contact that willescalate thecase doesn'trespond whenemailedThere isnothingwrong onour end.Sends a linkto an articleon theirwebsiteis yourteam usingdeskphones?Have youtried torecreateit?Maybe theyjust didn'tanswer thecall/arefaking it.Can we talkto one of theaffectedphone teammembers?Letsreconfigure asetting onyour endHave youtried usingthe app?Have youtried topowercycle?There havenot been anyreportedissues likethis.Ask to talk toa real personmore thantwice(phoneonly)We areusing thesameapplicationas youLet mecontact thepervioussupport whois on this caseCan youprovidesome masterid samples?Have youtried loggingin with thestation ID?let meput youon hold.Is yourinternetserviceproviderdown?I recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Let's trymakingworkstationsHave yourteamclear theircachesTries somethingwithoutconsulting youand informs youafter.We will getback to youwhen wehavesomethingcontact that willescalate thecase doesn'trespond whenemailedThere isnothingwrong onour end.Sends a linkto an articleon theirwebsiteis yourteam usingdeskphones?Have youtried torecreateit?Maybe theyjust didn'tanswer thecall/arefaking it.Can we talkto one of theaffectedphone teammembers?Letsreconfigure asetting onyour endHave youtried usingthe app?Have youtried topowercycle?There havenot been anyreportedissues likethis.Ask to talk toa real personmore thantwice(phoneonly)We areusing thesameapplicationas youLet mecontact thepervioussupport whois on this caseCan youprovidesome masterid samples?Have youtried loggingin with thestation ID?let meput youon hold.Is yourinternetserviceproviderdown?I recommendgoingthrough ourtrainingcourseLastresponsewas morethan 24hours ago.Let's trymakingworkstationsHave yourteamclear theircachesTries somethingwithoutconsulting youand informs youafter.We will getback to youwhen wehavesomething

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. contact that will escalate the case doesn't respond when emailed
  2. There is nothing wrong on our end.
  3. Sends a link to an article on their website
  4. is your team using desk phones?
  5. Have you tried to recreate it?
  6. Maybe they just didn't answer the call/are faking it.
  7. Can we talk to one of the affected phone team members?
  8. Lets reconfigure a setting on your end
  9. Have you tried using the app?
  10. Have you tried to power cycle?
  11. There have not been any reported issues like this.
  12. Ask to talk to a real person more than twice(phone only)
  13. We are using the same application as you
  14. Let me contact the pervious support who is on this case
  15. Can you provide some master id samples?
  16. Have you tried logging in with the station ID?
  17. let me put you on hold.
  18. Is your internet service provider down?
  19. I recommend going through our training course
  20. Last response was more than 24 hours ago.
  21. Let's try making workstations
  22. Have your team clear their caches
  23. Tries something without consulting you and informs you after.
  24. We will get back to you when we have something