"I understandyour concerns,so let me shareanother option".“I understandthis is difficult,I hope you’reable to RTWsoon.”“I’m very sorryfor theinconvenience,let me look intothat for you.”“I understandthat must bevery frustratingfor you, here’swhat I can do.“I'm happy Iwas able tohelp easeyourconcerns.”"WhatGreatNews"“I wish youthe bestfor yourdelivery.”I can completelyunderstand. Ifthat happenedto me, I’d bereally upset too.My heartgoes out toyou and yoursituation.“I’m sorry to hearthat your paywasn’t received asexpected…. I willinvestigate this foryou”.I’m sorry to hearthat, I hope yoursurgery/proceduregoes well.”I hope youstart to feelbettersoon."I certainlyhopeeverythingworks out foryou.I canimagine howfrustratingthat must be.“I realize howimportant thisis for you;let’s see whatwe can do.”I apologize for theinconvenience theerror has caused.Let me see what Ican do to help.I’m sorry you’vehad such a badexperience. Letme see how Ican help.Happy tohear youare feelingbetter!“I hope everythingwent well with yoursurgery/procedureand you have aquick recovery.”“That’sgreat tohear.”Congratulationson your newbaby!“I understandhow this canbe upsettingto you, howcan I help?”"I’m sorry tohear you’regoingthrough this.“It sounds like it'sbeen a difficult timefor you, but I canhelp you file a claimto manage thatmissed time.”"I understandyour concerns,so let me shareanother option".“I understandthis is difficult,I hope you’reable to RTWsoon.”“I’m very sorryfor theinconvenience,let me look intothat for you.”“I understandthat must bevery frustratingfor you, here’swhat I can do.“I'm happy Iwas able tohelp easeyourconcerns.”"WhatGreatNews"“I wish youthe bestfor yourdelivery.”I can completelyunderstand. Ifthat happenedto me, I’d bereally upset too.My heartgoes out toyou and yoursituation.“I’m sorry to hearthat your paywasn’t received asexpected…. I willinvestigate this foryou”.I’m sorry to hearthat, I hope yoursurgery/proceduregoes well.”I hope youstart to feelbettersoon."I certainlyhopeeverythingworks out foryou.I canimagine howfrustratingthat must be.“I realize howimportant thisis for you;let’s see whatwe can do.”I apologize for theinconvenience theerror has caused.Let me see what Ican do to help.I’m sorry you’vehad such a badexperience. Letme see how Ican help.Happy tohear youare feelingbetter!“I hope everythingwent well with yoursurgery/procedureand you have aquick recovery.”“That’sgreat tohear.”Congratulationson your newbaby!“I understandhow this canbe upsettingto you, howcan I help?”"I’m sorry tohear you’regoingthrough this.“It sounds like it'sbeen a difficult timefor you, but I canhelp you file a claimto manage thatmissed time.”

Tune In Not Out - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I understand your concerns, so let me share another option".
  2. “I understand this is difficult, I hope you’re able to RTW soon.”
  3. “I’m very sorry for the inconvenience, let me look into that for you.”
  4. “I understand that must be very frustrating for you, here’s what I can do.
  5. “I'm happy I was able to help ease your concerns.”
  6. "What Great News"
  7. “I wish you the best for your delivery.”
  8. I can completely understand. If that happened to me, I’d be really upset too.
  9. My heart goes out to you and your situation.
  10. “I’m sorry to hear that your pay wasn’t received as expected…. I will investigate this for you”.
  11. I’m sorry to hear that, I hope your surgery/procedure goes well.”
  12. I hope you start to feel better soon.
  13. "I certainly hope everything works out for you.
  14. I can imagine how frustrating that must be.
  15. “I realize how important this is for you; let’s see what we can do.”
  16. I apologize for the inconvenience the error has caused. Let me see what I can do to help.
  17. I’m sorry you’ve had such a bad experience. Let me see how I can help.
  18. Happy to hear you are feeling better!
  19. “I hope everything went well with your surgery/procedure and you have a quick recovery.”
  20. “That’s great to hear.”
  21. Congratulations on your new baby!
  22. “I understand how this can be upsetting to you, how can I help?”
  23. "I’m sorry to hear you’re going through this.
  24. “It sounds like it's been a difficult time for you, but I can help you file a claim to manage that missed time.”