How have thepeople mostaffected beeninvolved?Who needsto beinvolved inthis work?What areyou wantingfrom thiscoachingsession?If anythingwaspossible,what wouldyou do?What couldyou dodifferentlynext time?How mightyou testthat evensmaller?What wouldhappen ifyou stopped[thisactivity/test]?Whatoutcome areyou wantingto see?How has thesessionhelpedyou/met yourexpectations?What can youlearn from pastprojects/activities?What ishelping you tostay on trackto achieveyour aim?I amcurious....?How will youknow when achange is animprovement?Why is thischangeimportantto make?What do youthink youneed to do toget a betterresult?How will youknow if yourchangeidea(s) isworking?Whatabout thisscaresyou?Whatconditionsdo you needto test thisunder?What wouldhappen ifyou didnothing atall?Whathave youlearned?What actioncan you takenow/by nextTuesday?What optionsare youconsidering?What aresome of thebarriers todoing thiswork?How hasthis beentested/triedbefore?How have thepeople mostaffected beeninvolved?Who needsto beinvolved inthis work?What areyou wantingfrom thiscoachingsession?If anythingwaspossible,what wouldyou do?What couldyou dodifferentlynext time?How mightyou testthat evensmaller?What wouldhappen ifyou stopped[thisactivity/test]?Whatoutcome areyou wantingto see?How has thesessionhelpedyou/met yourexpectations?What can youlearn from pastprojects/activities?What ishelping you tostay on trackto achieveyour aim?I amcurious....?How will youknow when achange is animprovement?Why is thischangeimportantto make?What do youthink youneed to do toget a betterresult?How will youknow if yourchangeidea(s) isworking?Whatabout thisscaresyou?Whatconditionsdo you needto test thisunder?What wouldhappen ifyou didnothing atall?Whathave youlearned?What actioncan you takenow/by nextTuesday?What optionsare youconsidering?What aresome of thebarriers todoing thiswork?How hasthis beentested/triedbefore?

QI Coaching - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How have the people most affected been involved?
  2. Who needs to be involved in this work?
  3. What are you wanting from this coaching session?
  4. If anything was possible, what would you do?
  5. What could you do differently next time?
  6. How might you test that even smaller?
  7. What would happen if you stopped [this activity/test]?
  8. What outcome are you wanting to see?
  9. How has the session helped you/met your expectations?
  10. What can you learn from past projects/activities?
  11. What is helping you to stay on track to achieve your aim?
  12. I am curious ....?
  13. How will you know when a change is an improvement?
  14. Why is this change important to make?
  15. What do you think you need to do to get a better result?
  16. How will you know if your change idea(s) is working?
  17. What about this scares you?
  18. What conditions do you need to test this under?
  19. What would happen if you did nothing at all?
  20. What have you learned?
  21. What action can you take now/by next Tuesday?
  22. What options are you considering?
  23. What are some of the barriers to doing this work?
  24. How has this been tested/tried before?