AnswerQuestion #6in theServicingThreadTook acall forUSAP TNYou had apatient who'sname startswith an AAnswerQuestion #7in theServicingThreadHelpedanswer aquestionYou had apatient who'sname startswith an RSubmitted(or workedon) anescalationHandled acall in lessthan 5minutesYou had apatient who'sname startswith a SWrap acall inunder 2minutesWrap acall inunder 1minuteYou had apatient who'sname startswith an CTook acall forUSAP FLHelped apatient setup aPaymentPlanUsedproperclosing oncallAnswerQuestion #4in theServicingThreadTransferreda call (orused alanguageline)Took acall forUSAP WAAnswerQuestion #2in theServicingThreadAnswerQuestion #1in theServicingThreadAnswerQuestion #5in theServicingThreadAnswerQuestion #3in theServicingThreadTook acall forUSAP NVThe wordAPPRECIATEwas used in acallAnswerQuestion #6in theServicingThreadTook acall forUSAP TNYou had apatient who'sname startswith an AAnswerQuestion #7in theServicingThreadHelpedanswer aquestionYou had apatient who'sname startswith an RSubmitted(or workedon) anescalationHandled acall in lessthan 5minutesYou had apatient who'sname startswith a SWrap acall inunder 2minutesWrap acall inunder 1minuteYou had apatient who'sname startswith an CTook acall forUSAP FLHelped apatient setup aPaymentPlanUsedproperclosing oncallAnswerQuestion #4in theServicingThreadTransferreda call (orused alanguageline)Took acall forUSAP WAAnswerQuestion #2in theServicingThreadAnswerQuestion #1in theServicingThreadAnswerQuestion #5in theServicingThreadAnswerQuestion #3in theServicingThreadTook acall forUSAP NVThe wordAPPRECIATEwas used in acall

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer Question #6 in the Servicing Thread
  2. Took a call for USAP TN
  3. You had a patient who's name starts with an A
  4. Answer Question #7 in the Servicing Thread
  5. Helped answer a question
  6. You had a patient who's name starts with an R
  7. Submitted (or worked on) an escalation
  8. Handled a call in less than 5 minutes
  9. You had a patient who's name starts with a S
  10. Wrap a call in under 2 minutes
  11. Wrap a call in under 1 minute
  12. You had a patient who's name starts with an C
  13. Took a call for USAP FL
  14. Helped a patient set up a Payment Plan
  15. Used proper closing on call
  16. Answer Question #4 in the Servicing Thread
  17. Transferred a call (or used a language line)
  18. Took a call for USAP WA
  19. Answer Question #2 in the Servicing Thread
  20. Answer Question #1 in the Servicing Thread
  21. Answer Question #5 in the Servicing Thread
  22. Answer Question #3 in the Servicing Thread
  23. Took a call for USAP NV
  24. The word APPRECIATE was used in a call