You tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedYou watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)You ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYoueducated aclient aboutfraudpreventionYou initiated 2credit cardconversations(list names)You tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryInput aloan intoApproYou logged5 activitiesinto 360ViewOpened aCD withbrand newmoney toFIBYou filled out aclient profileform andattached in 360(list the client)You initiatednonbusinessconversationwith yourclientUpdated anyinformationfor 3 clients(list thenames)You assisted aclient with anonline bankingproblem/needand got theissue resolvedYou input areferral (listto whichdepartment)Review our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYou heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)Youanswered 5phone calls(list eachperson)Younotarizeddocumentsfor acustomerYou tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryYou submit1 creditcardapplicationYou heard theFSR taking theclient introducethemself anduse the client'snameYou greeteda clientwaiting in thelobby lineYou tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedYou watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)You ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYoueducated aclient aboutfraudpreventionYou initiated 2credit cardconversations(list names)You tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryInput aloan intoApproYou logged5 activitiesinto 360ViewOpened aCD withbrand newmoney toFIBYou filled out aclient profileform andattached in 360(list the client)You initiatednonbusinessconversationwith yourclientUpdated anyinformationfor 3 clients(list thenames)You assisted aclient with anonline bankingproblem/needand got theissue resolvedYou input areferral (listto whichdepartment)Review our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYou heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)Youanswered 5phone calls(list eachperson)Younotarizeddocumentsfor acustomerYou tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryYou submit1 creditcardapplicationYou heard theFSR taking theclient introducethemself anduse the client'snameYou greeteda clientwaiting in thelobby line

FSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You tell Sarah the correct way to quote our yield rates per the most recent Retail Newsletter
  2. Go over with another FSR as to what you disclose to a brand new client opening an account. Ask them for any suggestions.
  3. You have the read the most recent Retail Newsletter and have to tell 1 FSR one takeaway you learned
  4. You watched a new LinkedIn learning training from start to finish (list the name of the training)
  5. You ordered 2 new debit cards with the client opting in for Courtesy Overdraft
  6. You educated a client about fraud prevention
  7. You initiated 2 credit card conversations (list names)
  8. You tell another FSR about 2 checking acct products we offer and all of the benefits by memory
  9. Input a loan into Appro
  10. You logged 5 activities into 360 View
  11. Opened a CD with brand new money to FIB
  12. You filled out a client profile form and attached in 360 (list the client)
  13. You initiated nonbusiness conversation with your client
  14. Updated any information for 3 clients (list the names)
  15. You assisted a client with an online banking problem/need and got the issue resolved
  16. You input a referral (list to which department)
  17. Review our Values and tell 1 FSR about one value that you are good at and 1 value that you would like to focus on
  18. You heard an FSR ask "Is there anything else that I can do for you" (or something similar)
  19. You answered 5 phone calls (list each person)
  20. You notarized documents for a customer
  21. You tell the other FSR about the other 2 checking acct products we offer and all of benefits by memory
  22. You submit 1 credit card application
  23. You heard the FSR taking the client introduce themself and use the client's name
  24. You greeted a client waiting in the lobby line