Arrivedto workon timeFullregistrationScheduleNV DERCall from apatient’snamestarting withthe letter YSchedulea no showrescheduleLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Patientcancelsw/less than 3hoursFamilyrequestinginterpreterCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Receive a callfrom EmilyMoon/Taco/internalmemberInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulean apt withSamanthaGoldklangInternalprovider orPCP’s officecalling intoschedulepatientUnderagepatientcalling inFinish30 callsby 2pmYou’ve beenin “Ready”state for 20minsComplete acall withoutputting familyon hold *ifappropriate*Family refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallDefused afrustratedfamily/sendto familyfeedbackProvidedCOVIDdetailsduring callCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Attemptcollaborationwith anotherclinicCall from alipidsrescheduleOutsideclinic/providercalled to checkon a referral forfamilyArrivedto workon timeFullregistrationScheduleNV DERCall from apatient’snamestarting withthe letter YSchedulea no showrescheduleLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Patientcancelsw/less than 3hoursFamilyrequestinginterpreterCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Receive a callfrom EmilyMoon/Taco/internalmemberInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulean apt withSamanthaGoldklangInternalprovider orPCP’s officecalling intoschedulepatientUnderagepatientcalling inFinish30 callsby 2pmYou’ve beenin “Ready”state for 20minsComplete acall withoutputting familyon hold *ifappropriate*Family refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallDefused afrustratedfamily/sendto familyfeedbackProvidedCOVIDdetailsduring callCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Attemptcollaborationwith anotherclinicCall from alipidsrescheduleOutsideclinic/providercalled to checkon a referral forfamily

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Arrived to work on time
  2. Full registration
  3. Schedule NV DER
  4. Call from a patient’s name starting with the letter Y
  5. Schedule a no show reschedule
  6. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  7. Patient cancels w/less than 3 hours
  8. Family requesting interpreter
  9. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  10. Receive a call from Emily Moon/Taco/internal member
  11. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  12. Schedule an apt with Samantha Goldklang
  13. Internal provider or PCP’s office calling into schedule patient
  14. Underage patient calling in
  15. Finish 30 calls by 2pm
  16. You’ve been in “Ready” state for 20 mins
  17. Complete a call without putting family on hold *if appropriate*
  18. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  19. Receive a PAL call
  20. Defused a frustrated family/send to family feedback
  21. Provided COVID details during call
  22. Call from somebody with the their name starting with your initial (Patient or Parent)
  23. Attempt collaboration with another clinic
  24. Call from a lipids reschedule
  25. Outside clinic/provider called to check on a referral for family