Can youhear menowFollowupWhat isyoufavoritepet's nameChatGettingstuck on along call.returningavoicemailSet thetoneKudos100%quality!!HelloGoodJobReturningan emailDe-escalatingan iratecallerGhostCallTeamnotworkingprobewhatandwhyCan youexpeditethatCall BackI cantHear YouInternetwentoutThankyouFirstMondayRemind astudent tocall usback.getting a call2 minutesbefore endof shiftCan youhear menowFollowupWhat isyoufavoritepet's nameChatGettingstuck on along call.returningavoicemailSet thetoneKudos100%quality!!HelloGoodJobReturningan emailDe-escalatingan iratecallerGhostCallTeamnotworkingprobewhatandwhyCan youexpeditethatCall BackI cantHear YouInternetwentoutThankyouFirstMondayRemind astudent tocall usback.getting a call2 minutesbefore endof shift

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Can you hear me now
  2. Follow up
  3. What is you favorite pet's name
  4. Chat
  5. Getting stuck on a long call.
  6. returning a voicemail
  7. Set the tone
  8. Kudos
  9. 100% quality!!
  10. Hello
  11. Good Job
  12. Returning an email
  13. De-escalating an irate caller
  14. Ghost Call
  15. Team not working
  16. probe
  17. what and why
  18. Can you expedite that
  19. Call Back I cant Hear You
  20. Internet went out
  21. Thank you
  22. First Monday
  23. Remind a student to call us back.
  24. getting a call 2 minutes before end of shift