Overcameanobjection.Sharedyourfavoriteproduct.CompletedITG 2.0Made customeraware ofverificationsteps formobile.Recappedactionsand nextstepsPersonalizedtheconversation...Sent THXRecognitionOfferedSMSUsedempathyon a call.Had a 92%CCT frompreviousday.UsedDigitalConsentAddedE2EMobileAddedE2EMobileACW/HOLDat 60 orbelow MTD.SpeedtierUpgrade.Thankedcustomer forverifying thruthe IVR.Have 2activatede2e lines forthe month.AddedE2EMobileSharedXfinityRewardinfoxFiCompleteEducatedcustomer onself-serviceoptions..TVRGUUsedCareerHubAddedE2EMobileOvercameanobjection.Sharedyourfavoriteproduct.CompletedITG 2.0Made customeraware ofverificationsteps formobile.Recappedactionsand nextstepsPersonalizedtheconversation...Sent THXRecognitionOfferedSMSUsedempathyon a call.Had a 92%CCT frompreviousday.UsedDigitalConsentAddedE2EMobileAddedE2EMobileACW/HOLDat 60 orbelow MTD.SpeedtierUpgrade.Thankedcustomer forverifying thruthe IVR.Have 2activatede2e lines forthe month.AddedE2EMobileSharedXfinityRewardinfoxFiCompleteEducatedcustomer onself-serviceoptions..TVRGUUsedCareerHubAddedE2EMobile

Best Bingo Bonanza! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overcame an objection.
  2. Shared your favorite product.
  3. Completed ITG 2.0
  4. Made customer aware of verification steps for mobile.
  5. Recapped actions and next steps
  6. Personalized the conversation...
  7. Sent THX Recognition
  8. Offered SMS
  9. Used empathy on a call.
  10. Had a 92% CCT from previous day.
  11. Used Digital Consent
  12. Added E2E Mobile
  13. Added E2E Mobile
  14. ACW/HOLD at 60 or below MTD.
  15. Speed tier Upgrade.
  16. Thanked customer for verifying thru the IVR.
  17. Have 2 activated e2e lines for the month.
  18. Added E2E Mobile
  19. Shared Xfinity Reward info
  20. xFi Complete
  21. Educated customer on self-service options..
  22. TV RGU
  23. Used Career Hub
  24. Added E2E Mobile