whatandwhyFollowupreturningavoicemailCan youhear menowRemind astudent tocall usback.postingKudosCall BackI cantHear YouWhat isyoufavoritepet's nameGettingstuck on along call.transfer tosubjectmatterexpertInternetwentoutGoodJobThankyouCan youexpeditethatGhostCallHelloReturningan email100%quality!!Set thetoneChataskprobingquestionsFirstMondayDe-escalatingan iratecallergetting a call2 minutesbefore endof shiftwhatandwhyFollowupreturningavoicemailCan youhear menowRemind astudent tocall usback.postingKudosCall BackI cantHear YouWhat isyoufavoritepet's nameGettingstuck on along call.transfer tosubjectmatterexpertInternetwentoutGoodJobThankyouCan youexpeditethatGhostCallHelloReturningan email100%quality!!Set thetoneChataskprobingquestionsFirstMondayDe-escalatingan iratecallergetting a call2 minutesbefore endof shift

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. what and why
  2. Follow up
  3. returning a voicemail
  4. Can you hear me now
  5. Remind a student to call us back.
  6. posting Kudos
  7. Call Back I cant Hear You
  8. What is you favorite pet's name
  9. Getting stuck on a long call.
  10. transfer to subject matter expert
  11. Internet went out
  12. Good Job
  13. Thank you
  14. Can you expedite that
  15. Ghost Call
  16. Hello
  17. Returning an email
  18. 100% quality!!
  19. Set the tone
  20. Chat
  21. ask probing questions
  22. First Monday
  23. De-escalating an irate caller
  24. getting a call 2 minutes before end of shift