SoftwareInstallQueryiPhoneHelpADPasswordReset/UnlockApplicationCrashing/notLaunchingEscalateHighUrgencyTicketRequiresJavaupdateBit LockerRecoveryKeyFirst CallResolutionStatusCheckOracle -TimecardErrorFileRestoreOneDriveErrorPlacingaRequestVPNIssueSharepointAccessRequestTeamsCallingError - nosoundOutlookError -unable tosend/receiveemail PrinterErrorNetworkDriveerrorWindows10NeedAdminRightsPDFReaderErrorCalls inaftersendingemailPrinterInstallSoftwareInstallQueryiPhoneHelpADPasswordReset/UnlockApplicationCrashing/notLaunchingEscalateHighUrgencyTicketRequiresJavaupdateBit LockerRecoveryKeyFirst CallResolutionStatusCheckOracle -TimecardErrorFileRestoreOneDriveErrorPlacingaRequestVPNIssueSharepointAccessRequestTeamsCallingError - nosoundOutlookError -unable tosend/receiveemail PrinterErrorNetworkDriveerrorWindows10NeedAdminRightsPDFReaderErrorCalls inaftersendingemailPrinterInstall

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Software Install Query
  2. iPhone Help
  3. AD Password Reset/Unlock
  4. Application Crashing/ not Launching
  5. Escalate High Urgency Ticket
  6. Requires Java update
  7. Bit Locker Recovery Key
  8. First Call Resolution
  9. Status Check
  10. Oracle - Timecard Error
  11. File Restore
  12. One Drive Error
  13. Placing a Request
  14. VPN Issue
  15. Sharepoint Access Request
  16. Teams Calling Error - no sound
  17. Outlook Error - unable to send/receive email
  18. Printer Error
  19. Network Drive error
  20. Windows 10
  21. Need Admin Rights
  22. PDF Reader Error
  23. Calls in after sending email
  24. Printer Install