ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Analytical Communication
2. G-Self-example
3. N-Formal Communication
4. I-A very long ticket
5. N-Formatting/Structure issues
6. N-Empathetic Phrase
7. I-Data/Statistic provided
8. B-Addressing wrong person
9. O-Phone a friend example
10. B-Emotional communication
11. O-Multiple agents handling one ticket
12. B-Direct Communication
13. G-Lead Escalation
14. G-1 example of how to prevent burnout
15. I-Assertive Communication
16. I-Inaccurate information provided
17. O-Lead to Manager Escalation
18. I-Indirect Communication
19. B-Typo / Spelling issue
20. O-Answering every question
21. N-Timeline for issue resolution
22. G-Informal Communication
23. B-Verification issues
24. G-Asking a clarifying question