Change card design Activate a new card Connect w/ CMA for hardship Process a LIR Adjust a fee (Any) Explain Declined Reasoning Explain a payment Hold Process CBR Change CM name Process L/S Enroll in 5% CBB process payment using CBB Enroll in acct center Explain the payment Hierarchy Add/ Remove an AU Explain Online privacy protection Close an Account Explain recurring charges Explain card differences Resend a statement Change payment due date Resend welcome kit Change an address Process CBB to bank acct Change card design Activate a new card Connect w/ CMA for hardship Process a LIR Adjust a fee (Any) Explain Declined Reasoning Explain a payment Hold Process CBR Change CM name Process L/S Enroll in 5% CBB process payment using CBB Enroll in acct center Explain the payment Hierarchy Add/ Remove an AU Explain Online privacy protection Close an Account Explain recurring charges Explain card differences Resend a statement Change payment due date Resend welcome kit Change an address Process CBB to bank acct
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Change card design
N-Activate a new card
N-Connect w/ CMA for hardship
N-Process a LIR
I-Adjust a fee (Any)
B-Explain Declined Reasoning
O-Explain a payment Hold
B-Process CBR
O-Change CM name
I-Process L/S
O-Enroll in 5% CBB
B-process payment using CBB
I-Enroll in acct center
I-Explain the payment Hierarchy
G-Add/ Remove an AU
B-Explain Online privacy protection
G-Close an Account
G-Explain recurring charges
N-Explain card differences
G-Resend a statement
O-Change payment due date
G-Resend welcome kit
I-Change an address
B-Process CBB to bank acct