EscalateHighUrgencyTicketNeedAdminRightsiPhoneHelpPDFReaderErrorOracle -TimecardErrorStatusCheckFileRestoreCalls inaftersendingemailNetworkDriveerrorVPNIssueSharepointAccessRequestPrinterErrorApplicationCrashing/notLaunchingPlacingaRequestWindows10Bit LockerRecoveryKeyOneDriveErrorFirst CallResolutionTeamsCallingError - nosoundOutlookError -unable tosend/receiveemail PrinterInstallADPasswordReset/UnlockRequiresJavaupdateSoftwareInstallQueryEscalateHighUrgencyTicketNeedAdminRightsiPhoneHelpPDFReaderErrorOracle -TimecardErrorStatusCheckFileRestoreCalls inaftersendingemailNetworkDriveerrorVPNIssueSharepointAccessRequestPrinterErrorApplicationCrashing/notLaunchingPlacingaRequestWindows10Bit LockerRecoveryKeyOneDriveErrorFirst CallResolutionTeamsCallingError - nosoundOutlookError -unable tosend/receiveemail PrinterInstallADPasswordReset/UnlockRequiresJavaupdateSoftwareInstallQuery

Service Desk BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalate High Urgency Ticket
  2. Need Admin Rights
  3. iPhone Help
  4. PDF Reader Error
  5. Oracle - Timecard Error
  6. Status Check
  7. File Restore
  8. Calls in after sending email
  9. Network Drive error
  10. VPN Issue
  11. Sharepoint Access Request
  12. Printer Error
  13. Application Crashing/ not Launching
  14. Placing a Request
  15. Windows 10
  16. Bit Locker Recovery Key
  17. One Drive Error
  18. First Call Resolution
  19. Teams Calling Error - no sound
  20. Outlook Error - unable to send/receive email
  21. Printer Install
  22. AD Password Reset/Unlock
  23. Requires Java update
  24. Software Install Query