Wrap acall inunder 2minutesTook acall forUSAP NVTook acall forUSAP FLTook acall forUSAP TNYou had apatient who'sname startswith an CSubmitted(or workedon) anescalationThe wordAPPRECIATEwas used in acallWrap acall inunder 1minuteAnswerQuestion #2in theServicingThreadAnswerQuestion #5in theServicingThreadTransferreda call (orused alanguageline)AnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadHandled acall in lessthan 5minutesAnswerQuestion #4in theServicingThreadYou had apatient who'sname startswith an AAnswerQuestion #7in theServicingThreadYou had apatient who'sname startswith an RAnswerQuestion #1in theServicingThreadHelped apatient setup aPaymentPlanTook acall forUSAP WAHelpedanswer aquestionYou had apatient who'sname startswith a SUsedproperclosing oncallWrap acall inunder 2minutesTook acall forUSAP NVTook acall forUSAP FLTook acall forUSAP TNYou had apatient who'sname startswith an CSubmitted(or workedon) anescalationThe wordAPPRECIATEwas used in acallWrap acall inunder 1minuteAnswerQuestion #2in theServicingThreadAnswerQuestion #5in theServicingThreadTransferreda call (orused alanguageline)AnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadHandled acall in lessthan 5minutesAnswerQuestion #4in theServicingThreadYou had apatient who'sname startswith an AAnswerQuestion #7in theServicingThreadYou had apatient who'sname startswith an RAnswerQuestion #1in theServicingThreadHelped apatient setup aPaymentPlanTook acall forUSAP WAHelpedanswer aquestionYou had apatient who'sname startswith a SUsedproperclosing oncall

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrap a call in under 2 minutes
  2. Took a call for USAP NV
  3. Took a call for USAP FL
  4. Took a call for USAP TN
  5. You had a patient who's name starts with an C
  6. Submitted (or worked on) an escalation
  7. The word APPRECIATE was used in a call
  8. Wrap a call in under 1 minute
  9. Answer Question #2 in the Servicing Thread
  10. Answer Question #5 in the Servicing Thread
  11. Transferred a call (or used a language line)
  12. Answer Question #3 in the Servicing Thread
  13. Answer Question #6 in the Servicing Thread
  14. Handled a call in less than 5 minutes
  15. Answer Question #4 in the Servicing Thread
  16. You had a patient who's name starts with an A
  17. Answer Question #7 in the Servicing Thread
  18. You had a patient who's name starts with an R
  19. Answer Question #1 in the Servicing Thread
  20. Helped a patient set up a Payment Plan
  21. Took a call for USAP WA
  22. Helped answer a question
  23. You had a patient who's name starts with a S
  24. Used proper closing on call