GP Culture - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Doing something that is not w/in their normal "job"
2. Knows the days of the month that GP Star of the Week is given out
3. Giving towels /trash bags/TP or papertowels to a guest
4. A Smile
5. Using the Guest's name
6. Find out 1 new fact about a team member you didn't know
7. Picking up towels or trash left in the hallway
8. Nominating a fellow team member for GP Star of the Week
9. Cleaning/stocking the area of a department
10. Wearing their uniform
11. Sharing a lunch/snack item
12. Knows the Guiding Principles (w/o looking)
13. Doing houseperson duties w/o being told
14. Giving WOW Service
15. Knows what Heartbeat is
16. Knows what our Heartbeat score is for the quarter to date
17. Wearing their name tag
18. Saying Hello to a guest
19. Handling a guest issue w/o management
20. Picking up a piece of trash in the parking lot
21. Giving a fellow team member a compliment
22. Helping a fellow team member
23. Saying hello/good morning to a fellow team member
24. Going above and beyond for the guest