Enroll in acct center Process CBB to bank acct Explain Online privacy protection Connect w/ CMA for hardship Explain the payment Hierarchy Add/ Remove an AU Change CM name Adjust a fee (Any) Explain a payment Hold Resend welcome kit Change an address Activate a new card Change payment due date Explain recurring charges Enroll in 5% CBB Resend a statement Explain Declined Reasoning Process a LIR process payment using CBB Change card design Process L/S Explain card differences Close an Account Process CBR Enroll in acct center Process CBB to bank acct Explain Online privacy protection Connect w/ CMA for hardship Explain the payment Hierarchy Add/ Remove an AU Change CM name Adjust a fee (Any) Explain a payment Hold Resend welcome kit Change an address Activate a new card Change payment due date Explain recurring charges Enroll in 5% CBB Resend a statement Explain Declined Reasoning Process a LIR process payment using CBB Change card design Process L/S Explain card differences Close an Account Process CBR
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Enroll in acct center
B-Process CBB to bank acct
B-Explain Online privacy protection
N-Connect w/ CMA for hardship
I-Explain the payment Hierarchy
G-Add/ Remove an AU
O-Change CM name
I-Adjust a fee (Any)
O-Explain a payment Hold
G-Resend welcome kit
I-Change an address
N-Activate a new card
O-Change payment due date
G-Explain recurring charges
O-Enroll in 5% CBB
G-Resend a statement
B-Explain Declined Reasoning
N-Process a LIR
B-process payment using CBB
O-Change card design
I-Process L/S
N-Explain card differences
G-Close an Account
B-Process CBR