Login issues Exactimatate product misspelled Received a high SQA (95+) Posted in motivosity Chat/Call about XactAnalysis ESX Question or Issue Customer attempts humor Hotel or fast food WiFi Transferred to another department Submitted feedback on behalf of customer Learned something new Chat/call on issue you've never seen Customer is on a MAC Renewal applies to incorrect keycode Completed all casing for the day Eagleview chat/call Shared knowledge with a coworker or customer Received a positive CSAT Used a document Mobile customer interaction Add a profile Assist with sketch Had a laugh with a customer or coworker Chat with TAM Escalated a case Cleared cache Extend a keycode Had to webex Thanked by a customer Answered an AAQ Cased a chat/call before it finished Login issues Exactimatate product misspelled Received a high SQA (95+) Posted in motivosity Chat/Call about XactAnalysis ESX Question or Issue Customer attempts humor Hotel or fast food WiFi Transferred to another department Submitted feedback on behalf of customer Learned something new Chat/call on issue you've never seen Customer is on a MAC Renewal applies to incorrect keycode Completed all casing for the day Eagleview chat/call Shared knowledge with a coworker or customer Received a positive CSAT Used a document Mobile customer interaction Add a profile Assist with sketch Had a laugh with a customer or coworker Chat with TAM Escalated a case Cleared cache Extend a keycode Had to webex Thanked by a customer Answered an AAQ Cased a chat/call before it finished
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Login issues
I-Exactimatate product misspelled
B-Received a high SQA (95+)
G-Posted in motivosity
I-Chat/Call about
XactAnalysis
N-ESX Question or Issue
B-Customer attempts humor
O-Hotel or fast food WiFi
B-Transferred to another department
I-Submitted feedback on behalf of customer
G-Learned something new
B-Chat/call on issue you've never seen
G-Customer is on a MAC
O-Renewal applies to incorrect keycode
I-Completed all casing for the day
O-Eagleview chat/call
G-Shared knowledge with a coworker or customer
O-Received a positive CSAT
G-Used a document
B-Mobile customer interaction
N-Add a profile
O-Assist with sketch
N-Had a laugh with a customer or coworker
O-Chat with TAM
I-Escalated a case
I-Cleared
cache
G-Extend a keycode
I-Had to webex
B-Thanked by a customer
N-Answered an AAQ
B-Cased a chat/call before it finished