HelloCan youexpeditethatwhyandwhereGoodJobgetting a call2 minutesbefore endof shiftDe-escalatingan iratecallerGettingstuck on along call.ReturningemailreturningavoicemailCall BackI cantHear YouInternetwentoutChatFirstMonday100%quality!!FollowupKudosThankyouWhat isyoufavoritepet's nameGhostCallSet thetoneRemind astudent tocall usback.TeamnotworkingprobeHelloCan youexpeditethatwhyandwhereGoodJobgetting a call2 minutesbefore endof shiftDe-escalatingan iratecallerGettingstuck on along call.ReturningemailreturningavoicemailCall BackI cantHear YouInternetwentoutChatFirstMonday100%quality!!FollowupKudosThankyouWhat isyoufavoritepet's nameGhostCallSet thetoneRemind astudent tocall usback.Teamnotworkingprobe

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hello
  2. Can you expedite that
  3. why and where
  4. Good Job
  5. getting a call 2 minutes before end of shift
  6. De-escalating an irate caller
  7. Getting stuck on a long call.
  8. Returning email
  9. returning a voicemail
  10. Call Back I cant Hear You
  11. Internet went out
  12. Chat
  13. First Monday
  14. 100% quality!!
  15. Follow up
  16. Kudos
  17. Thank you
  18. What is you favorite pet's name
  19. Ghost Call
  20. Set the tone
  21. Remind a student to call us back.
  22. Team not working
  24. probe