(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Using the Guest's name
A Smile
Doing something that is not w/in their normal "job"
Knows the Guiding Principles (w/o looking)
Picking up a piece of trash in the parking lot
Knows the days of the month that GP Star of the Week is given out
Handling a guest issue w/o management
Sharing a lunch/snack item
Saying Hello to a guest
Saying hello/good morning to a fellow team member
Wearing their uniform
Cleaning/stocking the area of a department
Going above and beyond for the guest
Giving WOW Service
Giving towels /trash bags/TP or papertowels to a guest
Knows what Heartbeat is
Helping a fellow team member
Find out 1 new fact about a team member you didn't know
Nominating a fellow team member for GP Star of the Week
Picking up towels or trash left in the hallway
Wearing their name tag
Knows what our Heartbeat score is for the quarter to date
