(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A Smile
Giving towels /trash bags/TP or papertowels to a guest
Sharing a lunch/snack item
Giving a fellow team member a compliment
Going above and beyond for the guest
Picking up towels or trash left in the hallway
Find out 1 new fact about a team member you didn't know
Using the Guest's name
Helping a fellow team member
Picking up a piece of trash in the parking lot
Saying Hello to a guest
Knows the days of the month that GP Star of the Week is given out
Nominating a fellow team member for GP Star of the Week
Wearing their name tag
Cleaning/stocking the area of a department
Knows what Heartbeat is
Giving WOW Service
Doing something that is not w/in their normal "job"
Wearing their uniform
Knows the Guiding Principles (w/o looking)
Handling a guest issue w/o management
Saying hello/good morning to a fellow team member
Knows what our Heartbeat score is for the quarter to date
