(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I see how that's a problem
You are totally right.
You’re right, you shouldn’t be experiencing that. I’m here to help
I can see how difficult this has been.
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
I realize how upsetting that would be
I understand that this has made things difficult for you.
If I’ve understood you correctly, you’re having trouble with…
I can understand how that would be frustrating
I can understand how that would be difficult
You are totally right. Frustration at your end is justified.
I hear you! I would feel the same way.
I can totally see why you would be upset.
It sounds like..
If I were in your situation, I would feel exactly the same way you do.
That sounds really challenging
I understand your feelings. I, myself, was once in the same situation.
I would’ve felt the same in this situation.
I hear what you’re saying.
That sounds like it was really hard
If I’m getting it correctly, you are saying that…
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
Here’s what I understand about the issue, am I right?
I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
