Set thetoneWhat isyoufavoritepet's nameChatDe-escalatingan iratecallerGettingstuck on along call.Can youexpeditethatwhyandwhereReturningemailInternetwentoutKudosTeamnotworkingRemind astudent tocall usback.GoodJobFirstMondayGhostCallThankyouprobegetting a call2 minutesbefore endof shift100%quality!!FollowupCall BackI cantHear YoureturningavoicemailHelloSet thetoneWhat isyoufavoritepet's nameChatDe-escalatingan iratecallerGettingstuck on along call.Can youexpeditethatwhyandwhereReturningemailInternetwentoutKudosTeamnotworkingRemind astudent tocall usback.GoodJobFirstMondayGhostCallThankyouprobegetting a call2 minutesbefore endof shift100%quality!!FollowupCall BackI cantHear YoureturningavoicemailHello

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set the tone
  2. What is you favorite pet's name
  3. Chat
  4. De-escalating an irate caller
  5. Getting stuck on a long call.
  6. Can you expedite that
  7. why and where
  8. Returning email
  9. Internet went out
  10. Kudos
  11. Team not working
  13. Remind a student to call us back.
  14. Good Job
  15. First Monday
  16. Ghost Call
  17. Thank you
  18. probe
  19. getting a call 2 minutes before end of shift
  20. 100% quality!!
  21. Follow up
  22. Call Back I cant Hear You
  23. returning a voicemail
  24. Hello