Took acall forUSAP TNTook acall forUSAP WATransferreda call (orused alanguageline)Handled acall in lessthan 5minutesAnswerQuestion #5in theServicingThreadThe wordAPPRECIATEwas used in acallHelpedanswer aquestionAnswerQuestion #3in theServicingThreadAnswerQuestion #1in theServicingThreadAnswerQuestion #2in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #6in theServicingThreadWrap acall inunder 2minutesTook acall forUSAP NVHelped apatient setup aPaymentPlanYou had apatient who'sname startswith an CTook acall forUSAP FLWrap acall inunder 1minuteYou had apatient who'sname startswith an AYou had apatient who'sname startswith an RAnswerQuestion #7in theServicingThreadYou had apatient who'sname startswith a SAnswerQuestion #4in theServicingThreadUsedproperclosing oncallTook acall forUSAP TNTook acall forUSAP WATransferreda call (orused alanguageline)Handled acall in lessthan 5minutesAnswerQuestion #5in theServicingThreadThe wordAPPRECIATEwas used in acallHelpedanswer aquestionAnswerQuestion #3in theServicingThreadAnswerQuestion #1in theServicingThreadAnswerQuestion #2in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #6in theServicingThreadWrap acall inunder 2minutesTook acall forUSAP NVHelped apatient setup aPaymentPlanYou had apatient who'sname startswith an CTook acall forUSAP FLWrap acall inunder 1minuteYou had apatient who'sname startswith an AYou had apatient who'sname startswith an RAnswerQuestion #7in theServicingThreadYou had apatient who'sname startswith a SAnswerQuestion #4in theServicingThreadUsedproperclosing oncall

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call for USAP TN
  2. Took a call for USAP WA
  3. Transferred a call (or used a language line)
  4. Handled a call in less than 5 minutes
  5. Answer Question #5 in the Servicing Thread
  6. The word APPRECIATE was used in a call
  7. Helped answer a question
  8. Answer Question #3 in the Servicing Thread
  9. Answer Question #1 in the Servicing Thread
  10. Answer Question #2 in the Servicing Thread
  11. Submitted (or worked on) an escalation
  12. Answer Question #6 in the Servicing Thread
  13. Wrap a call in under 2 minutes
  14. Took a call for USAP NV
  15. Helped a patient set up a Payment Plan
  16. You had a patient who's name starts with an C
  17. Took a call for USAP FL
  18. Wrap a call in under 1 minute
  19. You had a patient who's name starts with an A
  20. You had a patient who's name starts with an R
  21. Answer Question #7 in the Servicing Thread
  22. You had a patient who's name starts with a S
  23. Answer Question #4 in the Servicing Thread
  24. Used proper closing on call