I realizehowcomplicatedit is to…That would bedisappointing,especiallywhen…Customer, Icompletelyunderstand thefrustration inthis situation.This situationisunacceptableto us too.I wouldbe upsettoo.I’m happyto listenany time.I canimagine howfrustratingthat wouldbe.Free!!If I were in yoursituation, I wouldbe asking thesame questionsyou are.That'swhat I amhere forI can seewhy thatmade youangry.I understandhow that canbe worrisome.I'd love to helpwith this.I amhere foryou. I can't evenimaginegoing throughsomethinglike that.I can't evenimaginegoing throughsomethinglike that.I can seehow thatwould bedifficult.If I were in yoursituation, Iwould feelexactly thesame way youdo.I realizehowcomplicatedit is to…That would bedisappointing,especiallywhen…Customer, Icompletelyunderstand thefrustration inthis situation.This situationisunacceptableto us too.I wouldbe upsettoo.I’m happyto listenany time.I canimagine howfrustratingthat wouldbe.Free!!If I were in yoursituation, I wouldbe asking thesame questionsyou are.That'swhat I amhere forI can seewhy thatmade youangry.I understandhow that canbe worrisome.I'd love to helpwith this.I amhere foryou. I can't evenimaginegoing throughsomethinglike that.I can't evenimaginegoing throughsomethinglike that.I can seehow thatwould bedifficult.If I were in yoursituation, Iwould feelexactly thesame way youdo.

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I realize how complicated it is to…
  2. That would be disappointing, especially when…
  3. Customer, I completely understand the frustration in this situation.
  4. This situation is unacceptable to us too.
  5. I would be upset too.
  6. I’m happy to listen any time.
  7. I can imagine how frustrating that would be.
  8. Free!!
  9. If I were in your situation, I would be asking the same questions you are.
  10. That's what I am here for
  11. I can see why that made you angry.
  12. I understand how that can be worrisome. I'd love to help with this.
  13. I am here for you.
  14. I can't even imagine going through something like that.
  15. I can't even imagine going through something like that.
  16. I can see how that would be difficult.
  17. If I were in your situation, I would feel exactly the same way you do.