askprobingquestionsFirstMondayreturningavoicemailReturningan emailDe-escalatingan iratecallerThankyouGettingstuck on along call.Remind astudent tocall usback.transfer tosubjectmatterexpertInternetwentoutWhat isyoufavoritepet's namepostingKudosCan youexpeditethatGhostCallFollowupwhatandwhyCan youhear menowHelloSet thetonegetting a call2 minutesbefore endof shiftChat100%quality!!GoodJobCall BackI cantHear YouaskprobingquestionsFirstMondayreturningavoicemailReturningan emailDe-escalatingan iratecallerThankyouGettingstuck on along call.Remind astudent tocall usback.transfer tosubjectmatterexpertInternetwentoutWhat isyoufavoritepet's namepostingKudosCan youexpeditethatGhostCallFollowupwhatandwhyCan youhear menowHelloSet thetonegetting a call2 minutesbefore endof shiftChat100%quality!!GoodJobCall BackI cantHear You

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. ask probing questions
  2. First Monday
  3. returning a voicemail
  4. Returning an email
  5. De-escalating an irate caller
  6. Thank you
  7. Getting stuck on a long call.
  8. Remind a student to call us back.
  9. transfer to subject matter expert
  10. Internet went out
  11. What is you favorite pet's name
  12. posting Kudos
  13. Can you expedite that
  14. Ghost Call
  15. Follow up
  16. what and why
  17. Can you hear me now
  18. Hello
  19. Set the tone
  20. getting a call 2 minutes before end of shift
  21. Chat
  22. 100% quality!!
  23. Good Job
  24. Call Back I cant Hear You