(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Giving WOW Service
Cleaning/stocking the area of a department
Picking up towels or trash left in the hallway
Saying hello/good morning to a fellow team member
Doing houseperson duties w/o being told
Knows what Heartbeat is
A Smile
Sharing a lunch/snack item
Find out 1 new fact about a team member you didn't know
Knows the Guiding Principles (w/o looking)
Using the Guest's name
Giving a fellow team member a compliment
Going above and beyond for the guest
Doing something that is not w/in their normal "job"
Wearing their uniform
Helping a fellow team member
Wearing their name tag
Picking up a piece of trash in the parking lot
Giving towels /trash bags/TP or papertowels to a guest
Knows the days of the month that GP Star of the Week is given out
Handling a guest issue w/o management
Saying Hello to a guest
Knows what our Heartbeat score is for the quarter to date
Nominating a fellow team member for GP Star of the Week
