(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Wearing their name tag
Knows the Guiding Principles (w/o looking)
Cleaning/stocking the area of a department
Giving WOW Service
A Smile
Find out 1 new fact about a team member you didn't know
Giving a fellow team member a compliment
Using the Guest's name
Saying Hello to a guest
Nominating a fellow team member for GP Star of the Week
Knows what Heartbeat is
Doing something that is not w/in their normal "job"
Handling a guest issue w/o management
Wearing their uniform
Knows what our Heartbeat score is for the quarter to date
Going above and beyond for the guest
Picking up towels or trash left in the hallway
Doing houseperson duties w/o being told
Giving towels /trash bags/TP or papertowels to a guest
Helping a fellow team member
Saying hello/good morning to a fellow team member
Knows the days of the month that GP Star of the Week is given out
