ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Analytical Communication
2. B-Direct Communication
3. B-Typo / Spelling issue
4. B-Addressing wrong person
5. G-1 example of how to prevent burnout
6. I-Inaccurate information provided
7. N-Formal Communication
8. O-Multiple agents handling one ticket
9. O-Answering every question
10. N-Timeline for issue resolution
11. G-Self-example
12. G-Asking a clarifying question
13. I-Indirect Communication
14. I-Data/Statistic provided
15. N-Empathetic Phrase
16. I-Assertive Communication
17. G-Lead Escalation
18. O-Lead to Manager Escalation
19. O-Phone a friend example
20. G-Informal Communication
21. B-Verification issues
22. I-A very long ticket
23. B-Emotional communication
24. N-Formatting/Structure issues