UsedCareerHubSharedXfinityRewardinfoSent THXRecognitionPersonalizedtheconversation...Made customeraware ofverificationsteps formobile.Recappedactionsand nextstepsAddedE2EMobilexFiCompleteTVRGUUsedempathyon a call.Thankedcustomer forverifying thruthe IVR.Overcameanobjection.UsedDigitalConsentEducatedcustomer onself-serviceoptions..AddedE2EMobileHad a 92%CCT frompreviousday.AddedE2EMobileSpeedtierUpgrade.Sharedyourfavoriteproduct.Have 2activatede2e lines forthe month.OfferedSMSCompletedITG 2.0AddedE2EMobileACW/HOLDat 60 orbelow MTD.UsedCareerHubSharedXfinityRewardinfoSent THXRecognitionPersonalizedtheconversation...Made customeraware ofverificationsteps formobile.Recappedactionsand nextstepsAddedE2EMobilexFiCompleteTVRGUUsedempathyon a call.Thankedcustomer forverifying thruthe IVR.Overcameanobjection.UsedDigitalConsentEducatedcustomer onself-serviceoptions..AddedE2EMobileHad a 92%CCT frompreviousday.AddedE2EMobileSpeedtierUpgrade.Sharedyourfavoriteproduct.Have 2activatede2e lines forthe month.OfferedSMSCompletedITG 2.0AddedE2EMobileACW/HOLDat 60 orbelow MTD.

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Career Hub
  2. Shared Xfinity Reward info
  3. Sent THX Recognition
  4. Personalized the conversation...
  5. Made customer aware of verification steps for mobile.
  6. Recapped actions and next steps
  7. Added E2E Mobile
  8. xFi Complete
  9. TV RGU
  10. Used empathy on a call.
  11. Thanked customer for verifying thru the IVR.
  12. Overcame an objection.
  13. Used Digital Consent
  14. Educated customer on self-service options..
  15. Added E2E Mobile
  16. Had a 92% CCT from previous day.
  17. Added E2E Mobile
  18. Speed tier Upgrade.
  19. Shared your favorite product.
  20. Have 2 activated e2e lines for the month.
  21. Offered SMS
  22. Completed ITG 2.0
  23. Added E2E Mobile
  24. ACW/HOLD at 60 or below MTD.