GhostCallHelloChatSet thetoneDe-escalatingan iratecallerWhat isyoufavoritepet's nameGettingstuck on along call.Can youhear menowreturningavoicemailpostingKudosThankyouCall BackI cantHear You100%quality!!whatandwhyFirstMondaygetting a call2 minutesbefore endof shiftReturningan emailRemind astudent tocall usback.transfer tosubjectmatterexpertGoodJobInternetwentoutaskprobingquestionsFollowupCan youexpeditethatGhostCallHelloChatSet thetoneDe-escalatingan iratecallerWhat isyoufavoritepet's nameGettingstuck on along call.Can youhear menowreturningavoicemailpostingKudosThankyouCall BackI cantHear You100%quality!!whatandwhyFirstMondaygetting a call2 minutesbefore endof shiftReturningan emailRemind astudent tocall usback.transfer tosubjectmatterexpertGoodJobInternetwentoutaskprobingquestionsFollowupCan youexpeditethat

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ghost Call
  2. Hello
  3. Chat
  4. Set the tone
  5. De-escalating an irate caller
  6. What is you favorite pet's name
  7. Getting stuck on a long call.
  8. Can you hear me now
  9. returning a voicemail
  10. posting Kudos
  11. Thank you
  12. Call Back I cant Hear You
  13. 100% quality!!
  14. what and why
  15. First Monday
  16. getting a call 2 minutes before end of shift
  17. Returning an email
  18. Remind a student to call us back.
  19. transfer to subject matter expert
  20. Good Job
  21. Internet went out
  22. ask probing questions
  23. Follow up
  24. Can you expedite that