Call BackI cantHear YouCan youhear menowFirstMondaytransfer tosubjectmatterexpertChatpostingKudosGhostCallReturningan emailFollowupWhat isyoufavoritepet's name100%quality!!De-escalatingan iratecallerRemind astudent tocall usback.Gettingstuck on along call.Set thetonewhatandwhyreturningavoicemailHelloInternetwentoutaskprobingquestionsCan youexpeditethatThankyougetting a call2 minutesbefore endof shiftGoodJobCall BackI cantHear YouCan youhear menowFirstMondaytransfer tosubjectmatterexpertChatpostingKudosGhostCallReturningan emailFollowupWhat isyoufavoritepet's name100%quality!!De-escalatingan iratecallerRemind astudent tocall usback.Gettingstuck on along call.Set thetonewhatandwhyreturningavoicemailHelloInternetwentoutaskprobingquestionsCan youexpeditethatThankyougetting a call2 minutesbefore endof shiftGoodJob

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Back I cant Hear You
  2. Can you hear me now
  3. First Monday
  4. transfer to subject matter expert
  5. Chat
  6. posting Kudos
  7. Ghost Call
  8. Returning an email
  9. Follow up
  10. What is you favorite pet's name
  11. 100% quality!!
  12. De-escalating an irate caller
  13. Remind a student to call us back.
  14. Getting stuck on a long call.
  15. Set the tone
  16. what and why
  17. returning a voicemail
  18. Hello
  19. Internet went out
  20. ask probing questions
  21. Can you expedite that
  22. Thank you
  23. getting a call 2 minutes before end of shift
  24. Good Job