Know who is boss FREE! Train and treat employees well Share a smile Create trust FREE! Immediately acknowledge customers Value complaints Be sincere Listen Practice patience FREE! Don't say no Cleanliness Make customers feel important Keep improving FREE! Apologize when appropriate Don't make assumptions Make it personal Make a difference Thank in numerous ways RESPECT Manage stress Know who is boss FREE! Train and treat employees well Share a smile Create trust FREE! Immediately acknowledge customers Value complaints Be sincere Listen Practice patience FREE! Don't say no Cleanliness Make customers feel important Keep improving FREE! Apologize when appropriate Don't make assumptions Make it personal Make a difference Thank in numerous ways RESPECT Manage stress
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Know who is boss
FREE!
Train and treat employees well
Share a smile
Create trust
FREE!
Immediately acknowledge customers
Value complaints
Be sincere
Listen
Practice patience
FREE!
Don't say no
Cleanliness
Make customers feel important
Keep improving
FREE!
Apologize when appropriate
Don't make assumptions
Make it personal
Make a difference
Thank in numerous ways
RESPECT
Manage stress