RemovedPOPAddedBusinessSelectProcesseda cancelrequestAdded AIeffectivedate ofcallCreatedBAW workitem forPOPAddedschedulepropertySentmemo1005CreatedCOI w/ospecialverbiageRemovedDNOCCreatedCOI w/specialverbiageVerifiedvalidPOPCompletedrewritequoteAddedCG210ExplainedBOP &BITRemovedMPDProcessed apaymentwithcheckingaccountReinstateda policyProcessedinvalidPOPTransferredcall to BITSentMemo1007Processeda paymentwith a cardVerifiedvalidMPDUsedANYPRINTERWalkedagentthroughFAOAddedBP1488SentMemo1201Utilizethe datecalculatorWalkedagentthrough howto create aCOIHad anunauthorizedrequesterUpdatedmailingaddressVerifiedinvalidMPDChangerenewalbill plan toEFTHad andagentadmiterrorCreatedself-resolvedticketUsed UnitedFinancialCasualtyCompanyRemovedPOPAddedBusinessSelectProcesseda cancelrequestAdded AIeffectivedate ofcallCreatedBAW workitem forPOPAddedschedulepropertySentmemo1005CreatedCOI w/ospecialverbiageRemovedDNOCCreatedCOI w/specialverbiageVerifiedvalidPOPCompletedrewritequoteAddedCG210ExplainedBOP &BITRemovedMPDProcessed apaymentwithcheckingaccountReinstateda policyProcessedinvalidPOPTransferredcall to BITSentMemo1007Processeda paymentwith a cardVerifiedvalidMPDUsedANYPRINTERWalkedagentthroughFAOAddedBP1488SentMemo1201Utilizethe datecalculatorWalkedagentthrough howto create aCOIHad anunauthorizedrequesterUpdatedmailingaddressVerifiedinvalidMPDChangerenewalbill plan toEFTHad andagentadmiterrorCreatedself-resolvedticketUsed UnitedFinancialCasualtyCompany

BOPing it - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Removed POP
  2. Added Business Select
  3. Processed a cancel request
  4. Added AI effective date of call
  5. Created BAW work item for POP
  6. Added schedule property
  7. Sent memo 1005
  8. Created COI w/o special verbiage
  9. Removed DNOC
  10. Created COI w/ special verbiage
  11. Verified valid POP
  12. Completed rewrite quote
  13. Added CG210
  14. Explained BOP & BIT
  15. Removed MPD
  16. Processed a payment with checking account
  17. Reinstated a policy
  18. Processed invalid POP
  19. Transferred call to BIT
  20. Sent Memo 1007
  21. Processed a payment with a card
  22. Verified valid MPD
  23. Used ANYPRINTER
  24. Walked agent through FAO
  25. Added BP1488
  26. Sent Memo 1201
  27. Utilize the date calculator
  28. Walked agent through how to create a COI
  29. Had an unauthorized requester
  30. Updated mailing address
  31. Verified invalid MPD
  32. Change renewal bill plan to EFT
  33. Had and agent admit error
  34. Created self-resolved ticket
  35. Used United Financial Casualty Company