Dang!AnotherRubricchange! 🙄Customercomplains oflate/suspendfees.Can't you just"pass me"with 79% onmy Lessonlyexam???Customergives youtheiropinion.Customerforgottheiraddress.Lunch at11 am! IJUST atebreakfast!Customerasked forFreePopcornShowEmpathy toa Butthead?Yeah, right!🤬Customerasked me tofix their Appleor Androidphone."Wishful"Own Itstatement!DO ITYOURSELF!Geesh, Iam notyourtherapist!Customerasked if wehad any dealsor couponcodesCustomerclaimed tobe on holdfor a longtime.TRANSFERME TOYOURMANAGER!Customertold mehow to domy job.Customercalled rightat the endof my shift.Mute thecustomerto scream😱Customeryelling attheir kidsCustomertold afunny storyor joke.Justsmile andnod :)Couldn'tunderstandcustomer.Customerhad beepingsound in thebackground.Systemfrozeup...againSend a funnycustomerservicememe to thegroup.Kids and/orFur babiesbeing loud inthebackground.I neededmore thanonecaffeinatedbeverage.Used mybestcustomerservicevoice.Customercomplainedaboutprices/fees.All thesedarntools!Is it 5o'clockyet?Customercalled me bythe wrongname.Customerkeptinterruptingme.Customerasks if thiswas scamtext/call.Customersare thereason Idrink.Dang!AnotherRubricchange! 🙄Customercomplains oflate/suspendfees.Can't you just"pass me"with 79% onmy Lessonlyexam???Customergives youtheiropinion.Customerforgottheiraddress.Lunch at11 am! IJUST atebreakfast!Customerasked forFreePopcornShowEmpathy toa Butthead?Yeah, right!🤬Customerasked me tofix their Appleor Androidphone."Wishful"Own Itstatement!DO ITYOURSELF!Geesh, Iam notyourtherapist!Customerasked if wehad any dealsor couponcodesCustomerclaimed tobe on holdfor a longtime.TRANSFERME TOYOURMANAGER!Customertold mehow to domy job.Customercalled rightat the endof my shift.Mute thecustomerto scream😱Customeryelling attheir kidsCustomertold afunny storyor joke.Justsmile andnod :)Couldn'tunderstandcustomer.Customerhad beepingsound in thebackground.Systemfrozeup...againSend a funnycustomerservicememe to thegroup.Kids and/orFur babiesbeing loud inthebackground.I neededmore thanonecaffeinatedbeverage.Used mybestcustomerservicevoice.Customercomplainedaboutprices/fees.All thesedarntools!Is it 5o'clockyet?Customercalled me bythe wrongname.Customerkeptinterruptingme.Customerasks if thiswas scamtext/call.Customersare thereason Idrink.

DG CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
N
4
I
5
I
6
B
7
G
8
I
9
N
10
N
11
G
12
G
13
O
14
O
15
O
16
N
17
G
18
O
19
I
20
I
21
N
22
O
23
G
24
B
25
O
26
N
27
I
28
B
29
I
30
O
31
B
32
B
33
B
34
G
  1. B-Dang! Another Rubric change! 🙄
  2. G-Customer complains of late/suspend fees.
  3. N-Can't you just "pass me" with 79% on my Lessonly exam???
  4. I-Customer gives you their opinion.
  5. I-Customer forgot their address.
  6. B-Lunch at 11 am! I JUST ate breakfast!
  7. G-Customer asked for Free Popcorn
  8. I-Show Empathy to a Butthead? Yeah, right! 🤬
  9. N-Customer asked me to fix their Apple or Android phone.
  10. N-"Wishful" Own It statement! DO IT YOURSELF!
  11. G-Geesh, I am not your therapist!
  12. G-Customer asked if we had any deals or coupon codes
  13. O-Customer claimed to be on hold for a long time.
  14. O-TRANSFER ME TO YOUR MANAGER!
  15. O-Customer told me how to do my job.
  16. N-Customer called right at the end of my shift.
  17. G-Mute the customer to scream 😱
  18. O-Customer yelling at their kids
  19. I-Customer told a funny story or joke.
  20. I-Just smile and nod :)
  21. N-Couldn't understand customer.
  22. O-Customer had beeping sound in the background.
  23. G-System froze up...again
  24. B-Send a funny customer service meme to the group.
  25. O-Kids and/or Fur babies being loud in the background.
  26. N-I needed more than one caffeinated beverage.
  27. I-Used my best customer service voice.
  28. B-Customer complained about prices/fees.
  29. I-All these darn tools!
  30. O-Is it 5 o'clock yet?
  31. B-Customer called me by the wrong name.
  32. B-Customer kept interrupting me.
  33. B-Customer asks if this was scam text/call.
  34. G-Customers are the reason I drink.