(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I can imagine how frustrating that would be.
If I were in your situation, I would feel exactly the same way you do.
This situation is unacceptable to us too.
I would be upset too.
I understand how that can be worrisome. I'd love to help with this.
Bear with me just a few moments while I look into other options for us.
I can't even imagine going through something like that.
I realize how complicated it is to…
Customer, I completely understand the frustration in this situation.
Great question, I’m glad you reached out!
I can see why that made you angry.
I’m happy to listen any time.
I am here for you
I can see how that would be difficult.
That would be disappointing, especially when…
If I were in your situation, I would be asking the same questions you are.
