AnswerQuestion #1in theServicingThreadThe wordAPPRECIATEwas used in acallYou had apatient who'sname startswith an RYou had apatient who'sname startswith an CTook acall forUSAP WAHelped apatient setup aPaymentPlanUsedproperclosing oncallAnswerQuestion #2in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteTook acall forUSAP NVWrap acall inunder 2minutesTook acall forUSAP FLHandled acall in lessthan 5minutesTransferreda call (orused alanguageline)Took acall forUSAP TNAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith a SYou had apatient who'sname startswith an AAnswerQuestion #4in theServicingThreadHelpedanswer aquestionAnswerQuestion #1in theServicingThreadThe wordAPPRECIATEwas used in acallYou had apatient who'sname startswith an RYou had apatient who'sname startswith an CTook acall forUSAP WAHelped apatient setup aPaymentPlanUsedproperclosing oncallAnswerQuestion #2in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteTook acall forUSAP NVWrap acall inunder 2minutesTook acall forUSAP FLHandled acall in lessthan 5minutesTransferreda call (orused alanguageline)Took acall forUSAP TNAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith a SYou had apatient who'sname startswith an AAnswerQuestion #4in theServicingThreadHelpedanswer aquestion

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer Question #1 in the Servicing Thread
  2. The word APPRECIATE was used in a call
  3. You had a patient who's name starts with an R
  4. You had a patient who's name starts with an C
  5. Took a call for USAP WA
  6. Helped a patient set up a Payment Plan
  7. Used proper closing on call
  8. Answer Question #2 in the Servicing Thread
  9. Submitted (or worked on) an escalation
  10. Answer Question #3 in the Servicing Thread
  11. Answer Question #6 in the Servicing Thread
  12. Answer Question #7 in the Servicing Thread
  13. Wrap a call in under 1 minute
  14. Took a call for USAP NV
  15. Wrap a call in under 2 minutes
  16. Took a call for USAP FL
  17. Handled a call in less than 5 minutes
  18. Transferred a call (or used a language line)
  19. Took a call for USAP TN
  20. Answer Question #5 in the Servicing Thread
  21. You had a patient who's name starts with a S
  22. You had a patient who's name starts with an A
  23. Answer Question #4 in the Servicing Thread
  24. Helped answer a question