HelloFollowupInternetwentoutGettingstuck on along call.getting a call2 minutesbefore endof shiftFirstMondayCan youhear menowGoodJobreturningavoicemailThankyouwhatandwhyReturningan emailCan youexpeditethatDe-escalatingan iratecallerGhostCallaskprobingquestions100%quality!!transfer tosubjectmatterexpertSet thetonePAD ismovingslowpostingKudosChatWhat isyoufavoritepet's nameRemind astudent tocall usback.HelloFollowupInternetwentoutGettingstuck on along call.getting a call2 minutesbefore endof shiftFirstMondayCan youhear menowGoodJobreturningavoicemailThankyouwhatandwhyReturningan emailCan youexpeditethatDe-escalatingan iratecallerGhostCallaskprobingquestions100%quality!!transfer tosubjectmatterexpertSet thetonePAD ismovingslowpostingKudosChatWhat isyoufavoritepet's nameRemind astudent tocall usback.

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hello
  2. Follow up
  3. Internet went out
  4. Getting stuck on a long call.
  5. getting a call 2 minutes before end of shift
  6. First Monday
  7. Can you hear me now
  8. Good Job
  9. returning a voicemail
  10. Thank you
  11. what and why
  12. Returning an email
  13. Can you expedite that
  14. De-escalating an irate caller
  15. Ghost Call
  16. ask probing questions
  17. 100% quality!!
  18. transfer to subject matter expert
  19. Set the tone
  20. PAD is moving slow
  21. posting Kudos
  22. Chat
  23. What is you favorite pet's name
  24. Remind a student to call us back.