(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Recapped actions and next steps
Added E2E Mobile
Added E2E Mobile
Overcame an objection.
Shared your favorite product.
Thanked customer for verifying thru the IVR.
Personalized the conversation...
Used Digital Consent
Offered SMS
Added E2E Mobile
ACW/HOLD at 60 or below MTD.
Have 2 activated e2e lines for the month.
Had a 92% CCT from previous day.
Sent THX Recognition
Educated customer on self-service options..
Used empathy on a call.
xFi Complete
TV RGU
Completed ITG 2.0
Shared Xfinity Reward info
Used Career Hub
Added E2E Mobile
Made customer aware of verification steps for mobile.
