Took acall forUSAP FLYou had apatient who'sname startswith an RTook acall forUSAP WATook acall forUSAP NVYou had apatient who'sname startswith an CSubmitted(or workedon) anescalationWrap acall inunder 2minutesAnswerQuestion #1in theServicingThreadYou had apatient who'sname startswith a SHelpedanswer aquestionHelped apatient setup aPaymentPlanAnswerQuestion #3in theServicingThreadAnswerQuestion #2in theServicingThreadAnswerQuestion #7in theServicingThreadThe wordAPPRECIATEwas used in acallTransferreda call (orused alanguageline)Wrap acall inunder 1minuteHandled acall in lessthan 5minutesUsedproperclosing oncallAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith an AAnswerQuestion #6in theServicingThreadAnswerQuestion #4in theServicingThreadTook acall forUSAP TNTook acall forUSAP FLYou had apatient who'sname startswith an RTook acall forUSAP WATook acall forUSAP NVYou had apatient who'sname startswith an CSubmitted(or workedon) anescalationWrap acall inunder 2minutesAnswerQuestion #1in theServicingThreadYou had apatient who'sname startswith a SHelpedanswer aquestionHelped apatient setup aPaymentPlanAnswerQuestion #3in theServicingThreadAnswerQuestion #2in theServicingThreadAnswerQuestion #7in theServicingThreadThe wordAPPRECIATEwas used in acallTransferreda call (orused alanguageline)Wrap acall inunder 1minuteHandled acall in lessthan 5minutesUsedproperclosing oncallAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith an AAnswerQuestion #6in theServicingThreadAnswerQuestion #4in theServicingThreadTook acall forUSAP TN

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call for USAP FL
  2. You had a patient who's name starts with an R
  3. Took a call for USAP WA
  4. Took a call for USAP NV
  5. You had a patient who's name starts with an C
  6. Submitted (or worked on) an escalation
  7. Wrap a call in under 2 minutes
  8. Answer Question #1 in the Servicing Thread
  9. You had a patient who's name starts with a S
  10. Helped answer a question
  11. Helped a patient set up a Payment Plan
  12. Answer Question #3 in the Servicing Thread
  13. Answer Question #2 in the Servicing Thread
  14. Answer Question #7 in the Servicing Thread
  15. The word APPRECIATE was used in a call
  16. Transferred a call (or used a language line)
  17. Wrap a call in under 1 minute
  18. Handled a call in less than 5 minutes
  19. Used proper closing on call
  20. Answer Question #5 in the Servicing Thread
  21. You had a patient who's name starts with an A
  22. Answer Question #6 in the Servicing Thread
  23. Answer Question #4 in the Servicing Thread
  24. Took a call for USAP TN