ScheduleNV DERCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Patientcancelsw/less than 3hoursReceivea PALcallFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)FamilyrequestinginterpreterSchedulean apt withSamanthaGoldklangCall from alipidsrescheduleCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Arrivedto workon timeDefused afrustratedfamily/sendto familyfeedbackProvidedCOVIDdetailsduring callYou’ve beenin “Ready”state for 20minsAttemptcollaborationwith anotherclinicReceive a callfrom EmilyMoon/Taco/internalmemberFinish30 callsby 2pmCall from apatient’snamestarting withthe letter YUnderagepatientcalling inOutsideclinic/providercalled to checkon a referral forfamilyFullregistrationSchedulea no showrescheduleInternalprovider orPCP’s officecalling intoschedulepatientComplete acall withoutputting familyon hold *ifappropriate*ScheduleNV DERCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Patientcancelsw/less than 3hoursReceivea PALcallFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)FamilyrequestinginterpreterSchedulean apt withSamanthaGoldklangCall from alipidsrescheduleCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Arrivedto workon timeDefused afrustratedfamily/sendto familyfeedbackProvidedCOVIDdetailsduring callYou’ve beenin “Ready”state for 20minsAttemptcollaborationwith anotherclinicReceive a callfrom EmilyMoon/Taco/internalmemberFinish30 callsby 2pmCall from apatient’snamestarting withthe letter YUnderagepatientcalling inOutsideclinic/providercalled to checkon a referral forfamilyFullregistrationSchedulea no showrescheduleInternalprovider orPCP’s officecalling intoschedulepatientComplete acall withoutputting familyon hold *ifappropriate*

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule NV DER
  2. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  3. Patient cancels w/less than 3 hours
  4. Receive a PAL call
  5. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  6. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  7. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  8. Family requesting interpreter
  9. Schedule an apt with Samantha Goldklang
  10. Call from a lipids reschedule
  11. Call from somebody with the their name starting with your initial (Patient or Parent)
  12. Arrived to work on time
  13. Defused a frustrated family/send to family feedback
  14. Provided COVID details during call
  15. You’ve been in “Ready” state for 20 mins
  16. Attempt collaboration with another clinic
  17. Receive a call from Emily Moon/Taco/internal member
  18. Finish 30 calls by 2pm
  19. Call from a patient’s name starting with the letter Y
  20. Underage patient calling in
  21. Outside clinic/provider called to check on a referral for family
  22. Full registration
  23. Schedule a no show reschedule
  24. Internal provider or PCP’s office calling into schedule patient
  25. Complete a call without putting family on hold *if appropriate*