Letsreconfigure asetting onyour endcontact that willescalate thecase doesn'trespond whenemailedHave yourteamclear theircacheslet meput youon hold.Lastresponsewas morethan 24hours ago.Let's trymakingworkstationsMaybe theyjust didn'tanswer thecall/arefaking it.We will getback to youwhen wehavesomethingHave youtried topowercycle?I recommendgoingthrough ourtrainingcourseWe areusing thesameapplicationas youLet mecontact thepervioussupport whois on this caseSends a linkto an articleon theirwebsiteCan youprovidesome masterid samples?Is yourinternetserviceproviderdown?Tries somethingwithoutconsulting youand informs youafter.Have youtried usingthe app?There havenot been anyreportedissues likethis.is yourteam usingdeskphones?Ask to talk toa real personmore thantwice(phoneonly)Can we talkto one of theaffectedphone teammembers?Have youtried loggingin with thestation ID?There isnothingwrong onour end.Have youtried torecreateit?Letsreconfigure asetting onyour endcontact that willescalate thecase doesn'trespond whenemailedHave yourteamclear theircacheslet meput youon hold.Lastresponsewas morethan 24hours ago.Let's trymakingworkstationsMaybe theyjust didn'tanswer thecall/arefaking it.We will getback to youwhen wehavesomethingHave youtried topowercycle?I recommendgoingthrough ourtrainingcourseWe areusing thesameapplicationas youLet mecontact thepervioussupport whois on this caseSends a linkto an articleon theirwebsiteCan youprovidesome masterid samples?Is yourinternetserviceproviderdown?Tries somethingwithoutconsulting youand informs youafter.Have youtried usingthe app?There havenot been anyreportedissues likethis.is yourteam usingdeskphones?Ask to talk toa real personmore thantwice(phoneonly)Can we talkto one of theaffectedphone teammembers?Have youtried loggingin with thestation ID?There isnothingwrong onour end.Have youtried torecreateit?

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lets reconfigure a setting on your end
  2. contact that will escalate the case doesn't respond when emailed
  3. Have your team clear their caches
  4. let me put you on hold.
  5. Last response was more than 24 hours ago.
  6. Let's try making workstations
  7. Maybe they just didn't answer the call/are faking it.
  8. We will get back to you when we have something
  9. Have you tried to power cycle?
  10. I recommend going through our training course
  11. We are using the same application as you
  12. Let me contact the pervious support who is on this case
  13. Sends a link to an article on their website
  14. Can you provide some master id samples?
  15. Is your internet service provider down?
  16. Tries something without consulting you and informs you after.
  17. Have you tried using the app?
  18. There have not been any reported issues like this.
  19. is your team using desk phones?
  20. Ask to talk to a real person more than twice(phone only)
  21. Can we talk to one of the affected phone team members?
  22. Have you tried logging in with the station ID?
  23. There is nothing wrong on our end.
  24. Have you tried to recreate it?