I understandhow that canbe worrisome.I'd love to helpwith this.I can seehow thatwould bedifficult.I can seewhy thatmade youangry.That would bedisappointing,especiallywhen…Free!!I wouldbe upsettoo.If I were in yoursituation, Iwould feelexactly thesame way youdo.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I can't evenimaginegoing throughsomethinglike that.Customer, Icompletelyunderstand thefrustration inthis situation.I amhere foryou. I’m happyto listenany time.I realizehowcomplicatedit is to…I canimagine howfrustratingthat wouldbe.That'swhat I amhere forI can't evenimaginegoing throughsomethinglike that.This situationisunacceptableto us too.I understandhow that canbe worrisome.I'd love to helpwith this.I can seehow thatwould bedifficult.I can seewhy thatmade youangry.That would bedisappointing,especiallywhen…Free!!I wouldbe upsettoo.If I were in yoursituation, Iwould feelexactly thesame way youdo.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I can't evenimaginegoing throughsomethinglike that.Customer, Icompletelyunderstand thefrustration inthis situation.I amhere foryou. I’m happyto listenany time.I realizehowcomplicatedit is to…I canimagine howfrustratingthat wouldbe.That'swhat I amhere forI can't evenimaginegoing throughsomethinglike that.This situationisunacceptableto us too.

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand how that can be worrisome. I'd love to help with this.
  2. I can see how that would be difficult.
  3. I can see why that made you angry.
  4. That would be disappointing, especially when…
  5. Free!!
  6. I would be upset too.
  7. If I were in your situation, I would feel exactly the same way you do.
  11. If I were in your situation, I would be asking the same questions you are.
  12. I can't even imagine going through something like that.
  14. Customer, I completely understand the frustration in this situation.
  15. I am here for you.
  18. I’m happy to listen any time.
  19. I realize how complicated it is to…
  20. I can imagine how frustrating that would be.
  21. That's what I am here for
  22. I can't even imagine going through something like that.
  23. This situation is unacceptable to us too.