If I were in yoursituation, Iwould feelexactly thesame way youdo.I canimagine howfrustratingthat wouldbe.Free!!I realizehowcomplicatedit is to…Customer, Icompletelyunderstand thefrustration inthis situation.I can't evenimaginegoing throughsomethinglike that.I understandhow that canbe worrisome.I'd love to helpwith this.I can seehow thatwould bedifficult.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I’m happyto listenany time.I can seewhy thatmade youangry.This situationisunacceptableto us too.I wouldbe upsettoo.I can't evenimaginegoing throughsomethinglike that.I amhere foryou. That'swhat I amhere forThat would bedisappointing,especiallywhen…If I were in yoursituation, Iwould feelexactly thesame way youdo.I canimagine howfrustratingthat wouldbe.Free!!I realizehowcomplicatedit is to…Customer, Icompletelyunderstand thefrustration inthis situation.I can't evenimaginegoing throughsomethinglike that.I understandhow that canbe worrisome.I'd love to helpwith this.I can seehow thatwould bedifficult.If I were in yoursituation, I wouldbe asking thesame questionsyou are.I’m happyto listenany time.I can seewhy thatmade youangry.This situationisunacceptableto us too.I wouldbe upsettoo.I can't evenimaginegoing throughsomethinglike that.I amhere foryou. That'swhat I amhere forThat would bedisappointing,especiallywhen…

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. If I were in your situation, I would feel exactly the same way you do.
  2. I can imagine how frustrating that would be.
  3. Free!!
  4. I realize how complicated it is to…
  5. Customer, I completely understand the frustration in this situation.
  6. I can't even imagine going through something like that.
  7. I understand how that can be worrisome. I'd love to help with this.
  8. I can see how that would be difficult.
  9. If I were in your situation, I would be asking the same questions you are.
  10. I’m happy to listen any time.
  11. I can see why that made you angry.
  12. This situation is unacceptable to us too.
  13. I would be upset too.
  14. I can't even imagine going through something like that.
  15. I am here for you.
  16. That's what I am here for
  17. That would be disappointing, especially when…