PrinterInstallPDFReaderErrorPrinterErrorPlacingaRequestFirst CallResolutionOracle -TimecardErrorEscalateHighUrgencyTicketApplicationCrashing/notLaunchingADPasswordReset/UnlockNeedAdminRightsFileRestoreOutlookError -unable tosend/receiveemail Windows10VPNIssueCalls inaftersendingemailBit LockerRecoveryKeyNetworkDriveerrorOneDriveErrorSoftwareInstallQuerySharepointAccessRequestiPhoneHelpStatusCheckTeamsCallingError - nosoundRequiresJavaupdatePrinterInstallPDFReaderErrorPrinterErrorPlacingaRequestFirst CallResolutionOracle -TimecardErrorEscalateHighUrgencyTicketApplicationCrashing/notLaunchingADPasswordReset/UnlockNeedAdminRightsFileRestoreOutlookError -unable tosend/receiveemail Windows10VPNIssueCalls inaftersendingemailBit LockerRecoveryKeyNetworkDriveerrorOneDriveErrorSoftwareInstallQuerySharepointAccessRequestiPhoneHelpStatusCheckTeamsCallingError - nosoundRequiresJavaupdate

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer Install
  2. PDF Reader Error
  3. Printer Error
  4. Placing a Request
  5. First Call Resolution
  6. Oracle - Timecard Error
  7. Escalate High Urgency Ticket
  8. Application Crashing/ not Launching
  9. AD Password Reset/Unlock
  10. Need Admin Rights
  11. File Restore
  12. Outlook Error - unable to send/receive email
  13. Windows 10
  14. VPN Issue
  15. Calls in after sending email
  16. Bit Locker Recovery Key
  17. Network Drive error
  18. One Drive Error
  19. Software Install Query
  20. Sharepoint Access Request
  21. iPhone Help
  22. Status Check
  23. Teams Calling Error - no sound
  24. Requires Java update