SmileAlwaysbePreparedBePoliteSelfAwarenessHonostyListen& ThinkAcceptFeedbackFocuson thePositiveDon'tInterruptClearCommunicationAcceptResponsibilityProduct &JobKnowledgeLearn toMulti-taskEncourageTeamMembersAnticipateNeedsTeamWorkTone ofVoiceKeepPromisesPositiveLanguageandInteractionsEmpathyEyeContactHaveCompassionIntroduceYourselfHelpWhenAsked orNeededSmileAlwaysbePreparedBePoliteSelfAwarenessHonostyListen& ThinkAcceptFeedbackFocuson thePositiveDon'tInterruptClearCommunicationAcceptResponsibilityProduct &JobKnowledgeLearn toMulti-taskEncourageTeamMembersAnticipateNeedsTeamWorkTone ofVoiceKeepPromisesPositiveLanguageandInteractionsEmpathyEyeContactHaveCompassionIntroduceYourselfHelpWhenAsked orNeeded

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile
  2. Always be Prepared
  3. Be Polite
  4. Self Awareness
  5. Honosty
  6. Listen & Think
  7. Accept Feedback
  8. Focus on the Positive
  9. Don't Interrupt
  10. Clear Communication
  11. Accept Responsibility
  12. Product & Job Knowledge
  13. Learn to Multi-task
  14. Encourage Team Members
  15. Anticipate Needs
  16. Team Work
  17. Tone of Voice
  18. Keep Promises
  19. Positive Language and Interactions
  20. Empathy
  21. Eye Contact
  22. Have Compassion
  23. Introduce Yourself
  24. Help When Asked or Needed