Can youexpeditethat100%quality!!returningavoicemailpostingKudosaskprobingquestionswhatandwhyWhat isyoufavoritepet's nameFirstMondaySet thetoneDe-escalatingan iratecallertransfer tosubjectmatterexpertInternetwentoutCan youhear menowThankyouHelloReturningan emailRemind astudent tocall usback.ChatGhostCallFollowupGoodJobGettingstuck on along call.PAD ismovingslowgetting a call2 minutesbefore endof shiftCan youexpeditethat100%quality!!returningavoicemailpostingKudosaskprobingquestionswhatandwhyWhat isyoufavoritepet's nameFirstMondaySet thetoneDe-escalatingan iratecallertransfer tosubjectmatterexpertInternetwentoutCan youhear menowThankyouHelloReturningan emailRemind astudent tocall usback.ChatGhostCallFollowupGoodJobGettingstuck on along call.PAD ismovingslowgetting a call2 minutesbefore endof shift

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you expedite that
  2. 100% quality!!
  3. returning a voicemail
  4. posting Kudos
  5. ask probing questions
  6. what and why
  7. What is you favorite pet's name
  8. First Monday
  9. Set the tone
  10. De-escalating an irate caller
  11. transfer to subject matter expert
  12. Internet went out
  13. Can you hear me now
  14. Thank you
  15. Hello
  16. Returning an email
  17. Remind a student to call us back.
  18. Chat
  19. Ghost Call
  20. Follow up
  21. Good Job
  22. Getting stuck on a long call.
  23. PAD is moving slow
  24. getting a call 2 minutes before end of shift