What isyoufavoritepet's nameCall BackI cantHear Yougetting a call2 minutesbefore endof shiftChatCan youexpeditethatReturningan emailaskprobingquestionsFollowuppostingKudosGettingstuck on along call.GhostCall100%quality!!InternetwentoutFirstMondayDe-escalatingan iratecallerwhatandwhytransfer tosubjectmatterexpertCan youhear menowSet thetoneHelloGoodJobRemind astudent tocall usback.ThankyoureturningavoicemailWhat isyoufavoritepet's nameCall BackI cantHear Yougetting a call2 minutesbefore endof shiftChatCan youexpeditethatReturningan emailaskprobingquestionsFollowuppostingKudosGettingstuck on along call.GhostCall100%quality!!InternetwentoutFirstMondayDe-escalatingan iratecallerwhatandwhytransfer tosubjectmatterexpertCan youhear menowSet thetoneHelloGoodJobRemind astudent tocall usback.Thankyoureturningavoicemail

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is you favorite pet's name
  2. Call Back I cant Hear You
  3. getting a call 2 minutes before end of shift
  4. Chat
  5. Can you expedite that
  6. Returning an email
  7. ask probing questions
  8. Follow up
  9. posting Kudos
  10. Getting stuck on a long call.
  11. Ghost Call
  12. 100% quality!!
  13. Internet went out
  14. First Monday
  15. De-escalating an irate caller
  16. what and why
  17. transfer to subject matter expert
  18. Can you hear me now
  19. Set the tone
  20. Hello
  21. Good Job
  22. Remind a student to call us back.
  23. Thank you
  24. returning a voicemail