I can't evenimaginegoing throughsomethinglike that.This situationisunacceptableto us too.If I were in yoursituation, I wouldbe asking thesame questionsyou are.Customer, Icompletelyunderstand thefrustration inthis situation.Free!!That would bedisappointing,especiallywhen…I realizehowcomplicatedit is to…I’m happyto listenany time.That'swhat I amhere forIf I were in yoursituation, Iwould feelexactly thesame way youdo.I understandhow that canbe worrisome.I'd love to helpwith this.I can't evenimaginegoing throughsomethinglike that.I can seewhy thatmade youangry.I can seehow thatwould bedifficult.I amhere foryou. I canimagine howfrustratingthat wouldbe.I wouldbe upsettoo.I can't evenimaginegoing throughsomethinglike that.This situationisunacceptableto us too.If I were in yoursituation, I wouldbe asking thesame questionsyou are.Customer, Icompletelyunderstand thefrustration inthis situation.Free!!That would bedisappointing,especiallywhen…I realizehowcomplicatedit is to…I’m happyto listenany time.That'swhat I amhere forIf I were in yoursituation, Iwould feelexactly thesame way youdo.I understandhow that canbe worrisome.I'd love to helpwith this.I can't evenimaginegoing throughsomethinglike that.I can seewhy thatmade youangry.I can seehow thatwould bedifficult.I amhere foryou. I canimagine howfrustratingthat wouldbe.I wouldbe upsettoo.

Emotional Empathy Statements 🍂 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can't even imagine going through something like that.
  2. This situation is unacceptable to us too.
  4. If I were in your situation, I would be asking the same questions you are.
  8. Customer, I completely understand the frustration in this situation.
  9. Free!!
  10. That would be disappointing, especially when…
  12. I realize how complicated it is to…
  13. I’m happy to listen any time.
  14. That's what I am here for
  15. If I were in your situation, I would feel exactly the same way you do.
  16. I understand how that can be worrisome. I'd love to help with this.
  18. I can't even imagine going through something like that.
  19. I can see why that made you angry.
  22. I can see how that would be difficult.
  23. I am here for you.
  24. I can imagine how frustrating that would be.
  25. I would be upset too.