ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. N-Formatting/Structure issues
2. I-A very long ticket
3. O-Phone a friend example
4. N-Formal Communication
5. B-Direct Communication
6. I-Data/Statistic provided
7. G-Self-example
8. B-Emotional communication
9. N-Timeline for issue resolution
10. B-Typo / Spelling issue
11. B-Addressing wrong person
12. G-Lead Escalation
13. O-Analytical Communication
14. O-Lead to Manager Escalation
15. I-Indirect Communication
16. I-Assertive Communication
17. O-Answering every question
18. G-Informal Communication
19. B-Verification issues
20. G-Asking a clarifying question
21. N-Empathetic Phrase
22. G-1 example of how to prevent burnout
23. I-Inaccurate information provided
24. O-Multiple agents handling one ticket