(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I understand that this is a tough situation for you to be in. I’ll make sure we do our best to resolve the [issue] as quickly as possible.
I can totally see why you would be upset.
I understand your feelings. I, myself, was once in the same situation.
That sounds like it was really hard
If I’ve understood you correctly, you’re having trouble with…
I can see how difficult this has been.
I hear what you’re saying.
I hear you! I would feel the same way.
That sounds really challenging
I see how that's a problem
If I’m getting it correctly, you are saying that…
I can understand how that would be frustrating
It sounds like..
You are totally right.
You are totally right. Frustration at your end is justified.
You’re right, you shouldn’t be experiencing that. I’m here to help
I realize how upsetting that would be
I understand that this has made things difficult for you.
“I hear you, Your concerns are valid. And I apologize for the inconvenience you’ve had to face.”
I would’ve felt the same in this situation.
If I were in your situation, I would feel exactly the same way you do.
Here’s what I understand about the issue, am I right?
I can understand how that would be difficult
I want to make sure that I have a full understanding of what you’re telling me. I’m hearing that
