Process CBR Explain Declined Reasoning Connect w/ CMA for hardship Explain recurring charges Explain card differences Resend a statement Activate a new card Change CM name Explain a payment Hold Close an Account Process a LIR Explain the payment Hierarchy Change payment due date Process L/S Explain Online privacy protection process payment using CBB Change an address Process CBB to bank acct Add/ Remove an AU Change card design Resend welcome kit Adjust a fee (Any) Enroll in acct center Enroll in 5% CBB Process CBR Explain Declined Reasoning Connect w/ CMA for hardship Explain recurring charges Explain card differences Resend a statement Activate a new card Change CM name Explain a payment Hold Close an Account Process a LIR Explain the payment Hierarchy Change payment due date Process L/S Explain Online privacy protection process payment using CBB Change an address Process CBB to bank acct Add/ Remove an AU Change card design Resend welcome kit Adjust a fee (Any) Enroll in acct center Enroll in 5% CBB
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Process CBR
B-Explain Declined Reasoning
N-Connect w/ CMA for hardship
G-Explain recurring charges
N-Explain card differences
G-Resend a statement
N-Activate a new card
O-Change CM name
O-Explain a payment Hold
G-Close an Account
N-Process a LIR
I-Explain the payment Hierarchy
O-Change payment due date
I-Process L/S
B-Explain Online privacy protection
B-process payment using CBB
I-Change an address
B-Process CBB to bank acct
G-Add/ Remove an AU
O-Change card design
G-Resend welcome kit
I-Adjust a fee (Any)
I-Enroll in acct center
O-Enroll in 5% CBB