Hellogetting a call2 minutesbefore endof shiftreturningavoicemailtransfer tosubjectmatterexpertSet thetoneReturningan emailPAD ismovingslowGoodJobGhostCallwhatandwhy100%quality!!ThankyouCan youhear menowFirstMondayFollowupaskprobingquestionsChatRemind astudent tocall usback.Gettingstuck on along call.InternetwentoutWhat isyoufavoritepet's nameCan youexpeditethatDe-escalatingan iratecallerpostingKudosHellogetting a call2 minutesbefore endof shiftreturningavoicemailtransfer tosubjectmatterexpertSet thetoneReturningan emailPAD ismovingslowGoodJobGhostCallwhatandwhy100%quality!!ThankyouCan youhear menowFirstMondayFollowupaskprobingquestionsChatRemind astudent tocall usback.Gettingstuck on along call.InternetwentoutWhat isyoufavoritepet's nameCan youexpeditethatDe-escalatingan iratecallerpostingKudos

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hello
  2. getting a call 2 minutes before end of shift
  3. returning a voicemail
  4. transfer to subject matter expert
  5. Set the tone
  6. Returning an email
  7. PAD is moving slow
  8. Good Job
  9. Ghost Call
  10. what and why
  11. 100% quality!!
  12. Thank you
  13. Can you hear me now
  14. First Monday
  15. Follow up
  16. ask probing questions
  17. Chat
  18. Remind a student to call us back.
  19. Getting stuck on a long call.
  20. Internet went out
  21. What is you favorite pet's name
  22. Can you expedite that
  23. De-escalating an irate caller
  24. posting Kudos