Asat88% orabovereceiveda storecallParticipatein teamLaBostriechatBuildRapportwithcustomerplace anewordersent aninspirationalquote to theteamacknowledgethecustomersissueschat mfg forareplacementCes69% orHigherUsedkb#13723outboundcallsbelow26%behappycalledMDOcancelanorderusedKb#14434FreespaceHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedSurveytake rate20%if you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)LTSA@73% orhigherhelped ateammatein the chatrecapwhat youdid on thecallcome upwith thenextgame :)smiling whyspeakingwithcustomerAsat88% orabovereceiveda storecallParticipatein teamLaBostriechatBuildRapportwithcustomerplace anewordersent aninspirationalquote to theteamacknowledgethecustomersissueschat mfg forareplacementCes69% orHigherUsedkb#13723outboundcallsbelow26%behappycalledMDOcancelanorderusedKb#14434FreespaceHere at home depotwe strive to have thedelivery run smooth Iunderstand why youare frustrated lets getthis resolvedSurveytake rate20%if you say(I am acustomer as well Iwould feel thesame way you arefeeling lets seewhat we can dotoday)LTSA@73% orhigherhelped ateammatein the chatrecapwhat youdid on thecallcome upwith thenextgame :)smiling whyspeakingwithcustomer

Pajama Pro Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
B
4
B
5
I
6
O
7
O
8
N
9
N
10
G
11
B
12
G
13
I
14
G
15
G
16
O
17
B
18
B
19
O
20
O
21
I
22
I
23
G
24
N
  1. N-Asat 88% or above
  2. I-received a store call
  3. B-Participate in team LaBostrie chat
  4. B-Build Rapport with customer
  5. I-place a new order
  6. O-sent an inspirational quote to the team
  7. O-acknowledge the customers issues
  8. N-chat mfg for a replacement
  9. N-Ces 69% or Higher
  10. G-Used kb#13723
  11. B-outbound calls below 26%
  12. G-be happy
  13. I-called MDO
  14. G-cancel an order
  15. G-used Kb#14434
  16. O-Free space
  17. B-Here at home depot we strive to have the delivery run smooth I understand why you are frustrated lets get this resolved
  18. B-Survey take rate 20%
  19. O-if you say(I am a customer as well I would feel the same way you are feeling lets see what we can do today)
  20. O-LTSA @73% or higher
  21. I-helped a teammate in the chat
  22. I-recap what you did on the call
  23. G-come up with the next game :)
  24. N-smiling why speaking with customer