FamilyrequestinginterpreterComplete acall withoutputting familyon hold *ifappropriate*Arrivedto workon timeScheduleNV DERCall from apatient’snamestarting withthe letter YLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyProvidedCOVIDdetailsduring callCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Call fromsomebody with thetheir name startingwith your initial(Patient or Parent)You’ve beenin “Ready”state for 20minsInternalprovider orPCP’s officecalling intoschedulepatientFinish30 callsby 2pmOutsideclinic/providercalled to checkon a referral forfamilyFullregistrationDefused afrustratedfamily/sendto familyfeedbackAttemptcollaborationwith anotherclinicUnderagepatientcalling inPatientcancelsw/less than 3hoursSchedulean apt withSamanthaGoldklangSchedulea no showrescheduleFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateCall from alipidsrescheduleReceivea PALcallReceive a callfrom EmilyMoon/Taco/internalmemberFamilyrequestinginterpreterComplete acall withoutputting familyon hold *ifappropriate*Arrivedto workon timeScheduleNV DERCall from apatient’snamestarting withthe letter YLearn a cool factabout your workneighbor/somethingyou have in common(remember the fact toshare during nextLDI)Interpreter neededbut familyrefuses/Interpreterdisconnectedwhile on phonewith familyProvidedCOVIDdetailsduring callCall from parentwith unreasonablerequest (i.e.asking for a r/s foran appt later in theday)Call fromsomebody with thetheir name startingwith your initial(Patient or Parent)You’ve beenin “Ready”state for 20minsInternalprovider orPCP’s officecalling intoschedulepatientFinish30 callsby 2pmOutsideclinic/providercalled to checkon a referral forfamilyFullregistrationDefused afrustratedfamily/sendto familyfeedbackAttemptcollaborationwith anotherclinicUnderagepatientcalling inPatientcancelsw/less than 3hoursSchedulean apt withSamanthaGoldklangSchedulea no showrescheduleFamily refused toprovide informationfor securitypurposes or doesn’tknow patient’sbirthdateCall from alipidsrescheduleReceivea PALcallReceive a callfrom EmilyMoon/Taco/internalmember

team teal wizards bingoooooo IB Crew - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Family requesting interpreter
  2. Complete a call without putting family on hold *if appropriate*
  3. Arrived to work on time
  4. Schedule NV DER
  5. Call from a patient’s name starting with the letter Y
  6. Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
  7. Interpreter needed but family refuses/Interpreter disconnected while on phone with family
  8. Provided COVID details during call
  9. Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
  10. Call from somebody with the their name starting with your initial (Patient or Parent)
  11. You’ve been in “Ready” state for 20 mins
  12. Internal provider or PCP’s office calling into schedule patient
  13. Finish 30 calls by 2pm
  14. Outside clinic/provider called to check on a referral for family
  15. Full registration
  16. Defused a frustrated family/send to family feedback
  17. Attempt collaboration with another clinic
  18. Underage patient calling in
  19. Patient cancels w/less than 3 hours
  20. Schedule an apt with Samantha Goldklang
  21. Schedule a no show reschedule
  22. Family refused to provide information for security purposes or doesn’t know patient’s birthdate
  23. Call from a lipids reschedule
  24. Receive a PAL call
  25. Receive a call from Emily Moon/Taco/internal member