team members?
  17. Have you tried to recreate it?
  18. is your team using desk phones?
  19. I recommend going through our training course
  20. Lets reconfigure a setting on your end
  21. Ask to talk to a real person more than twice(phone only)
  22. Have you tried logging in with the station ID?
  23. We will get back to you when we have something
  24. There have not been any reported issues like this.