ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-Assertive Communication
2. O-Phone a friend example
3. I-A very long ticket
4. N-Timeline for issue resolution
5. O-Analytical Communication
6. I-Inaccurate information provided
7. O-Answering every question
8. G-Self-example
9. I-Data/Statistic provided
10. N-Formatting/Structure issues
11. G-Asking a clarifying question
12. B-Direct Communication
13. B-Addressing wrong person
14. N-Empathetic Phrase
15. I-Indirect Communication
16. N-Formal Communication
17. B-Verification issues
18. O-Multiple agents handling one ticket
19. G-1 example of how to prevent burnout
20. B-Typo / Spelling issue
21. G-Lead Escalation
22. O-Lead to Manager Escalation
23. B-Emotional communication
24. G-Informal Communication