GP Culture - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Wearing their name tag
2. Picking up towels or trash left in the hallway
3. Giving WOW Service
4. Helping a fellow team member
5. Wearing their uniform
6. Going above and beyond for the guest
7. Doing something that is not w/in their normal "job"
8. Knows the days of the month that GP Star of the Week is given out
9. Nominating a fellow team member for GP Star of the Week
10. Saying hello/good morning to a fellow team member
11. Handling a guest issue w/o management
12. Find out 1 new fact about a team member you didn't know
13. Doing houseperson duties w/o being told
14. Using the Guest's name
15. Knows what Heartbeat is
16. Knows what our Heartbeat score is for the quarter to date
17. Giving towels /trash bags/TP or papertowels to a guest
18. Picking up a piece of trash in the parking lot
19. A Smile
20. Saying Hello to a guest
21. Giving a fellow team member a compliment
22. Knows the Guiding Principles (w/o looking)
23. Sharing a lunch/snack item
24. Cleaning/stocking the area of a department