HelloKudosCall BackI cantHear YouGhostCallReturningemailreturningavoicemailTeamnotworkingSet thetoneWhat isyoufavoritepet's nameInternetwentoutDe-escalatingan iratecallerprobeChat100%quality!!getting a call2 minutesbefore endof shiftGettingstuck on along call.ThankyouCan youexpeditethatRemind astudent tocall usback.GoodJobFollowupwhyandwhereFirstMondayHelloKudosCall BackI cantHear YouGhostCallReturningemailreturningavoicemailTeamnotworkingSet thetoneWhat isyoufavoritepet's nameInternetwentoutDe-escalatingan iratecallerprobeChat100%quality!!getting a call2 minutesbefore endof shiftGettingstuck on along call.ThankyouCan youexpeditethatRemind astudent tocall usback.GoodJobFollowupwhyandwhereFirstMonday

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hello
  2. Kudos
  3. Call Back I cant Hear You
  4. Ghost Call
  5. Returning email
  6. returning a voicemail
  7. Team not working
  8. Set the tone
  9. What is you favorite pet's name
  10. Internet went out
  11. De-escalating an irate caller
  12. probe
  13. Chat
  14. 100% quality!!
  15. getting a call 2 minutes before end of shift
  16. Getting stuck on a long call.
  17. Thank you
  19. Can you expedite that
  20. Remind a student to call us back.
  21. Good Job
  22. Follow up
  23. why and where
  24. First Monday