FollowupThankyouaskprobingquestionsGettingstuck on along call.Internetwentoutgetting a call2 minutesbefore endof shiftreturningavoicemailRemind astudent tocall usback.whatandwhytransfer tosubjectmatterexpert100%quality!!ChatWhat isyoufavoritepet's nameCan youexpeditethatCan youhear menowSet thetoneReturningan emailGoodJobpostingKudosFirstMondayCall BackI cantHear YouGhostCallHelloDe-escalatingan iratecallerFollowupThankyouaskprobingquestionsGettingstuck on along call.Internetwentoutgetting a call2 minutesbefore endof shiftreturningavoicemailRemind astudent tocall usback.whatandwhytransfer tosubjectmatterexpert100%quality!!ChatWhat isyoufavoritepet's nameCan youexpeditethatCan youhear menowSet thetoneReturningan emailGoodJobpostingKudosFirstMondayCall BackI cantHear YouGhostCallHelloDe-escalatingan iratecaller

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Follow up
  2. Thank you
  3. ask probing questions
  4. Getting stuck on a long call.
  5. Internet went out
  6. getting a call 2 minutes before end of shift
  7. returning a voicemail
  8. Remind a student to call us back.
  9. what and why
  10. transfer to subject matter expert
  11. 100% quality!!
  12. Chat
  13. What is you favorite pet's name
  14. Can you expedite that
  15. Can you hear me now
  16. Set the tone
  17. Returning an email
  18. Good Job
  19. posting Kudos
  20. First Monday
  21. Call Back I cant Hear You
  22. Ghost Call
  23. Hello
  24. De-escalating an irate caller