Rejectedcandidatecalls in toask WhyCalls daysbeforescheduledinterviewCalls in torescheduleCalls foremploymentverificationCalls forAdmin,Payroll orHRPeopletalking inthebackgroundAsksaboutpayrateCallsabout theSD retakeCandidateasks toplace youon HoldCallsasking fora differentscheduleWantsto talkto SupCalls askingabout adifferentposition thanhired forNeedsOBresentCallsabout 2ndinterviewDeclinespositionduring OBcallDid notget anemail/callCannotlog intoPCCannotattendtrainingConfusedoninterviewtimeCalls fortraininglinksCallsabout LowWPMemailActive agentcalling abouttransferCalls rightafter missedcall forinterviewVM boxnot setupRejectedcandidatecalls in toask WhyCalls daysbeforescheduledinterviewCalls in torescheduleCalls foremploymentverificationCalls forAdmin,Payroll orHRPeopletalking inthebackgroundAsksaboutpayrateCallsabout theSD retakeCandidateasks toplace youon HoldCallsasking fora differentscheduleWantsto talkto SupCalls askingabout adifferentposition thanhired forNeedsOBresentCallsabout 2ndinterviewDeclinespositionduring OBcallDid notget anemail/callCannotlog intoPCCannotattendtrainingConfusedoninterviewtimeCalls fortraininglinksCallsabout LowWPMemailActive agentcalling abouttransferCalls rightafter missedcall forinterviewVM boxnot setup

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rejected candidate calls in to ask Why
  2. Calls days before scheduled interview
  3. Calls in to reschedule
  4. Calls for employment verification
  5. Calls for Admin, Payroll or HR
  6. People talking in the background
  7. Asks about payrate
  8. Calls about the SD retake
  9. Candidate asks to place you on Hold
  10. Calls asking for a different schedule
  11. Wants to talk to Sup
  12. Calls asking about a different position than hired for
  13. Needs OB resent
  14. Calls about 2nd interview
  15. Declines position during OB call
  16. Did not get an email/call
  17. Cannot log into PC
  18. Cannot attend training
  19. Confused on interview time
  20. Calls for training links
  21. Calls about Low WPM email
  22. Active agent calling about transfer
  23. Calls right after missed call for interview
  24. VM box not set up