renewa callgetback toterminatea calltalklouderpushintotalk thecustomerthru theprocessgive afullrefundmakecontactstayon linearrangea visithangupescalate theproblem tothesupervisormakea noteSpeakupcallbackidentifythesymptomsholdonscrewinreturna calldiagnosethe faultexchangetheproductsort outaproblemputthroughgetthroughrenewa callgetback toterminatea calltalklouderpushintotalk thecustomerthru theprocessgive afullrefundmakecontactstayon linearrangea visithangupescalate theproblem tothesupervisormakea noteSpeakupcallbackidentifythesymptomsholdonscrewinreturna calldiagnosethe faultexchangetheproductsort outaproblemputthroughgetthrough

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. renew a call
  2. get back to
  3. terminate a call
  4. talk louder
  5. push into
  6. talk the customer thru the process
  7. give a full refund
  8. make contact
  9. stay on line
  10. arrange a visit
  11. hang up
  12. escalate the problem to the supervisor
  13. make a note
  14. Speak up
  15. call back
  16. identify the symptoms
  17. hold on
  18. screw in
  19. return a call
  20. diagnose the fault
  21. exchange the product
  22. sort out a problem
  23. put through
  24. get through