Customerasked aboutSr. CitizenDiscountCustomer saidthey never call411 (multiplecalls)Customersays the weretold SPPcovered installCustomerwanted todisco. phoneto lower billCust. saidwe give disc.to new cust.(they are inYr.1)Customerwonder's whybilling is highthey only rentmoviesCust.LovesComcastNon Auth.Customerwants billinginfo becausethey pay billCustomerfromCTCustomerwantsCinemaxon DTACustomersaid they areon "fixedincome"Cust. wantsto purchasevideo equip.Customerneeds TVbecauseof familyCustomerwantstech outNOW!!!CustomeraddedVideoa________Customer'sacct. was75 dayspast dueCustomerfromPACustomeraddedCHSIa________Customerwith lessthen 1 yrwants loy.crCustomerSaid technever showednotes saydifferentCustomeraddedXHa________Customerwanted toadd HBOand not payfor itCustomeraddedCDVa_______CustomerdisputedrateincreaseCustomerasked aboutSr. CitizenDiscountCustomer saidthey never call411 (multiplecalls)Customersays the weretold SPPcovered installCustomerwanted todisco. phoneto lower billCust. saidwe give disc.to new cust.(they are inYr.1)Customerwonder's whybilling is highthey only rentmoviesCust.LovesComcastNon Auth.Customerwants billinginfo becausethey pay billCustomerfromCTCustomerwantsCinemaxon DTACustomersaid they areon "fixedincome"Cust. wantsto purchasevideo equip.Customerneeds TVbecauseof familyCustomerwantstech outNOW!!!CustomeraddedVideoa________Customer'sacct. was75 dayspast dueCustomerfromPACustomeraddedCHSIa________Customerwith lessthen 1 yrwants loy.crCustomerSaid technever showednotes saydifferentCustomeraddedXHa________Customerwanted toadd HBOand not payfor itCustomeraddedCDVa_______Customerdisputedrateincrease

Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asked about Sr. Citizen Discount
  2. Customer said they never call 411 (multiple calls)
  3. Customer says the were told SPP covered install
  4. Customer wanted to disco. phone to lower bill
  5. Cust. said we give disc. to new cust. (they are in Yr.1)
  6. Customer wonder's why billing is high they only rent movies
  7. Cust. Loves Comcast
  8. Non Auth. Customer wants billing info because they pay bill
  9. Customer from CT
  10. Customer wants Cinemax on DTA
  11. Customer said they are on "fixed income"
  12. Cust. wants to purchase video equip.
  13. Customer needs TV because of family
  14. Customer wants tech out NOW!!!
  15. Customer added Video a________
  16. Customer's acct. was 75 days past due
  17. Customer from PA
  18. Customer added CHSI a________
  19. Customer with less then 1 yr wants loy.cr
  20. Customer Said tech never showed notes say different
  21. Customer added XH a________
  22. Customer wanted to add HBO and not pay for it
  23. Customer added CDV a_______
  24. Customer disputed rate increase