Asat88% oraboverecapwhat youdid on thecallcancelanorderFreespaceBuildRapportwithcustomerParticipatein teamLaBostriechatchat mfg forareplacementhelped ateammatein the chatacknowledgethecustomersissuessent aninspirationalquote to theteamoutboundcallsbelow26%place aneworderSurveytake rate20%calledMDOUsedkb#13723if you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)receiveda storecallsmiling whyspeakingwithcustomerHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedcome upwith thenextgame :)Ces69% orHigherbehappyusedKb#14434LTSA@73% orhigherAsat88% oraboverecapwhat youdid on thecallcancelanorderFreespaceBuildRapportwithcustomerParticipatein teamLaBostriechatchat mfg forareplacementhelped ateammatein the chatacknowledgethecustomersissuessent aninspirationalquote to theteamoutboundcallsbelow26%place aneworderSurveytake rate20%calledMDOUsedkb#13723if you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)receiveda storecallsmiling whyspeakingwithcustomerHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedcome upwith thenextgame :)Ces69% orHigherbehappyusedKb#14434LTSA@73% orhigher

Pajama Pro Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
B
6
B
7
N
8
I
9
O
10
O
11
B
12
I
13
B
14
I
15
G
16
O
17
I
18
N
19
B
20
G
21
N
22
G
23
G
24
O
  1. N-Asat 88% or above
  2. I-recap what you did on the call
  3. G-cancel an order
  4. O-Free space
  5. B-Build Rapport with customer
  6. B-Participate in team LaBostrie chat
  7. N-chat mfg for a replacement
  8. I-helped a teammate in the chat
  9. O-acknowledge the customers issues
  10. O-sent an inspirational quote to the team
  11. B-outbound calls below 26%
  12. I-place a new order
  13. B-Survey take rate 20%
  14. I-called MDO
  15. G-Used kb#13723
  16. O-if you say(I am a customer as well I would feel the same way you are feeling lets see what we can do today)
  17. I-received a store call
  18. N-smiling why speaking with customer
  19. B-Here at home depot we strive to have the delivery run smooth I understand why you are frustrated lets get this resolved
  20. G-come up with the next game :)
  21. N-Ces 69% or Higher
  22. G-be happy
  23. G-used Kb#14434
  24. O-LTSA @73% or higher