“I’m very sorryfor theinconvenience,let me look intothat for you.”"I understandyour concerns,so let me shareanother option".I canimagine howfrustratingthat must be.My heartgoes out toyou and yoursituation.“I understandthis is difficult,I hope you’reable to RTWsoon.”Happy tohear youare feelingbetter!"I certainlyhopeeverythingworks out foryou.“That’sgreat tohear.”“I hope everythingwent well with yoursurgery/procedureand you have aquick recovery.”“I realize howimportant thisis for you;let’s see whatwe can do.”“I understandhow this canbe upsettingto you, howcan I help?”"I’m sorry tohear you’regoingthrough this.I hope youstart to feelbettersoon.“I’m sorry to hearthat your paywasn’t received asexpected…. I willinvestigate this foryou”.“It sounds like it'sbeen a difficult timefor you, but I canhelp you file a claimto manage thatmissed time.”I’m sorry to hearthat, I hope yoursurgery/proceduregoes well.”“I wish youthe bestfor yourdelivery.”I’m sorry you’vehad such a badexperience. Letme see how Ican help.I can completelyunderstand. Ifthat happenedto me, I’d bereally upset too.“I understandthat must bevery frustratingfor you, here’swhat I can do."WhatGreatNews"“I'm happy Iwas able tohelp easeyourconcerns.”I apologize for theinconvenience theerror has caused.Let me see what Ican do to help.Congratulationson your newbaby!“I’m very sorryfor theinconvenience,let me look intothat for you.”"I understandyour concerns,so let me shareanother option".I canimagine howfrustratingthat must be.My heartgoes out toyou and yoursituation.“I understandthis is difficult,I hope you’reable to RTWsoon.”Happy tohear youare feelingbetter!"I certainlyhopeeverythingworks out foryou.“That’sgreat tohear.”“I hope everythingwent well with yoursurgery/procedureand you have aquick recovery.”“I realize howimportant thisis for you;let’s see whatwe can do.”“I understandhow this canbe upsettingto you, howcan I help?”"I’m sorry tohear you’regoingthrough this.I hope youstart to feelbettersoon.“I’m sorry to hearthat your paywasn’t received asexpected…. I willinvestigate this foryou”.“It sounds like it'sbeen a difficult timefor you, but I canhelp you file a claimto manage thatmissed time.”I’m sorry to hearthat, I hope yoursurgery/proceduregoes well.”“I wish youthe bestfor yourdelivery.”I’m sorry you’vehad such a badexperience. Letme see how Ican help.I can completelyunderstand. Ifthat happenedto me, I’d bereally upset too.“I understandthat must bevery frustratingfor you, here’swhat I can do."WhatGreatNews"“I'm happy Iwas able tohelp easeyourconcerns.”I apologize for theinconvenience theerror has caused.Let me see what Ican do to help.Congratulationson your newbaby!

Tune In Not Out - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I’m very sorry for the inconvenience, let me look into that for you.”
  2. "I understand your concerns, so let me share another option".
  3. I can imagine how frustrating that must be.
  4. My heart goes out to you and your situation.
  5. “I understand this is difficult, I hope you’re able to RTW soon.”
  6. Happy to hear you are feeling better!
  7. "I certainly hope everything works out for you.
  8. “That’s great to hear.”
  9. “I hope everything went well with your surgery/procedure and you have a quick recovery.”
  10. “I realize how important this is for you; let’s see what we can do.”
  11. “I understand how this can be upsetting to you, how can I help?”
  12. "I’m sorry to hear you’re going through this.
  13. I hope you start to feel better soon.
  14. “I’m sorry to hear that your pay wasn’t received as expected…. I will investigate this for you”.
  15. “It sounds like it's been a difficult time for you, but I can help you file a claim to manage that missed time.”
  16. I’m sorry to hear that, I hope your surgery/procedure goes well.”
  17. “I wish you the best for your delivery.”
  18. I’m sorry you’ve had such a bad experience. Let me see how I can help.
  19. I can completely understand. If that happened to me, I’d be really upset too.
  20. “I understand that must be very frustrating for you, here’s what I can do.
  21. "What Great News"
  22. “I'm happy I was able to help ease your concerns.”
  23. I apologize for the inconvenience the error has caused. Let me see what I can do to help.
  24. Congratulations on your new baby!