You had apatient who'sname startswith an ATook acall forUSAP FLTook acall forUSAP WAWrap acall inunder 1minuteAnswerQuestion #2in theServicingThreadWrap acall inunder 2minutesUsedproperclosing oncallAnswerQuestion #1in theServicingThreadYou had apatient who'sname startswith an RAnswerQuestion #3in theServicingThreadYou had apatient who'sname startswith an CHandled acall in lessthan 5minutesHelpedanswer aquestionYou had apatient who'sname startswith a SSubmitted(or workedon) anescalationAnswerQuestion #4in theServicingThreadThe wordAPPRECIATEwas used in acallAnswerQuestion #7in theServicingThreadTook acall forUSAP TNTook acall forUSAP NVAnswerQuestion #5in theServicingThreadTransferreda call (orused alanguageline)AnswerQuestion #6in theServicingThreadHelped apatient setup aPaymentPlanYou had apatient who'sname startswith an ATook acall forUSAP FLTook acall forUSAP WAWrap acall inunder 1minuteAnswerQuestion #2in theServicingThreadWrap acall inunder 2minutesUsedproperclosing oncallAnswerQuestion #1in theServicingThreadYou had apatient who'sname startswith an RAnswerQuestion #3in theServicingThreadYou had apatient who'sname startswith an CHandled acall in lessthan 5minutesHelpedanswer aquestionYou had apatient who'sname startswith a SSubmitted(or workedon) anescalationAnswerQuestion #4in theServicingThreadThe wordAPPRECIATEwas used in acallAnswerQuestion #7in theServicingThreadTook acall forUSAP TNTook acall forUSAP NVAnswerQuestion #5in theServicingThreadTransferreda call (orused alanguageline)AnswerQuestion #6in theServicingThreadHelped apatient setup aPaymentPlan

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You had a patient who's name starts with an A
  2. Took a call for USAP FL
  3. Took a call for USAP WA
  4. Wrap a call in under 1 minute
  5. Answer Question #2 in the Servicing Thread
  6. Wrap a call in under 2 minutes
  7. Used proper closing on call
  8. Answer Question #1 in the Servicing Thread
  9. You had a patient who's name starts with an R
  10. Answer Question #3 in the Servicing Thread
  11. You had a patient who's name starts with an C
  12. Handled a call in less than 5 minutes
  13. Helped answer a question
  14. You had a patient who's name starts with a S
  15. Submitted (or worked on) an escalation
  16. Answer Question #4 in the Servicing Thread
  17. The word APPRECIATE was used in a call
  18. Answer Question #7 in the Servicing Thread
  19. Took a call for USAP TN
  20. Took a call for USAP NV
  21. Answer Question #5 in the Servicing Thread
  22. Transferred a call (or used a language line)
  23. Answer Question #6 in the Servicing Thread
  24. Helped a patient set up a Payment Plan