Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Update an HCP's availability
2. Send an escalated Regis
3. HCP calls you by the wrong name
4. Create multiple EAP auth's on the same call
5. Caller places you on hold
6. Close and open EAP for the same member
7. Benefits not loaded for 2016
8. Facility requests benefits for all levels
9. Send a BU
10. Misdirected member
11. Check COB
12. Transfer to the claims line
13. Medical misdirect
14. MH/SA benefits through Value Options
15. Provider is from Alaska
16. Patient has your Bday (Just month and day)
17. Send an add form
18. INN facility that requires auth for OIF MH
19. Caller has the same name as you
20. Member's policy is termed
21. Chelsea responds on SOS lync
22. Caller gives a BCBS ID# (FXZ....)
23. Member has a Cigna West policy
24. Send a list of provider referrals