All thesedarntools!ShowEmpathy toa Butthead?Yeah, right!🤬Customercomplains oflate/suspendfees.Customerhad beepingsound in thebackground.Couldn'tunderstandcustomer.Customercalled me bythe wrongname.Customerasks if thiswas scamtext/call.Used mybestcustomerservicevoice.Customercalled rightat the endof my shift."Wishful"Own Itstatement!DO ITYOURSELF!Customertold mehow to domy job.Customerkeptinterruptingme.Is it 5o'clockyet?I neededmore thanonecaffeinatedbeverage.Customeryelling attheir kidsCustomerasked if wehad any dealsor couponcodesSend a funnycustomerservicememe to thegroup.Systemfrozeup...againCustomerasked me tofix their Appleor Androidphone.Customergives youtheiropinion.Customercomplainedaboutprices/fees.Customersare thereason Idrink.Mute thecustomerto scream😱Dang!AnotherRubricchange! 🙄Customerasked forFreePopcornCustomertold afunny storyor joke.Geesh, Iam notyourtherapist!Justsmile andnod :)Can't you just"pass me"with 79% onmy Lessonlyexam???Customerforgottheiraddress.Kids and/orFur babiesbeing loud inthebackground.Lunch at11 am! IJUST atebreakfast!Customerclaimed tobe on holdfor a longtime.TRANSFERME TOYOURMANAGER!All thesedarntools!ShowEmpathy toa Butthead?Yeah, right!🤬Customercomplains oflate/suspendfees.Customerhad beepingsound in thebackground.Couldn'tunderstandcustomer.Customercalled me bythe wrongname.Customerasks if thiswas scamtext/call.Used mybestcustomerservicevoice.Customercalled rightat the endof my shift."Wishful"Own Itstatement!DO ITYOURSELF!Customertold mehow to domy job.Customerkeptinterruptingme.Is it 5o'clockyet?I neededmore thanonecaffeinatedbeverage.Customeryelling attheir kidsCustomerasked if wehad any dealsor couponcodesSend a funnycustomerservicememe to thegroup.Systemfrozeup...againCustomerasked me tofix their Appleor Androidphone.Customergives youtheiropinion.Customercomplainedaboutprices/fees.Customersare thereason Idrink.Mute thecustomerto scream😱Dang!AnotherRubricchange! 🙄Customerasked forFreePopcornCustomertold afunny storyor joke.Geesh, Iam notyourtherapist!Justsmile andnod :)Can't you just"pass me"with 79% onmy Lessonlyexam???Customerforgottheiraddress.Kids and/orFur babiesbeing loud inthebackground.Lunch at11 am! IJUST atebreakfast!Customerclaimed tobe on holdfor a longtime.TRANSFERME TOYOURMANAGER!

DG CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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I
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I
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G
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O
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N
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B
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B
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I
9
N
10
N
11
O
12
B
13
O
14
N
15
O
16
G
17
B
18
G
19
N
20
I
21
B
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G
23
G
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B
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G
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I
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G
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I
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N
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I
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O
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B
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O
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O
  1. I-All these darn tools!
  2. I-Show Empathy to a Butthead? Yeah, right! 🤬
  3. G-Customer complains of late/suspend fees.
  4. O-Customer had beeping sound in the background.
  5. N-Couldn't understand customer.
  6. B-Customer called me by the wrong name.
  7. B-Customer asks if this was scam text/call.
  8. I-Used my best customer service voice.
  9. N-Customer called right at the end of my shift.
  10. N-"Wishful" Own It statement! DO IT YOURSELF!
  11. O-Customer told me how to do my job.
  12. B-Customer kept interrupting me.
  13. O-Is it 5 o'clock yet?
  14. N-I needed more than one caffeinated beverage.
  15. O-Customer yelling at their kids
  16. G-Customer asked if we had any deals or coupon codes
  17. B-Send a funny customer service meme to the group.
  18. G-System froze up...again
  19. N-Customer asked me to fix their Apple or Android phone.
  20. I-Customer gives you their opinion.
  21. B-Customer complained about prices/fees.
  22. G-Customers are the reason I drink.
  23. G-Mute the customer to scream 😱
  24. B-Dang! Another Rubric change! 🙄
  25. G-Customer asked for Free Popcorn
  26. I-Customer told a funny story or joke.
  27. G-Geesh, I am not your therapist!
  28. I-Just smile and nod :)
  29. N-Can't you just "pass me" with 79% on my Lessonly exam???
  30. I-Customer forgot their address.
  31. O-Kids and/or Fur babies being loud in the background.
  32. B-Lunch at 11 am! I JUST ate breakfast!
  33. O-Customer claimed to be on hold for a long time.
  34. O-TRANSFER ME TO YOUR MANAGER!