Receive a callfrom EmilyMoon/Taco/internalmemberFamilyrequestinginterpreterCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateFullregistrationCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)You’ve beenin “Ready”state for 20minsPatientcancelsw/less than 3hoursAttemptcollaborationwith anotherclinicArrivedto workon timeFinish30 callsby 2pmReceivea PALcallSchedulea no showrescheduleCall from alipidsrescheduleUnderagepatientcalling inSchedulean apt withSamanthaGoldklangDefused afrustratedfamily/sendto familyfeedbackLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Complete acall withoutputting familyon hold *ifappropriate*Outsideclinic/providercalled to checkon a referral forfamilyProvidedCOVIDdetailsduring callScheduleNV DERInternalprovider orPCP’s officecalling intoschedulepatientCall from apatient’snamestarting withthe letter YReceive a callfrom EmilyMoon/Taco/internalmemberFamilyrequestinginterpreterCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateFullregistrationCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)You’ve beenin “Ready”state for 20minsPatientcancelsw/less than 3hoursAttemptcollaborationwith anotherclinicArrivedto workon timeFinish30 callsby 2pmReceivea PALcallSchedulea no showrescheduleCall from alipidsrescheduleUnderagepatientcalling inSchedulean apt withSamanthaGoldklangDefused afrustratedfamily/sendto familyfeedbackLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Complete acall withoutputting familyon hold *ifappropriate*Outsideclinic/providercalled to checkon a referral forfamilyProvidedCOVIDdetailsduring callScheduleNV DERInternalprovider orPCP’s officecalling intoschedulepatientCall from apatient’snamestarting withthe letter Y

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a call from Emily Moon/Taco/internal member
  2. Family requesting interpreter
  3. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  4. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  5. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  6. Full registration
  7. Call from somebody with the their name starting with your initial (Patient or Parent)
  8. You’ve been in “Ready” state for 20 mins
  9. Patient cancels w/less than 3 hours
  10. Attempt collaboration with another clinic
  11. Arrived to work on time
  12. Finish 30 calls by 2pm
  13. Receive a PAL call
  14. Schedule a no show reschedule
  15. Call from a lipids reschedule
  16. Underage patient calling in
  17. Schedule an apt with Samantha Goldklang
  18. Defused a frustrated family/send to family feedback
  19. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  20. Complete a call without putting family on hold *if appropriate*
  21. Outside clinic/provider called to check on a referral for family
  22. Provided COVID details during call
  23. Schedule NV DER
  24. Internal provider or PCP’s office calling into schedule patient
  25. Call from a patient’s name starting with the letter Y