ThankyoureturningavoicemailKudosInternetwentoutWhat isyoufavoritepet's nameReturningemailGhostCallGettingstuck on along call.ChatwhyandwhereCall BackI cantHear You100%quality!!getting a call2 minutesbefore endof shiftHelloGoodJobSet thetoneFollowupFirstMondayprobeDe-escalatingan iratecallerRemind astudent tocall usback.TeamnotworkingCan youexpeditethatThankyoureturningavoicemailKudosInternetwentoutWhat isyoufavoritepet's nameReturningemailGhostCallGettingstuck on along call.ChatwhyandwhereCall BackI cantHear You100%quality!!getting a call2 minutesbefore endof shiftHelloGoodJobSet thetoneFollowupFirstMondayprobeDe-escalatingan iratecallerRemind astudent tocall usback.TeamnotworkingCan youexpeditethat

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you
  2. returning a voicemail
  3. Kudos
  4. Internet went out
  5. What is you favorite pet's name
  6. Returning email
  7. Ghost Call
  8. Getting stuck on a long call.
  9. Chat
  10. why and where
  11. Call Back I cant Hear You
  12. 100% quality!!
  13. getting a call 2 minutes before end of shift
  14. Hello
  15. Good Job
  16. Set the tone
  18. Follow up
  19. First Monday
  20. probe
  21. De-escalating an irate caller
  22. Remind a student to call us back.
  23. Team not working
  24. Can you expedite that