SubmitROVGot DocsOut 3+days priorto SCD“Can wewaive theappraisal?”Receiveda 10CSATSurveyLoan notclosinguntil 2024Pusheda loanto 43(Rate matchcompleted)“Can we geteven lower?”Receiveda 10RSATSurvey“But myagentsaid…...”“21 days toclose? Iknow a bankthat can do19”Changedjobs aftergoing intocontract“What is myrelocationcompanypaying for?”“I’m goingto wait forrates toget better”JointWelcomeCallCompleted“I have 3separategifts”Loan in 40over 14 daysbefore SCDAppraisalOVERvalueIdentified aprocessimprovementideaFloodInsuranceRequiredOver 10creditinquiriesComplete3 ICCcallsVA Loan –under 10clientconditionsLTV70%“If we don’tclose, I’mmoving myassetselsewhere”“Can I geta lowerrate?”RepairsRequiredWorkeda loanwith PIW“Can I buya new carnow?”SubmitROVGot DocsOut 3+days priorto SCD“Can wewaive theappraisal?”Receiveda 10CSATSurveyLoan notclosinguntil 2024Pusheda loanto 43(Rate matchcompleted)“Can we geteven lower?”Receiveda 10RSATSurvey“But myagentsaid…...”“21 days toclose? Iknow a bankthat can do19”Changedjobs aftergoing intocontract“What is myrelocationcompanypaying for?”“I’m goingto wait forrates toget better”JointWelcomeCallCompleted“I have 3separategifts”Loan in 40over 14 daysbefore SCDAppraisalOVERvalueIdentified aprocessimprovementideaFloodInsuranceRequiredOver 10creditinquiriesComplete3 ICCcallsVA Loan –under 10clientconditionsLTV70%“If we don’tclose, I’mmoving myassetselsewhere”“Can I geta lowerrate?”RepairsRequiredWorkeda loanwith PIW“Can I buya new carnow?”

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit ROV
  2. Got Docs Out 3+ days prior to SCD
  3. “Can we waive the appraisal?”
  4. Received a 10 CSAT Survey
  5. Loan not closing until 2024
  6. Pushed a loan to 43
  7. (Rate match completed) “Can we get even lower?”
  8. Received a 10 RSAT Survey
  9. “But my agent said…...”
  10. “21 days to close? I know a bank that can do 19”
  11. Changed jobs after going into contract
  12. “What is my relocation company paying for?”
  13. “I’m going to wait for rates to get better”
  14. Joint Welcome Call Completed
  15. “I have 3 separate gifts”
  16. Loan in 40 over 14 days before SCD
  17. Appraisal OVER value
  18. Identified a process improvement idea
  19. Flood Insurance Required
  20. Over 10 credit inquiries
  21. Complete 3 ICC calls
  22. VA Loan – under 10 client conditions
  23. LTV 70%
  24. “If we don’t close, I’m moving my assets elsewhere”
  25. “Can I get a lower rate?”
  26. Repairs Required
  27. Worked a loan with PIW
  28. “Can I buy a new car now?”