Change payment due date Process a LIR Change CM name Explain the payment Hierarchy Adjust a fee (Any) Change card design Add/ Remove an AU Process CBR Resend a statement Process L/S Close an Account Resend welcome kit Enroll in acct center Explain a payment Hold Explain Online privacy protection Explain card differences Change an address Explain recurring charges Activate a new card Explain Declined Reasoning Connect w/ CMA for hardship Enroll in 5% CBB Process CBB to bank acct process payment using CBB Change payment due date Process a LIR Change CM name Explain the payment Hierarchy Adjust a fee (Any) Change card design Add/ Remove an AU Process CBR Resend a statement Process L/S Close an Account Resend welcome kit Enroll in acct center Explain a payment Hold Explain Online privacy protection Explain card differences Change an address Explain recurring charges Activate a new card Explain Declined Reasoning Connect w/ CMA for hardship Enroll in 5% CBB Process CBB to bank acct process payment using CBB
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Change payment due date
N-Process a LIR
O-Change CM name
I-Explain the payment Hierarchy
I-Adjust a fee (Any)
O-Change card design
G-Add/ Remove an AU
B-Process CBR
G-Resend a statement
I-Process L/S
G-Close an Account
G-Resend welcome kit
I-Enroll in acct center
O-Explain a payment Hold
B-Explain Online privacy protection
N-Explain card differences
I-Change an address
G-Explain recurring charges
N-Activate a new card
B-Explain Declined Reasoning
N-Connect w/ CMA for hardship
O-Enroll in 5% CBB
B-Process CBB to bank acct
B-process payment using CBB