(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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replace headset
come in by 7:30AM 5 days straight
Having a bad connection
change paper tray printer
take out trash
answer phone to nothing
say "hi" to Mary
customer hung up on you
10+ customer emails in 1 day
Return 10 Voicemails
get mentioned in good online review
Irate!
Kudos!
talk to customer 3+ times in 1 day
build an interdepartmental friend
explain same thing to customer 3+ times
handle something you would normally give to a manager