Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller gives a BCBS ID# (FXZ....)
2. Send a list of provider referrals
3. HCP calls you by the wrong name
4. Close and open EAP for the same member
5. Send an add form
6. Member has a Cigna West policy
7. MH/SA benefits through Value Options
8. Provider is from Alaska
9. Member's policy is termed
10. Chelsea responds on SOS lync
11. Check COB
12. Update an HCP's availability
13. Misdirected member
14. Create multiple EAP auth's on the same call
15. Patient has your Bday (Just month and day)
16. Caller has the same name as you
17. INN facility that requires auth for OIF MH
18. Facility requests benefits for all levels
19. Benefits not loaded for 2016
20. Medical misdirect
21. Transfer to the claims line
22. Caller places you on hold
23. Send an escalated Regis
24. Send a BU