“Can I buya new carnow?”VA Loan –under 10clientconditionsLoan in 40over 14 daysbefore SCDChangedjobs aftergoing intocontractJointWelcomeCallCompletedReceiveda 10RSATSurveyReceiveda 10CSATSurveyLTV70%“But myagentsaid…...”“21 days toclose? Iknow a bankthat can do19”“I have 3separategifts”Complete3 ICCcalls“I’m goingto wait forrates toget better”Identified aprocessimprovementideaPusheda loanto 43Loan notclosinguntil 2024Workeda loanwith PIW“Can wewaive theappraisal?”Over 10creditinquiriesSubmitROVGot DocsOut 3+days priorto SCDFloodInsuranceRequired“If we don’tclose, I’mmoving myassetselsewhere”“Can I geta lowerrate?”“What is myrelocationcompanypaying for?”(Rate matchcompleted)“Can we geteven lower?”RepairsRequiredAppraisalOVERvalue“Can I buya new carnow?”VA Loan –under 10clientconditionsLoan in 40over 14 daysbefore SCDChangedjobs aftergoing intocontractJointWelcomeCallCompletedReceiveda 10RSATSurveyReceiveda 10CSATSurveyLTV70%“But myagentsaid…...”“21 days toclose? Iknow a bankthat can do19”“I have 3separategifts”Complete3 ICCcalls“I’m goingto wait forrates toget better”Identified aprocessimprovementideaPusheda loanto 43Loan notclosinguntil 2024Workeda loanwith PIW“Can wewaive theappraisal?”Over 10creditinquiriesSubmitROVGot DocsOut 3+days priorto SCDFloodInsuranceRequired“If we don’tclose, I’mmoving myassetselsewhere”“Can I geta lowerrate?”“What is myrelocationcompanypaying for?”(Rate matchcompleted)“Can we geteven lower?”RepairsRequiredAppraisalOVERvalue

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can I buy a new car now?”
  2. VA Loan – under 10 client conditions
  3. Loan in 40 over 14 days before SCD
  4. Changed jobs after going into contract
  5. Joint Welcome Call Completed
  6. Received a 10 RSAT Survey
  7. Received a 10 CSAT Survey
  8. LTV 70%
  9. “But my agent said…...”
  10. “21 days to close? I know a bank that can do 19”
  11. “I have 3 separate gifts”
  12. Complete 3 ICC calls
  13. “I’m going to wait for rates to get better”
  14. Identified a process improvement idea
  15. Pushed a loan to 43
  16. Loan not closing until 2024
  17. Worked a loan with PIW
  18. “Can we waive the appraisal?”
  19. Over 10 credit inquiries
  20. Submit ROV
  21. Got Docs Out 3+ days prior to SCD
  22. Flood Insurance Required
  23. “If we don’t close, I’m moving my assets elsewhere”
  24. “Can I get a lower rate?”
  25. “What is my relocation company paying for?”
  26. (Rate match completed) “Can we get even lower?”
  27. Repairs Required
  28. Appraisal OVER value