Justsmile andnod :)Customersare thereason Idrink.ShowEmpathy toa Butthead?Yeah, right!🤬Can't you just"pass me"with 79% onmy Lessonlyexam???Customeryelling attheir kidsCustomerhad beepingsound in thebackground.Customercalled rightat the endof my shift.Geesh, Iam notyourtherapist!Dang!AnotherRubricchange! 🙄"Wishful"Own Itstatement!DO ITYOURSELF!I neededmore thanonecaffeinatedbeverage.Customerasked forFreePopcornLunch at11 am! IJUST atebreakfast!Customerkeptinterruptingme.Customertold mehow to domy job.Customercomplains oflate/suspendfees.Used mybestcustomerservicevoice.Customercalled me bythe wrongname.Kids and/orFur babiesbeing loud inthebackground.Customerforgottheiraddress.Is it 5o'clockyet?Customerasked if wehad any dealsor couponcodesAll thesedarntools!Customercomplainedaboutprices/fees.Mute thecustomerto scream😱Customertold afunny storyor joke.Customergives youtheiropinion.Send a funnycustomerservicememe to thegroup.Couldn'tunderstandcustomer.Customerasks if thiswas scamtext/call.TRANSFERME TOYOURMANAGER!Customerasked me tofix their Appleor Androidphone.Customerclaimed tobe on holdfor a longtime.Systemfrozeup...againJustsmile andnod :)Customersare thereason Idrink.ShowEmpathy toa Butthead?Yeah, right!🤬Can't you just"pass me"with 79% onmy Lessonlyexam???Customeryelling attheir kidsCustomerhad beepingsound in thebackground.Customercalled rightat the endof my shift.Geesh, Iam notyourtherapist!Dang!AnotherRubricchange! 🙄"Wishful"Own Itstatement!DO ITYOURSELF!I neededmore thanonecaffeinatedbeverage.Customerasked forFreePopcornLunch at11 am! IJUST atebreakfast!Customerkeptinterruptingme.Customertold mehow to domy job.Customercomplains oflate/suspendfees.Used mybestcustomerservicevoice.Customercalled me bythe wrongname.Kids and/orFur babiesbeing loud inthebackground.Customerforgottheiraddress.Is it 5o'clockyet?Customerasked if wehad any dealsor couponcodesAll thesedarntools!Customercomplainedaboutprices/fees.Mute thecustomerto scream😱Customertold afunny storyor joke.Customergives youtheiropinion.Send a funnycustomerservicememe to thegroup.Couldn'tunderstandcustomer.Customerasks if thiswas scamtext/call.TRANSFERME TOYOURMANAGER!Customerasked me tofix their Appleor Androidphone.Customerclaimed tobe on holdfor a longtime.Systemfrozeup...again

DG CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
N
5
O
6
O
7
N
8
G
9
B
10
N
11
N
12
G
13
B
14
B
15
O
16
G
17
I
18
B
19
O
20
I
21
O
22
G
23
I
24
B
25
G
26
I
27
I
28
B
29
N
30
B
31
O
32
N
33
O
34
G
  1. I-Just smile and nod :)
  2. G-Customers are the reason I drink.
  3. I-Show Empathy to a Butthead? Yeah, right! 🤬
  4. N-Can't you just "pass me" with 79% on my Lessonly exam???
  5. O-Customer yelling at their kids
  6. O-Customer had beeping sound in the background.
  7. N-Customer called right at the end of my shift.
  8. G-Geesh, I am not your therapist!
  9. B-Dang! Another Rubric change! 🙄
  10. N-"Wishful" Own It statement! DO IT YOURSELF!
  11. N-I needed more than one caffeinated beverage.
  12. G-Customer asked for Free Popcorn
  13. B-Lunch at 11 am! I JUST ate breakfast!
  14. B-Customer kept interrupting me.
  15. O-Customer told me how to do my job.
  16. G-Customer complains of late/suspend fees.
  17. I-Used my best customer service voice.
  18. B-Customer called me by the wrong name.
  19. O-Kids and/or Fur babies being loud in the background.
  20. I-Customer forgot their address.
  21. O-Is it 5 o'clock yet?
  22. G-Customer asked if we had any deals or coupon codes
  23. I-All these darn tools!
  24. B-Customer complained about prices/fees.
  25. G-Mute the customer to scream 😱
  26. I-Customer told a funny story or joke.
  27. I-Customer gives you their opinion.
  28. B-Send a funny customer service meme to the group.
  29. N-Couldn't understand customer.
  30. B-Customer asks if this was scam text/call.
  31. O-TRANSFER ME TO YOUR MANAGER!
  32. N-Customer asked me to fix their Apple or Android phone.
  33. O-Customer claimed to be on hold for a long time.
  34. G-System froze up...again