Attemptcollaborationwith anotherclinicComplete acall withoutputting familyon hold *ifappropriate*Receive a callfrom EmilyMoon/Taco/internalmemberDefused afrustratedfamily/sendto familyfeedbackInternalprovider orPCP’s officecalling intoschedulepatientCall from alipidsrescheduleCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Schedulean apt withSamanthaGoldklangScheduleNV DERInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulea no showreschedulePatientcancelsw/less than 3hoursProvidedCOVIDdetailsduring callFamilyrequestinginterpreterFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Outsideclinic/providercalled to checkon a referral forfamilyFullregistrationUnderagepatientcalling inYou’ve beenin “Ready”state for 20minsArrivedto workon timeFinish30 callsby 2pmCall from apatient’snamestarting withthe letter YLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Attemptcollaborationwith anotherclinicComplete acall withoutputting familyon hold *ifappropriate*Receive a callfrom EmilyMoon/Taco/internalmemberDefused afrustratedfamily/sendto familyfeedbackInternalprovider orPCP’s officecalling intoschedulepatientCall from alipidsrescheduleCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Schedulean apt withSamanthaGoldklangScheduleNV DERInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familySchedulea no showreschedulePatientcancelsw/less than 3hoursProvidedCOVIDdetailsduring callFamilyrequestinginterpreterFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)Outsideclinic/providercalled to checkon a referral forfamilyFullregistrationUnderagepatientcalling inYou’ve beenin “Ready”state for 20minsArrivedto workon timeFinish30 callsby 2pmCall from apatient’snamestarting withthe letter YLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attempt collaboration with another clinic
  2. Complete a call without putting family on hold *if appropriate*
  3. Receive a call from Emily Moon/Taco/internal member
  4. Defused a frustrated family/send to family feedback
  5. Internal provider or PCP’s office calling into schedule patient
  6. Call from a lipids reschedule
  7. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  8. Schedule an apt with Samantha Goldklang
  9. Schedule NV DER
  10. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  11. Schedule a no show reschedule
  12. Patient cancels w/less than 3 hours
  13. Provided COVID details during call
  14. Family requesting interpreter
  15. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  16. Receive a PAL call
  17. Call from somebody with the their name starting with your initial (Patient or Parent)
  18. Outside clinic/provider called to check on a referral for family
  19. Full registration
  20. Underage patient calling in
  21. You’ve been in “Ready” state for 20 mins
  22. Arrived to work on time
  23. Finish 30 calls by 2pm
  24. Call from a patient’s name starting with the letter Y
  25. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)