HelpanotherAFC withworkloadAnswer aquestionin AFCchatDays toactivate< 1ZeroapprovedpendingquotesDays toactivate< 3Zerooverduetasks100%BirthdayWOWsexecutedCollaborateon/executea WOW90%PFCTop 5Send a FUNversion ofcaptainemailCreatea case90% oftasks withcategoryOpen orresolve aCS alertReceive ashoutoutfrom acustomerTouchCalls100%100%PFCTop 5CompletelySatisfiedcustomerTouchCalls90%Receivea browniepointWebUsage85%Webusage100%ZerooverduepreferencesReceivea browniepointDFAcomments< 3 daysoldHelpanotherAFC withworkloadAnswer aquestionin AFCchatDays toactivate< 1ZeroapprovedpendingquotesDays toactivate< 3Zerooverduetasks100%BirthdayWOWsexecutedCollaborateon/executea WOW90%PFCTop 5Send a FUNversion ofcaptainemailCreatea case90% oftasks withcategoryOpen orresolve aCS alertReceive ashoutoutfrom acustomerTouchCalls100%100%PFCTop 5CompletelySatisfiedcustomerTouchCalls90%Receivea browniepointWebUsage85%Webusage100%ZerooverduepreferencesReceivea browniepointDFAcomments< 3 daysold

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help another AFC with workload
  2. Answer a question in AFC chat
  3. Days to activate < 1
  4. Zero approved pending quotes
  5. Days to activate < 3
  6. Zero overdue tasks
  7. 100% Birthday WOWs executed
  8. Collaborate on/execute a WOW
  9. 90% PFC Top 5
  10. Send a FUN version of captain email
  11. Create a case
  12. 90% of tasks with category
  13. Open or resolve a CS alert
  14. Receive a shoutout from a customer
  15. Touch Calls 100%
  16. 100% PFC Top 5
  17. Completely Satisfied customer
  18. Touch Calls 90%
  19. Receive a brownie point
  20. Web Usage 85%
  21. Web usage 100%
  22. Zero overdue preferences
  23. Receive a brownie point
  24. DFA comments < 3 days old