"I need toseesomeoneover thereright now""You guysneed tohire morepeople"*Assumesthemanageris a man"I used to bankat the WhitneyPoint branchuntil YOU guysclosed it""How wouldyou like yourcash back?" "Yes""There'sdifferent peopleworking everytime I come in "*Gets mad ata bank policywe can'tchange"Is Jasonstill here""How wouldyou like yourcash back?" "Green"*Calls for anupdate whenthey weretold we wouldcall them*Demandsto speakwith themanager*comesin onSaturday*Comes in 5minutesbefore closeand wantsofficial checks* walks rightup to yourwindow or into your office*Reachesover thecounter/intoyour personalbubble"___ letsme do thisall thetime""How wouldyou like yourcash back?" "Cash""Areyouserious"*Stands bythe cscounter andno one isthere*Asks "Issomethingwrong" whenyou are in themiddle ofhelping them"I need tosee ____.It will justbe quick""I've beenbankinghere for__ years!"*calls to seeif we're openand thenhangs up*Askscustomer forID"____ knowsme""I need toseesomeoneover thereright now""You guysneed tohire morepeople"*Assumesthemanageris a man"I used to bankat the WhitneyPoint branchuntil YOU guysclosed it""How wouldyou like yourcash back?" "Yes""There'sdifferent peopleworking everytime I come in "*Gets mad ata bank policywe can'tchange"Is Jasonstill here""How wouldyou like yourcash back?" "Green"*Calls for anupdate whenthey weretold we wouldcall them*Demandsto speakwith themanager*comesin onSaturday*Comes in 5minutesbefore closeand wantsofficial checks* walks rightup to yourwindow or into your office*Reachesover thecounter/intoyour personalbubble"___ letsme do thisall thetime""How wouldyou like yourcash back?" "Cash""Areyouserious"*Stands bythe cscounter andno one isthere*Asks "Issomethingwrong" whenyou are in themiddle ofhelping them"I need tosee ____.It will justbe quick""I've beenbankinghere for__ years!"*calls to seeif we're openand thenhangs up*Askscustomer forID"____ knowsme"

Northgate Gems - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need to see someone over there right now"
  2. "You guys need to hire more people"
  3. *Assumes the manager is a man
  4. "I used to bank at the Whitney Point branch until YOU guys closed it"
  5. "How would you like your cash back?" "Yes"
  6. "There's different people working every time I come in "
  7. *Gets mad at a bank policy we can't change
  8. "Is Jason still here"
  9. "How would you like your cash back?" "Green"
  10. *Calls for an update when they were told we would call them
  11. *Demands to speak with the manager
  12. *comes in on Saturday
  13. *Comes in 5 minutes before close and wants official checks
  14. * walks right up to your window or in to your office
  15. *Reaches over the counter/into your personal bubble
  16. "___ lets me do this all the time"
  17. "How would you like your cash back?" "Cash"
  18. "Are you serious"
  19. *Stands by the cs counter and no one is there
  20. *Asks "Is something wrong" when you are in the middle of helping them
  21. "I need to see ____. It will just be quick"
  22. "I've been banking here for __ years!"
  23. *calls to see if we're open and then hangs up
  24. *Asks customer for ID "____ knows me"