Customerlives inWashingtonMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)MentionedCaseStrengtheningDocsYou brandedthepartnershipaccountCompleteamerchantblockThecustomerlives inCaliforniaMentioned$0 FraudLiabilityPolicyMentionedCaseStrengtheningDocsResolvedfraudconcernTalkedaboutrewardsThe customermentions afamilymember onthe callCalledGURUThecustomeragrees tocontact themerchantMentionedCaseStrengtheningDocsInitiatedadisputeMentionedCaseStrengtheningDocsRead thetextdisclosureThecustomerlives inVirginiaThecustomerlives inFloridaComplimentCallThecustomermentions theweatherAsked thecustomerhow they'redoingMentionedCaseStrengtheningDocsTransferredcall toanotherdepartmentThecustomercomplimentsyou on thecallMentionedCaseStrengtheningDocsThecustomermentions thehold timeThecustomerasks howyou're doingCustomerlives inHawaiiCustomerlives inWashingtonMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)MentionedCaseStrengtheningDocsYou brandedthepartnershipaccountCompleteamerchantblockThecustomerlives inCaliforniaMentioned$0 FraudLiabilityPolicyMentionedCaseStrengtheningDocsResolvedfraudconcernTalkedaboutrewardsThe customermentions afamilymember onthe callCalledGURUThecustomeragrees tocontact themerchantMentionedCaseStrengtheningDocsInitiatedadisputeMentionedCaseStrengtheningDocsRead thetextdisclosureThecustomerlives inVirginiaThecustomerlives inFloridaComplimentCallThecustomermentions theweatherAsked thecustomerhow they'redoingMentionedCaseStrengtheningDocsTransferredcall toanotherdepartmentThecustomercomplimentsyou on thecallMentionedCaseStrengtheningDocsThecustomermentions thehold timeThecustomerasks howyou're doingCustomerlives inHawaii

September Spirit Month Week 2 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer lives in Washington
  2. Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
  3. Mentioned Case Strengthening Docs
  4. You branded the partnership account
  5. Complete a merchant block
  6. The customer lives in California
  7. Mentioned $0 Fraud Liability Policy
  8. Mentioned Case Strengthening Docs
  9. Resolved fraud concern
  10. Talked about rewards
  11. The customer mentions a family member on the call
  12. Called GURU
  13. The customer agrees to contact the merchant
  14. Mentioned Case Strengthening Docs
  15. Initiated a dispute
  16. Mentioned Case Strengthening Docs
  17. Read the text disclosure
  18. The customer lives in Virginia
  19. The customer lives in Florida
  20. Compliment Call
  21. The customer mentions the weather
  22. Asked the customer how they're doing
  23. Mentioned Case Strengthening Docs
  24. Transferred call to another department
  25. The customer compliments you on the call
  26. Mentioned Case Strengthening Docs
  27. The customer mentions the hold time
  28. The customer asks how you're doing
  29. Customer lives in Hawaii