(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Full registration
Underage patient calling in
Schedule a no show reschedule
Attempt collaboration with another clinic
Call from somebody with the their name starting with your initial (Patient or Parent)
Schedule NV DER
Call from parent with unreasonable request (i.e. asking for a r/s for an appt later in the day)
Interpreter needed but family refuses/Interpreter disconnected while on phone with family
You’ve been in “Ready” state for 20 mins
Family refused to provide information for security purposes or doesn’t know patient’s birthdate
Patient cancels w/less than 3 hours
Outside clinic/provider called to check on a referral for family
Receive a call from Emily Moon/Taco/internal member
Family requesting interpreter
Finish 30 calls by 2pm
Schedule an apt with Samantha Goldklang
Receive a PAL call
Call from a patient’s name starting with the letter Y
Internal provider or PCP’s office calling into schedule patient
Arrived to work on time
Learn a cool fact about your work neighbor/something you have in common (remember the fact to share during next LDI)
Call from a lipids reschedule
Defused a frustrated family/send to family feedback
Complete a call without putting family on hold *if appropriate*