ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I-A very long ticket
2. G-Informal Communication
3. O-Answering every question
4. B-Verification issues
5. I-Inaccurate information provided
6. B-Direct Communication
7. N-Formal Communication
8. B-Addressing wrong person
9. G-Lead Escalation
10. O-Multiple agents handling one ticket
11. I-Data/Statistic provided
12. B-Typo / Spelling issue
13. N-Empathetic Phrase
14. G-Asking a clarifying question
15. I-Indirect Communication
16. O-Analytical Communication
17. G-1 example of how to prevent burnout
18. O-Lead to Manager Escalation
19. B-Emotional communication
20. G-Self-example
21. O-Phone a friend example
22. I-Assertive Communication
23. N-Timeline for issue resolution
24. N-Formatting/Structure issues