ToolBox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. O-Analytical Communication
2. I-A very long ticket
3. N-Formatting/Structure issues
4. O-Multiple agents handling one ticket
5. G-Self-example
6. G-1 example of how to prevent burnout
7. O-Phone a friend example
8. O-Lead to Manager Escalation
9. G-Informal Communication
10. G-Lead Escalation
11. B-Verification issues
12. I-Indirect Communication
13. N-Timeline for issue resolution
14. I-Assertive Communication
15. O-Answering every question
16. N-Formal Communication
17. B-Addressing wrong person
18. I-Data/Statistic provided
19. I-Inaccurate information provided
20. B-Emotional communication
21. G-Asking a clarifying question
22. B-Direct Communication
23. B-Typo / Spelling issue
24. N-Empathetic Phrase