Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Create multiple EAP auth's on the same call
2. Check COB
3. MH/SA benefits through Value Options
4. Send a BU
5. Caller has the same name as you
6. Provider is from Alaska
7. Member's policy is termed
8. Send a list of provider referrals
9. Benefits not loaded for 2016
10. Patient has your Bday (Just month and day)
11. Close and open EAP for the same member
12. Facility requests benefits for all levels
13. Send an add form
14. Chelsea responds on SOS lync
15. HCP calls you by the wrong name
16. Misdirected member
17. Transfer to the claims line
18. Member has a Cigna West policy
19. Caller gives a BCBS ID# (FXZ....)
20. Update an HCP's availability
21. Send an escalated Regis
22. Medical misdirect
23. Caller places you on hold
24. INN facility that requires auth for OIF MH