De-escalatingan iratecallerSchool youattended in6th gradeRemind astudent tocall usback.Instructorhas up to8 dayswhyandwhereWorksubmittedon E.S.T.InternetwentoutGhostCallCall BackI cantHear YouReturningemailGettingstuck on along call.Set thetonePleasesend yourtranscriptsFirstMondayThankyouKudosCan youexpeditethatgetting a call2 minutesbefore endof shiftChatFollowupWhat isyoufavoritepet's name100%quality!!TeamnotworkingI havetorebootprobereturningavoicemailHelloHave agreatdayGoodJobDe-escalatingan iratecallerSchool youattended in6th gradeRemind astudent tocall usback.Instructorhas up to8 dayswhyandwhereWorksubmittedon E.S.T.InternetwentoutGhostCallCall BackI cantHear YouReturningemailGettingstuck on along call.Set thetonePleasesend yourtranscriptsFirstMondayThankyouKudosCan youexpeditethatgetting a call2 minutesbefore endof shiftChatFollowupWhat isyoufavoritepet's name100%quality!!TeamnotworkingI havetorebootprobereturningavoicemailHelloHave agreatdayGoodJob

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalating an irate caller
  2. School you attended in 6th grade
  3. Remind a student to call us back.
  4. Instructor has up to 8 days
  5. why and where
  6. Work submitted on E.S.T.
  7. Internet went out
  8. Ghost Call
  9. Call Back I cant Hear You
  10. Returning email
  11. Getting stuck on a long call.
  12. Set the tone
  13. Please send your transcripts
  14. First Monday
  15. Thank you
  16. Kudos
  17. Can you expedite that
  18. getting a call 2 minutes before end of shift
  19. Chat
  20. Follow up
  21. What is you favorite pet's name
  22. 100% quality!!
  23. Team not working
  24. I have to reboot
  25. probe
  26. returning a voicemail
  27. Hello
  28. Have a great day
  29. Good Job