Listen& ThinkEyeContactEncourageTeamMembersPositiveLanguageandInteractionsSmileAlwaysbePreparedEmpathyClearCommunicationHelpWhenAsked orNeededKeepPromisesProduct &JobKnowledgeTeamWorkBePoliteAcceptResponsibilityFocuson thePositiveTone ofVoiceAnticipateNeedsSelfAwarenessDon'tInterruptIntroduceYourselfAcceptFeedbackHonostyHaveCompassionLearn toMulti-taskListen& ThinkEyeContactEncourageTeamMembersPositiveLanguageandInteractionsSmileAlwaysbePreparedEmpathyClearCommunicationHelpWhenAsked orNeededKeepPromisesProduct &JobKnowledgeTeamWorkBePoliteAcceptResponsibilityFocuson thePositiveTone ofVoiceAnticipateNeedsSelfAwarenessDon'tInterruptIntroduceYourselfAcceptFeedbackHonostyHaveCompassionLearn toMulti-task

12 KEYS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen & Think
  2. Eye Contact
  3. Encourage Team Members
  4. Positive Language and Interactions
  5. Smile
  6. Always be Prepared
  7. Empathy
  8. Clear Communication
  9. Help When Asked or Needed
  10. Keep Promises
  11. Product & Job Knowledge
  12. Team Work
  13. Be Polite
  14. Accept Responsibility
  15. Focus on the Positive
  16. Tone of Voice
  17. Anticipate Needs
  18. Self Awareness
  19. Don't Interrupt
  20. Introduce Yourself
  21. Accept Feedback
  22. Honosty
  23. Have Compassion
  24. Learn to Multi-task