KudoswhyandwhereTeamnotworkingPleasesend yourtranscriptsSet thetoneWhat isyoufavoritepet's nameRemind astudent tocall usback.getting a call2 minutesbefore endof shiftThankyouHave agreatdayCan youexpeditethatDe-escalatingan iratecallerI havetorebootHelloFirstMondayprobeFollowupGhostCallInternetwentoutGoodJobChatReturningemailWorksubmittedon E.S.T.100%quality!!School youattended in6th gradeGettingstuck on along call.returningavoicemailCall BackI cantHear YouInstructorhas up to8 daysKudoswhyandwhereTeamnotworkingPleasesend yourtranscriptsSet thetoneWhat isyoufavoritepet's nameRemind astudent tocall usback.getting a call2 minutesbefore endof shiftThankyouHave agreatdayCan youexpeditethatDe-escalatingan iratecallerI havetorebootHelloFirstMondayprobeFollowupGhostCallInternetwentoutGoodJobChatReturningemailWorksubmittedon E.S.T.100%quality!!School youattended in6th gradeGettingstuck on along call.returningavoicemailCall BackI cantHear YouInstructorhas up to8 days

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Kudos
  2. why and where
  3. Team not working
  4. Please send your transcripts
  5. Set the tone
  6. What is you favorite pet's name
  7. Remind a student to call us back.
  8. getting a call 2 minutes before end of shift
  9. Thank you
  10. Have a great day
  11. Can you expedite that
  12. De-escalating an irate caller
  13. I have to reboot
  14. Hello
  15. First Monday
  16. probe
  17. Follow up
  18. Ghost Call
  19. Internet went out
  20. Good Job
  21. Chat
  22. Returning email
  23. Work submitted on E.S.T.
  24. 100% quality!!
  25. School you attended in 6th grade
  26. Getting stuck on a long call.
  27. returning a voicemail
  28. Call Back I cant Hear You
  29. Instructor has up to 8 days