(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
You are totally right. Frustration at your end is justified.
I can totally see why you would be upset.
I can understand how that would be difficult
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
That sounds really challenging
I understand your feelings. I, myself, was once in the same situation.
That sounds like it was really hard
It sounds like..
I realize how upsetting that would be
If I’ve understood you correctly, you’re having trouble with…
I can understand how that would be frustrating
You’re right, you shouldn’t be experiencing that. I’m here to help
I can see how difficult this has been.
I see how that's a problem
I would’ve felt the same in this situation.
You are totally right.
I hear what you’re saying.
I hear you! I would feel the same way.
If I were in your situation, I would feel exactly the same way you do.
I understand that this has made things difficult for you.
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
Here’s what I understand about the issue, am I right?
