Send a listofproviderreferralsSenda BUHCP callsyou by thewrongnameMH/SAbenefitsthroughValueOptionsMisdirectedmemberBenefitsnot loadedfor 2016Send anescalatedRegisChelsearespondson SOSlyncUpdate anHCP'savailabilitySendan addformFacilityrequestsbenefits forall levelsPatient hasyour Bday(Just monthand day)Caller hasthe samename asyouMedicalmisdirectCallerplacesyou onholdClose andopen EAPfor the samememberMemberhas aCigna WestpolicyTransferto theclaims lineCreatemultiple EAPauth's on thesame callCheckCOBProvideris fromAlaskaMember'spolicy istermedINN facilitythat requiresauth for OIFMHCallergives aBCBS ID#(FXZ....)Send a listofproviderreferralsSenda BUHCP callsyou by thewrongnameMH/SAbenefitsthroughValueOptionsMisdirectedmemberBenefitsnot loadedfor 2016Send anescalatedRegisChelsearespondson SOSlyncUpdate anHCP'savailabilitySendan addformFacilityrequestsbenefits forall levelsPatient hasyour Bday(Just monthand day)Caller hasthe samename asyouMedicalmisdirectCallerplacesyou onholdClose andopen EAPfor the samememberMemberhas aCigna WestpolicyTransferto theclaims lineCreatemultiple EAPauth's on thesame callCheckCOBProvideris fromAlaskaMember'spolicy istermedINN facilitythat requiresauth for OIFMHCallergives aBCBS ID#(FXZ....)

Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a list of provider referrals
  2. Send a BU
  3. HCP calls you by the wrong name
  4. MH/SA benefits through Value Options
  5. Misdirected member
  6. Benefits not loaded for 2016
  7. Send an escalated Regis
  8. Chelsea responds on SOS lync
  9. Update an HCP's availability
  10. Send an add form
  11. Facility requests benefits for all levels
  12. Patient has your Bday (Just month and day)
  13. Caller has the same name as you
  14. Medical misdirect
  15. Caller places you on hold
  16. Close and open EAP for the same member
  17. Member has a Cigna West policy
  18. Transfer to the claims line
  19. Create multiple EAP auth's on the same call
  20. Check COB
  21. Provider is from Alaska
  22. Member's policy is termed
  23. INN facility that requires auth for OIF MH
  24. Caller gives a BCBS ID# (FXZ....)