callbackstayon linemakea notepushintoSpeakupgetthroughputthroughterminatea callsort outaproblemarrangea visittalk thecustomerthru theprocessexchangetheproducttalklouderidentifythesymptomsholdonrenewa callgive afullrefundmakecontactreturna callgetback tohangupescalate theproblem tothesupervisorscrewindiagnosethe faultcallbackstayon linemakea notepushintoSpeakupgetthroughputthroughterminatea callsort outaproblemarrangea visittalk thecustomerthru theprocessexchangetheproducttalklouderidentifythesymptomsholdonrenewa callgive afullrefundmakecontactreturna callgetback tohangupescalate theproblem tothesupervisorscrewindiagnosethe fault

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call back
  2. stay on line
  3. make a note
  4. push into
  5. Speak up
  6. get through
  7. put through
  8. terminate a call
  9. sort out a problem
  10. arrange a visit
  11. talk the customer thru the process
  12. exchange the product
  13. talk louder
  14. identify the symptoms
  15. hold on
  16. renew a call
  17. give a full refund
  18. make contact
  19. return a call
  20. get back to
  21. hang up
  22. escalate the problem to the supervisor
  23. screw in
  24. diagnose the fault