(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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The customer mentions the hold time
The customer lives in Florida
The customer mentions a family member on the call
The customer lives in Virginia
Mentioned $0 Fraud Liability Policy
Mentioned Case Strengthening Docs
The customer compliments you on the call
Mentioned Case Strengthening Docs
Compliment Call
Read the text disclosure
Customer lives in Washington
Called GURU
The customer lives in California
Mentioned Case Strengthening Docs
You branded the partnership account
The customer agrees to contact the merchant
Customer lives in Hawaii
Mention customer loyalty (thank you for being part of Cap 1 for 5 years)