screwinexchangetheproductterminatea callstayon lineputthroughrenewa callsort outaproblemarrangea visitgetback tomakecontactmakea noteholdongetthroughtalk thecustomerthru theprocesstalklouderhangupescalate theproblem tothesupervisorSpeakupgive afullrefunddiagnosethe faultreturna callidentifythesymptomscallbackpushintoscrewinexchangetheproductterminatea callstayon lineputthroughrenewa callsort outaproblemarrangea visitgetback tomakecontactmakea noteholdongetthroughtalk thecustomerthru theprocesstalklouderhangupescalate theproblem tothesupervisorSpeakupgive afullrefunddiagnosethe faultreturna callidentifythesymptomscallbackpushinto

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. screw in
  2. exchange the product
  3. terminate a call
  4. stay on line
  5. put through
  6. renew a call
  7. sort out a problem
  8. arrange a visit
  9. get back to
  10. make contact
  11. make a note
  12. hold on
  13. get through
  14. talk the customer thru the process
  15. talk louder
  16. hang up
  17. escalate the problem to the supervisor
  18. Speak up
  19. give a full refund
  20. diagnose the fault
  21. return a call
  22. identify the symptoms
  23. call back
  24. push into