LTV70%“But myagentsaid…...”Loan in 40over 14 daysbefore SCDGot DocsOut 3+days priorto SCD“Can wewaive theappraisal?”RepairsRequiredReceiveda 10RSATSurveyWorkeda loanwith PIW“Can I geta lowerrate?”Loan notclosinguntil 2024“I have 3separategifts”“I’m goingto wait forrates toget better”AppraisalOVERvalueVA Loan –under 10clientconditionsJointWelcomeCallCompleted(Rate matchcompleted)“Can we geteven lower?”FloodInsuranceRequiredPusheda loanto 43“21 days toclose? Iknow a bankthat can do19”“If we don’tclose, I’mmoving myassetselsewhere”Changedjobs aftergoing intocontract“Can I buya new carnow?”Complete3 ICCcallsOver 10creditinquiriesIdentified aprocessimprovementidea“What is myrelocationcompanypaying for?”Receiveda 10CSATSurveySubmitROVLTV70%“But myagentsaid…...”Loan in 40over 14 daysbefore SCDGot DocsOut 3+days priorto SCD“Can wewaive theappraisal?”RepairsRequiredReceiveda 10RSATSurveyWorkeda loanwith PIW“Can I geta lowerrate?”Loan notclosinguntil 2024“I have 3separategifts”“I’m goingto wait forrates toget better”AppraisalOVERvalueVA Loan –under 10clientconditionsJointWelcomeCallCompleted(Rate matchcompleted)“Can we geteven lower?”FloodInsuranceRequiredPusheda loanto 43“21 days toclose? Iknow a bankthat can do19”“If we don’tclose, I’mmoving myassetselsewhere”Changedjobs aftergoing intocontract“Can I buya new carnow?”Complete3 ICCcallsOver 10creditinquiriesIdentified aprocessimprovementidea“What is myrelocationcompanypaying for?”Receiveda 10CSATSurveySubmitROV

Employee Appreciation Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LTV 70%
  2. “But my agent said…...”
  3. Loan in 40 over 14 days before SCD
  4. Got Docs Out 3+ days prior to SCD
  5. “Can we waive the appraisal?”
  6. Repairs Required
  7. Received a 10 RSAT Survey
  8. Worked a loan with PIW
  9. “Can I get a lower rate?”
  10. Loan not closing until 2024
  11. “I have 3 separate gifts”
  12. “I’m going to wait for rates to get better”
  13. Appraisal OVER value
  14. VA Loan – under 10 client conditions
  15. Joint Welcome Call Completed
  16. (Rate match completed) “Can we get even lower?”
  17. Flood Insurance Required
  18. Pushed a loan to 43
  19. “21 days to close? I know a bank that can do 19”
  20. “If we don’t close, I’m moving my assets elsewhere”
  21. Changed jobs after going into contract
  22. “Can I buy a new car now?”
  23. Complete 3 ICC calls
  24. Over 10 credit inquiries
  25. Identified a process improvement idea
  26. “What is my relocation company paying for?”
  27. Received a 10 CSAT Survey
  28. Submit ROV