Took acall forUSAP FLTook acall forUSAP TNYou had apatient who'sname startswith a SAnswerQuestion #1in theServicingThreadTook acall forUSAP NVThe wordAPPRECIATEwas used in acallHandled acall in lessthan 5minutesAnswerQuestion #4in theServicingThreadYou had apatient who'sname startswith an RYou had apatient who'sname startswith an CAnswerQuestion #6in theServicingThreadTook acall forUSAP WAUsedproperclosing oncallHelped apatient setup aPaymentPlanTransferreda call (orused alanguageline)Helpedanswer aquestionAnswerQuestion #2in theServicingThreadWrap acall inunder 2minutesYou had apatient who'sname startswith an AAnswerQuestion #5in theServicingThreadAnswerQuestion #3in theServicingThreadAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteSubmitted(or workedon) anescalationTook acall forUSAP FLTook acall forUSAP TNYou had apatient who'sname startswith a SAnswerQuestion #1in theServicingThreadTook acall forUSAP NVThe wordAPPRECIATEwas used in acallHandled acall in lessthan 5minutesAnswerQuestion #4in theServicingThreadYou had apatient who'sname startswith an RYou had apatient who'sname startswith an CAnswerQuestion #6in theServicingThreadTook acall forUSAP WAUsedproperclosing oncallHelped apatient setup aPaymentPlanTransferreda call (orused alanguageline)Helpedanswer aquestionAnswerQuestion #2in theServicingThreadWrap acall inunder 2minutesYou had apatient who'sname startswith an AAnswerQuestion #5in theServicingThreadAnswerQuestion #3in theServicingThreadAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteSubmitted(or workedon) anescalation

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call for USAP FL
  2. Took a call for USAP TN
  3. You had a patient who's name starts with a S
  4. Answer Question #1 in the Servicing Thread
  5. Took a call for USAP NV
  6. The word APPRECIATE was used in a call
  7. Handled a call in less than 5 minutes
  8. Answer Question #4 in the Servicing Thread
  9. You had a patient who's name starts with an R
  10. You had a patient who's name starts with an C
  11. Answer Question #6 in the Servicing Thread
  12. Took a call for USAP WA
  13. Used proper closing on call
  14. Helped a patient set up a Payment Plan
  15. Transferred a call (or used a language line)
  16. Helped answer a question
  17. Answer Question #2 in the Servicing Thread
  18. Wrap a call in under 2 minutes
  19. You had a patient who's name starts with an A
  20. Answer Question #5 in the Servicing Thread
  21. Answer Question #3 in the Servicing Thread
  22. Answer Question #7 in the Servicing Thread
  23. Wrap a call in under 1 minute
  24. Submitted (or worked on) an escalation