“I have 3separategifts”Identified aprocessimprovementideaAppraisalOVERvalue“Can I buya new carnow?”“Can I geta lowerrate?”Over 10creditinquiries“But myagentsaid…...”Receiveda 10RSATSurveyLoan in 40over 14 daysbefore SCDWorkeda loanwith PIWPusheda loanto 43Receiveda 10CSATSurveyComplete3 ICCcallsLTV70%RepairsRequiredVA Loan –under 10clientconditionsGot DocsOut 3+days priorto SCD“If we don’tclose, I’mmoving myassetselsewhere”“What is myrelocationcompanypaying for?”“21 days toclose? Iknow a bankthat can do19”SubmitROVLoan notclosinguntil 2024FloodInsuranceRequired(Rate matchcompleted)“Can we geteven lower?”Changedjobs aftergoing intocontract“I’m goingto wait forrates toget better”“Can wewaive theappraisal?”JointWelcomeCallCompleted“I have 3separategifts”Identified aprocessimprovementideaAppraisalOVERvalue“Can I buya new carnow?”“Can I geta lowerrate?”Over 10creditinquiries“But myagentsaid…...”Receiveda 10RSATSurveyLoan in 40over 14 daysbefore SCDWorkeda loanwith PIWPusheda loanto 43Receiveda 10CSATSurveyComplete3 ICCcallsLTV70%RepairsRequiredVA Loan –under 10clientconditionsGot DocsOut 3+days priorto SCD“If we don’tclose, I’mmoving myassetselsewhere”“What is myrelocationcompanypaying for?”“21 days toclose? Iknow a bankthat can do19”SubmitROVLoan notclosinguntil 2024FloodInsuranceRequired(Rate matchcompleted)“Can we geteven lower?”Changedjobs aftergoing intocontract“I’m goingto wait forrates toget better”“Can wewaive theappraisal?”JointWelcomeCallCompleted

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I have 3 separate gifts”
  2. Identified a process improvement idea
  3. Appraisal OVER value
  4. “Can I buy a new car now?”
  5. “Can I get a lower rate?”
  6. Over 10 credit inquiries
  7. “But my agent said…...”
  8. Received a 10 RSAT Survey
  9. Loan in 40 over 14 days before SCD
  10. Worked a loan with PIW
  11. Pushed a loan to 43
  12. Received a 10 CSAT Survey
  13. Complete 3 ICC calls
  14. LTV 70%
  15. Repairs Required
  16. VA Loan – under 10 client conditions
  17. Got Docs Out 3+ days prior to SCD
  18. “If we don’t close, I’m moving my assets elsewhere”
  19. “What is my relocation company paying for?”
  20. “21 days to close? I know a bank that can do 19”
  21. Submit ROV
  22. Loan not closing until 2024
  23. Flood Insurance Required
  24. (Rate match completed) “Can we get even lower?”
  25. Changed jobs after going into contract
  26. “I’m going to wait for rates to get better”
  27. “Can we waive the appraisal?”
  28. Joint Welcome Call Completed