AppraisalOVERvalueSubmitROV(Rate matchcompleted)“Can we geteven lower?”JointWelcomeCallCompleted“What is myrelocationcompanypaying for?”“Can wewaive theappraisal?”Pusheda loanto 43Receiveda 10RSATSurveyComplete3 ICCcalls“But myagentsaid…...”RepairsRequiredReceiveda 10CSATSurvey“I’m goingto wait forrates toget better”Loan in 40over 14 daysbefore SCDLoan notclosinguntil 2024VA Loan –under 10clientconditionsIdentified aprocessimprovementidea“I have 3separategifts”Workeda loanwith PIWLTV70%Over 10creditinquiriesChangedjobs aftergoing intocontractGot DocsOut 3+days priorto SCD“Can I geta lowerrate?”“Can I buya new carnow?”FloodInsuranceRequired“If we don’tclose, I’mmoving myassetselsewhere”“21 days toclose? Iknow a bankthat can do19”AppraisalOVERvalueSubmitROV(Rate matchcompleted)“Can we geteven lower?”JointWelcomeCallCompleted“What is myrelocationcompanypaying for?”“Can wewaive theappraisal?”Pusheda loanto 43Receiveda 10RSATSurveyComplete3 ICCcalls“But myagentsaid…...”RepairsRequiredReceiveda 10CSATSurvey“I’m goingto wait forrates toget better”Loan in 40over 14 daysbefore SCDLoan notclosinguntil 2024VA Loan –under 10clientconditionsIdentified aprocessimprovementidea“I have 3separategifts”Workeda loanwith PIWLTV70%Over 10creditinquiriesChangedjobs aftergoing intocontractGot DocsOut 3+days priorto SCD“Can I geta lowerrate?”“Can I buya new carnow?”FloodInsuranceRequired“If we don’tclose, I’mmoving myassetselsewhere”“21 days toclose? Iknow a bankthat can do19”

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
  1. Appraisal OVER value
  2. Submit ROV
  3. (Rate match completed) “Can we get even lower?”
  4. Joint Welcome Call Completed
  5. “What is my relocation company paying for?”
  6. “Can we waive the appraisal?”
  7. Pushed a loan to 43
  8. Received a 10 RSAT Survey
  9. Complete 3 ICC calls
  10. “But my agent said…...”
  11. Repairs Required
  12. Received a 10 CSAT Survey
  13. “I’m going to wait for rates to get better”
  14. Loan in 40 over 14 days before SCD
  15. Loan not closing until 2024
  16. VA Loan – under 10 client conditions
  17. Identified a process improvement idea
  18. “I have 3 separate gifts”
  19. Worked a loan with PIW
  20. LTV 70%
  21. Over 10 credit inquiries
  22. Changed jobs after going into contract
  23. Got Docs Out 3+ days prior to SCD
  24. “Can I get a lower rate?”
  25. “Can I buy a new car now?”
  26. Flood Insurance Required
  27. “If we don’t close, I’m moving my assets elsewhere”
  28. “21 days to close? I know a bank that can do 19”