Declinespositionduring OBcallCannotattendtrainingCallsasking fora differentscheduleCalls askingabout adifferentposition thanhired forCallsabout 2ndinterviewVM boxnot setupCalls foremploymentverificationCalls fortraininglinksCallsabout theSD retakeCallsabout LowWPMemailCannotlog intoPCRejectedcandidatecalls in toask WhyActive agentcalling abouttransferCalls daysbeforescheduledinterviewCalls forAdmin,Payroll orHRConfusedoninterviewtimeCalls rightafter missedcall forinterviewAsksaboutpayrateWantsto talkto SupDid notget anemail/callCalls in toreschedulePeopletalking inthebackgroundNeedsOBresentCandidateasks toplace youon HoldDeclinespositionduring OBcallCannotattendtrainingCallsasking fora differentscheduleCalls askingabout adifferentposition thanhired forCallsabout 2ndinterviewVM boxnot setupCalls foremploymentverificationCalls fortraininglinksCallsabout theSD retakeCallsabout LowWPMemailCannotlog intoPCRejectedcandidatecalls in toask WhyActive agentcalling abouttransferCalls daysbeforescheduledinterviewCalls forAdmin,Payroll orHRConfusedoninterviewtimeCalls rightafter missedcall forinterviewAsksaboutpayrateWantsto talkto SupDid notget anemail/callCalls in toreschedulePeopletalking inthebackgroundNeedsOBresentCandidateasks toplace youon Hold

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Declines position during OB call
  2. Cannot attend training
  3. Calls asking for a different schedule
  4. Calls asking about a different position than hired for
  5. Calls about 2nd interview
  6. VM box not set up
  7. Calls for employment verification
  8. Calls for training links
  9. Calls about the SD retake
  10. Calls about Low WPM email
  11. Cannot log into PC
  12. Rejected candidate calls in to ask Why
  13. Active agent calling about transfer
  14. Calls days before scheduled interview
  15. Calls for Admin, Payroll or HR
  16. Confused on interview time
  17. Calls right after missed call for interview
  18. Asks about payrate
  19. Wants to talk to Sup
  20. Did not get an email/call
  21. Calls in to reschedule
  22. People talking in the background
  23. Needs OB resent
  24. Candidate asks to place you on Hold