sort outaproblemSpeakupputthroughstayon lineexchangetheproducthangupgetthroughmakecontactreturna callgive afullrefundtalklouderarrangea visittalk thecustomerthru theprocessescalate theproblem tothesupervisorterminatea callmakea noteholdonidentifythesymptomsrenewa callcallbackscrewinpushintodiagnosethe faultgetback tosort outaproblemSpeakupputthroughstayon lineexchangetheproducthangupgetthroughmakecontactreturna callgive afullrefundtalklouderarrangea visittalk thecustomerthru theprocessescalate theproblem tothesupervisorterminatea callmakea noteholdonidentifythesymptomsrenewa callcallbackscrewinpushintodiagnosethe faultgetback to

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. sort out a problem
  2. Speak up
  3. put through
  4. stay on line
  5. exchange the product
  6. hang up
  7. get through
  8. make contact
  9. return a call
  10. give a full refund
  11. talk louder
  12. arrange a visit
  13. talk the customer thru the process
  14. escalate the problem to the supervisor
  15. terminate a call
  16. make a note
  17. hold on
  18. identify the symptoms
  19. renew a call
  20. call back
  21. screw in
  22. push into
  23. diagnose the fault
  24. get back to