IntroduceYourselfFocuson thePositiveAcceptFeedbackEyeContactKeepPromisesHonostyPositiveLanguageandInteractionsAcceptResponsibilityEmpathyClearCommunicationSmileDon'tInterruptListen& ThinkAlwaysbePreparedLearn toMulti-taskTone ofVoiceHaveCompassionProduct &JobKnowledgeSelfAwarenessTeamWorkBePoliteHelpWhenAsked orNeededEncourageTeamMembersAnticipateNeedsIntroduceYourselfFocuson thePositiveAcceptFeedbackEyeContactKeepPromisesHonostyPositiveLanguageandInteractionsAcceptResponsibilityEmpathyClearCommunicationSmileDon'tInterruptListen& ThinkAlwaysbePreparedLearn toMulti-taskTone ofVoiceHaveCompassionProduct &JobKnowledgeSelfAwarenessTeamWorkBePoliteHelpWhenAsked orNeededEncourageTeamMembersAnticipateNeeds

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce Yourself
  2. Focus on the Positive
  3. Accept Feedback
  4. Eye Contact
  5. Keep Promises
  6. Honosty
  7. Positive Language and Interactions
  8. Accept Responsibility
  9. Empathy
  10. Clear Communication
  11. Smile
  12. Don't Interrupt
  13. Listen & Think
  14. Always be Prepared
  15. Learn to Multi-task
  16. Tone of Voice
  17. Have Compassion
  18. Product & Job Knowledge
  19. Self Awareness
  20. Team Work
  21. Be Polite
  22. Help When Asked or Needed
  23. Encourage Team Members
  24. Anticipate Needs