Add a profile Learned something new Assist with sketch Shared knowledge with a coworker or customer ESX Question or Issue Used a document Thanked by a customer Chat/Call about XactAnalysis Escalated a case Posted in motivosity Submitted feedback on behalf of customer Eagleview chat/call Cleared cache Had a laugh with a customer or coworker Renewal applies to incorrect keycode Transferred to another department Completed all casing for the day Received a positive CSAT Chat with TAM Customer attempts humor Received a high SQA (95+) Extend a keycode Exactimatate product misspelled Cased a chat/call before it finished Mobile customer interaction Chat/call on issue you've never seen Hotel or fast food WiFi Answered an AAQ Login issues Customer is on a MAC Had to webex Add a profile Learned something new Assist with sketch Shared knowledge with a coworker or customer ESX Question or Issue Used a document Thanked by a customer Chat/Call about XactAnalysis Escalated a case Posted in motivosity Submitted feedback on behalf of customer Eagleview chat/call Cleared cache Had a laugh with a customer or coworker Renewal applies to incorrect keycode Transferred to another department Completed all casing for the day Received a positive CSAT Chat with TAM Customer attempts humor Received a high SQA (95+) Extend a keycode Exactimatate product misspelled Cased a chat/call before it finished Mobile customer interaction Chat/call on issue you've never seen Hotel or fast food WiFi Answered an AAQ Login issues Customer is on a MAC Had to webex
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Add a profile
G-Learned something new
O-Assist with sketch
G-Shared knowledge with a coworker or customer
N-ESX Question or Issue
G-Used a document
B-Thanked by a customer
I-Chat/Call about
XactAnalysis
I-Escalated a case
G-Posted in motivosity
I-Submitted feedback on behalf of customer
O-Eagleview chat/call
I-Cleared
cache
N-Had a laugh with a customer or coworker
O-Renewal applies to incorrect keycode
B-Transferred to another department
I-Completed all casing for the day
O-Received a positive CSAT
O-Chat with TAM
B-Customer attempts humor
B-Received a high SQA (95+)
G-Extend a keycode
I-Exactimatate product misspelled
B-Cased a chat/call before it finished
B-Mobile customer interaction
B-Chat/call on issue you've never seen
O-Hotel or fast food WiFi
N-Answered an AAQ
N-Login issues
G-Customer is on a MAC
I-Had to webex