90% oftasks withcategoryReceive ashoutoutfrom acustomerWebUsage85%Webusage100%HelpanotherAFC withworkload100%PFCTop 5Days toactivate< 1Receivea browniepointReceivea browniepointDFAcomments< 3 daysoldZeroapprovedpendingquotesCollaborateon/executea WOWTouchCalls100%Days toactivate< 3ZerooverduepreferencesOpen orresolve aCS alertCompletelySatisfiedcustomerZerooverduetasksSend a FUNversion ofcaptainemailCreatea case90%PFCTop 5TouchCalls90%100%BirthdayWOWsexecutedAnswer aquestionin AFCchat90% oftasks withcategoryReceive ashoutoutfrom acustomerWebUsage85%Webusage100%HelpanotherAFC withworkload100%PFCTop 5Days toactivate< 1Receivea browniepointReceivea browniepointDFAcomments< 3 daysoldZeroapprovedpendingquotesCollaborateon/executea WOWTouchCalls100%Days toactivate< 3ZerooverduepreferencesOpen orresolve aCS alertCompletelySatisfiedcustomerZerooverduetasksSend a FUNversion ofcaptainemailCreatea case90%PFCTop 5TouchCalls90%100%BirthdayWOWsexecutedAnswer aquestionin AFCchat

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90% of tasks with category
  2. Receive a shoutout from a customer
  3. Web Usage 85%
  4. Web usage 100%
  5. Help another AFC with workload
  6. 100% PFC Top 5
  7. Days to activate < 1
  8. Receive a brownie point
  9. Receive a brownie point
  10. DFA comments < 3 days old
  11. Zero approved pending quotes
  12. Collaborate on/execute a WOW
  13. Touch Calls 100%
  14. Days to activate < 3
  15. Zero overdue preferences
  16. Open or resolve a CS alert
  17. Completely Satisfied customer
  18. Zero overdue tasks
  19. Send a FUN version of captain email
  20. Create a case
  21. 90% PFC Top 5
  22. Touch Calls 90%
  23. 100% Birthday WOWs executed
  24. Answer a question in AFC chat