Have 2activatede2e lines forthe month.UsedDigitalConsentAddedE2EMobileTVRGUUsedempathyon a call.xFiCompleteMade customeraware ofverificationsteps formobile.Thankedcustomer forverifying thruthe IVR.AddedE2EMobilePersonalizedtheconversation...Had a 92%CCT frompreviousday.SharedXfinityRewardinfoOfferedSMSAddedE2EMobileCompletedITG 2.0Recappedactionsand nextstepsEducatedcustomer onself-serviceoptions..Overcameanobjection.SpeedtierUpgrade.UsedCareerHubSharedyourfavoriteproduct.Sent THXRecognitionACW/HOLDat 60 orbelow MTD.AddedE2EMobileHave 2activatede2e lines forthe month.UsedDigitalConsentAddedE2EMobileTVRGUUsedempathyon a call.xFiCompleteMade customeraware ofverificationsteps formobile.Thankedcustomer forverifying thruthe IVR.AddedE2EMobilePersonalizedtheconversation...Had a 92%CCT frompreviousday.SharedXfinityRewardinfoOfferedSMSAddedE2EMobileCompletedITG 2.0Recappedactionsand nextstepsEducatedcustomer onself-serviceoptions..Overcameanobjection.SpeedtierUpgrade.UsedCareerHubSharedyourfavoriteproduct.Sent THXRecognitionACW/HOLDat 60 orbelow MTD.AddedE2EMobile

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have 2 activated e2e lines for the month.
  2. Used Digital Consent
  3. Added E2E Mobile
  4. TV RGU
  5. Used empathy on a call.
  6. xFi Complete
  7. Made customer aware of verification steps for mobile.
  8. Thanked customer for verifying thru the IVR.
  9. Added E2E Mobile
  10. Personalized the conversation...
  11. Had a 92% CCT from previous day.
  12. Shared Xfinity Reward info
  13. Offered SMS
  14. Added E2E Mobile
  15. Completed ITG 2.0
  16. Recapped actions and next steps
  17. Educated customer on self-service options..
  18. Overcame an objection.
  19. Speed tier Upgrade.
  20. Used Career Hub
  21. Shared your favorite product.
  22. Sent THX Recognition
  23. ACW/HOLD at 60 or below MTD.
  24. Added E2E Mobile