contact that willescalate thecase doesn'trespond whenemailedWe will getback to youwhen wehavesomethingHave yourteamclear theircachesHave youtried loggingin with thestation ID?We areusing thesameapplicationas youLet's trymakingworkstationsThere isnothingwrong onour end.Tries somethingwithoutconsulting youand informs youafter.Is yourinternetserviceproviderdown?Ask to talk toa real personmore thantwice(phoneonly)Have youtried usingthe app?Let mecontact thepervioussupport whois on this caseI recommendgoingthrough ourtrainingcourseSends a linkto an articleon theirwebsitelet meput youon hold.Can we talkto one of theaffectedphone teammembers?There havenot been anyreportedissues likethis.Have youtried torecreateit?Can youprovidesome masterid samples?Have youtried topowercycle?is yourteam usingdeskphones?Letsreconfigure asetting onyour endLastresponsewas morethan 24hours ago.Maybe theyjust didn'tanswer thecall/arefaking it.contact that willescalate thecase doesn'trespond whenemailedWe will getback to youwhen wehavesomethingHave yourteamclear theircachesHave youtried loggingin with thestation ID?We areusing thesameapplicationas youLet's trymakingworkstationsThere isnothingwrong onour end.Tries somethingwithoutconsulting youand informs youafter.Is yourinternetserviceproviderdown?Ask to talk toa real personmore thantwice(phoneonly)Have youtried usingthe app?Let mecontact thepervioussupport whois on this caseI recommendgoingthrough ourtrainingcourseSends a linkto an articleon theirwebsitelet meput youon hold.Can we talkto one of theaffectedphone teammembers?There havenot been anyreportedissues likethis.Have youtried torecreateit?Can youprovidesome masterid samples?Have youtried topowercycle?is yourteam usingdeskphones?Letsreconfigure asetting onyour endLastresponsewas morethan 24hours ago.Maybe theyjust didn'tanswer thecall/arefaking it.

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. contact that will escalate the case doesn't respond when emailed
  2. We will get back to you when we have something
  3. Have your team clear their caches
  4. Have you tried logging in with the station ID?
  5. We are using the same application as you
  6. Let's try making workstations
  7. There is nothing wrong on our end.
  8. Tries something without consulting you and informs you after.
  9. Is your internet service provider down?
  10. Ask to talk to a real person more than twice(phone only)
  11. Have you tried using the app?
  12. Let me contact the pervious support who is on this case
  13. I recommend going through our training course
  14. Sends a link to an article on their website
  15. let me put you on hold.
  16. Can we talk to one of the affected phone team members?
  17. There have not been any reported issues like this.
  18. Have you tried to recreate it?
  19. Can you provide some master id samples?
  20. Have you tried to power cycle?
  21. is your team using desk phones?
  22. Lets reconfigure a setting on your end
  23. Last response was more than 24 hours ago.
  24. Maybe they just didn't answer the call/are faking it.