Cannotlog intoPCRejectedcandidatecalls in toask WhyWantsto talkto SupCalls askingabout adifferentposition thanhired forCallsabout LowWPMemailCandidateasks toplace youon HoldCalls forAdmin,Payroll orHRCalls fortraininglinksPeopletalking inthebackgroundCalls rightafter missedcall forinterviewCannotattendtrainingCalls daysbeforescheduledinterviewActive agentcalling abouttransferCallsabout 2ndinterviewDid notget anemail/callNeedsOBresentCallsasking fora differentscheduleConfusedoninterviewtimeVM boxnot setupCalls foremploymentverificationDeclinespositionduring OBcallAsksaboutpayrateCalls in torescheduleCallsabout theSD retakeCannotlog intoPCRejectedcandidatecalls in toask WhyWantsto talkto SupCalls askingabout adifferentposition thanhired forCallsabout LowWPMemailCandidateasks toplace youon HoldCalls forAdmin,Payroll orHRCalls fortraininglinksPeopletalking inthebackgroundCalls rightafter missedcall forinterviewCannotattendtrainingCalls daysbeforescheduledinterviewActive agentcalling abouttransferCallsabout 2ndinterviewDid notget anemail/callNeedsOBresentCallsasking fora differentscheduleConfusedoninterviewtimeVM boxnot setupCalls foremploymentverificationDeclinespositionduring OBcallAsksaboutpayrateCalls in torescheduleCallsabout theSD retake

OB and Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cannot log into PC
  2. Rejected candidate calls in to ask Why
  3. Wants to talk to Sup
  4. Calls asking about a different position than hired for
  5. Calls about Low WPM email
  6. Candidate asks to place you on Hold
  7. Calls for Admin, Payroll or HR
  8. Calls for training links
  9. People talking in the background
  10. Calls right after missed call for interview
  11. Cannot attend training
  12. Calls days before scheduled interview
  13. Active agent calling about transfer
  14. Calls about 2nd interview
  15. Did not get an email/call
  16. Needs OB resent
  17. Calls asking for a different schedule
  18. Confused on interview time
  19. VM box not set up
  20. Calls for employment verification
  21. Declines position during OB call
  22. Asks about payrate
  23. Calls in to reschedule
  24. Calls about the SD retake