Declinespositionduring OBcallNeedsOBresentPeopletalking inthebackgroundCallsabout 2ndinterviewCalls rightafter missedcall forinterviewCannotlog intoPCCandidateasks toplace youon HoldConfusedoninterviewtimeCalls daysbeforescheduledinterviewActive agentcalling abouttransferCalls fortraininglinksCalls forAdmin,Payroll orHRCalls askingabout adifferentposition thanhired forCallsabout LowWPMemailCalls foremploymentverificationCallsabout theSD retakeCallsasking fora differentscheduleRejectedcandidatecalls in toask WhyCalls in torescheduleVM boxnot setupAsksaboutpayrateCannotattendtrainingWantsto talkto SupDid notget anemail/callDeclinespositionduring OBcallNeedsOBresentPeopletalking inthebackgroundCallsabout 2ndinterviewCalls rightafter missedcall forinterviewCannotlog intoPCCandidateasks toplace youon HoldConfusedoninterviewtimeCalls daysbeforescheduledinterviewActive agentcalling abouttransferCalls fortraininglinksCalls forAdmin,Payroll orHRCalls askingabout adifferentposition thanhired forCallsabout LowWPMemailCalls foremploymentverificationCallsabout theSD retakeCallsasking fora differentscheduleRejectedcandidatecalls in toask WhyCalls in torescheduleVM boxnot setupAsksaboutpayrateCannotattendtrainingWantsto talkto SupDid notget anemail/call

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Declines position during OB call
  2. Needs OB resent
  3. People talking in the background
  4. Calls about 2nd interview
  5. Calls right after missed call for interview
  6. Cannot log into PC
  7. Candidate asks to place you on Hold
  8. Confused on interview time
  9. Calls days before scheduled interview
  10. Active agent calling about transfer
  11. Calls for training links
  12. Calls for Admin, Payroll or HR
  13. Calls asking about a different position than hired for
  14. Calls about Low WPM email
  15. Calls for employment verification
  16. Calls about the SD retake
  17. Calls asking for a different schedule
  18. Rejected candidate calls in to ask Why
  19. Calls in to reschedule
  20. VM box not set up
  21. Asks about payrate
  22. Cannot attend training
  23. Wants to talk to Sup
  24. Did not get an email/call