ThankyouDe-escalatingan iratecallerFollowupRemind astudent tocall usback.Returningan emailgetting a call2 minutesbefore endof shiftCan youexpeditethataskprobingquestionsSet thetoneChatGettingstuck on along call.Can youhear menowHellopostingKudosGoodJobtransfer tosubjectmatterexpertWhat isyoufavoritepet's nameInternetwentoutPAD ismovingslowwhatandwhyGhostCallreturningavoicemailFirstMonday100%quality!!ThankyouDe-escalatingan iratecallerFollowupRemind astudent tocall usback.Returningan emailgetting a call2 minutesbefore endof shiftCan youexpeditethataskprobingquestionsSet thetoneChatGettingstuck on along call.Can youhear menowHellopostingKudosGoodJobtransfer tosubjectmatterexpertWhat isyoufavoritepet's nameInternetwentoutPAD ismovingslowwhatandwhyGhostCallreturningavoicemailFirstMonday100%quality!!

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you
  2. De-escalating an irate caller
  3. Follow up
  4. Remind a student to call us back.
  5. Returning an email
  6. getting a call 2 minutes before end of shift
  7. Can you expedite that
  8. ask probing questions
  9. Set the tone
  10. Chat
  11. Getting stuck on a long call.
  12. Can you hear me now
  13. Hello
  14. posting Kudos
  15. Good Job
  16. transfer to subject matter expert
  17. What is you favorite pet's name
  18. Internet went out
  19. PAD is moving slow
  20. what and why
  21. Ghost Call
  22. returning a voicemail
  23. First Monday
  24. 100% quality!!