Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller gives a BCBS ID# (FXZ....)
2. HCP calls you by the wrong name
3. Send an add form
4. Benefits not loaded for 2016
5. Create multiple EAP auth's on the same call
6. Transfer to the claims line
7. Caller places you on hold
8. Patient has your Bday (Just month and day)
9. MH/SA benefits through Value Options
10. Send a list of provider referrals
11. Chelsea responds on SOS lync
12. Update an HCP's availability
13. Member has a Cigna West policy
14. Send an escalated Regis
15. Misdirected member
16. Caller has the same name as you
17. Facility requests benefits for all levels
18. Close and open EAP for the same member
19. Send a BU
20. Check COB
21. INN facility that requires auth for OIF MH
22. Member's policy is termed
23. Medical misdirect
24. Provider is from Alaska