CheckCOBSend a listofproviderreferralsPatient hasyour Bday(Just monthand day)Memberhas aCigna WestpolicyClose andopen EAPfor the samememberINN facilitythat requiresauth for OIFMHSenda BUSendan addformCallergives aBCBS ID#(FXZ....)Provideris fromAlaskaCaller hasthe samename asyouMedicalmisdirectFacilityrequestsbenefits forall levelsMH/SAbenefitsthroughValueOptionsBenefitsnot loadedfor 2016Chelsearespondson SOSlyncUpdate anHCP'savailabilityCallerplacesyou onholdMisdirectedmemberMember'spolicy istermedTransferto theclaims lineSend anescalatedRegisHCP callsyou by thewrongnameCreatemultiple EAPauth's on thesame callCheckCOBSend a listofproviderreferralsPatient hasyour Bday(Just monthand day)Memberhas aCigna WestpolicyClose andopen EAPfor the samememberINN facilitythat requiresauth for OIFMHSenda BUSendan addformCallergives aBCBS ID#(FXZ....)Provideris fromAlaskaCaller hasthe samename asyouMedicalmisdirectFacilityrequestsbenefits forall levelsMH/SAbenefitsthroughValueOptionsBenefitsnot loadedfor 2016Chelsearespondson SOSlyncUpdate anHCP'savailabilityCallerplacesyou onholdMisdirectedmemberMember'spolicy istermedTransferto theclaims lineSend anescalatedRegisHCP callsyou by thewrongnameCreatemultiple EAPauth's on thesame call

Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check COB
  2. Send a list of provider referrals
  3. Patient has your Bday (Just month and day)
  4. Member has a Cigna West policy
  5. Close and open EAP for the same member
  6. INN facility that requires auth for OIF MH
  7. Send a BU
  8. Send an add form
  9. Caller gives a BCBS ID# (FXZ....)
  10. Provider is from Alaska
  11. Caller has the same name as you
  12. Medical misdirect
  13. Facility requests benefits for all levels
  14. MH/SA benefits through Value Options
  15. Benefits not loaded for 2016
  16. Chelsea responds on SOS lync
  17. Update an HCP's availability
  18. Caller places you on hold
  19. Misdirected member
  20. Member's policy is termed
  21. Transfer to the claims line
  22. Send an escalated Regis
  23. HCP calls you by the wrong name
  24. Create multiple EAP auth's on the same call