(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Completed ITG 2.0
Have 2 activated e2e lines for the month.
Shared Xfinity Reward info
Added E2E Mobile
Had a 92% CCT from previous day.
Added E2E Mobile
TV RGU
ACW/HOLD at 60 or below MTD.
xFi Complete
Sent THX Recognition
Recapped actions and next steps
Used Career Hub
Added E2E Mobile
Overcame an objection.
Thanked customer for verifying thru the IVR.
Educated customer on self-service options..
Personalized the conversation...
Used Digital Consent
Added E2E Mobile
Offered SMS
Used empathy on a call.
Made customer aware of verification steps for mobile.