Returningan emailKudosTeamnotworkinggetting a call2 minutesbefore endof shiftThankyouHelloGettingstuck on along call.FirstMondayprobereturningavoicemailCan youhear menowSet thetoneGoodJobRemind astudent tocall usback.ChatCall BackI cantHear YouCan youexpeditethatWhat isyoufavoritepet's namewhatandwhyFollowup100%quality!!InternetwentoutGhostCallDe-escalatingan iratecallerReturningan emailKudosTeamnotworkinggetting a call2 minutesbefore endof shiftThankyouHelloGettingstuck on along call.FirstMondayprobereturningavoicemailCan youhear menowSet thetoneGoodJobRemind astudent tocall usback.ChatCall BackI cantHear YouCan youexpeditethatWhat isyoufavoritepet's namewhatandwhyFollowup100%quality!!InternetwentoutGhostCallDe-escalatingan iratecaller

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Returning an email
  2. Kudos
  3. Team not working
  4. getting a call 2 minutes before end of shift
  5. Thank you
  6. Hello
  7. Getting stuck on a long call.
  8. First Monday
  9. probe
  10. returning a voicemail
  11. Can you hear me now
  12. Set the tone
  13. Good Job
  14. Remind a student to call us back.
  15. Chat
  16. Call Back I cant Hear You
  17. Can you expedite that
  18. What is you favorite pet's name
  19. what and why
  20. Follow up
  21. 100% quality!!
  22. Internet went out
  23. Ghost Call
  24. De-escalating an irate caller