Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Has or has been exposed to COVID
2. Transfer to CHW
3. Lab incident report
4. Needs MyChart help
5. Schedule AWV
6. Called by wrong name
7. Update contact info
8. Puts you on hold
9. Fills multiple RX
10. Not on HIPAA
11. WHO to Triage
12. Dog barks in background
13. Cancels appointment
14. Schedule same-day appt
15. Asks for address
16. Caller uses curse word
17. Asks about referral
18. Caller coughs into phone
19. Child crying in background
20. Dental Call
21. Billing call
22. Radiology order not received
23. Missed Appointment
24. Pharmacy call