Is yourinternetserviceproviderdown?There isnothingwrong onour end.We areusing thesameapplicationas youSends a linkto an articleon theirwebsiteHave youtried topowercycle?Can we talkto one of theaffectedphone teammembers?Have youtried loggingin with thestation ID?Let mecontact thepervioussupport whois on this caseLastresponsewas morethan 24hours ago.We will getback to youwhen wehavesomethingHave youtried torecreateit?I recommendgoingthrough ourtrainingcourselet meput youon hold.Ask to talk toa real personmore thantwice(phoneonly)Can youprovidesome masterid samples?is yourteam usingdeskphones?Letsreconfigure asetting onyour endcontact that willescalate thecase doesn'trespond whenemailedHave youtried usingthe app?Tries somethingwithoutconsulting youand informs youafter.Have yourteamclear theircachesLet's trymakingworkstationsThere havenot been anyreportedissues likethis.Maybe theyjust didn'tanswer thecall/arefaking it.Is yourinternetserviceproviderdown?There isnothingwrong onour end.We areusing thesameapplicationas youSends a linkto an articleon theirwebsiteHave youtried topowercycle?Can we talkto one of theaffectedphone teammembers?Have youtried loggingin with thestation ID?Let mecontact thepervioussupport whois on this caseLastresponsewas morethan 24hours ago.We will getback to youwhen wehavesomethingHave youtried torecreateit?I recommendgoingthrough ourtrainingcourselet meput youon hold.Ask to talk toa real personmore thantwice(phoneonly)Can youprovidesome masterid samples?is yourteam usingdeskphones?Letsreconfigure asetting onyour endcontact that willescalate thecase doesn'trespond whenemailedHave youtried usingthe app?Tries somethingwithoutconsulting youand informs youafter.Have yourteamclear theircachesLet's trymakingworkstationsThere havenot been anyreportedissues likethis.Maybe theyjust didn'tanswer thecall/arefaking it.

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Is your internet service provider down?
  2. There is nothing wrong on our end.
  3. We are using the same application as you
  4. Sends a link to an article on their website
  5. Have you tried to power cycle?
  6. Can we talk to one of the affected phone team members?
  7. Have you tried logging in with the station ID?
  8. Let me contact the pervious support who is on this case
  9. Last response was more than 24 hours ago.
  10. We will get back to you when we have something
  11. Have you tried to recreate it?
  12. I recommend going through our training course
  13. let me put you on hold.
  14. Ask to talk to a real person more than twice(phone only)
  15. Can you provide some master id samples?
  16. is your team using desk phones?
  17. Lets reconfigure a setting on your end
  18. contact that will escalate the case doesn't respond when emailed
  19. Have you tried using the app?
  20. Tries something without consulting you and informs you after.
  21. Have your team clear their caches
  22. Let's try making workstations
  23. There have not been any reported issues like this.
  24. Maybe they just didn't answer the call/are faking it.