100%quality!!FollowupRemind astudent tocall usback.HelloDe-escalatingan iratecalleraskprobingquestionsGoodJobReturningan emailChatreturningavoicemailwhatandwhyCall BackI cantHear YouGhostCallCan youhear menowWhat isyoufavoritepet's nameInternetwentoutSet thetoneFirstMondaytransfer tosubjectmatterexpertpostingKudosgetting a call2 minutesbefore endof shiftThankyouCan youexpeditethatGettingstuck on along call.100%quality!!FollowupRemind astudent tocall usback.HelloDe-escalatingan iratecalleraskprobingquestionsGoodJobReturningan emailChatreturningavoicemailwhatandwhyCall BackI cantHear YouGhostCallCan youhear menowWhat isyoufavoritepet's nameInternetwentoutSet thetoneFirstMondaytransfer tosubjectmatterexpertpostingKudosgetting a call2 minutesbefore endof shiftThankyouCan youexpeditethatGettingstuck on along call.

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% quality!!
  2. Follow up
  3. Remind a student to call us back.
  4. Hello
  5. De-escalating an irate caller
  6. ask probing questions
  7. Good Job
  8. Returning an email
  9. Chat
  10. returning a voicemail
  11. what and why
  12. Call Back I cant Hear You
  13. Ghost Call
  14. Can you hear me now
  15. What is you favorite pet's name
  16. Internet went out
  17. Set the tone
  18. First Monday
  19. transfer to subject matter expert
  20. posting Kudos
  21. getting a call 2 minutes before end of shift
  22. Thank you
  23. Can you expedite that
  24. Getting stuck on a long call.