Authenticate aCaller -Consumer,Small Businessor EmployeeDeath Certificate,Notices andForeign DocumentAcceptanceRequirementsIRA TaxWithholdingJob AidDigitalElectronicDocumentEsignprocessHandle HomeLoans andSuccessor inInterest Calls -Case ManagerJointAccountMaintenanceSmallEstateGuidelinesDeceasedReversalCallsReverse aDeceasedCustomerNotificationReportedProtectiveMaintenanceReactivateInactive,Dormant orAbandonedAccountsActivate orUpdateEstateServicesOnlineAuthenticateInbound orOutboundOpenBeneficiaryTrust -EstateAccountRewardPointsRedemptionMortgageServices DocumentReviewHandleManagerEscalationCalls andCallbacksUse aSecretary ofStateWebsiteSummaryCaseManager -Call Handlingand CaseReviewCallFlowNewjerseySpecialInstructionOpen IRABeneficiaryTrust -EstateAccountOnlineBankingSmallBusinessTaxwithholdingIRA/CDAuthenticate aCaller -Consumer,Small Businessor EmployeeDeath Certificate,Notices andForeign DocumentAcceptanceRequirementsIRA TaxWithholdingJob AidDigitalElectronicDocumentEsignprocessHandle HomeLoans andSuccessor inInterest Calls -Case ManagerJointAccountMaintenanceSmallEstateGuidelinesDeceasedReversalCallsReverse aDeceasedCustomerNotificationReportedProtectiveMaintenanceReactivateInactive,Dormant orAbandonedAccountsActivate orUpdateEstateServicesOnlineAuthenticateInbound orOutboundOpenBeneficiaryTrust -EstateAccountRewardPointsRedemptionMortgageServices DocumentReviewHandleManagerEscalationCalls andCallbacksUse aSecretary ofStateWebsiteSummaryCaseManager -Call Handlingand CaseReviewCallFlowNewjerseySpecialInstructionOpen IRABeneficiaryTrust -EstateAccountOnlineBankingSmallBusinessTaxwithholdingIRA/CD

Procedure - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Authenticate a Caller - Consumer, Small Business or Employee
  2. Death Certificate, Notices and Foreign Document Acceptance Requirements
  3. IRA Tax Withholding Job Aid
  4. Digital Electronic Document Esign process
  5. Handle Home Loans and Successor in Interest Calls - Case Manager
  6. Joint Account Maintenance
  7. Small Estate Guidelines
  8. Deceased Reversal Calls
  9. Reverse a Deceased Customer Notification Reported
  10. Protective Maintenance
  11. Reactivate Inactive, Dormant or Abandoned Accounts
  12. Activate or Update Estate Services Online
  13. Authenticate Inbound or Outbound
  14. Open Beneficiary Trust - Estate Account
  15. Reward Points Redemption
  16. Mortgage Services
  17. Document Review
  18. Handle Manager Escalation Calls and Callbacks
  19. Use a Secretary of State Website Summary
  20. Case Manager - Call Handling and Case Review
  21. Call Flow
  22. New jersey Special Instruction
  23. Open IRA Beneficiary Trust - Estate Account
  24. Online Banking Small Business
  25. Tax withholding IRA/CD