I can't evenimaginegoing throughsomethinglike that.Bear with mejust a fewmoments whileI look into otheroptions for us.I can seehow thatwould bedifficult.I’m happyto listenany time.I canimagine howfrustratingthat wouldbe.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I understandhow that canbe worrisome.I'd love to helpwith this.Believeme, if Icould, IwouldIf I were in yoursituation, Iwould feelexactly thesame way youdo.I realizehowcomplicatedit is to…This situationisunacceptableto us too.Greatquestion, I’mglad youreached out!Customer, Icompletelyunderstand thefrustration inthis situation.That would bedisappointing,especiallywhen…That'swhat I amhere forI amhere foryouI can seewhy thatmade youangry.I wouldbe upsettoo.I can't evenimaginegoing throughsomethinglike that.Bear with mejust a fewmoments whileI look into otheroptions for us.I can seehow thatwould bedifficult.I’m happyto listenany time.I canimagine howfrustratingthat wouldbe.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I understandhow that canbe worrisome.I'd love to helpwith this.Believeme, if Icould, IwouldIf I were in yoursituation, Iwould feelexactly thesame way youdo.I realizehowcomplicatedit is to…This situationisunacceptableto us too.Greatquestion, I’mglad youreached out!Customer, Icompletelyunderstand thefrustration inthis situation.That would bedisappointing,especiallywhen…That'swhat I amhere forI amhere foryouI can seewhy thatmade youangry.I wouldbe upsettoo.

Emotional empathy statements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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