Had a 92%CCT frompreviousday.OfferedSMSAddedE2EMobilexFiCompleteSharedyourfavoriteproduct.AddedE2EMobileSent THXRecognitionSpeedtierUpgrade.Educatedcustomer onself-serviceoptions..Usedempathyon a call.UsedCareerHubHave 2activatede2e lines forthe month.Thankedcustomer forverifying thruthe IVR.CompletedITG 2.0Personalizedtheconversation...SharedXfinityRewardinfoAddedE2EMobileMade customeraware ofverificationsteps formobile.ACW/HOLDat 60 orbelow MTD.Recappedactionsand nextstepsAddedE2EMobileOvercameanobjection.TVRGUUsedDigitalConsentHad a 92%CCT frompreviousday.OfferedSMSAddedE2EMobilexFiCompleteSharedyourfavoriteproduct.AddedE2EMobileSent THXRecognitionSpeedtierUpgrade.Educatedcustomer onself-serviceoptions..Usedempathyon a call.UsedCareerHubHave 2activatede2e lines forthe month.Thankedcustomer forverifying thruthe IVR.CompletedITG 2.0Personalizedtheconversation...SharedXfinityRewardinfoAddedE2EMobileMade customeraware ofverificationsteps formobile.ACW/HOLDat 60 orbelow MTD.Recappedactionsand nextstepsAddedE2EMobileOvercameanobjection.TVRGUUsedDigitalConsent

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a 92% CCT from previous day.
  2. Offered SMS
  3. Added E2E Mobile
  4. xFi Complete
  5. Shared your favorite product.
  6. Added E2E Mobile
  7. Sent THX Recognition
  8. Speed tier Upgrade.
  9. Educated customer on self-service options..
  10. Used empathy on a call.
  11. Used Career Hub
  12. Have 2 activated e2e lines for the month.
  13. Thanked customer for verifying thru the IVR.
  14. Completed ITG 2.0
  15. Personalized the conversation...
  16. Shared Xfinity Reward info
  17. Added E2E Mobile
  18. Made customer aware of verification steps for mobile.
  19. ACW/HOLD at 60 or below MTD.
  20. Recapped actions and next steps
  21. Added E2E Mobile
  22. Overcame an objection.
  23. TV RGU
  24. Used Digital Consent