Updated anyinformationfor 3 clients(list thenames)You ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYou heard theFSR taking theclient introducethemself anduse the client'snameYounotarizeddocumentsfor acustomerGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryYou filled out aclient profileform andattached in 360(list the client)You submit1 creditcardapplicationYouanswered 5phone calls(list eachperson)You watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)Opened aCD withbrand newmoney toFIBInput aloan intoApproYou heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)Youeducated aclient aboutfraudpreventionYou initiatednonbusinessconversationwith yourclientYou initiated 2credit cardconversations(list names)You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedReview our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYou tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryYou assisted aclient with anonline bankingproblem/needand got theissue resolvedYou logged5 activitiesinto 360ViewYou tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterYou greeteda clientwaiting in thelobby lineYou input areferral (listto whichdepartment)Updated anyinformationfor 3 clients(list thenames)You ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYou heard theFSR taking theclient introducethemself anduse the client'snameYounotarizeddocumentsfor acustomerGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryYou filled out aclient profileform andattached in 360(list the client)You submit1 creditcardapplicationYouanswered 5phone calls(list eachperson)You watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)Opened aCD withbrand newmoney toFIBInput aloan intoApproYou heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)Youeducated aclient aboutfraudpreventionYou initiatednonbusinessconversationwith yourclientYou initiated 2credit cardconversations(list names)You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedReview our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYou tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryYou assisted aclient with anonline bankingproblem/needand got theissue resolvedYou logged5 activitiesinto 360ViewYou tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterYou greeteda clientwaiting in thelobby lineYou input areferral (listto whichdepartment)

FSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated any information for 3 clients (list the names)
  2. You ordered 2 new debit cards with the client opting in for Courtesy Overdraft
  3. You heard the FSR taking the client introduce themself and use the client's name
  4. You notarized documents for a customer
  5. Go over with another FSR as to what you disclose to a brand new client opening an account. Ask them for any suggestions.
  6. You tell the other FSR about the other 2 checking acct products we offer and all of benefits by memory
  7. You filled out a client profile form and attached in 360 (list the client)
  8. You submit 1 credit card application
  9. You answered 5 phone calls (list each person)
  10. You watched a new LinkedIn learning training from start to finish (list the name of the training)
  11. Opened a CD with brand new money to FIB
  12. Input a loan into Appro
  13. You heard an FSR ask "Is there anything else that I can do for you" (or something similar)
  14. You educated a client about fraud prevention
  15. You initiated nonbusiness conversation with your client
  16. You initiated 2 credit card conversations (list names)
  17. You have the read the most recent Retail Newsletter and have to tell 1 FSR one takeaway you learned
  18. Review our Values and tell 1 FSR about one value that you are good at and 1 value that you would like to focus on
  19. You tell another FSR about 2 checking acct products we offer and all of the benefits by memory
  20. You assisted a client with an online banking problem/need and got the issue resolved
  21. You logged 5 activities into 360 View
  22. You tell Sarah the correct way to quote our yield rates per the most recent Retail Newsletter
  23. You greeted a client waiting in the lobby line
  24. You input a referral (list to which department)