What isyoufavoritepet's nameReturningan emailChatFirstMondaywhatandwhyThankyouInternetwentoutaskprobingquestionsSet thetone100%quality!!Can youexpeditethatGoodJobDe-escalatingan iratecallerreturningavoicemailRemind astudent tocall usback.postingKudosHelloPAD ismovingslowGettingstuck on along call.Can youhear menowtransfer tosubjectmatterexpertgetting a call2 minutesbefore endof shiftGhostCallFollowupWhat isyoufavoritepet's nameReturningan emailChatFirstMondaywhatandwhyThankyouInternetwentoutaskprobingquestionsSet thetone100%quality!!Can youexpeditethatGoodJobDe-escalatingan iratecallerreturningavoicemailRemind astudent tocall usback.postingKudosHelloPAD ismovingslowGettingstuck on along call.Can youhear menowtransfer tosubjectmatterexpertgetting a call2 minutesbefore endof shiftGhostCallFollowup

SSC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is you favorite pet's name
  2. Returning an email
  3. Chat
  4. First Monday
  5. what and why
  6. Thank you
  7. Internet went out
  8. ask probing questions
  9. Set the tone
  10. 100% quality!!
  11. Can you expedite that
  12. Good Job
  13. De-escalating an irate caller
  14. returning a voicemail
  15. Remind a student to call us back.
  16. posting Kudos
  17. Hello
  18. PAD is moving slow
  19. Getting stuck on a long call.
  20. Can you hear me now
  21. transfer to subject matter expert
  22. getting a call 2 minutes before end of shift
  23. Ghost Call
  24. Follow up