Change card design Process CBB to bank acct Explain card differences Explain Online privacy protection Activate a new card Process L/S Resend welcome kit Resend a statement Add/ Remove an AU Explain Declined Reasoning Explain a payment Hold Connect w/ CMA for hardship Close an Account Change an address Explain recurring charges Enroll in acct center Explain the payment Hierarchy Change CM name Adjust a fee (Any) Change payment due date Process CBR process payment using CBB Process a LIR Enroll in 5% CBB Change card design Process CBB to bank acct Explain card differences Explain Online privacy protection Activate a new card Process L/S Resend welcome kit Resend a statement Add/ Remove an AU Explain Declined Reasoning Explain a payment Hold Connect w/ CMA for hardship Close an Account Change an address Explain recurring charges Enroll in acct center Explain the payment Hierarchy Change CM name Adjust a fee (Any) Change payment due date Process CBR process payment using CBB Process a LIR Enroll in 5% CBB
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Change card design
B-Process CBB to bank acct
N-Explain card differences
B-Explain Online privacy protection
N-Activate a new card
I-Process L/S
G-Resend welcome kit
G-Resend a statement
G-Add/ Remove an AU
B-Explain Declined Reasoning
O-Explain a payment Hold
N-Connect w/ CMA for hardship
G-Close an Account
I-Change an address
G-Explain recurring charges
I-Enroll in acct center
I-Explain the payment Hierarchy
O-Change CM name
I-Adjust a fee (Any)
O-Change payment due date
B-Process CBR
B-process payment using CBB
N-Process a LIR
O-Enroll in 5% CBB