Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Provider is from Alaska
2. HCP calls you by the wrong name
3. Chelsea responds on SOS lync
4. Send a BU
5. Caller has the same name as you
6. Patient has your Bday (Just month and day)
7. Medical misdirect
8. Member's policy is termed
9. Caller places you on hold
10. Close and open EAP for the same member
11. Update an HCP's availability
12. Benefits not loaded for 2016
13. Misdirected member
14. Send an add form
15. Facility requests benefits for all levels
16. Send a list of provider referrals
17. Send an escalated Regis
18. Caller gives a BCBS ID# (FXZ....)
19. MH/SA benefits through Value Options
20. Transfer to the claims line
21. Create multiple EAP auth's on the same call
22. Check COB
23. Member has a Cigna West policy
24. INN facility that requires auth for OIF MH