Can youexpeditethatSet thetonegetting a call2 minutesbefore endof shiftCan youhear menowDe-escalatingan iratecallerFirstMondayFollowupInternetwentoutreturningavoicemailChatThankyouaskprobingquestionsReturningan emailGettingstuck on along call.Call BackI cantHear You100%quality!!transfer tosubjectmatterexpertRemind astudent tocall usback.whatandwhyGhostCallpostingKudosWhat isyoufavoritepet's nameHelloGoodJobCan youexpeditethatSet thetonegetting a call2 minutesbefore endof shiftCan youhear menowDe-escalatingan iratecallerFirstMondayFollowupInternetwentoutreturningavoicemailChatThankyouaskprobingquestionsReturningan emailGettingstuck on along call.Call BackI cantHear You100%quality!!transfer tosubjectmatterexpertRemind astudent tocall usback.whatandwhyGhostCallpostingKudosWhat isyoufavoritepet's nameHelloGoodJob

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you expedite that
  2. Set the tone
  3. getting a call 2 minutes before end of shift
  4. Can you hear me now
  5. De-escalating an irate caller
  6. First Monday
  7. Follow up
  8. Internet went out
  9. returning a voicemail
  10. Chat
  11. Thank you
  12. ask probing questions
  13. Returning an email
  14. Getting stuck on a long call.
  15. Call Back I cant Hear You
  16. 100% quality!!
  17. transfer to subject matter expert
  18. Remind a student to call us back.
  19. what and why
  20. Ghost Call
  21. posting Kudos
  22. What is you favorite pet's name
  23. Hello
  24. Good Job