I realizehowcomplicatedit is to…I understandhow that canbe worrisome.I'd love to helpwith this.I canimagine howfrustratingthat wouldbe.Free!!I can't evenimaginegoing throughsomethinglike that.If I were in yoursituation, Iwould feelexactly thesame way youdo.I can seehow thatwould bedifficult.I can't evenimaginegoing throughsomethinglike that.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I can seewhy thatmade youangry.I amhere foryou. Customer, Icompletelyunderstand thefrustration inthis situation.I’m happyto listenany time.That'swhat I amhere forThat would bedisappointing,especiallywhen…I wouldbe upsettoo.This situationisunacceptableto us too.I realizehowcomplicatedit is to…I understandhow that canbe worrisome.I'd love to helpwith this.I canimagine howfrustratingthat wouldbe.Free!!I can't evenimaginegoing throughsomethinglike that.If I were in yoursituation, Iwould feelexactly thesame way youdo.I can seehow thatwould bedifficult.I can't evenimaginegoing throughsomethinglike that.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I can seewhy thatmade youangry.I amhere foryou. Customer, Icompletelyunderstand thefrustration inthis situation.I’m happyto listenany time.That'swhat I amhere forThat would bedisappointing,especiallywhen…I wouldbe upsettoo.This situationisunacceptableto us too.

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I realize how complicated it is to…
  2. I understand how that can be worrisome. I'd love to help with this.
  3. I can imagine how frustrating that would be.
  5. Free!!
  6. I can't even imagine going through something like that.
  7. If I were in your situation, I would feel exactly the same way you do.
  10. I can see how that would be difficult.
  11. I can't even imagine going through something like that.
  12. If I were in your situation, I would be asking the same questions you are.
  14. I can see why that made you angry.
  16. I am here for you.
  18. Customer, I completely understand the frustration in this situation.
  19. I’m happy to listen any time.
  21. That's what I am here for
  22. That would be disappointing, especially when…
  24. I would be upset too.
  25. This situation is unacceptable to us too.