FullregistrationUnderagepatientcalling inSchedulea no showrescheduleAttemptcollaborationwith anotherclinicCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)ScheduleNV DERCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyYou’ve beenin “Ready”state for 20minsFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdatePatientcancelsw/less than 3hoursOutsideclinic/providercalled to checkon a referral forfamilyReceive a callfrom EmilyMoon/Taco/internalmemberFamilyrequestinginterpreterFinish30 callsby 2pmSchedulean apt withSamanthaGoldklangReceivea PALcallCall from apatient’snamestarting withthe letter YInternalprovider orPCP’s officecalling intoschedulepatientArrivedto workon timeLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Call from alipidsrescheduleDefused afrustratedfamily/sendto familyfeedbackComplete acall withoutputting familyon hold *ifappropriate*ProvidedCOVIDdetailsduring callFullregistrationUnderagepatientcalling inSchedulea no showrescheduleAttemptcollaborationwith anotherclinicCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)ScheduleNV DERCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyYou’ve beenin “Ready”state for 20minsFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdatePatientcancelsw/less than 3hoursOutsideclinic/providercalled to checkon a referral forfamilyReceive a callfrom EmilyMoon/Taco/internalmemberFamilyrequestinginterpreterFinish30 callsby 2pmSchedulean apt withSamanthaGoldklangReceivea PALcallCall from apatient’snamestarting withthe letter YInternalprovider orPCP’s officecalling intoschedulepatientArrivedto workon timeLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Call from alipidsrescheduleDefused afrustratedfamily/sendto familyfeedbackComplete acall withoutputting familyon hold *ifappropriate*ProvidedCOVIDdetailsduring call

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Full registration
  2. Underage patient calling in
  3. Schedule a no show reschedule
  4. Attempt collaboration with another clinic
  5. Call from somebody with the their name starting with your initial (Patient or Parent)
  6. Schedule NV DER
  7. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  8. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  9. You’ve been in “Ready” state for 20 mins
  10. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  11. Patient cancels w/less than 3 hours
  12. Outside clinic/provider called to check on a referral for family
  13. Receive a call from Emily Moon/Taco/internal member
  14. Family requesting interpreter
  15. Finish 30 calls by 2pm
  16. Schedule an apt with Samantha Goldklang
  17. Receive a PAL call
  18. Call from a patient’s name starting with the letter Y
  19. Internal provider or PCP’s office calling into schedule patient
  20. Arrived to work on time
  21. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  22. Call from a lipids reschedule
  23. Defused a frustrated family/send to family feedback
  24. Complete a call without putting family on hold *if appropriate*
  25. Provided COVID details during call