BePoliteFocuson thePositiveDon'tInterruptTone ofVoiceSmileEyeContactHonostyEncourageTeamMembersAlwaysbePreparedIntroduceYourselfAnticipateNeedsProduct &JobKnowledgeHelpWhenAsked orNeededTeamWorkHaveCompassionListen& ThinkKeepPromisesAcceptFeedbackEmpathyPositiveLanguageandInteractionsAcceptResponsibilityLearn toMulti-taskClearCommunicationSelfAwarenessBePoliteFocuson thePositiveDon'tInterruptTone ofVoiceSmileEyeContactHonostyEncourageTeamMembersAlwaysbePreparedIntroduceYourselfAnticipateNeedsProduct &JobKnowledgeHelpWhenAsked orNeededTeamWorkHaveCompassionListen& ThinkKeepPromisesAcceptFeedbackEmpathyPositiveLanguageandInteractionsAcceptResponsibilityLearn toMulti-taskClearCommunicationSelfAwareness

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Polite
  2. Focus on the Positive
  3. Don't Interrupt
  4. Tone of Voice
  5. Smile
  6. Eye Contact
  7. Honosty
  8. Encourage Team Members
  9. Always be Prepared
  10. Introduce Yourself
  11. Anticipate Needs
  12. Product & Job Knowledge
  13. Help When Asked or Needed
  14. Team Work
  15. Have Compassion
  16. Listen & Think
  17. Keep Promises
  18. Accept Feedback
  19. Empathy
  20. Positive Language and Interactions
  21. Accept Responsibility
  22. Learn to Multi-task
  23. Clear Communication
  24. Self Awareness