(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I hear what you’re saying.
You are totally right. Frustration at your end is justified.
I understand that this has made things difficult for you.
I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
I can totally see why you would be upset.
I hear you! I would feel the same way.
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
I see how that's a problem
You’re right, you shouldn’t be experiencing that. I’m here to help
If I were in your situation, I would feel exactly the same way you do.
I would’ve felt the same in this situation.
I realize how upsetting that would be
Here’s what I understand about the issue, am I right?
I can see how difficult this has been.
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
If I’ve understood you correctly, you’re having trouble with…
I can understand how that would be difficult
I understand your feelings. I, myself, was once in the same situation.
