I can't evenimaginegoing throughsomethinglike that.I realizehowcomplicatedit is to…I can seehow thatwould bedifficult.That would bedisappointing,especiallywhen…Free!!This situationisunacceptableto us too.I’m happyto listenany time.I can't evenimaginegoing throughsomethinglike that.I amhere foryou. If I were in yoursituation, I wouldbe asking thesame questionsyou are.I understandhow that canbe worrisome.I'd love to helpwith this.Customer, Icompletelyunderstand thefrustration inthis situation.If I were in yoursituation, Iwould feelexactly thesame way youdo.I canimagine howfrustratingthat wouldbe.I wouldbe upsettoo.I can seewhy thatmade youangry.That'swhat I amhere forI can't evenimaginegoing throughsomethinglike that.I realizehowcomplicatedit is to…I can seehow thatwould bedifficult.That would bedisappointing,especiallywhen…Free!!This situationisunacceptableto us too.I’m happyto listenany time.I can't evenimaginegoing throughsomethinglike that.I amhere foryou. If I were in yoursituation, I wouldbe asking thesame questionsyou are.I understandhow that canbe worrisome.I'd love to helpwith this.Customer, Icompletelyunderstand thefrustration inthis situation.If I were in yoursituation, Iwould feelexactly thesame way youdo.I canimagine howfrustratingthat wouldbe.I wouldbe upsettoo.I can seewhy thatmade youangry.That'swhat I amhere for

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can't even imagine going through something like that.
  2. I realize how complicated it is to…
  3. I can see how that would be difficult.
  4. That would be disappointing, especially when…
  5. Free!!
  6. This situation is unacceptable to us too.
  9. I’m happy to listen any time.
  11. I can't even imagine going through something like that.
  14. I am here for you.
  15. If I were in your situation, I would be asking the same questions you are.
  18. I understand how that can be worrisome. I'd love to help with this.
  19. Customer, I completely understand the frustration in this situation.
  20. If I were in your situation, I would feel exactly the same way you do.
  21. I can imagine how frustrating that would be.
  22. I would be upset too.
  24. I can see why that made you angry.
  25. That's what I am here for