schedulea shadowwith aSMEanswer awork relatedquestion inthe teamchatcalled theAPO toconf fax #updatedthe WS inthe leaveperiodteammatesends ameme inthe chatsent a s/owith achecklistor macrooffset forDBL/TBD/CAclear outsomethingon your TBMdashboardhave touseCGPTransfera case toan LSYou arethru 2dTAT by3pmsign up forCCD/Forumsomeonesays "LOL"in teamschatrec'd exhs/o backcorrectlyYou have0 emailsoutside ofTATsomeonecalls theentire teamin the teamchatEE hasmore than4 medicalprovidersEE has thesame lastname assomeone onthe teamGets a coldcall from thecontactcenterused anee's phone# as theirSS #usd a jobaid/workflow forguidanceGet a newpregnancyclaim EEpronouncesUnum as"Oonum"Clear allprioritiesby 10amschedulea shadowwith aSMEanswer awork relatedquestion inthe teamchatcalled theAPO toconf fax #updatedthe WS inthe leaveperiodteammatesends ameme inthe chatsent a s/owith achecklistor macrooffset forDBL/TBD/CAclear outsomethingon your TBMdashboardhave touseCGPTransfera case toan LSYou arethru 2dTAT by3pmsign up forCCD/Forumsomeonesays "LOL"in teamschatrec'd exhs/o backcorrectlyYou have0 emailsoutside ofTATsomeonecalls theentire teamin the teamchatEE hasmore than4 medicalprovidersEE has thesame lastname assomeone onthe teamGets a coldcall from thecontactcenterused anee's phone# as theirSS #usd a jobaid/workflow forguidanceGet a newpregnancyclaim EEpronouncesUnum as"Oonum"Clear allprioritiesby 10am

Bingo #3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. schedule a shadow with a SME
  2. answer a work related question in the team chat
  3. called the APO to conf fax #
  4. updated the WS in the leave period
  5. teammate sends a meme in the chat
  6. sent a s/o with a checklist or macro
  7. offset for DBL/TBD/CA
  8. clear out something on your TBM dashboard
  9. have to use CGP
  10. Transfer a case to an LS
  11. You are thru 2d TAT by 3pm
  12. sign up for CCD/Forum
  13. someone says "LOL" in teams chat
  14. rec'd exh s/o back correctly
  15. You have 0 emails outside of TAT
  16. someone calls the entire team in the team chat
  17. EE has more than 4 medical providers
  18. EE has the same last name as someone on the team
  19. Gets a cold call from the contact center
  20. used an ee's phone # as their SS #
  21. usd a job aid/work flow for guidance
  22. Get a new pregnancy claim
  23. EE pronounces Unum as "Oonum"
  24. Clear all priorities by 10am