90%PFCTop 5DFAcomments< 3 daysold90% oftasks withcategory100%BirthdayWOWsexecutedReceivea browniepointZerooverduepreferencesDays toactivate< 3HelpanotherAFC withworkloadSend a FUNversion ofcaptainemailReceive ashoutoutfrom acustomerCompletelySatisfiedcustomerTouchCalls100%ZeroapprovedpendingquotesZerooverduetasksAnswer aquestionin AFCchatWebusage100%TouchCalls90%WebUsage85%Open orresolve aCS alertDays toactivate< 1Createa case100%PFCTop 5Receivea browniepointCollaborateon/executea WOW90%PFCTop 5DFAcomments< 3 daysold90% oftasks withcategory100%BirthdayWOWsexecutedReceivea browniepointZerooverduepreferencesDays toactivate< 3HelpanotherAFC withworkloadSend a FUNversion ofcaptainemailReceive ashoutoutfrom acustomerCompletelySatisfiedcustomerTouchCalls100%ZeroapprovedpendingquotesZerooverduetasksAnswer aquestionin AFCchatWebusage100%TouchCalls90%WebUsage85%Open orresolve aCS alertDays toactivate< 1Createa case100%PFCTop 5Receivea browniepointCollaborateon/executea WOW

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90% PFC Top 5
  2. DFA comments < 3 days old
  3. 90% of tasks with category
  4. 100% Birthday WOWs executed
  5. Receive a brownie point
  6. Zero overdue preferences
  7. Days to activate < 3
  8. Help another AFC with workload
  9. Send a FUN version of captain email
  10. Receive a shoutout from a customer
  11. Completely Satisfied customer
  12. Touch Calls 100%
  13. Zero approved pending quotes
  14. Zero overdue tasks
  15. Answer a question in AFC chat
  16. Web usage 100%
  17. Touch Calls 90%
  18. Web Usage 85%
  19. Open or resolve a CS alert
  20. Days to activate < 1
  21. Create a case
  22. 100% PFC Top 5
  23. Receive a brownie point
  24. Collaborate on/execute a WOW