Is yourinternetserviceproviderdown?There isnothingwrong onour end.Have youtried usingthe app?Letsreconfigure asetting onyour endSends a linkto an articleon theirwebsiteTries somethingwithoutconsulting youand informs youafter.Ask to talk toa real personmore thantwice(phoneonly)Can we talkto one of theaffectedphone teammembers?Let's trymakingworkstationsI recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Have youtried torecreateit?is yourteam usingdeskphones?Let mecontact thepervioussupport whois on this casecontact that willescalate thecase doesn'trespond whenemailedThere havenot been anyreportedissues likethis.Have youtried topowercycle?Can youprovidesome masterid samples?We areusing thesameapplicationas youlet meput youon hold.Maybe theyjust didn'tanswer thecall/arefaking it.Have youtried loggingin with thestation ID?Have yourteamclear theircachesWe will getback to youwhen wehavesomethingIs yourinternetserviceproviderdown?There isnothingwrong onour end.Have youtried usingthe app?Letsreconfigure asetting onyour endSends a linkto an articleon theirwebsiteTries somethingwithoutconsulting youand informs youafter.Ask to talk toa real personmore thantwice(phoneonly)Can we talkto one of theaffectedphone teammembers?Let's trymakingworkstationsI recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Have youtried torecreateit?is yourteam usingdeskphones?Let mecontact thepervioussupport whois on this casecontact that willescalate thecase doesn'trespond whenemailedThere havenot been anyreportedissues likethis.Have youtried topowercycle?Can youprovidesome masterid samples?We areusing thesameapplicationas youlet meput youon hold.Maybe theyjust didn'tanswer thecall/arefaking it.Have youtried loggingin with thestation ID?Have yourteamclear theircachesWe will getback to youwhen wehavesomething

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is your internet service provider down?
  2. There is nothing wrong on our end.
  3. Have you tried using the app?
  4. Lets reconfigure a setting on your end
  5. Sends a link to an article on their website
  6. Tries something without consulting you and informs you after.
  7. Ask to talk to a real person more than twice(phone only)
  8. Can we talk to one of the affected phone team members?
  9. Let's try making workstations
  10. I recommend going through our training course
  11. Last response was more than 24 hours ago.
  12. Have you tried to recreate it?
  13. is your team using desk phones?
  14. Let me contact the pervious support who is on this case
  15. contact that will escalate the case doesn't respond when emailed
  16. There have not been any reported issues like this.
  17. Have you tried to power cycle?
  18. Can you provide some master id samples?
  19. We are using the same application as you
  20. let me put you on hold.
  21. Maybe they just didn't answer the call/are faking it.
  22. Have you tried logging in with the station ID?
  23. Have your team clear their caches
  24. We will get back to you when we have something