Speakupexchangetheproductrenewa callmakecontactgetthroughgive afullrefundarrangea visitscrewinputthroughsort outaproblemstayon lineescalate theproblem tothesupervisorhangupdiagnosethe faultterminatea callreturna calltalk thecustomerthru theprocesstalkloudermakea notecallbackholdonpushintogetback toidentifythesymptomsSpeakupexchangetheproductrenewa callmakecontactgetthroughgive afullrefundarrangea visitscrewinputthroughsort outaproblemstayon lineescalate theproblem tothesupervisorhangupdiagnosethe faultterminatea callreturna calltalk thecustomerthru theprocesstalkloudermakea notecallbackholdonpushintogetback toidentifythesymptoms

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Speak up
  2. exchange the product
  3. renew a call
  4. make contact
  5. get through
  6. give a full refund
  7. arrange a visit
  8. screw in
  9. put through
  10. sort out a problem
  11. stay on line
  12. escalate the problem to the supervisor
  13. hang up
  14. diagnose the fault
  15. terminate a call
  16. return a call
  17. talk the customer thru the process
  18. talk louder
  19. make a note
  20. call back
  21. hold on
  22. push into
  23. get back to
  24. identify the symptoms