Send anescalatedRegisMisdirectedmemberMH/SAbenefitsthroughValueOptionsCreatemultiple EAPauth's on thesame callSendan addformCaller hasthe samename asyouBenefitsnot loadedfor 2016Close andopen EAPfor the samememberSenda BUCheckCOBHCP callsyou by thewrongnamePatient hasyour Bday(Just monthand day)Send a listofproviderreferralsMember'spolicy istermedCallerplacesyou onholdChelsearespondson SOSlyncCallergives aBCBS ID#(FXZ....)Update anHCP'savailabilityMedicalmisdirectFacilityrequestsbenefits forall levelsTransferto theclaims lineMemberhas aCigna WestpolicyProvideris fromAlaskaINN facilitythat requiresauth for OIFMHSend anescalatedRegisMisdirectedmemberMH/SAbenefitsthroughValueOptionsCreatemultiple EAPauth's on thesame callSendan addformCaller hasthe samename asyouBenefitsnot loadedfor 2016Close andopen EAPfor the samememberSenda BUCheckCOBHCP callsyou by thewrongnamePatient hasyour Bday(Just monthand day)Send a listofproviderreferralsMember'spolicy istermedCallerplacesyou onholdChelsearespondson SOSlyncCallergives aBCBS ID#(FXZ....)Update anHCP'savailabilityMedicalmisdirectFacilityrequestsbenefits forall levelsTransferto theclaims lineMemberhas aCigna WestpolicyProvideris fromAlaskaINN facilitythat requiresauth for OIFMH

Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send an escalated Regis
  2. Misdirected member
  3. MH/SA benefits through Value Options
  4. Create multiple EAP auth's on the same call
  5. Send an add form
  6. Caller has the same name as you
  7. Benefits not loaded for 2016
  8. Close and open EAP for the same member
  9. Send a BU
  10. Check COB
  11. HCP calls you by the wrong name
  12. Patient has your Bday (Just month and day)
  13. Send a list of provider referrals
  14. Member's policy is termed
  15. Caller places you on hold
  16. Chelsea responds on SOS lync
  17. Caller gives a BCBS ID# (FXZ....)
  18. Update an HCP's availability
  19. Medical misdirect
  20. Facility requests benefits for all levels
  21. Transfer to the claims line
  22. Member has a Cigna West policy
  23. Provider is from Alaska
  24. INN facility that requires auth for OIF MH