if you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)helped ateammatein the chatLTSA@73% orhighercome upwith thenextgame :)place anewordercancelanorderAsat88% orabovebehappyreceiveda storecallsmiling whyspeakingwithcustomercalledMDOFreespaceUsedkb#13723sent aninspirationalquote to theteamSurveytake rate20%Ces69% orHigherHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedacknowledgethecustomersissueschat mfg forareplacementParticipatein teamLaBostriechatBuildRapportwithcustomeroutboundcallsbelow26%usedKb#14434recapwhat youdid on thecallif you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)helped ateammatein the chatLTSA@73% orhighercome upwith thenextgame :)place anewordercancelanorderAsat88% orabovebehappyreceiveda storecallsmiling whyspeakingwithcustomercalledMDOFreespaceUsedkb#13723sent aninspirationalquote to theteamSurveytake rate20%Ces69% orHigherHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedacknowledgethecustomersissueschat mfg forareplacementParticipatein teamLaBostriechatBuildRapportwithcustomeroutboundcallsbelow26%usedKb#14434recapwhat youdid on thecall

Pajama Pro Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
G
5
I
6
G
7
N
8
G
9
I
10
N
11
I
12
O
13
G
14
O
15
B
16
N
17
B
18
O
19
N
20
B
21
B
22
B
23
G
24
I
  1. O-if you say(I am a customer as well I would feel the same way you are feeling lets see what we can do today)
  2. I-helped a teammate in the chat
  3. O-LTSA @73% or higher
  4. G-come up with the next game :)
  5. I-place a new order
  6. G-cancel an order
  7. N-Asat 88% or above
  8. G-be happy
  9. I-received a store call
  10. N-smiling why speaking with customer
  11. I-called MDO
  12. O-Free space
  13. G-Used kb#13723
  14. O-sent an inspirational quote to the team
  15. B-Survey take rate 20%
  16. N-Ces 69% or Higher
  17. B-Here at home depot we strive to have the delivery run smooth I understand why you are frustrated lets get this resolved
  18. O-acknowledge the customers issues
  19. N-chat mfg for a replacement
  20. B-Participate in team LaBostrie chat
  21. B-Build Rapport with customer
  22. B-outbound calls below 26%
  23. G-used Kb#14434
  24. I-recap what you did on the call