Customerwonder's whybilling is highthey only rentmoviesCustomer saidthey never call411 (multiplecalls)Cust. wantsto purchasevideo equip.Customerwanted todisco. phoneto lower billCustomerwantstech outNOW!!!Customerwanted toadd HBOand not payfor itCustomerfromPACustomerwantsCinemaxon DTACustomerfromCTCust. saidwe give disc.to new cust.(they are inYr.1)Cust.LovesComcastCustomersaid they areon "fixedincome"Customersays the weretold SPPcovered installCustomeraddedCDVa_______Customerasked aboutSr. CitizenDiscountCustomerwith lessthen 1 yrwants loy.crCustomeraddedCHSIa________CustomerSaid technever showednotes saydifferentCustomeraddedVideoa________Customerneeds TVbecauseof familyNon Auth.Customerwants billinginfo becausethey pay billCustomerdisputedrateincreaseCustomeraddedXHa________Customer'sacct. was75 dayspast dueCustomerwonder's whybilling is highthey only rentmoviesCustomer saidthey never call411 (multiplecalls)Cust. wantsto purchasevideo equip.Customerwanted todisco. phoneto lower billCustomerwantstech outNOW!!!Customerwanted toadd HBOand not payfor itCustomerfromPACustomerwantsCinemaxon DTACustomerfromCTCust. saidwe give disc.to new cust.(they are inYr.1)Cust.LovesComcastCustomersaid they areon "fixedincome"Customersays the weretold SPPcovered installCustomeraddedCDVa_______Customerasked aboutSr. CitizenDiscountCustomerwith lessthen 1 yrwants loy.crCustomeraddedCHSIa________CustomerSaid technever showednotes saydifferentCustomeraddedVideoa________Customerneeds TVbecauseof familyNon Auth.Customerwants billinginfo becausethey pay billCustomerdisputedrateincreaseCustomeraddedXHa________Customer'sacct. was75 dayspast due

Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wonder's why billing is high they only rent movies
  2. Customer said they never call 411 (multiple calls)
  3. Cust. wants to purchase video equip.
  4. Customer wanted to disco. phone to lower bill
  5. Customer wants tech out NOW!!!
  6. Customer wanted to add HBO and not pay for it
  7. Customer from PA
  8. Customer wants Cinemax on DTA
  9. Customer from CT
  10. Cust. said we give disc. to new cust. (they are in Yr.1)
  11. Cust. Loves Comcast
  12. Customer said they are on "fixed income"
  13. Customer says the were told SPP covered install
  14. Customer added CDV a_______
  15. Customer asked about Sr. Citizen Discount
  16. Customer with less then 1 yr wants loy.cr
  17. Customer added CHSI a________
  18. Customer Said tech never showed notes say different
  19. Customer added Video a________
  20. Customer needs TV because of family
  21. Non Auth. Customer wants billing info because they pay bill
  22. Customer disputed rate increase
  23. Customer added XH a________
  24. Customer's acct. was 75 days past due