Customerwonder's whybilling is highthey only rentmoviesCustomerneeds TVbecauseof familyCustomerwith lessthen 1 yrwants loy.crCustomersays the weretold SPPcovered installCustomersaid they areon "fixedincome"Customer saidthey never call411 (multiplecalls)Customerwanted toadd HBOand not payfor itCustomeraddedVideoa________CustomeraddedXHa________Cust. wantsto purchasevideo equip.CustomeraddedCDVa_______Customer'sacct. was75 dayspast dueCust.LovesComcastCustomerfromPACustomerasked aboutSr. CitizenDiscountCustomerSaid technever showednotes saydifferentCustomeraddedCHSIa________Non Auth.Customerwants billinginfo becausethey pay billCustomerwanted todisco. phoneto lower billCustomerwantstech outNOW!!!CustomerdisputedrateincreaseCustomerwantsCinemaxon DTACustomerfromCTCust. saidwe give disc.to new cust.(they are inYr.1)Customerwonder's whybilling is highthey only rentmoviesCustomerneeds TVbecauseof familyCustomerwith lessthen 1 yrwants loy.crCustomersays the weretold SPPcovered installCustomersaid they areon "fixedincome"Customer saidthey never call411 (multiplecalls)Customerwanted toadd HBOand not payfor itCustomeraddedVideoa________CustomeraddedXHa________Cust. wantsto purchasevideo equip.CustomeraddedCDVa_______Customer'sacct. was75 dayspast dueCust.LovesComcastCustomerfromPACustomerasked aboutSr. CitizenDiscountCustomerSaid technever showednotes saydifferentCustomeraddedCHSIa________Non Auth.Customerwants billinginfo becausethey pay billCustomerwanted todisco. phoneto lower billCustomerwantstech outNOW!!!CustomerdisputedrateincreaseCustomerwantsCinemaxon DTACustomerfromCTCust. saidwe give disc.to new cust.(they are inYr.1)

Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wonder's why billing is high they only rent movies
  2. Customer needs TV because of family
  3. Customer with less then 1 yr wants loy.cr
  4. Customer says the were told SPP covered install
  5. Customer said they are on "fixed income"
  6. Customer said they never call 411 (multiple calls)
  7. Customer wanted to add HBO and not pay for it
  8. Customer added Video a________
  9. Customer added XH a________
  10. Cust. wants to purchase video equip.
  11. Customer added CDV a_______
  12. Customer's acct. was 75 days past due
  13. Cust. Loves Comcast
  14. Customer from PA
  15. Customer asked about Sr. Citizen Discount
  16. Customer Said tech never showed notes say different
  17. Customer added CHSI a________
  18. Non Auth. Customer wants billing info because they pay bill
  19. Customer wanted to disco. phone to lower bill
  20. Customer wants tech out NOW!!!
  21. Customer disputed rate increase
  22. Customer wants Cinemax on DTA
  23. Customer from CT
  24. Cust. said we give disc. to new cust. (they are in Yr.1)