Change card design Change CM name Enroll in acct center Explain Online privacy protection Connect w/ CMA for hardship Activate a new card Explain recurring charges Resend welcome kit Change payment due date Resend a statement Process CBR Process L/S Explain card differences Change an address Process a LIR Add/ Remove an AU process payment using CBB Process CBB to bank acct Explain a payment Hold Close an Account Explain the payment Hierarchy Explain Declined Reasoning Adjust a fee (Any) Enroll in 5% CBB Change card design Change CM name Enroll in acct center Explain Online privacy protection Connect w/ CMA for hardship Activate a new card Explain recurring charges Resend welcome kit Change payment due date Resend a statement Process CBR Process L/S Explain card differences Change an address Process a LIR Add/ Remove an AU process payment using CBB Process CBB to bank acct Explain a payment Hold Close an Account Explain the payment Hierarchy Explain Declined Reasoning Adjust a fee (Any) Enroll in 5% CBB
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Change card design
O-Change CM name
I-Enroll in acct center
B-Explain Online privacy protection
N-Connect w/ CMA for hardship
N-Activate a new card
G-Explain recurring charges
G-Resend welcome kit
O-Change payment due date
G-Resend a statement
B-Process CBR
I-Process L/S
N-Explain card differences
I-Change an address
N-Process a LIR
G-Add/ Remove an AU
B-process payment using CBB
B-Process CBB to bank acct
O-Explain a payment Hold
G-Close an Account
I-Explain the payment Hierarchy
B-Explain Declined Reasoning
I-Adjust a fee (Any)
O-Enroll in 5% CBB