Set thetoneGoodJobreturningavoicemailWhat isyoufavoritepet's nametransfer tosubjectmatterexpertCan youhear menowHelloReturningan emailRemind astudent tocall usback.getting a call2 minutesbefore endof shiftaskprobingquestionswhatandwhyPAD ismovingslowDe-escalatingan iratecallerFirstMondayGhostCallFollowuppostingKudosCan youexpeditethatChat100%quality!!ThankyouGettingstuck on along call.InternetwentoutSet thetoneGoodJobreturningavoicemailWhat isyoufavoritepet's nametransfer tosubjectmatterexpertCan youhear menowHelloReturningan emailRemind astudent tocall usback.getting a call2 minutesbefore endof shiftaskprobingquestionswhatandwhyPAD ismovingslowDe-escalatingan iratecallerFirstMondayGhostCallFollowuppostingKudosCan youexpeditethatChat100%quality!!ThankyouGettingstuck on along call.Internetwentout

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set the tone
  2. Good Job
  3. returning a voicemail
  4. What is you favorite pet's name
  5. transfer to subject matter expert
  6. Can you hear me now
  7. Hello
  8. Returning an email
  9. Remind a student to call us back.
  10. getting a call 2 minutes before end of shift
  11. ask probing questions
  12. what and why
  13. PAD is moving slow
  14. De-escalating an irate caller
  15. First Monday
  16. Ghost Call
  17. Follow up
  18. posting Kudos
  19. Can you expedite that
  20. Chat
  21. 100% quality!!
  22. Thank you
  23. Getting stuck on a long call.
  24. Internet went out