ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. G-1 example of how to prevent burnout
2. N-Formal Communication
3. I-Data/Statistic provided
4. N-Empathetic Phrase
5. B-Addressing wrong person
6. O-Answering every question
7. N-Timeline for issue resolution
8. O-Phone a friend example
9. O-Lead to Manager Escalation
10. G-Asking a clarifying question
11. B-Emotional communication
12. B-Direct Communication
13. G-Self-example
14. B-Verification issues
15. G-Informal Communication
16. B-Typo / Spelling issue
17. G-Lead Escalation
18. I-Assertive Communication
19. N-Formatting/Structure issues
20. I-Inaccurate information provided
21. O-Analytical Communication
22. O-Multiple agents handling one ticket
23. I-Indirect Communication
24. I-A very long ticket