Patientcancelsw/less than 3hoursAttemptcollaborationwith anotherclinicCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Learn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Family refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateCall from apatient’snamestarting withthe letter YReceivea PALcallUnderagepatientcalling inScheduleNV DERInternalprovider orPCP’s officecalling intoschedulepatientInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulea no showrescheduleOutsideclinic/providercalled to checkon a referral forfamilyReceive a callfrom EmilyMoon/Taco/internalmemberFinish30 callsby 2pmDefused afrustratedfamily/sendto familyfeedbackYou’ve beenin “Ready”state for 20minsCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)ProvidedCOVIDdetailsduring callCall from alipidsrescheduleSchedulean apt withSamanthaGoldklangFullregistrationFamilyrequestinginterpreterArrivedto workon timeComplete acall withoutputting familyon hold *ifappropriate*Patientcancelsw/less than 3hoursAttemptcollaborationwith anotherclinicCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Learn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Family refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateCall from apatient’snamestarting withthe letter YReceivea PALcallUnderagepatientcalling inScheduleNV DERInternalprovider orPCP’s officecalling intoschedulepatientInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulea no showrescheduleOutsideclinic/providercalled to checkon a referral forfamilyReceive a callfrom EmilyMoon/Taco/internalmemberFinish30 callsby 2pmDefused afrustratedfamily/sendto familyfeedbackYou’ve beenin “Ready”state for 20minsCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)ProvidedCOVIDdetailsduring callCall from alipidsrescheduleSchedulean apt withSamanthaGoldklangFullregistrationFamilyrequestinginterpreterArrivedto workon timeComplete acall withoutputting familyon hold *ifappropriate*

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient cancels w/less than 3 hours
  2. Attempt collaboration with another clinic
  3. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  4. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  5. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  6. Call from a patient’s name starting with the letter Y
  7. Receive a PAL call
  8. Underage patient calling in
  9. Schedule NV DER
  10. Internal provider or PCP’s office calling into schedule patient
  11. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  12. Schedule a no show reschedule
  13. Outside clinic/provider called to check on a referral for family
  14. Receive a call from Emily Moon/Taco/internal member
  15. Finish 30 calls by 2pm
  16. Defused a frustrated family/send to family feedback
  17. You’ve been in “Ready” state for 20 mins
  18. Call from somebody with the their name starting with your initial (Patient or Parent)
  19. Provided COVID details during call
  20. Call from a lipids reschedule
  21. Schedule an apt with Samantha Goldklang
  22. Full registration
  23. Family requesting interpreter
  24. Arrived to work on time
  25. Complete a call without putting family on hold *if appropriate*