The customermentions afamilymember onthe callRead thetextdisclosureThecustomercomplimentsyou on thecallThecustomermentions thehold timeAsked thecustomerhow they'redoingTransferredcall toanotherdepartmentResolvedfraudconcernMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)MentionedCaseStrengtheningDocsCalledGURUThecustomerlives inFloridaMentioned$0 FraudLiabilityPolicyThecustomermentions theweatherCompleteamerchantblockTalkedaboutrewardsThecustomerasks howyou're doingThecustomerlives inVirginiaCustomerlives inHawaiiMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsThecustomerlives inCaliforniaComplimentCallThecustomeragrees tocontact themerchantYou brandedthepartnershipaccountCustomerlives inWashingtonInitiatedadisputeThe customermentions afamilymember onthe callRead thetextdisclosureThecustomercomplimentsyou on thecallThecustomermentions thehold timeAsked thecustomerhow they'redoingTransferredcall toanotherdepartmentResolvedfraudconcernMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)MentionedCaseStrengtheningDocsCalledGURUThecustomerlives inFloridaMentioned$0 FraudLiabilityPolicyThecustomermentions theweatherCompleteamerchantblockTalkedaboutrewardsThecustomerasks howyou're doingThecustomerlives inVirginiaCustomerlives inHawaiiMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsMentionedCaseStrengtheningDocsThecustomerlives inCaliforniaComplimentCallThecustomeragrees tocontact themerchantYou brandedthepartnershipaccountCustomerlives inWashingtonInitiatedadispute

September Spirit Month Week 2 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The customer mentions a family member on the call
  2. Read the text disclosure
  3. The customer compliments you on the call
  4. The customer mentions the hold time
  5. Asked the customer how they're doing
  6. Transferred call to another department
  7. Resolved fraud concern
  8. Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
  9. Mentioned Case Strengthening Docs
  10. Called GURU
  11. The customer lives in Florida
  12. Mentioned $0 Fraud Liability Policy
  13. The customer mentions the weather
  14. Complete a merchant block
  15. Talked about rewards
  16. The customer asks how you're doing
  17. The customer lives in Virginia
  18. Customer lives in Hawaii
  19. Mentioned Case Strengthening Docs
  20. Mentioned Case Strengthening Docs
  21. Mentioned Case Strengthening Docs
  22. Mentioned Case Strengthening Docs
  23. Mentioned Case Strengthening Docs
  24. The customer lives in California
  25. Compliment Call
  26. The customer agrees to contact the merchant
  27. You branded the partnership account
  28. Customer lives in Washington
  29. Initiated a dispute