(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
I can understand how that would be frustrating
I can totally see why you would be upset.
It sounds like..
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
I can understand how that would be difficult
I understand that this has made things difficult for you.
I hear you! I would feel the same way.
Here’s what I understand about the issue, am I right?
I would’ve felt the same in this situation.
You are totally right. Frustration at your end is justified.
I hear what you’re saying.
I understand your feelings. I, myself, was once in the same situation.
I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
If I’ve understood you correctly, you’re having trouble with…
You are totally right.
If I’m getting it correctly, you are saying that…
I realize how upsetting that would be
I see how that's a problem
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
If I were in your situation, I would feel exactly the same way you do.
You’re right, you shouldn’t be experiencing that. I’m here to help
