ReturningemailDe-escalatingan iratecallergetting a call2 minutesbefore endof shiftreturningavoicemailHellowhyandwhereGhostCallKudosSet thetoneInternetwentoutWhat isyoufavoritepet's nameFollowupGoodJobprobeFirstMondayGettingstuck on along call.Chat100%quality!!Call BackI cantHear YouCan youexpeditethatRemind astudent tocall usback.ThankyouTeamnotworkingReturningemailDe-escalatingan iratecallergetting a call2 minutesbefore endof shiftreturningavoicemailHellowhyandwhereGhostCallKudosSet thetoneInternetwentoutWhat isyoufavoritepet's nameFollowupGoodJobprobeFirstMondayGettingstuck on along call.Chat100%quality!!Call BackI cantHear YouCan youexpeditethatRemind astudent tocall usback.ThankyouTeamnotworking

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returning email
  2. De-escalating an irate caller
  3. getting a call 2 minutes before end of shift
  4. returning a voicemail
  6. Hello
  7. why and where
  8. Ghost Call
  9. Kudos
  10. Set the tone
  11. Internet went out
  12. What is you favorite pet's name
  13. Follow up
  14. Good Job
  15. probe
  16. First Monday
  17. Getting stuck on a long call.
  18. Chat
  19. 100% quality!!
  20. Call Back I cant Hear You
  21. Can you expedite that
  22. Remind a student to call us back.
  23. Thank you
  24. Team not working