TeamWorkLearn toMulti-taskEncourageTeamMembersTone ofVoiceFocuson thePositiveAlwaysbePreparedProduct &JobKnowledgeListen& ThinkAcceptFeedbackPositiveLanguageandInteractionsKeepPromisesSmileAcceptResponsibilityHelpWhenAsked orNeededHonostyClearCommunicationBePoliteSelfAwarenessDon'tInterruptIntroduceYourselfEyeContactHaveCompassionEmpathyAnticipateNeedsTeamWorkLearn toMulti-taskEncourageTeamMembersTone ofVoiceFocuson thePositiveAlwaysbePreparedProduct &JobKnowledgeListen& ThinkAcceptFeedbackPositiveLanguageandInteractionsKeepPromisesSmileAcceptResponsibilityHelpWhenAsked orNeededHonostyClearCommunicationBePoliteSelfAwarenessDon'tInterruptIntroduceYourselfEyeContactHaveCompassionEmpathyAnticipateNeeds

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Work
  2. Learn to Multi-task
  3. Encourage Team Members
  4. Tone of Voice
  5. Focus on the Positive
  6. Always be Prepared
  7. Product & Job Knowledge
  8. Listen & Think
  9. Accept Feedback
  10. Positive Language and Interactions
  11. Keep Promises
  12. Smile
  13. Accept Responsibility
  14. Help When Asked or Needed
  15. Honosty
  16. Clear Communication
  17. Be Polite
  18. Self Awareness
  19. Don't Interrupt
  20. Introduce Yourself
  21. Eye Contact
  22. Have Compassion
  23. Empathy
  24. Anticipate Needs