HelloFollowupFirstMondayGoodJobChatThankyoureturningavoicemailSet thetoneaskprobingquestionsReturningan emailCan youhear menowtransfer tosubjectmatterexpertpostingKudosDe-escalatingan iratecallerWhat isyoufavoritepet's nameInternetwentoutCan youexpeditethatRemind astudent tocall usback.100%quality!!GhostCallGettingstuck on along call.whatandwhygetting a call2 minutesbefore endof shiftCall BackI cantHear YouHelloFollowupFirstMondayGoodJobChatThankyoureturningavoicemailSet thetoneaskprobingquestionsReturningan emailCan youhear menowtransfer tosubjectmatterexpertpostingKudosDe-escalatingan iratecallerWhat isyoufavoritepet's nameInternetwentoutCan youexpeditethatRemind astudent tocall usback.100%quality!!GhostCallGettingstuck on along call.whatandwhygetting a call2 minutesbefore endof shiftCall BackI cantHear You

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hello
  2. Follow up
  3. First Monday
  4. Good Job
  5. Chat
  6. Thank you
  7. returning a voicemail
  8. Set the tone
  9. ask probing questions
  10. Returning an email
  11. Can you hear me now
  12. transfer to subject matter expert
  13. posting Kudos
  14. De-escalating an irate caller
  15. What is you favorite pet's name
  16. Internet went out
  17. Can you expedite that
  18. Remind a student to call us back.
  19. 100% quality!!
  20. Ghost Call
  21. Getting stuck on a long call.
  22. what and why
  23. getting a call 2 minutes before end of shift
  24. Call Back I cant Hear You