Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. HCP calls you by the wrong name
2. Caller gives a BCBS ID# (FXZ....)
3. Member's policy is termed
4. Provider is from Alaska
5. INN facility that requires auth for OIF MH
6. Create multiple EAP auth's on the same call
7. Check COB
8. MH/SA benefits through Value Options
9. Caller has the same name as you
10. Send a BU
11. Member has a Cigna West policy
12. Transfer to the claims line
13. Benefits not loaded for 2016
14. Chelsea responds on SOS lync
15. Misdirected member
16. Send an add form
17. Patient has your Bday (Just month and day)
18. Facility requests benefits for all levels
19. Send an escalated Regis
20. Update an HCP's availability
21. Caller places you on hold
22. Close and open EAP for the same member
23. Medical misdirect
24. Send a list of provider referrals