Attemptcollaborationwith anotherclinicArrivedto workon timeUnderagepatientcalling inInternalprovider orPCP’s officecalling intoschedulepatientDefused afrustratedfamily/sendto familyfeedbackOutsideclinic/providercalled to checkon a referral forfamilySchedulean apt withSamanthaGoldklangFamilyrequestinginterpreterLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Patientcancelsw/less than 3hoursSchedulea no showrescheduleFinish30 callsby 2pmScheduleNV DERYou’ve beenin “Ready”state for 20minsComplete acall withoutputting familyon hold *ifappropriate*Call from apatient’snamestarting withthe letter YProvidedCOVIDdetailsduring callCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)FullregistrationCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Receive a callfrom EmilyMoon/Taco/internalmemberInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallCall from alipidsrescheduleAttemptcollaborationwith anotherclinicArrivedto workon timeUnderagepatientcalling inInternalprovider orPCP’s officecalling intoschedulepatientDefused afrustratedfamily/sendto familyfeedbackOutsideclinic/providercalled to checkon a referral forfamilySchedulean apt withSamanthaGoldklangFamilyrequestinginterpreterLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Patientcancelsw/less than 3hoursSchedulea no showrescheduleFinish30 callsby 2pmScheduleNV DERYou’ve beenin “Ready”state for 20minsComplete acall withoutputting familyon hold *ifappropriate*Call from apatient’snamestarting withthe letter YProvidedCOVIDdetailsduring callCall fromsomebody with thetheir name startingwith your initial(Patient or Parent)FullregistrationCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Receive a callfrom EmilyMoon/Taco/internalmemberInterpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateReceivea PALcallCall from alipidsreschedule

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Attempt collaboration with another clinic
  2. Arrived to work on time
  3. Underage patient calling in
  4. Internal provider or PCP’s office calling into schedule patient
  5. Defused a frustrated family/send to family feedback
  6. Outside clinic/provider called to check on a referral for family
  7. Schedule an apt with Samantha Goldklang
  8. Family requesting interpreter
  9. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  10. Patient cancels w/less than 3 hours
  11. Schedule a no show reschedule
  12. Finish 30 calls by 2pm
  13. Schedule NV DER
  14. You’ve been in “Ready” state for 20 mins
  15. Complete a call without putting family on hold *if appropriate*
  16. Call from a patient’s name starting with the letter Y
  17. Provided COVID details during call
  18. Call from somebody with the their name starting with your initial (Patient or Parent)
  19. Full registration
  20. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  21. Receive a call from Emily Moon/Taco/internal member
  22. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  23. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  24. Receive a PAL call
  25. Call from a lipids reschedule