Calls askingabout adifferentposition thanhired forDeclinespositionduring OBcallCalls in torescheduleWantsto talkto SupCalls foremploymentverificationCalls fortraininglinksConfusedoninterviewtimeCallsasking fora differentscheduleCalls daysbeforescheduledinterviewPeopletalking inthebackgroundActive agentcalling abouttransferCalls rightafter missedcall forinterviewCallsabout 2ndinterviewCalls forAdmin,Payroll orHRCannotlog intoPCNeedsOBresentVM boxnot setupCannotattendtrainingCallsabout LowWPMemailCandidateasks toplace youon HoldDid notget anemail/callCallsabout theSD retakeRejectedcandidatecalls in toask WhyAsksaboutpayrateCalls askingabout adifferentposition thanhired forDeclinespositionduring OBcallCalls in torescheduleWantsto talkto SupCalls foremploymentverificationCalls fortraininglinksConfusedoninterviewtimeCallsasking fora differentscheduleCalls daysbeforescheduledinterviewPeopletalking inthebackgroundActive agentcalling abouttransferCalls rightafter missedcall forinterviewCallsabout 2ndinterviewCalls forAdmin,Payroll orHRCannotlog intoPCNeedsOBresentVM boxnot setupCannotattendtrainingCallsabout LowWPMemailCandidateasks toplace youon HoldDid notget anemail/callCallsabout theSD retakeRejectedcandidatecalls in toask WhyAsksaboutpayrate

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls asking about a different position than hired for
  2. Declines position during OB call
  3. Calls in to reschedule
  4. Wants to talk to Sup
  5. Calls for employment verification
  6. Calls for training links
  7. Confused on interview time
  8. Calls asking for a different schedule
  9. Calls days before scheduled interview
  10. People talking in the background
  11. Active agent calling about transfer
  12. Calls right after missed call for interview
  13. Calls about 2nd interview
  14. Calls for Admin, Payroll or HR
  15. Cannot log into PC
  16. Needs OB resent
  17. VM box not set up
  18. Cannot attend training
  19. Calls about Low WPM email
  20. Candidate asks to place you on Hold
  21. Did not get an email/call
  22. Calls about the SD retake
  23. Rejected candidate calls in to ask Why
  24. Asks about payrate