ClearCommunicationHonostyDon'tInterruptAcceptResponsibilityHelpWhenAsked orNeededTeamWorkAnticipateNeedsFocuson thePositiveAcceptFeedbackEyeContactEmpathyIntroduceYourselfEncourageTeamMembersAlwaysbePreparedProduct &JobKnowledgeKeepPromisesBePoliteListen& ThinkHaveCompassionLearn toMulti-taskPositiveLanguageandInteractionsTone ofVoiceSelfAwarenessSmileClearCommunicationHonostyDon'tInterruptAcceptResponsibilityHelpWhenAsked orNeededTeamWorkAnticipateNeedsFocuson thePositiveAcceptFeedbackEyeContactEmpathyIntroduceYourselfEncourageTeamMembersAlwaysbePreparedProduct &JobKnowledgeKeepPromisesBePoliteListen& ThinkHaveCompassionLearn toMulti-taskPositiveLanguageandInteractionsTone ofVoiceSelfAwarenessSmile

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear Communication
  2. Honosty
  3. Don't Interrupt
  4. Accept Responsibility
  5. Help When Asked or Needed
  6. Team Work
  7. Anticipate Needs
  8. Focus on the Positive
  9. Accept Feedback
  10. Eye Contact
  11. Empathy
  12. Introduce Yourself
  13. Encourage Team Members
  14. Always be Prepared
  15. Product & Job Knowledge
  16. Keep Promises
  17. Be Polite
  18. Listen & Think
  19. Have Compassion
  20. Learn to Multi-task
  21. Positive Language and Interactions
  22. Tone of Voice
  23. Self Awareness
  24. Smile