Answer Question #4 in the Servicing Thread Transferred a call (or used a language line) Helped answer a question Answer Question #2 in the Servicing Thread Wrap a call in under 2 minutes You had a patient who's name starts with a S Used proper closing on call Took a call for USAP WA Took a call for USAP FL Wrap a call in under 1 minute Answer Question #3 in the Servicing Thread You had a patient who's name starts with an C Took a call for USAP TN Submitted (or worked on) an escalation Took a call for USAP NV Answer Question #6 in the Servicing Thread The word APPRECIATE was used in a call Answer Question #1 in the Servicing Thread Answer Question #5 in the Servicing Thread Helped a patient set up a Payment Plan Answer Question #7 in the Servicing Thread You had a patient who's name starts with an A You had a patient who's name starts with an R Handled a call in less than 5 minutes Answer Question #4 in the Servicing Thread Transferred a call (or used a language line) Helped answer a question Answer Question #2 in the Servicing Thread Wrap a call in under 2 minutes You had a patient who's name starts with a S Used proper closing on call Took a call for USAP WA Took a call for USAP FL Wrap a call in under 1 minute Answer Question #3 in the Servicing Thread You had a patient who's name starts with an C Took a call for USAP TN Submitted (or worked on) an escalation Took a call for USAP NV Answer Question #6 in the Servicing Thread The word APPRECIATE was used in a call Answer Question #1 in the Servicing Thread Answer Question #5 in the Servicing Thread Helped a patient set up a Payment Plan Answer Question #7 in the Servicing Thread You had a patient who's name starts with an A You had a patient who's name starts with an R Handled a call in less than 5 minutes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answer Question #4 in the Servicing Thread
Transferred a call (or used a language line)
Helped answer a question
Answer Question #2 in the Servicing Thread
Wrap a call in under 2 minutes
You had a patient who's name starts with a S
Used proper closing on call
Took a call for USAP WA
Took a call for USAP FL
Wrap a call in under 1 minute
Answer Question #3 in the Servicing Thread
You had a patient who's name starts with an C
Took a call for USAP TN
Submitted (or worked on) an escalation
Took a call for USAP NV
Answer Question #6 in the Servicing Thread
The word APPRECIATE was used in a call
Answer Question #1 in the Servicing Thread
Answer Question #5 in the Servicing Thread
Helped a patient set up a Payment Plan
Answer Question #7 in the Servicing Thread
You had a patient who's name starts with an A
You had a patient who's name starts with an R
Handled a call in less than 5 minutes