Thankedcustomer forverifying thruthe IVR.SpeedtierUpgrade.Sharedyourfavoriteproduct.AddedE2EMobileAddedE2EMobilexFiCompleteACW/HOLDat 60 orbelow MTD.CompletedITG 2.0Usedempathyon a call.UsedCareerHubOvercameanobjection.OfferedSMSSharedXfinityRewardinfoEducatedcustomer onself-serviceoptions..AddedE2EMobilePersonalizedtheconversation...Recappedactionsand nextstepsTVRGUMade customeraware ofverificationsteps formobile.Had a 92%CCT frompreviousday.UsedDigitalConsentSent THXRecognitionAddedE2EMobileHave 2activatede2e lines forthe month.Thankedcustomer forverifying thruthe IVR.SpeedtierUpgrade.Sharedyourfavoriteproduct.AddedE2EMobileAddedE2EMobilexFiCompleteACW/HOLDat 60 orbelow MTD.CompletedITG 2.0Usedempathyon a call.UsedCareerHubOvercameanobjection.OfferedSMSSharedXfinityRewardinfoEducatedcustomer onself-serviceoptions..AddedE2EMobilePersonalizedtheconversation...Recappedactionsand nextstepsTVRGUMade customeraware ofverificationsteps formobile.Had a 92%CCT frompreviousday.UsedDigitalConsentSent THXRecognitionAddedE2EMobileHave 2activatede2e lines forthe month.

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked customer for verifying thru the IVR.
  2. Speed tier Upgrade.
  3. Shared your favorite product.
  4. Added E2E Mobile
  5. Added E2E Mobile
  6. xFi Complete
  7. ACW/HOLD at 60 or below MTD.
  8. Completed ITG 2.0
  9. Used empathy on a call.
  10. Used Career Hub
  11. Overcame an objection.
  12. Offered SMS
  13. Shared Xfinity Reward info
  14. Educated customer on self-service options..
  15. Added E2E Mobile
  16. Personalized the conversation...
  17. Recapped actions and next steps
  18. TV RGU
  19. Made customer aware of verification steps for mobile.
  20. Had a 92% CCT from previous day.
  21. Used Digital Consent
  22. Sent THX Recognition
  23. Added E2E Mobile
  24. Have 2 activated e2e lines for the month.