CustomerServiceTicketContactLead-to-cashOpportunityCRMVoice oftheCustomerIntegrationCampaignManagementWorkflowAutomationAnalyticsandReportingCPQSalesAutomationLeadAccountContactManagementPipelineCross-SellingDataMigrationUpsellingParentAccountDashboardCustomerSegmentationDataHierarchyPipelineManagementCustomerServiceTicketContactLead-to-cashOpportunityCRMVoice oftheCustomerIntegrationCampaignManagementWorkflowAutomationAnalyticsandReportingCPQSalesAutomationLeadAccountContactManagementPipelineCross-SellingDataMigrationUpsellingParentAccountDashboardCustomerSegmentationDataHierarchyPipelineManagement

CRM Vocabulary - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Service Ticket
  2. Contact
  3. Lead-to-cash
  4. Opportunity
  5. CRM
  6. Voice of the Customer
  7. Integration
  8. Campaign Management
  9. Workflow Automation
  10. Analytics and Reporting
  11. CPQ
  12. Sales Automation
  13. Lead
  14. Account
  15. Contact Management
  16. Pipeline
  17. Cross-Selling
  18. Data Migration
  19. Upselling
  20. Parent Account
  21. Dashboard
  22. Customer Segmentation
  23. Data Hierarchy
  24. Pipeline Management