Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. INN facility that requires auth for OIF MH
2. Facility requests benefits for all levels
3. Send a BU
4. Caller places you on hold
5. Misdirected member
6. Check COB
7. Send a list of provider referrals
8. Send an escalated Regis
9. HCP calls you by the wrong name
10. Medical misdirect
11. Update an HCP's availability
12. Provider is from Alaska
13. Transfer to the claims line
14. Benefits not loaded for 2016
15. Create multiple EAP auth's on the same call
16. Send an add form
17. Caller has the same name as you
18. Chelsea responds on SOS lync
19. MH/SA benefits through Value Options
20. Member has a Cigna West policy
21. Patient has your Bday (Just month and day)
22. Member's policy is termed
23. Caller gives a BCBS ID# (FXZ....)
24. Close and open EAP for the same member