Cannotlog intoPCCallsasking fora differentscheduleVM boxnot setupCallsabout theSD retakeCalls in torescheduleRejectedcandidatecalls in toask WhyCalls fortraininglinksWantsto talkto SupCandidateasks toplace youon HoldNeedsOBresentCallsabout 2ndinterviewActive agentcalling abouttransferCannotattendtrainingCalls daysbeforescheduledinterviewCalls forAdmin,Payroll orHRDid notget anemail/callCalls askingabout adifferentposition thanhired forCalls rightafter missedcall forinterviewCalls foremploymentverificationDeclinespositionduring OBcallPeopletalking inthebackgroundConfusedoninterviewtimeAsksaboutpayrateCallsabout LowWPMemailCannotlog intoPCCallsasking fora differentscheduleVM boxnot setupCallsabout theSD retakeCalls in torescheduleRejectedcandidatecalls in toask WhyCalls fortraininglinksWantsto talkto SupCandidateasks toplace youon HoldNeedsOBresentCallsabout 2ndinterviewActive agentcalling abouttransferCannotattendtrainingCalls daysbeforescheduledinterviewCalls forAdmin,Payroll orHRDid notget anemail/callCalls askingabout adifferentposition thanhired forCalls rightafter missedcall forinterviewCalls foremploymentverificationDeclinespositionduring OBcallPeopletalking inthebackgroundConfusedoninterviewtimeAsksaboutpayrateCallsabout LowWPMemail

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cannot log into PC
  2. Calls asking for a different schedule
  3. VM box not set up
  4. Calls about the SD retake
  5. Calls in to reschedule
  6. Rejected candidate calls in to ask Why
  7. Calls for training links
  8. Wants to talk to Sup
  9. Candidate asks to place you on Hold
  10. Needs OB resent
  11. Calls about 2nd interview
  12. Active agent calling about transfer
  13. Cannot attend training
  14. Calls days before scheduled interview
  15. Calls for Admin, Payroll or HR
  16. Did not get an email/call
  17. Calls asking about a different position than hired for
  18. Calls right after missed call for interview
  19. Calls for employment verification
  20. Declines position during OB call
  21. People talking in the background
  22. Confused on interview time
  23. Asks about payrate
  24. Calls about Low WPM email