MentionedCaseStrengtheningDocsCalledGURUCustomerlives inWashingtonAsked thecustomerhow they'redoingThecustomerlives inVirginiaInitiatedadisputeMentionedCaseStrengtheningDocsResolvedfraudconcernRead thetextdisclosureMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsThecustomerlives inCaliforniaMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentioned$0 FraudLiabilityPolicyTransferredcall toanotherdepartmentThecustomermentions theweatherThecustomermentions thehold timeThecustomerasks howyou're doingThecustomeragrees tocontact themerchantMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)The customermentions afamilymember onthe callTalkedaboutrewardsYou brandedthepartnershipaccountCustomerlives inHawaiiComplimentCallCompleteamerchantblockThecustomerlives inFloridaThecustomercomplimentsyou on thecallMentionedCaseStrengtheningDocsCalledGURUCustomerlives inWashingtonAsked thecustomerhow they'redoingThecustomerlives inVirginiaInitiatedadisputeMentionedCaseStrengtheningDocsResolvedfraudconcernRead thetextdisclosureMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsThecustomerlives inCaliforniaMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentioned$0 FraudLiabilityPolicyTransferredcall toanotherdepartmentThecustomermentions theweatherThecustomermentions thehold timeThecustomerasks howyou're doingThecustomeragrees tocontact themerchantMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)The customermentions afamilymember onthe callTalkedaboutrewardsYou brandedthepartnershipaccountCustomerlives inHawaiiComplimentCallCompleteamerchantblockThecustomerlives inFloridaThecustomercomplimentsyou on thecall

September Spirit Month Week 2 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mentioned Case Strengthening Docs
  2. Called GURU
  3. Customer lives in Washington
  4. Asked the customer how they're doing
  5. The customer lives in Virginia
  6. Initiated a dispute
  7. Mentioned Case Strengthening Docs
  8. Resolved fraud concern
  9. Read the text disclosure
  10. Mentioned Case Strengthening Docs
  11. Mentioned Case Strengthening Docs
  12. The customer lives in California
  13. Mentioned Case Strengthening Docs
  14. Mentioned Case Strengthening Docs
  15. Mentioned $0 Fraud Liability Policy
  16. Transferred call to another department
  17. The customer mentions the weather
  18. The customer mentions the hold time
  19. The customer asks how you're doing
  20. The customer agrees to contact the merchant
  21. Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
  22. The customer mentions a family member on the call
  23. Talked about rewards
  24. You branded the partnership account
  25. Customer lives in Hawaii
  26. Compliment Call
  27. Complete a merchant block
  28. The customer lives in Florida
  29. The customer compliments you on the call