ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-1 example of how to prevent burnout
2. O-Analytical Communication
3. I-Indirect Communication
4. I-Data/Statistic provided
5. N-Empathetic Phrase
6. I-Assertive Communication
7. G-Asking a clarifying question
8. N-Formal Communication
9. G-Self-example
10. I-A very long ticket
11. N-Timeline for issue resolution
12. O-Lead to Manager Escalation
13. O-Phone a friend example
14. I-Inaccurate information provided
15. B-Typo / Spelling issue
16. O-Multiple agents handling one ticket
17. B-Verification issues
18. O-Answering every question
19. N-Formatting/Structure issues
20. G-Lead Escalation
21. G-Informal Communication
22. B-Direct Communication
23. B-Addressing wrong person
24. B-Emotional communication