School youattended in6th gradeWhat isyoufavoritepet's nameGhostCallKudosFirstMondayChatGoodJobHelloWorksubmittedon E.S.T.Instructorhas up to8 dayswhyandwhereThankyouSet thetone100%quality!!Internetwentoutgetting a call2 minutesbefore endof shiftTeamnotworkingGettingstuck on along call.Call BackI cantHear YouReturningemailPleasesend yourtranscriptsFollowupI havetorebootDe-escalatingan iratecallerHave agreatdayCan youexpeditethatreturningavoicemailprobeRemind astudent tocall usback.School youattended in6th gradeWhat isyoufavoritepet's nameGhostCallKudosFirstMondayChatGoodJobHelloWorksubmittedon E.S.T.Instructorhas up to8 dayswhyandwhereThankyouSet thetone100%quality!!Internetwentoutgetting a call2 minutesbefore endof shiftTeamnotworkingGettingstuck on along call.Call BackI cantHear YouReturningemailPleasesend yourtranscriptsFollowupI havetorebootDe-escalatingan iratecallerHave agreatdayCan youexpeditethatreturningavoicemailprobeRemind astudent tocall usback.

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. School you attended in 6th grade
  2. What is you favorite pet's name
  3. Ghost Call
  4. Kudos
  5. First Monday
  6. Chat
  7. Good Job
  8. Hello
  9. Work submitted on E.S.T.
  10. Instructor has up to 8 days
  11. why and where
  12. Thank you
  13. Set the tone
  14. 100% quality!!
  15. Internet went out
  16. getting a call 2 minutes before end of shift
  17. Team not working
  18. Getting stuck on a long call.
  19. Call Back I cant Hear You
  20. Returning email
  21. Please send your transcripts
  22. Follow up
  23. I have to reboot
  24. De-escalating an irate caller
  25. Have a great day
  26. Can you expedite that
  27. returning a voicemail
  28. probe
  29. Remind a student to call us back.