CustomerdisputedrateincreaseCustomer saidthey never call411 (multiplecalls)Customerasked aboutSr. CitizenDiscountCust.LovesComcastCustomerwith lessthen 1 yrwants loy.crCustomerneeds TVbecauseof familyCustomerwonder's whybilling is highthey only rentmoviesCustomer'sacct. was75 dayspast dueCustomeraddedXHa________Cust. saidwe give disc.to new cust.(they are inYr.1)Customerwantstech outNOW!!!Customerwanted todisco. phoneto lower billNon Auth.Customerwants billinginfo becausethey pay billCustomerwanted toadd HBOand not payfor itCustomeraddedVideoa________CustomerfromCTCustomeraddedCHSIa________CustomeraddedCDVa_______Customersaid they areon "fixedincome"Cust. wantsto purchasevideo equip.Customersays the weretold SPPcovered installCustomerfromPACustomerwantsCinemaxon DTACustomerSaid technever showednotes saydifferentCustomerdisputedrateincreaseCustomer saidthey never call411 (multiplecalls)Customerasked aboutSr. CitizenDiscountCust.LovesComcastCustomerwith lessthen 1 yrwants loy.crCustomerneeds TVbecauseof familyCustomerwonder's whybilling is highthey only rentmoviesCustomer'sacct. was75 dayspast dueCustomeraddedXHa________Cust. saidwe give disc.to new cust.(they are inYr.1)Customerwantstech outNOW!!!Customerwanted todisco. phoneto lower billNon Auth.Customerwants billinginfo becausethey pay billCustomerwanted toadd HBOand not payfor itCustomeraddedVideoa________CustomerfromCTCustomeraddedCHSIa________CustomeraddedCDVa_______Customersaid they areon "fixedincome"Cust. wantsto purchasevideo equip.Customersays the weretold SPPcovered installCustomerfromPACustomerwantsCinemaxon DTACustomerSaid technever showednotes saydifferent

Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer disputed rate increase
  2. Customer said they never call 411 (multiple calls)
  3. Customer asked about Sr. Citizen Discount
  4. Cust. Loves Comcast
  5. Customer with less then 1 yr wants loy.cr
  6. Customer needs TV because of family
  7. Customer wonder's why billing is high they only rent movies
  8. Customer's acct. was 75 days past due
  9. Customer added XH a________
  10. Cust. said we give disc. to new cust. (they are in Yr.1)
  11. Customer wants tech out NOW!!!
  12. Customer wanted to disco. phone to lower bill
  13. Non Auth. Customer wants billing info because they pay bill
  14. Customer wanted to add HBO and not pay for it
  15. Customer added Video a________
  16. Customer from CT
  17. Customer added CHSI a________
  18. Customer added CDV a_______
  19. Customer said they are on "fixed income"
  20. Cust. wants to purchase video equip.
  21. Customer says the were told SPP covered install
  22. Customer from PA
  23. Customer wants Cinemax on DTA
  24. Customer Said tech never showed notes say different