Calls daysbeforescheduledinterviewCallsabout 2ndinterviewNeedsOBresentConfusedoninterviewtimeWantsto talkto SupCalls foremploymentverificationDeclinespositionduring OBcallCannotattendtrainingDid notget anemail/callVM boxnot setupActive agentcalling abouttransferRejectedcandidatecalls in toask WhyPeopletalking inthebackgroundCandidateasks toplace youon HoldCalls forAdmin,Payroll orHRCannotlog intoPCCalls rightafter missedcall forinterviewAsksaboutpayrateCalls in torescheduleCalls askingabout adifferentposition thanhired forCallsasking fora differentscheduleCalls fortraininglinksCallsabout theSD retakeCallsabout LowWPMemailCalls daysbeforescheduledinterviewCallsabout 2ndinterviewNeedsOBresentConfusedoninterviewtimeWantsto talkto SupCalls foremploymentverificationDeclinespositionduring OBcallCannotattendtrainingDid notget anemail/callVM boxnot setupActive agentcalling abouttransferRejectedcandidatecalls in toask WhyPeopletalking inthebackgroundCandidateasks toplace youon HoldCalls forAdmin,Payroll orHRCannotlog intoPCCalls rightafter missedcall forinterviewAsksaboutpayrateCalls in torescheduleCalls askingabout adifferentposition thanhired forCallsasking fora differentscheduleCalls fortraininglinksCallsabout theSD retakeCallsabout LowWPMemail

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls days before scheduled interview
  2. Calls about 2nd interview
  3. Needs OB resent
  4. Confused on interview time
  5. Wants to talk to Sup
  6. Calls for employment verification
  7. Declines position during OB call
  8. Cannot attend training
  9. Did not get an email/call
  10. VM box not set up
  11. Active agent calling about transfer
  12. Rejected candidate calls in to ask Why
  13. People talking in the background
  14. Candidate asks to place you on Hold
  15. Calls for Admin, Payroll or HR
  16. Cannot log into PC
  17. Calls right after missed call for interview
  18. Asks about payrate
  19. Calls in to reschedule
  20. Calls asking about a different position than hired for
  21. Calls asking for a different schedule
  22. Calls for training links
  23. Calls about the SD retake
  24. Calls about Low WPM email