getting a call2 minutesbefore endof shiftHelloGoodJobreturningavoicemailChatRemind astudent tocall usback.FollowupSet thetoneInternetwentoutKudos100%quality!!GhostCallCan youhear menowprobewhatandwhyCall BackI cantHear YouReturningan emailThankyouTeamnotworkingCan youexpeditethatGettingstuck on along call.FirstMondayWhat isyoufavoritepet's nameDe-escalatingan iratecallergetting a call2 minutesbefore endof shiftHelloGoodJobreturningavoicemailChatRemind astudent tocall usback.FollowupSet thetoneInternetwentoutKudos100%quality!!GhostCallCan youhear menowprobewhatandwhyCall BackI cantHear YouReturningan emailThankyouTeamnotworkingCan youexpeditethatGettingstuck on along call.FirstMondayWhat isyoufavoritepet's nameDe-escalatingan iratecaller

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. getting a call 2 minutes before end of shift
  2. Hello
  3. Good Job
  4. returning a voicemail
  5. Chat
  6. Remind a student to call us back.
  7. Follow up
  8. Set the tone
  9. Internet went out
  10. Kudos
  11. 100% quality!!
  12. Ghost Call
  13. Can you hear me now
  14. probe
  15. what and why
  16. Call Back I cant Hear You
  17. Returning an email
  18. Thank you
  19. Team not working
  20. Can you expedite that
  21. Getting stuck on a long call.
  22. First Monday
  23. What is you favorite pet's name
  24. De-escalating an irate caller