FirstMondayInternetwentoutGettingstuck on along call.ThankyouReturningan emailFollowupwhatandwhyGhostCallGoodJobWhat isyoufavoritepet's nameCan youexpeditethatHellopostingKudosRemind astudent tocall usback.getting a call2 minutesbefore endof shiftCan youhear menowSet thetone100%quality!!Call BackI cantHear YoureturningavoicemailDe-escalatingan iratecallerprobingquestionstransfer tosubjectmatterexpertChatFirstMondayInternetwentoutGettingstuck on along call.ThankyouReturningan emailFollowupwhatandwhyGhostCallGoodJobWhat isyoufavoritepet's nameCan youexpeditethatHellopostingKudosRemind astudent tocall usback.getting a call2 minutesbefore endof shiftCan youhear menowSet thetone100%quality!!Call BackI cantHear YoureturningavoicemailDe-escalatingan iratecallerprobingquestionstransfer tosubjectmatterexpertChat

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Monday
  2. Internet went out
  3. Getting stuck on a long call.
  4. Thank you
  5. Returning an email
  6. Follow up
  7. what and why
  8. Ghost Call
  9. Good Job
  10. What is you favorite pet's name
  11. Can you expedite that
  12. Hello
  13. posting Kudos
  14. Remind a student to call us back.
  15. getting a call 2 minutes before end of shift
  16. Can you hear me now
  17. Set the tone
  18. 100% quality!!
  19. Call Back I cant Hear You
  20. returning a voicemail
  21. De-escalating an irate caller
  22. probing questions
  23. transfer to subject matter expert
  24. Chat