BePoliteDon'tInterruptClearCommunicationTeamWorkEmpathySmileEyeContactHaveCompassionSelfAwarenessAcceptFeedbackTone ofVoiceEncourageTeamMembersKeepPromisesFocuson thePositivePositiveLanguageandInteractionsProduct &JobKnowledgeAcceptResponsibilityAnticipateNeedsLearn toMulti-taskHonostyListen& ThinkIntroduceYourselfHelpWhenAsked orNeededAlwaysbePreparedBePoliteDon'tInterruptClearCommunicationTeamWorkEmpathySmileEyeContactHaveCompassionSelfAwarenessAcceptFeedbackTone ofVoiceEncourageTeamMembersKeepPromisesFocuson thePositivePositiveLanguageandInteractionsProduct &JobKnowledgeAcceptResponsibilityAnticipateNeedsLearn toMulti-taskHonostyListen& ThinkIntroduceYourselfHelpWhenAsked orNeededAlwaysbePrepared

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Polite
  2. Don't Interrupt
  3. Clear Communication
  4. Team Work
  5. Empathy
  6. Smile
  7. Eye Contact
  8. Have Compassion
  9. Self Awareness
  10. Accept Feedback
  11. Tone of Voice
  12. Encourage Team Members
  13. Keep Promises
  14. Focus on the Positive
  15. Positive Language and Interactions
  16. Product & Job Knowledge
  17. Accept Responsibility
  18. Anticipate Needs
  19. Learn to Multi-task
  20. Honosty
  21. Listen & Think
  22. Introduce Yourself
  23. Help When Asked or Needed
  24. Always be Prepared