You heard theFSR taking theclient introducethemself anduse the client'snameInput aloan intoApproYou submit1 creditcardapplicationYou tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterUpdated anyinformationfor 3 clients(list thenames)You heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)You tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryYou initiated 2credit cardconversations(list names)You watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)You input areferral (listto whichdepartment)You initiatednonbusinessconversationwith yourclientYounotarizeddocumentsfor acustomerReview our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYouanswered 5phone calls(list eachperson)You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedYou greeteda clientwaiting in thelobby lineYoueducated aclient aboutfraudpreventionOpened aCD withbrand newmoney toFIBYou tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You filled out aclient profileform andattached in 360(list the client)You logged5 activitiesinto 360ViewYou ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYou assisted aclient with anonline bankingproblem/needand got theissue resolvedYou heard theFSR taking theclient introducethemself anduse the client'snameInput aloan intoApproYou submit1 creditcardapplicationYou tell Sarah thecorrect way toquote our yieldrates per the mostrecent RetailNewsletterUpdated anyinformationfor 3 clients(list thenames)You heard an FSRask "Is thereanything else that Ican do for you" (orsomething similar)You tell anotherFSR about 2checking acctproducts we offerand all of thebenefits bymemoryYou initiated 2credit cardconversations(list names)You watched anew LinkedInlearning trainingfrom start to finish(list the name ofthe training)You input areferral (listto whichdepartment)You initiatednonbusinessconversationwith yourclientYounotarizeddocumentsfor acustomerReview our Valuesand tell 1 FSR aboutone value that youare good at and 1value that you wouldlike to focus onYouanswered 5phone calls(list eachperson)You have the readthe most recentRetail Newsletterand have to tell 1FSR one takeawayyou learnedYou greeteda clientwaiting in thelobby lineYoueducated aclient aboutfraudpreventionOpened aCD withbrand newmoney toFIBYou tell the otherFSR about theother 2 checkingacct products weoffer and all ofbenefits bymemoryGo over with anotherFSR as to what youdisclose to a brandnew client openingan account. Ask themfor any suggestions.You filled out aclient profileform andattached in 360(list the client)You logged5 activitiesinto 360ViewYou ordered 2new debit cardswith the clientopting in forCourtesyOverdraftYou assisted aclient with anonline bankingproblem/needand got theissue resolved

FSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You heard the FSR taking the client introduce themself and use the client's name
  2. Input a loan into Appro
  3. You submit 1 credit card application
  4. You tell Sarah the correct way to quote our yield rates per the most recent Retail Newsletter
  5. Updated any information for 3 clients (list the names)
  6. You heard an FSR ask "Is there anything else that I can do for you" (or something similar)
  7. You tell another FSR about 2 checking acct products we offer and all of the benefits by memory
  8. You initiated 2 credit card conversations (list names)
  9. You watched a new LinkedIn learning training from start to finish (list the name of the training)
  10. You input a referral (list to which department)
  11. You initiated nonbusiness conversation with your client
  12. You notarized documents for a customer
  13. Review our Values and tell 1 FSR about one value that you are good at and 1 value that you would like to focus on
  14. You answered 5 phone calls (list each person)
  15. You have the read the most recent Retail Newsletter and have to tell 1 FSR one takeaway you learned
  16. You greeted a client waiting in the lobby line
  17. You educated a client about fraud prevention
  18. Opened a CD with brand new money to FIB
  19. You tell the other FSR about the other 2 checking acct products we offer and all of benefits by memory
  20. Go over with another FSR as to what you disclose to a brand new client opening an account. Ask them for any suggestions.
  21. You filled out a client profile form and attached in 360 (list the client)
  22. You logged 5 activities into 360 View
  23. You ordered 2 new debit cards with the client opting in for Courtesy Overdraft
  24. You assisted a client with an online banking problem/need and got the issue resolved