Callsabout LowWPMemailVM boxnot setupCallsasking fora differentscheduleRejectedcandidatecalls in toask WhyCalls daysbeforescheduledinterviewNeedsOBresentCalls askingabout adifferentposition thanhired forCannotattendtrainingWantsto talkto SupDid notget anemail/callPeopletalking inthebackgroundAsksaboutpayrateCalls forAdmin,Payroll orHRCalls foremploymentverificationConfusedoninterviewtimeDeclinespositionduring OBcallCannotlog intoPCCalls fortraininglinksCalls in torescheduleActive agentcalling abouttransferCandidateasks toplace youon HoldCalls rightafter missedcall forinterviewCallsabout 2ndinterviewCallsabout theSD retakeCallsabout LowWPMemailVM boxnot setupCallsasking fora differentscheduleRejectedcandidatecalls in toask WhyCalls daysbeforescheduledinterviewNeedsOBresentCalls askingabout adifferentposition thanhired forCannotattendtrainingWantsto talkto SupDid notget anemail/callPeopletalking inthebackgroundAsksaboutpayrateCalls forAdmin,Payroll orHRCalls foremploymentverificationConfusedoninterviewtimeDeclinespositionduring OBcallCannotlog intoPCCalls fortraininglinksCalls in torescheduleActive agentcalling abouttransferCandidateasks toplace youon HoldCalls rightafter missedcall forinterviewCallsabout 2ndinterviewCallsabout theSD retake

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls about Low WPM email
  2. VM box not set up
  3. Calls asking for a different schedule
  4. Rejected candidate calls in to ask Why
  5. Calls days before scheduled interview
  6. Needs OB resent
  7. Calls asking about a different position than hired for
  8. Cannot attend training
  9. Wants to talk to Sup
  10. Did not get an email/call
  11. People talking in the background
  12. Asks about payrate
  13. Calls for Admin, Payroll or HR
  14. Calls for employment verification
  15. Confused on interview time
  16. Declines position during OB call
  17. Cannot log into PC
  18. Calls for training links
  19. Calls in to reschedule
  20. Active agent calling about transfer
  21. Candidate asks to place you on Hold
  22. Calls right after missed call for interview
  23. Calls about 2nd interview
  24. Calls about the SD retake