ShowEmpathy toa Butthead?Yeah, right!🤬Customerhad beepingsound in thebackground.Customercomplainedaboutprices/fees.Customercalled rightat the endof my shift.Customertold mehow to domy job.TRANSFERME TOYOURMANAGER!Couldn'tunderstandcustomer.Customerasked me tofix their Appleor Androidphone.Used mybestcustomerservicevoice.Customerasks if thiswas scamtext/call.Is it 5o'clockyet?Mute thecustomerto scream😱Systemfrozeup...againCustomerasked if wehad any dealsor couponcodesCustomercomplains oflate/suspendfees.Customerclaimed tobe on holdfor a longtime.Customertold afunny storyor joke.Send a funnycustomerservicememe to thegroup.Customerasked forFreePopcorn"Wishful"Own Itstatement!DO ITYOURSELF!Kids and/orFur babiesbeing loud inthebackground.Geesh, Iam notyourtherapist!Can't you just"pass me"with 79% onmy Lessonlyexam???Justsmile andnod :)I neededmore thanonecaffeinatedbeverage.Customerkeptinterruptingme.Customersare thereason Idrink.Customercalled me bythe wrongname.Dang!AnotherRubricchange! 🙄Customerforgottheiraddress.All thesedarntools!Customergives youtheiropinion.Customeryelling attheir kidsLunch at11 am! IJUST atebreakfast!ShowEmpathy toa Butthead?Yeah, right!🤬Customerhad beepingsound in thebackground.Customercomplainedaboutprices/fees.Customercalled rightat the endof my shift.Customertold mehow to domy job.TRANSFERME TOYOURMANAGER!Couldn'tunderstandcustomer.Customerasked me tofix their Appleor Androidphone.Used mybestcustomerservicevoice.Customerasks if thiswas scamtext/call.Is it 5o'clockyet?Mute thecustomerto scream😱Systemfrozeup...againCustomerasked if wehad any dealsor couponcodesCustomercomplains oflate/suspendfees.Customerclaimed tobe on holdfor a longtime.Customertold afunny storyor joke.Send a funnycustomerservicememe to thegroup.Customerasked forFreePopcorn"Wishful"Own Itstatement!DO ITYOURSELF!Kids and/orFur babiesbeing loud inthebackground.Geesh, Iam notyourtherapist!Can't you just"pass me"with 79% onmy Lessonlyexam???Justsmile andnod :)I neededmore thanonecaffeinatedbeverage.Customerkeptinterruptingme.Customersare thereason Idrink.Customercalled me bythe wrongname.Dang!AnotherRubricchange! 🙄Customerforgottheiraddress.All thesedarntools!Customergives youtheiropinion.Customeryelling attheir kidsLunch at11 am! IJUST atebreakfast!

DG CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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G
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G
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G
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B
  1. I-Show Empathy to a Butthead? Yeah, right! 🤬
  2. O-Customer had beeping sound in the background.
  3. B-Customer complained about prices/fees.
  4. N-Customer called right at the end of my shift.
  5. O-Customer told me how to do my job.
  6. O-TRANSFER ME TO YOUR MANAGER!
  7. N-Couldn't understand customer.
  8. N-Customer asked me to fix their Apple or Android phone.
  9. I-Used my best customer service voice.
  10. B-Customer asks if this was scam text/call.
  11. O-Is it 5 o'clock yet?
  12. G-Mute the customer to scream 😱
  13. G-System froze up...again
  14. G-Customer asked if we had any deals or coupon codes
  15. G-Customer complains of late/suspend fees.
  16. O-Customer claimed to be on hold for a long time.
  17. I-Customer told a funny story or joke.
  18. B-Send a funny customer service meme to the group.
  19. G-Customer asked for Free Popcorn
  20. N-"Wishful" Own It statement! DO IT YOURSELF!
  21. O-Kids and/or Fur babies being loud in the background.
  22. G-Geesh, I am not your therapist!
  23. N-Can't you just "pass me" with 79% on my Lessonly exam???
  24. I-Just smile and nod :)
  25. N-I needed more than one caffeinated beverage.
  26. B-Customer kept interrupting me.
  27. G-Customers are the reason I drink.
  28. B-Customer called me by the wrong name.
  29. B-Dang! Another Rubric change! 🙄
  30. I-Customer forgot their address.
  31. I-All these darn tools!
  32. I-Customer gives you their opinion.
  33. O-Customer yelling at their kids
  34. B-Lunch at 11 am! I JUST ate breakfast!