Hotel or fast food WiFi Customer is on a MAC Received a positive CSAT Chat/call on issue you've never seen Shared knowledge with a coworker or customer Thanked by a customer Mobile customer interaction Cleared cache Extend a keycode Answered an AAQ Chat with TAM Learned something new Login issues Had to webex Eagleview chat/call Posted in motivosity Received a high SQA (95+) ESX Question or Issue Renewal applies to incorrect keycode Submitted feedback on behalf of customer Add a profile Cased a chat/call before it finished Used a document Exactimatate product misspelled Completed all casing for the day Escalated a case Had a laugh with a customer or coworker Customer attempts humor Assist with sketch Chat/Call about XactAnalysis Transferred to another department Hotel or fast food WiFi Customer is on a MAC Received a positive CSAT Chat/call on issue you've never seen Shared knowledge with a coworker or customer Thanked by a customer Mobile customer interaction Cleared cache Extend a keycode Answered an AAQ Chat with TAM Learned something new Login issues Had to webex Eagleview chat/call Posted in motivosity Received a high SQA (95+) ESX Question or Issue Renewal applies to incorrect keycode Submitted feedback on behalf of customer Add a profile Cased a chat/call before it finished Used a document Exactimatate product misspelled Completed all casing for the day Escalated a case Had a laugh with a customer or coworker Customer attempts humor Assist with sketch Chat/Call about XactAnalysis Transferred to another department
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Hotel or fast food WiFi
G-Customer is on a MAC
O-Received a positive CSAT
B-Chat/call on issue you've never seen
G-Shared knowledge with a coworker or customer
B-Thanked by a customer
B-Mobile customer interaction
I-Cleared
cache
G-Extend a keycode
N-Answered an AAQ
O-Chat with TAM
G-Learned something new
N-Login issues
I-Had to webex
O-Eagleview chat/call
G-Posted in motivosity
B-Received a high SQA (95+)
N-ESX Question or Issue
O-Renewal applies to incorrect keycode
I-Submitted feedback on behalf of customer
N-Add a profile
B-Cased a chat/call before it finished
G-Used a document
I-Exactimatate product misspelled
I-Completed all casing for the day
I-Escalated a case
N-Had a laugh with a customer or coworker
B-Customer attempts humor
O-Assist with sketch
I-Chat/Call about
XactAnalysis
B-Transferred to another department