Don'tInterruptTeamWorkClearCommunicationTone ofVoicePositiveLanguageandInteractionsHaveCompassionKeepPromisesAcceptResponsibilityProduct &JobKnowledgeAnticipateNeedsBePoliteFocuson thePositiveAcceptFeedbackHelpWhenAsked orNeededEncourageTeamMembersLearn toMulti-taskEyeContactAlwaysbePreparedSelfAwarenessListen& ThinkHonostySmileEmpathyIntroduceYourselfDon'tInterruptTeamWorkClearCommunicationTone ofVoicePositiveLanguageandInteractionsHaveCompassionKeepPromisesAcceptResponsibilityProduct &JobKnowledgeAnticipateNeedsBePoliteFocuson thePositiveAcceptFeedbackHelpWhenAsked orNeededEncourageTeamMembersLearn toMulti-taskEyeContactAlwaysbePreparedSelfAwarenessListen& ThinkHonostySmileEmpathyIntroduceYourself

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't Interrupt
  2. Team Work
  3. Clear Communication
  4. Tone of Voice
  5. Positive Language and Interactions
  6. Have Compassion
  7. Keep Promises
  8. Accept Responsibility
  9. Product & Job Knowledge
  10. Anticipate Needs
  11. Be Polite
  12. Focus on the Positive
  13. Accept Feedback
  14. Help When Asked or Needed
  15. Encourage Team Members
  16. Learn to Multi-task
  17. Eye Contact
  18. Always be Prepared
  19. Self Awareness
  20. Listen & Think
  21. Honosty
  22. Smile
  23. Empathy
  24. Introduce Yourself