Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Medical misdirect
2. Create multiple EAP auth's on the same call
3. Patient has your Bday (Just month and day)
4. HCP calls you by the wrong name
5. MH/SA benefits through Value Options
6. Member has a Cigna West policy
7. Misdirected member
8. Caller gives a BCBS ID# (FXZ....)
9. INN facility that requires auth for OIF MH
10. Send an escalated Regis
11. Send an add form
12. Close and open EAP for the same member
13. Caller places you on hold
14. Facility requests benefits for all levels
15. Member's policy is termed
16. Send a BU
17. Provider is from Alaska
18. Transfer to the claims line
19. Update an HCP's availability
20. Benefits not loaded for 2016
21. Caller has the same name as you
22. Send a list of provider referrals
23. Chelsea responds on SOS lync
24. Check COB