Sends a linkto an articleon theirwebsiteCan we talkto one of theaffectedphone teammembers?Is yourinternetserviceproviderdown?contact that willescalate thecase doesn'trespond whenemailedHave youtried loggingin with thestation ID?Can youprovidesome masterid samples?There havenot been anyreportedissues likethis.Lastresponsewas morethan 24hours ago.Tries somethingwithoutconsulting youand informs youafter.Have youtried topowercycle?Letsreconfigure asetting onyour endWe areusing thesameapplicationas youMaybe theyjust didn'tanswer thecall/arefaking it.I recommendgoingthrough ourtrainingcourseHave youtried usingthe app?let meput youon hold.Have youtried torecreateit?Have yourteamclear theircachesWe will getback to youwhen wehavesomethingLet mecontact thepervioussupport whois on this caseis yourteam usingdeskphones?Let's trymakingworkstationsAsk to talk toa real personmore thantwice(phoneonly)There isnothingwrong onour end.Sends a linkto an articleon theirwebsiteCan we talkto one of theaffectedphone teammembers?Is yourinternetserviceproviderdown?contact that willescalate thecase doesn'trespond whenemailedHave youtried loggingin with thestation ID?Can youprovidesome masterid samples?There havenot been anyreportedissues likethis.Lastresponsewas morethan 24hours ago.Tries somethingwithoutconsulting youand informs youafter.Have youtried topowercycle?Letsreconfigure asetting onyour endWe areusing thesameapplicationas youMaybe theyjust didn'tanswer thecall/arefaking it.I recommendgoingthrough ourtrainingcourseHave youtried usingthe app?let meput youon hold.Have youtried torecreateit?Have yourteamclear theircachesWe will getback to youwhen wehavesomethingLet mecontact thepervioussupport whois on this caseis yourteam usingdeskphones?Let's trymakingworkstationsAsk to talk toa real personmore thantwice(phoneonly)There isnothingwrong onour end.

tech support bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sends a link to an article on their website
  2. Can we talk to one of the affected phone team members?
  3. Is your internet service provider down?
  4. contact that will escalate the case doesn't respond when emailed
  5. Have you tried logging in with the station ID?
  6. Can you provide some master id samples?
  7. There have not been any reported issues like this.
  8. Last response was more than 24 hours ago.
  9. Tries something without consulting you and informs you after.
  10. Have you tried to power cycle?
  11. Lets reconfigure a setting on your end
  12. We are using the same application as you
  13. Maybe they just didn't answer the call/are faking it.
  14. I recommend going through our training course
  15. Have you tried using the app?
  16. let me put you on hold.
  17. Have you tried to recreate it?
  18. Have your team clear their caches
  19. We will get back to you when we have something
  20. Let me contact the pervious support who is on this case
  21. is your team using desk phones?
  22. Let's try making workstations
  23. Ask to talk to a real person more than twice(phone only)
  24. There is nothing wrong on our end.