ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Addressing wrong person
2. B-Typo / Spelling issue
3. O-Lead to Manager Escalation
4. I-Inaccurate information provided
5. O-Analytical Communication
6. I-Assertive Communication
7. N-Empathetic Phrase
8. G-Asking a clarifying question
9. N-Timeline for issue resolution
10. G-Informal Communication
11. B-Direct Communication
12. O-Multiple agents handling one ticket
13. O-Answering every question
14. G-Self-example
15. B-Emotional communication
16. N-Formatting/Structure issues
17. G-1 example of how to prevent burnout
18. I-A very long ticket
19. N-Formal Communication
20. I-Data/Statistic provided
21. I-Indirect Communication
22. O-Phone a friend example
23. G-Lead Escalation
24. B-Verification issues