Days toactivate< 390%PFCTop 5TouchCalls100%Open orresolve aCS alertZerooverduepreferencesCollaborateon/executea WOWHelpanotherAFC withworkloadDays toactivate< 1Receivea browniepoint90% oftasks withcategoryReceive ashoutoutfrom acustomerCompletelySatisfiedcustomerAnswer aquestionin AFCchatTouchCalls90%DFAcomments< 3 daysold100%BirthdayWOWsexecutedSend a FUNversion ofcaptainemailZerooverduetasksCreatea case100%PFCTop 5ZeroapprovedpendingquotesReceivea browniepointWebusage100%WebUsage85%Days toactivate< 390%PFCTop 5TouchCalls100%Open orresolve aCS alertZerooverduepreferencesCollaborateon/executea WOWHelpanotherAFC withworkloadDays toactivate< 1Receivea browniepoint90% oftasks withcategoryReceive ashoutoutfrom acustomerCompletelySatisfiedcustomerAnswer aquestionin AFCchatTouchCalls90%DFAcomments< 3 daysold100%BirthdayWOWsexecutedSend a FUNversion ofcaptainemailZerooverduetasksCreatea case100%PFCTop 5ZeroapprovedpendingquotesReceivea browniepointWebusage100%WebUsage85%

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Days to activate < 3
  2. 90% PFC Top 5
  3. Touch Calls 100%
  4. Open or resolve a CS alert
  5. Zero overdue preferences
  6. Collaborate on/execute a WOW
  7. Help another AFC with workload
  8. Days to activate < 1
  9. Receive a brownie point
  10. 90% of tasks with category
  11. Receive a shoutout from a customer
  12. Completely Satisfied customer
  13. Answer a question in AFC chat
  14. Touch Calls 90%
  15. DFA comments < 3 days old
  16. 100% Birthday WOWs executed
  17. Send a FUN version of captain email
  18. Zero overdue tasks
  19. Create a case
  20. 100% PFC Top 5
  21. Zero approved pending quotes
  22. Receive a brownie point
  23. Web usage 100%
  24. Web Usage 85%