(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked the customer how they're doing
You branded the partnership account
The customer asks how you're doing
Mentioned $0 Fraud Liability Policy
Talked about rewards
The customer lives in Virginia
The customer mentions the weather
Mentioned Case Strengthening Docs
Customer lives in Washington
The customer compliments you on the call
Compliment Call
Mentioned Case Strengthening Docs
Customer lives in Hawaii
Transferred call to another department
Mentioned Case Strengthening Docs
The customer lives in California
Complete a merchant block
Read the text disclosure
Called GURU
Resolved fraud concern
Initiated a dispute
The customer mentions the hold time
The customer lives in Florida
Mentioned Case Strengthening Docs
The customer agrees to contact the merchant
Mentioned Case Strengthening Docs
Mentioned Case Strengthening Docs
Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
