(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I understand that this has made things difficult for you.
You are totally right.
I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
I can see how difficult this has been.
I would’ve felt the same in this situation.
I hear you! I would feel the same way.
I realize how upsetting that would be
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
That sounds like it was really hard
If I’m getting it correctly, you are saying that…
That sounds really challenging
If I were in your situation, I would feel exactly the same way you do.
It sounds like..
If I’ve understood you correctly, you’re having trouble with…
I can totally see why you would be upset.
Here’s what I understand about the issue, am I right?
I understand your feelings. I, myself, was once in the same situation.
You’re right, you shouldn’t be experiencing that. I’m here to help
I can understand how that would be difficult
I can understand how that would be frustrating
You are totally right. Frustration at your end is justified.
