Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller gives a BCBS ID# (FXZ....)
2. Medical misdirect
3. Caller places you on hold
4. Member has a Cigna West policy
5. HCP calls you by the wrong name
6. Benefits not loaded for 2016
7. Chelsea responds on SOS lync
8. Provider is from Alaska
9. Send an escalated Regis
10. Create multiple EAP auth's on the same call
11. INN facility that requires auth for OIF MH
12. Send a list of provider referrals
13. Send an add form
14. Misdirected member
15. Member's policy is termed
16. Caller has the same name as you
17. Transfer to the claims line
18. Facility requests benefits for all levels
19. Patient has your Bday (Just month and day)
20. Check COB
21. MH/SA benefits through Value Options
22. Send a BU
23. Close and open EAP for the same member
24. Update an HCP's availability