EyeContactAcceptFeedbackProduct &JobKnowledgeLearn toMulti-taskListen& ThinkHelpWhenAsked orNeededTone ofVoiceAlwaysbePreparedFocuson thePositiveSmileBePoliteClearCommunicationPositiveLanguageandInteractionsEncourageTeamMembersAnticipateNeedsDon'tInterruptKeepPromisesSelfAwarenessHonostyTeamWorkAcceptResponsibilityEmpathyIntroduceYourselfHaveCompassionEyeContactAcceptFeedbackProduct &JobKnowledgeLearn toMulti-taskListen& ThinkHelpWhenAsked orNeededTone ofVoiceAlwaysbePreparedFocuson thePositiveSmileBePoliteClearCommunicationPositiveLanguageandInteractionsEncourageTeamMembersAnticipateNeedsDon'tInterruptKeepPromisesSelfAwarenessHonostyTeamWorkAcceptResponsibilityEmpathyIntroduceYourselfHaveCompassion

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eye Contact
  2. Accept Feedback
  3. Product & Job Knowledge
  4. Learn to Multi-task
  5. Listen & Think
  6. Help When Asked or Needed
  7. Tone of Voice
  8. Always be Prepared
  9. Focus on the Positive
  10. Smile
  11. Be Polite
  12. Clear Communication
  13. Positive Language and Interactions
  14. Encourage Team Members
  15. Anticipate Needs
  16. Don't Interrupt
  17. Keep Promises
  18. Self Awareness
  19. Honosty
  20. Team Work
  21. Accept Responsibility
  22. Empathy
  23. Introduce Yourself
  24. Have Compassion