TeamnotworkingWhat isyoufavoritepet's namereturningavoicemailCan youexpeditethatCall BackI cantHear YouprobeInternetwentoutRemind astudent tocall usback.FirstMonday100%quality!!Set thetoneThankyouwhatandwhyChatKudosgetting a call2 minutesbefore endof shiftDe-escalatingan iratecallerReturningan emailGoodJobGettingstuck on along call.FollowupGhostCallHelloCan youhear menowTeamnotworkingWhat isyoufavoritepet's namereturningavoicemailCan youexpeditethatCall BackI cantHear YouprobeInternetwentoutRemind astudent tocall usback.FirstMonday100%quality!!Set thetoneThankyouwhatandwhyChatKudosgetting a call2 minutesbefore endof shiftDe-escalatingan iratecallerReturningan emailGoodJobGettingstuck on along call.FollowupGhostCallHelloCan youhear menow

Call Center Chaos - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team not working
  2. What is you favorite pet's name
  3. returning a voicemail
  4. Can you expedite that
  5. Call Back I cant Hear You
  6. probe
  7. Internet went out
  8. Remind a student to call us back.
  9. First Monday
  10. 100% quality!!
  11. Set the tone
  12. Thank you
  13. what and why
  14. Chat
  15. Kudos
  16. getting a call 2 minutes before end of shift
  17. De-escalating an irate caller
  18. Returning an email
  19. Good Job
  20. Getting stuck on a long call.
  21. Follow up
  22. Ghost Call
  23. Hello
  24. Can you hear me now