Benefits - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller gives a BCBS ID# (FXZ....)
2. Member has a Cigna West policy
3. Update an HCP's availability
4. MH/SA benefits through Value Options
5. HCP calls you by the wrong name
6. Check COB
7. Close and open EAP for the same member
8. Transfer to the claims line
9. Facility requests benefits for all levels
10. Member's policy is termed
11. Patient has your Bday (Just month and day)
12. Caller has the same name as you
13. Send an add form
14. Provider is from Alaska
15. INN facility that requires auth for OIF MH
16. Chelsea responds on SOS lync
17. Benefits not loaded for 2016
18. Create multiple EAP auth's on the same call
19. Send a list of provider referrals
20. Medical misdirect
21. Send a BU
22. Caller places you on hold
23. Misdirected member
24. Send an escalated Regis