Enroll in acct center Explain card differences Explain Declined Reasoning Add/ Remove an AU Close an Account Change CM name Explain Online privacy protection Enroll in 5% CBB Adjust a fee (Any) Connect w/ CMA for hardship Process a LIR Process CBB to bank acct Activate a new card Process L/S Change payment due date Process CBR process payment using CBB Explain the payment Hierarchy Change an address Resend welcome kit Explain a payment Hold Change card design Resend a statement Explain recurring charges Enroll in acct center Explain card differences Explain Declined Reasoning Add/ Remove an AU Close an Account Change CM name Explain Online privacy protection Enroll in 5% CBB Adjust a fee (Any) Connect w/ CMA for hardship Process a LIR Process CBB to bank acct Activate a new card Process L/S Change payment due date Process CBR process payment using CBB Explain the payment Hierarchy Change an address Resend welcome kit Explain a payment Hold Change card design Resend a statement Explain recurring charges
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Enroll in acct center
N-Explain card differences
B-Explain Declined Reasoning
G-Add/ Remove an AU
G-Close an Account
O-Change CM name
B-Explain Online privacy protection
O-Enroll in 5% CBB
I-Adjust a fee (Any)
N-Connect w/ CMA for hardship
N-Process a LIR
B-Process CBB to bank acct
N-Activate a new card
I-Process L/S
O-Change payment due date
B-Process CBR
B-process payment using CBB
I-Explain the payment Hierarchy
I-Change an address
G-Resend welcome kit
O-Explain a payment Hold
O-Change card design
G-Resend a statement
G-Explain recurring charges