InternetwentoutHelloThankyougetting a call2 minutesbefore endof shiftaskprobingquestionsSet thetoneGoodJobwhatandwhyChatRemind astudent tocall usback.Can youexpeditethatReturningan emailGettingstuck on along call.returningavoicemailFirstMondayGhostCallWhat isyoufavoritepet's namepostingKudosFollowupCan youhear menow100%quality!!transfer tosubjectmatterexpertPAD ismovingslowDe-escalatingan iratecallerInternetwentoutHelloThankyougetting a call2 minutesbefore endof shiftaskprobingquestionsSet thetoneGoodJobwhatandwhyChatRemind astudent tocall usback.Can youexpeditethatReturningan emailGettingstuck on along call.returningavoicemailFirstMondayGhostCallWhat isyoufavoritepet's namepostingKudosFollowupCan youhear menow100%quality!!transfer tosubjectmatterexpertPAD ismovingslowDe-escalatingan iratecaller

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Internet went out
  2. Hello
  3. Thank you
  4. getting a call 2 minutes before end of shift
  5. ask probing questions
  6. Set the tone
  7. Good Job
  8. what and why
  9. Chat
  10. Remind a student to call us back.
  11. Can you expedite that
  12. Returning an email
  13. Getting stuck on a long call.
  14. returning a voicemail
  15. First Monday
  16. Ghost Call
  17. What is you favorite pet's name
  18. posting Kudos
  19. Follow up
  20. Can you hear me now
  21. 100% quality!!
  22. transfer to subject matter expert
  23. PAD is moving slow
  24. De-escalating an irate caller