helpedanothermarketdrankcoffee orsomethingcaffinatedSpokewith a ptsfamilymemberMade100callshad torepeat whereyou arecalling fromduring a callSenta texttook abreakleft 20voicemailsThankedthepatientatesomethinggreen incolor todayScheduled5 SOCsUsed theteam leadmailboxcorrectlyFree!CalledPCPofficeHungup onCalledPCPofficeanswered3 callsfromreceptionGavesomeone acompliment(you have toprove it!)Scheduled2 SOCsUsedinterpreterservicesused acondimenton ameal/snackScheduled3 SOCsAssistedacoworkeranswereda call fromreceptionplacedsomeoneon DNCScheduled2 warmwelcomesmade75callsNumbernotworkingScheduled1 warmwelcomeMade50callsDeferred10referralshad torepeatyour nameon a callLeft 10voicemailsdrankwatertodayVoicemailfullremindedyourself itsalmost theweekend outloud more thanoncehelpedanothermarketdrankcoffee orsomethingcaffinatedSpokewith a ptsfamilymemberMade100callshad torepeat whereyou arecalling fromduring a callSenta texttook abreakleft 20voicemailsThankedthepatientatesomethinggreen incolor todayScheduled5 SOCsUsed theteam leadmailboxcorrectlyFree!CalledPCPofficeHungup onCalledPCPofficeanswered3 callsfromreceptionGavesomeone acompliment(you have toprove it!)Scheduled2 SOCsUsedinterpreterservicesused acondimenton ameal/snackScheduled3 SOCsAssistedacoworkeranswereda call fromreceptionplacedsomeoneon DNCScheduled2 warmwelcomesmade75callsNumbernotworkingScheduled1 warmwelcomeMade50callsDeferred10referralshad torepeatyour nameon a callLeft 10voicemailsdrankwatertodayVoicemailfullremindedyourself itsalmost theweekend outloud more thanonce

IHPC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. helped another market
  2. drank coffee or something caffinated
  3. Spoke with a pts family member
  4. Made 100 calls
  5. had to repeat where you are calling from during a call
  6. Sent a text
  7. took a break
  8. left 20 voicemails
  9. Thanked the patient
  10. ate something green in color today
  11. Scheduled 5 SOCs
  12. Used the team lead mailbox correctly
  13. Free!
  14. Called PCP office
  15. Hung up on
  16. Called PCP office
  17. answered 3 calls from reception
  18. Gave someone a compliment (you have to prove it!)
  19. Scheduled 2 SOCs
  20. Used interpreter services
  21. used a condiment on a meal/snack
  22. Scheduled 3 SOCs
  23. Assisted a coworker
  24. answered a call from reception
  25. placed someone on DNC
  26. Scheduled 2 warm welcomes
  27. made 75 calls
  28. Number not working
  29. Scheduled 1 warm welcome
  30. Made 50 calls
  31. Deferred 10 referrals
  32. had to repeat your name on a call
  33. Left 10 voicemails
  34. drank water today
  35. Voicemail full
  36. reminded yourself its almost the weekend out loud more than once