(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Underage patient calling in
Complete a call without putting family on hold *if appropriate*
Receive a call from Emily Moon/Taco/internal member
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Receive a PAL call
Call from somebody with the their name starting with your initial (Patient or Parent)
Call from a patient’s name starting with the letter Y
Full registration
Attempt collaboration with another clinic
Provided COVID details during call
Finish 30 calls by 2pm
Internal provider or PCP’s office calling into schedule patient
Schedule a no show reschedule
Defused a frustrated family/send to family feedback
Arrived to work on time
Family requesting interpreter
Outside clinic/provider called to check on a referral for family
Call from a lipids reschedule
You’ve been in “Ready” state for 20 mins
Patient cancels w/less than 3 hours
Schedule NV DER
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
