Member'spolicy istermedSendan addformMemberhas aCigna WestpolicyHCP callsyou by thewrongnameMisdirectedmemberCallergives aBCBS ID#(FXZ....)INN facilitythat requiresauth for OIFMHUpdate anHCP'savailabilityMH/SAbenefitsthroughValueOptionsCheckCOBClose andopen EAPfor the samememberMedicalmisdirectProvideris fromAlaskaCreatemultiple EAPauth's on thesame callChelsearespondson SOSlyncCaller hasthe samename asyouTransferto theclaims lineSend anescalatedRegisBenefitsnot loadedfor 2016Send a listofproviderreferralsPatient hasyour Bday(Just monthand day)Facilityrequestsbenefits forall levelsCallerplacesyou onholdSenda BUMember'spolicy istermedSendan addformMemberhas aCigna WestpolicyHCP callsyou by thewrongnameMisdirectedmemberCallergives aBCBS ID#(FXZ....)INN facilitythat requiresauth for OIFMHUpdate anHCP'savailabilityMH/SAbenefitsthroughValueOptionsCheckCOBClose andopen EAPfor the samememberMedicalmisdirectProvideris fromAlaskaCreatemultiple EAPauth's on thesame callChelsearespondson SOSlyncCaller hasthe samename asyouTransferto theclaims lineSend anescalatedRegisBenefitsnot loadedfor 2016Send a listofproviderreferralsPatient hasyour Bday(Just monthand day)Facilityrequestsbenefits forall levelsCallerplacesyou onholdSenda BU

Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member's policy is termed
  2. Send an add form
  3. Member has a Cigna West policy
  4. HCP calls you by the wrong name
  5. Misdirected member
  6. Caller gives a BCBS ID# (FXZ....)
  7. INN facility that requires auth for OIF MH
  8. Update an HCP's availability
  9. MH/SA benefits through Value Options
  10. Check COB
  11. Close and open EAP for the same member
  12. Medical misdirect
  13. Provider is from Alaska
  14. Create multiple EAP auth's on the same call
  15. Chelsea responds on SOS lync
  16. Caller has the same name as you
  17. Transfer to the claims line
  18. Send an escalated Regis
  19. Benefits not loaded for 2016
  20. Send a list of provider referrals
  21. Patient has your Bday (Just month and day)
  22. Facility requests benefits for all levels
  23. Caller places you on hold
  24. Send a BU