Don'tInterruptEmpathyIntroduceYourselfPositiveLanguageandInteractionsAnticipateNeedsListen& ThinkAlwaysbePreparedClearCommunicationAcceptResponsibilityKeepPromisesLearn toMulti-taskAcceptFeedbackBePoliteHelpWhenAsked orNeededHonostyEyeContactProduct &JobKnowledgeSelfAwarenessFocuson thePositiveHaveCompassionTeamWorkEncourageTeamMembersTone ofVoiceSmileDon'tInterruptEmpathyIntroduceYourselfPositiveLanguageandInteractionsAnticipateNeedsListen& ThinkAlwaysbePreparedClearCommunicationAcceptResponsibilityKeepPromisesLearn toMulti-taskAcceptFeedbackBePoliteHelpWhenAsked orNeededHonostyEyeContactProduct &JobKnowledgeSelfAwarenessFocuson thePositiveHaveCompassionTeamWorkEncourageTeamMembersTone ofVoiceSmile

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't Interrupt
  2. Empathy
  3. Introduce Yourself
  4. Positive Language and Interactions
  5. Anticipate Needs
  6. Listen & Think
  7. Always be Prepared
  8. Clear Communication
  9. Accept Responsibility
  10. Keep Promises
  11. Learn to Multi-task
  12. Accept Feedback
  13. Be Polite
  14. Help When Asked or Needed
  15. Honosty
  16. Eye Contact
  17. Product & Job Knowledge
  18. Self Awareness
  19. Focus on the Positive
  20. Have Compassion
  21. Team Work
  22. Encourage Team Members
  23. Tone of Voice
  24. Smile