90% oftasks withcategoryCompletelySatisfiedcustomerReceive ashoutoutfrom acustomerAnswer aquestionin AFCchat100%BirthdayWOWsexecutedZerooverduetasksCreatea caseDays toactivate< 1Days toactivate< 3Webusage100%90%PFCTop 5ZerooverduepreferencesTouchCalls90%Receivea browniepointDFAcomments< 3 daysoldCollaborateon/executea WOWTouchCalls100%HelpanotherAFC withworkloadOpen orresolve aCS alertZeroapprovedpendingquotesWebUsage85%100%PFCTop 5Receivea browniepointSend a FUNversion ofcaptainemail90% oftasks withcategoryCompletelySatisfiedcustomerReceive ashoutoutfrom acustomerAnswer aquestionin AFCchat100%BirthdayWOWsexecutedZerooverduetasksCreatea caseDays toactivate< 1Days toactivate< 3Webusage100%90%PFCTop 5ZerooverduepreferencesTouchCalls90%Receivea browniepointDFAcomments< 3 daysoldCollaborateon/executea WOWTouchCalls100%HelpanotherAFC withworkloadOpen orresolve aCS alertZeroapprovedpendingquotesWebUsage85%100%PFCTop 5Receivea browniepointSend a FUNversion ofcaptainemail

Cleveland C.A.R.E.S - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90% of tasks with category
  2. Completely Satisfied customer
  3. Receive a shoutout from a customer
  4. Answer a question in AFC chat
  5. 100% Birthday WOWs executed
  6. Zero overdue tasks
  7. Create a case
  8. Days to activate < 1
  9. Days to activate < 3
  10. Web usage 100%
  11. 90% PFC Top 5
  12. Zero overdue preferences
  13. Touch Calls 90%
  14. Receive a brownie point
  15. DFA comments < 3 days old
  16. Collaborate on/execute a WOW
  17. Touch Calls 100%
  18. Help another AFC with workload
  19. Open or resolve a CS alert
  20. Zero approved pending quotes
  21. Web Usage 85%
  22. 100% PFC Top 5
  23. Receive a brownie point
  24. Send a FUN version of captain email