TRANSFERME TOYOURMANAGER!Mute thecustomerto scream😱Can't you just"pass me"with 79% onmy Lessonlyexam???Is it 5o'clockyet?Customerforgottheiraddress.Send a funnycustomerservicememe to thegroup.Customergives youtheiropinion.Lunch at11 am! IJUST atebreakfast!Customertold mehow to domy job.Systemfrozeup...againCustomeryelling attheir kidsJustsmile andnod :)Customerasks if thiswas scamtext/call.Kids and/orFur babiesbeing loud inthebackground.Customerhad beepingsound in thebackground.Customersare thereason Idrink.Customerasked if wehad any dealsor couponcodesCustomerkeptinterruptingme.Geesh, Iam notyourtherapist!Customercomplainedaboutprices/fees.I neededmore thanonecaffeinatedbeverage."Wishful"Own Itstatement!DO ITYOURSELF!Customercomplains oflate/suspendfees.Customercalled me bythe wrongname.Customerasked forFreePopcornCustomerclaimed tobe on holdfor a longtime.ShowEmpathy toa Butthead?Yeah, right!🤬Dang!AnotherRubricchange! 🙄Customercalled rightat the endof my shift.All thesedarntools!Used mybestcustomerservicevoice.Couldn'tunderstandcustomer.Customerasked me tofix their Appleor Androidphone.Customertold afunny storyor joke.TRANSFERME TOYOURMANAGER!Mute thecustomerto scream😱Can't you just"pass me"with 79% onmy Lessonlyexam???Is it 5o'clockyet?Customerforgottheiraddress.Send a funnycustomerservicememe to thegroup.Customergives youtheiropinion.Lunch at11 am! IJUST atebreakfast!Customertold mehow to domy job.Systemfrozeup...againCustomeryelling attheir kidsJustsmile andnod :)Customerasks if thiswas scamtext/call.Kids and/orFur babiesbeing loud inthebackground.Customerhad beepingsound in thebackground.Customersare thereason Idrink.Customerasked if wehad any dealsor couponcodesCustomerkeptinterruptingme.Geesh, Iam notyourtherapist!Customercomplainedaboutprices/fees.I neededmore thanonecaffeinatedbeverage."Wishful"Own Itstatement!DO ITYOURSELF!Customercomplains oflate/suspendfees.Customercalled me bythe wrongname.Customerasked forFreePopcornCustomerclaimed tobe on holdfor a longtime.ShowEmpathy toa Butthead?Yeah, right!🤬Dang!AnotherRubricchange! 🙄Customercalled rightat the endof my shift.All thesedarntools!Used mybestcustomerservicevoice.Couldn'tunderstandcustomer.Customerasked me tofix their Appleor Androidphone.Customertold afunny storyor joke.

DG CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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O
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G
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N
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O
5
I
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B
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I
8
B
9
O
10
G
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O
12
I
13
B
14
O
15
O
16
G
17
G
18
B
19
G
20
B
21
N
22
N
23
G
24
B
25
G
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O
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I
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B
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N
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I
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I
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N
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I
  1. O-TRANSFER ME TO YOUR MANAGER!
  2. G-Mute the customer to scream 😱
  3. N-Can't you just "pass me" with 79% on my Lessonly exam???
  4. O-Is it 5 o'clock yet?
  5. I-Customer forgot their address.
  6. B-Send a funny customer service meme to the group.
  7. I-Customer gives you their opinion.
  8. B-Lunch at 11 am! I JUST ate breakfast!
  9. O-Customer told me how to do my job.
  10. G-System froze up...again
  11. O-Customer yelling at their kids
  12. I-Just smile and nod :)
  13. B-Customer asks if this was scam text/call.
  14. O-Kids and/or Fur babies being loud in the background.
  15. O-Customer had beeping sound in the background.
  16. G-Customers are the reason I drink.
  17. G-Customer asked if we had any deals or coupon codes
  18. B-Customer kept interrupting me.
  19. G-Geesh, I am not your therapist!
  20. B-Customer complained about prices/fees.
  21. N-I needed more than one caffeinated beverage.
  22. N-"Wishful" Own It statement! DO IT YOURSELF!
  23. G-Customer complains of late/suspend fees.
  24. B-Customer called me by the wrong name.
  25. G-Customer asked for Free Popcorn
  26. O-Customer claimed to be on hold for a long time.
  27. I-Show Empathy to a Butthead? Yeah, right! 🤬
  28. B-Dang! Another Rubric change! 🙄
  29. N-Customer called right at the end of my shift.
  30. I-All these darn tools!
  31. I-Used my best customer service voice.
  32. N-Couldn't understand customer.
  33. N-Customer asked me to fix their Apple or Android phone.
  34. I-Customer told a funny story or joke.