Misdirected member INN facility that requires auth for OIF MH Transfer to the claims line Check COB Chelsea responds on SOS lync Close and open EAP for the same member Member's policy is termed Send a list of provider referrals Send a BU Update an HCP's availability Send an escalated Regis Send an add form MH/SA benefits through Value Options Patient has your Bday (Just month and day) Caller places you on hold Caller has the same name as you Benefits not loaded for 2016 Facility requests benefits for all levels Member has a Cigna West policy Provider is from Alaska Medical misdirect Caller gives a BCBS ID# (FXZ....) Create multiple EAP auth's on the same call HCP calls you by the wrong name Misdirected member INN facility that requires auth for OIF MH Transfer to the claims line Check COB Chelsea responds on SOS lync Close and open EAP for the same member Member's policy is termed Send a list of provider referrals Send a BU Update an HCP's availability Send an escalated Regis Send an add form MH/SA benefits through Value Options Patient has your Bday (Just month and day) Caller places you on hold Caller has the same name as you Benefits not loaded for 2016 Facility requests benefits for all levels Member has a Cigna West policy Provider is from Alaska Medical misdirect Caller gives a BCBS ID# (FXZ....) Create multiple EAP auth's on the same call HCP calls you by the wrong name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Misdirected member
INN facility that requires auth for OIF MH
Transfer to the claims line
Check COB
Chelsea responds on SOS lync
Close and open EAP for the same member
Member's policy is termed
Send a list of provider referrals
Send a BU
Update an HCP's availability
Send an escalated Regis
Send an add form
MH/SA benefits through Value Options
Patient has your Bday (Just month and day)
Caller places you on hold
Caller has the same name as you
Benefits not loaded for 2016
Facility requests benefits for all levels
Member has a Cigna West policy
Provider is from Alaska
Medical misdirect
Caller gives a BCBS ID# (FXZ....)
Create multiple EAP auth's on the same call
HCP calls you by the wrong name