Answeredlive chat inunder 30secondsDealt withanescalationMoved atrackingemailEnteran ITticketDealt withdifficultcustomerHad torebootPlace aTexasRoadhousePOTook aLiveChatCollectedon oldestinvoiceCompleteda HCFloorplanEncounteredan AX errorAttendedDailyTeamMeetingCreatedanRMAAnsweredcalls fromSalesAttendedBi-WeeklyMeetingFixedanorderFinishedthe wordsearchSetup acustomerforpaperlessSolved asystemdown"BackinBoca"Visitedthe KBHit ARtouchcountChargeda creditcardTook anemail fromaccountingboxAnsweredlive chat inunder 30secondsDealt withanescalationMoved atrackingemailEnteran ITticketDealt withdifficultcustomerHad torebootPlace aTexasRoadhousePOTook aLiveChatCollectedon oldestinvoiceCompleteda HCFloorplanEncounteredan AX errorAttendedDailyTeamMeetingCreatedanRMAAnsweredcalls fromSalesAttendedBi-WeeklyMeetingFixedanorderFinishedthe wordsearchSetup acustomerforpaperlessSolved asystemdown"BackinBoca"Visitedthe KBHit ARtouchcountChargeda creditcardTook anemail fromaccountingbox

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered live chat in under 30 seconds
  2. Dealt with an escalation
  3. Moved a tracking email
  4. Enter an IT ticket
  5. Dealt with difficult customer
  6. Had to reboot
  7. Place a Texas Roadhouse PO
  8. Took a Live Chat
  9. Collected on oldest invoice
  10. Completed a HC Floorplan
  11. Encountered an AX error
  12. Attended Daily Team Meeting
  13. Created an RMA
  14. Answered calls from Sales
  15. Attended Bi-Weekly Meeting
  16. Fixed an order
  17. Finished the word search
  18. Setup a customer for paperless
  19. Solved a system down
  20. "Back in Boca"
  21. Visited the KB
  22. Hit AR touch count
  23. Charged a credit card
  24. Took an email from accounting box