(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wearing their uniform
Using the Guest's name
Giving a fellow team member a compliment
Cleaning/stocking the area of a department
Giving WOW Service
Wearing their name tag
Picking up a piece of trash in the parking lot
A Smile
Doing something that is not w/in their normal "job"
Knows what Heartbeat is
Going above and beyond for the guest
Handling a guest issue w/o management
Find out 1 new fact about a team member you didn't know
Nominating a fellow team member for GP Star of the Week
Saying hello/good morning to a fellow team member
Saying Hello to a guest
Giving towels /trash bags/TP or papertowels to a guest
Knows what our Heartbeat score is for the quarter to date
Knows the Guiding Principles (w/o looking)
Picking up towels or trash left in the hallway
Doing houseperson duties w/o being told
Knows the days of the month that GP Star of the Week is given out
