returningavoicemailCan youhear menowSet thetonetransfer tosubjectmatterexpertWhat isyoufavoritepet's nameChat100%quality!!postingKudosHelloThankyouGoodJobCan youexpeditethatprobingquestionsRemind astudent tocall usback.Call BackI cantHear YouDe-escalatingan iratecallerInternetwentoutReturningan emailFirstMondaygetting a call2 minutesbefore endof shiftGhostCallwhatandwhyFollowupGettingstuck on along call.returningavoicemailCan youhear menowSet thetonetransfer tosubjectmatterexpertWhat isyoufavoritepet's nameChat100%quality!!postingKudosHelloThankyouGoodJobCan youexpeditethatprobingquestionsRemind astudent tocall usback.Call BackI cantHear YouDe-escalatingan iratecallerInternetwentoutReturningan emailFirstMondaygetting a call2 minutesbefore endof shiftGhostCallwhatandwhyFollowupGettingstuck on along call.

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. returning a voicemail
  2. Can you hear me now
  3. Set the tone
  4. transfer to subject matter expert
  5. What is you favorite pet's name
  6. Chat
  7. 100% quality!!
  8. posting Kudos
  9. Hello
  10. Thank you
  11. Good Job
  12. Can you expedite that
  13. probing questions
  14. Remind a student to call us back.
  15. Call Back I cant Hear You
  16. De-escalating an irate caller
  17. Internet went out
  18. Returning an email
  19. First Monday
  20. getting a call 2 minutes before end of shift
  21. Ghost Call
  22. what and why
  23. Follow up
  24. Getting stuck on a long call.