You had apatient who'sname startswith an RAnswerQuestion #1in theServicingThreadAnswerQuestion #2in theServicingThreadAnswerQuestion #4in theServicingThreadTook acall forUSAP WAAnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith a SUsedproperclosing oncallWrap acall inunder 2minutesYou had apatient who'sname startswith an ATook acall forUSAP NVTook acall forUSAP TNTook acall forUSAP FLYou had apatient who'sname startswith an CHelpedanswer aquestionAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteHelped apatient setup aPaymentPlanHandled acall in lessthan 5minutesThe wordAPPRECIATEwas used in acallTransferreda call (orused alanguageline)You had apatient who'sname startswith an RAnswerQuestion #1in theServicingThreadAnswerQuestion #2in theServicingThreadAnswerQuestion #4in theServicingThreadTook acall forUSAP WAAnswerQuestion #3in theServicingThreadAnswerQuestion #6in theServicingThreadSubmitted(or workedon) anescalationAnswerQuestion #5in theServicingThreadYou had apatient who'sname startswith a SUsedproperclosing oncallWrap acall inunder 2minutesYou had apatient who'sname startswith an ATook acall forUSAP NVTook acall forUSAP TNTook acall forUSAP FLYou had apatient who'sname startswith an CHelpedanswer aquestionAnswerQuestion #7in theServicingThreadWrap acall inunder 1minuteHelped apatient setup aPaymentPlanHandled acall in lessthan 5minutesThe wordAPPRECIATEwas used in acallTransferreda call (orused alanguageline)

FUN FRIDAY - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You had a patient who's name starts with an R
  2. Answer Question #1 in the Servicing Thread
  3. Answer Question #2 in the Servicing Thread
  4. Answer Question #4 in the Servicing Thread
  5. Took a call for USAP WA
  6. Answer Question #3 in the Servicing Thread
  7. Answer Question #6 in the Servicing Thread
  8. Submitted (or worked on) an escalation
  9. Answer Question #5 in the Servicing Thread
  10. You had a patient who's name starts with a S
  11. Used proper closing on call
  12. Wrap a call in under 2 minutes
  13. You had a patient who's name starts with an A
  14. Took a call for USAP NV
  15. Took a call for USAP TN
  16. Took a call for USAP FL
  17. You had a patient who's name starts with an C
  18. Helped answer a question
  19. Answer Question #7 in the Servicing Thread
  20. Wrap a call in under 1 minute
  21. Helped a patient set up a Payment Plan
  22. Handled a call in less than 5 minutes
  23. The word APPRECIATE was used in a call
  24. Transferred a call (or used a language line)