ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Direct Communication
2. G-Lead Escalation
3. O-Multiple agents handling one ticket
4. B-Verification issues
5. I-Assertive Communication
6. O-Analytical Communication
7. O-Phone a friend example
8. G-Self-example
9. N-Timeline for issue resolution
10. I-Inaccurate information provided
11. G-Informal Communication
12. G-Asking a clarifying question
13. I-A very long ticket
14. O-Lead to Manager Escalation
15. B-Emotional communication
16. O-Answering every question
17. G-1 example of how to prevent burnout
18. I-Indirect Communication
19. N-Empathetic Phrase
20. I-Data/Statistic provided
21. N-Formal Communication
22. B-Addressing wrong person
23. N-Formatting/Structure issues
24. B-Typo / Spelling issue