Workeda loanwith PIW“If we don’tclose, I’mmoving myassetselsewhere”Changedjobs aftergoing intocontract“Can wewaive theappraisal?”“Can I buya new carnow?”“I have 3separategifts”“21 days toclose? Iknow a bankthat can do19”“What is myrelocationcompanypaying for?”VA Loan –under 10clientconditionsIdentified aprocessimprovementideaSubmitROVAppraisalOVERvalueLoan notclosinguntil 2024Pusheda loanto 43Loan in 40over 14 daysbefore SCDFloodInsuranceRequiredComplete3 ICCcallsRepairsRequiredGot DocsOut 3+days priorto SCDReceiveda 10RSATSurvey“But myagentsaid…...”JointWelcomeCallCompletedLTV70%Over 10creditinquiries“I’m goingto wait forrates toget better”“Can I geta lowerrate?”Receiveda 10CSATSurvey(Rate matchcompleted)“Can we geteven lower?”Workeda loanwith PIW“If we don’tclose, I’mmoving myassetselsewhere”Changedjobs aftergoing intocontract“Can wewaive theappraisal?”“Can I buya new carnow?”“I have 3separategifts”“21 days toclose? Iknow a bankthat can do19”“What is myrelocationcompanypaying for?”VA Loan –under 10clientconditionsIdentified aprocessimprovementideaSubmitROVAppraisalOVERvalueLoan notclosinguntil 2024Pusheda loanto 43Loan in 40over 14 daysbefore SCDFloodInsuranceRequiredComplete3 ICCcallsRepairsRequiredGot DocsOut 3+days priorto SCDReceiveda 10RSATSurvey“But myagentsaid…...”JointWelcomeCallCompletedLTV70%Over 10creditinquiries“I’m goingto wait forrates toget better”“Can I geta lowerrate?”Receiveda 10CSATSurvey(Rate matchcompleted)“Can we geteven lower?”

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a loan with PIW
  2. “If we don’t close, I’m moving my assets elsewhere”
  3. Changed jobs after going into contract
  4. “Can we waive the appraisal?”
  5. “Can I buy a new car now?”
  6. “I have 3 separate gifts”
  7. “21 days to close? I know a bank that can do 19”
  8. “What is my relocation company paying for?”
  9. VA Loan – under 10 client conditions
  10. Identified a process improvement idea
  11. Submit ROV
  12. Appraisal OVER value
  13. Loan not closing until 2024
  14. Pushed a loan to 43
  15. Loan in 40 over 14 days before SCD
  16. Flood Insurance Required
  17. Complete 3 ICC calls
  18. Repairs Required
  19. Got Docs Out 3+ days prior to SCD
  20. Received a 10 RSAT Survey
  21. “But my agent said…...”
  22. Joint Welcome Call Completed
  23. LTV 70%
  24. Over 10 credit inquiries
  25. “I’m going to wait for rates to get better”
  26. “Can I get a lower rate?”
  27. Received a 10 CSAT Survey
  28. (Rate match completed) “Can we get even lower?”