HelpanotherAFC withworkloadAnswer aquestionin AFCchatZeroapprovedpendingquotesOpen orresolve aCS alertDays toactivate< 1TouchCalls100%Collaborateon/executea WOWDays toactivate< 390%PFCTop 5Receive ashoutoutfrom acustomerWebusage100%Send a FUNversion ofcaptainemail100%PFCTop 5ZerooverduetasksReceivea browniepointCompletelySatisfiedcustomerZerooverduepreferencesCreatea case90% oftasks withcategory100%BirthdayWOWsexecutedWebUsage85%TouchCalls90%Receivea browniepointDFAcomments< 3 daysoldHelpanotherAFC withworkloadAnswer aquestionin AFCchatZeroapprovedpendingquotesOpen orresolve aCS alertDays toactivate< 1TouchCalls100%Collaborateon/executea WOWDays toactivate< 390%PFCTop 5Receive ashoutoutfrom acustomerWebusage100%Send a FUNversion ofcaptainemail100%PFCTop 5ZerooverduetasksReceivea browniepointCompletelySatisfiedcustomerZerooverduepreferencesCreatea case90% oftasks withcategory100%BirthdayWOWsexecutedWebUsage85%TouchCalls90%Receivea browniepointDFAcomments< 3 daysold

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help another AFC with workload
  2. Answer a question in AFC chat
  3. Zero approved pending quotes
  4. Open or resolve a CS alert
  5. Days to activate < 1
  6. Touch Calls 100%
  7. Collaborate on/execute a WOW
  8. Days to activate < 3
  9. 90% PFC Top 5
  10. Receive a shoutout from a customer
  11. Web usage 100%
  12. Send a FUN version of captain email
  13. 100% PFC Top 5
  14. Zero overdue tasks
  15. Receive a brownie point
  16. Completely Satisfied customer
  17. Zero overdue preferences
  18. Create a case
  19. 90% of tasks with category
  20. 100% Birthday WOWs executed
  21. Web Usage 85%
  22. Touch Calls 90%
  23. Receive a brownie point
  24. DFA comments < 3 days old