Reverse aDeceasedCustomerNotificationReportedHandle HomeLoans andSuccessor inInterest Calls -Case ManagerOnlineBankingSmallBusinessDeceasedReversalCallsUse aSecretary ofStateWebsiteSummaryProtectiveMaintenanceAuthenticateInbound orOutboundNewjerseySpecialInstructionTaxwithholdingIRA/CDReactivateInactive,Dormant orAbandonedAccountsAuthenticate aCaller -Consumer,Small Businessor EmployeeIRA TaxWithholdingJob AidDigitalElectronicDocumentEsignprocessSmallEstateGuidelinesRewardPointsRedemptionDeath Certificate,Notices andForeign DocumentAcceptanceRequirementsCaseManager -Call Handlingand CaseReviewDocumentReviewOpenBeneficiaryTrust -EstateAccountOpen IRABeneficiaryTrust -EstateAccountActivate orUpdateEstateServicesOnlineHandleManagerEscalationCalls andCallbacksCallFlowJointAccountMaintenanceMortgageServices Reverse aDeceasedCustomerNotificationReportedHandle HomeLoans andSuccessor inInterest Calls -Case ManagerOnlineBankingSmallBusinessDeceasedReversalCallsUse aSecretary ofStateWebsiteSummaryProtectiveMaintenanceAuthenticateInbound orOutboundNewjerseySpecialInstructionTaxwithholdingIRA/CDReactivateInactive,Dormant orAbandonedAccountsAuthenticate aCaller -Consumer,Small Businessor EmployeeIRA TaxWithholdingJob AidDigitalElectronicDocumentEsignprocessSmallEstateGuidelinesRewardPointsRedemptionDeath Certificate,Notices andForeign DocumentAcceptanceRequirementsCaseManager -Call Handlingand CaseReviewDocumentReviewOpenBeneficiaryTrust -EstateAccountOpen IRABeneficiaryTrust -EstateAccountActivate orUpdateEstateServicesOnlineHandleManagerEscalationCalls andCallbacksCallFlowJointAccountMaintenanceMortgageServices 

Procedure - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reverse a Deceased Customer Notification Reported
  2. Handle Home Loans and Successor in Interest Calls - Case Manager
  3. Online Banking Small Business
  4. Deceased Reversal Calls
  5. Use a Secretary of State Website Summary
  6. Protective Maintenance
  7. Authenticate Inbound or Outbound
  8. New jersey Special Instruction
  10. Tax withholding IRA/CD
  11. Reactivate Inactive, Dormant or Abandoned Accounts
  12. Authenticate a Caller - Consumer, Small Business or Employee
  13. IRA Tax Withholding Job Aid
  14. Digital Electronic Document Esign process
  15. Small Estate Guidelines
  16. Reward Points Redemption
  17. Death Certificate, Notices and Foreign Document Acceptance Requirements
  18. Case Manager - Call Handling and Case Review
  19. Document Review
  20. Open Beneficiary Trust - Estate Account
  21. Open IRA Beneficiary Trust - Estate Account
  23. Activate or Update Estate Services Online
  24. Handle Manager Escalation Calls and Callbacks
  25. Call Flow
  26. Joint Account Maintenance
  28. Mortgage Services