postingKudosreturningavoicemailInternetwentoutReturningan emailgetting a call2 minutesbefore endof shiftWhat isyoufavoritepet's nameGhostCallaskprobingquestionsCan youhear menowHelloDe-escalatingan iratecallerChatFollowupFirstMondayGoodJobCall BackI cantHear You100%quality!!Thankyoutransfer tosubjectmatterexpertSet thetoneGettingstuck on along call.Can youexpeditethatRemind astudent tocall usback.whatandwhypostingKudosreturningavoicemailInternetwentoutReturningan emailgetting a call2 minutesbefore endof shiftWhat isyoufavoritepet's nameGhostCallaskprobingquestionsCan youhear menowHelloDe-escalatingan iratecallerChatFollowupFirstMondayGoodJobCall BackI cantHear You100%quality!!Thankyoutransfer tosubjectmatterexpertSet thetoneGettingstuck on along call.Can youexpeditethatRemind astudent tocall usback.whatandwhy

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. posting Kudos
  2. returning a voicemail
  3. Internet went out
  4. Returning an email
  5. getting a call 2 minutes before end of shift
  6. What is you favorite pet's name
  7. Ghost Call
  8. ask probing questions
  9. Can you hear me now
  10. Hello
  11. De-escalating an irate caller
  12. Chat
  13. Follow up
  14. First Monday
  15. Good Job
  16. Call Back I cant Hear You
  17. 100% quality!!
  18. Thank you
  19. transfer to subject matter expert
  20. Set the tone
  21. Getting stuck on a long call.
  22. Can you expedite that
  23. Remind a student to call us back.
  24. what and why