diagnosethe faultreturna calltalk thecustomerthru theprocesssort outaproblemputthroughSpeakupcallbackgetback togive afullrefundarrangea visitmakea notescrewinholdonexchangetheproductstayon lineescalate theproblem tothesupervisoridentifythesymptomspushintohangupgetthroughmakecontactterminatea callrenewa calltalklouderdiagnosethe faultreturna calltalk thecustomerthru theprocesssort outaproblemputthroughSpeakupcallbackgetback togive afullrefundarrangea visitmakea notescrewinholdonexchangetheproductstayon lineescalate theproblem tothesupervisoridentifythesymptomspushintohangupgetthroughmakecontactterminatea callrenewa calltalklouder

PHRASAL VERBS UNIT 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. diagnose the fault
  2. return a call
  3. talk the customer thru the process
  4. sort out a problem
  5. put through
  6. Speak up
  7. call back
  8. get back to
  9. give a full refund
  10. arrange a visit
  11. make a note
  12. screw in
  13. hold on
  14. exchange the product
  15. stay on line
  16. escalate the problem to the supervisor
  17. identify the symptoms
  18. push into
  19. hang up
  20. get through
  21. make contact
  22. terminate a call
  23. renew a call
  24. talk louder