PositiveLanguageandInteractionsKeepPromisesAcceptFeedbackClearCommunicationAcceptResponsibilityDon'tInterruptEmpathyHaveCompassionTeamWorkListen& ThinkSmileTone ofVoiceLearn toMulti-taskHonostySelfAwarenessEyeContactEncourageTeamMembersHelpWhenAsked orNeededAnticipateNeedsAlwaysbePreparedProduct &JobKnowledgeFocuson thePositiveBePoliteIntroduceYourselfPositiveLanguageandInteractionsKeepPromisesAcceptFeedbackClearCommunicationAcceptResponsibilityDon'tInterruptEmpathyHaveCompassionTeamWorkListen& ThinkSmileTone ofVoiceLearn toMulti-taskHonostySelfAwarenessEyeContactEncourageTeamMembersHelpWhenAsked orNeededAnticipateNeedsAlwaysbePreparedProduct &JobKnowledgeFocuson thePositiveBePoliteIntroduceYourself

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Language and Interactions
  2. Keep Promises
  3. Accept Feedback
  4. Clear Communication
  5. Accept Responsibility
  6. Don't Interrupt
  7. Empathy
  8. Have Compassion
  9. Team Work
  10. Listen & Think
  11. Smile
  12. Tone of Voice
  13. Learn to Multi-task
  14. Honosty
  15. Self Awareness
  16. Eye Contact
  17. Encourage Team Members
  18. Help When Asked or Needed
  19. Anticipate Needs
  20. Always be Prepared
  21. Product & Job Knowledge
  22. Focus on the Positive
  23. Be Polite
  24. Introduce Yourself