The customermentions afamilymember onthe callMentionedCaseStrengtheningDocsMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)Thecustomerlives inFloridaMentioned$0 FraudLiabilityPolicyYou brandedthepartnershipaccountInitiatedadisputeTalkedaboutrewardsThecustomermentions theweatherCustomerlives inHawaiiMentionedCaseStrengtheningDocsComplimentCallMentionedCaseStrengtheningDocsTransferredcall toanotherdepartmentRead thetextdisclosureMentionedCaseStrengtheningDocsCalledGURUMentionedCaseStrengtheningDocsThecustomermentions thehold timeThecustomerasks howyou're doingThecustomerlives inVirginiaCompleteamerchantblockThecustomerlives inCaliforniaThecustomercomplimentsyou on thecallMentionedCaseStrengtheningDocsCustomerlives inWashingtonResolvedfraudconcernThecustomeragrees tocontact themerchantAsked thecustomerhow they'redoingThe customermentions afamilymember onthe callMentionedCaseStrengtheningDocsMentioncustomerloyalty (thankyou for beingpart of Cap 1for 5 years)Thecustomerlives inFloridaMentioned$0 FraudLiabilityPolicyYou brandedthepartnershipaccountInitiatedadisputeTalkedaboutrewardsThecustomermentions theweatherCustomerlives inHawaiiMentionedCaseStrengtheningDocsComplimentCallMentionedCaseStrengtheningDocsTransferredcall toanotherdepartmentRead thetextdisclosureMentionedCaseStrengtheningDocsCalledGURUMentionedCaseStrengtheningDocsThecustomermentions thehold timeThecustomerasks howyou're doingThecustomerlives inVirginiaCompleteamerchantblockThecustomerlives inCaliforniaThecustomercomplimentsyou on thecallMentionedCaseStrengtheningDocsCustomerlives inWashingtonResolvedfraudconcernThecustomeragrees tocontact themerchantAsked thecustomerhow they'redoing

September Spirit Month Week 2 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The customer mentions a family member on the call
  2. Mentioned Case Strengthening Docs
  3. Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
  4. The customer lives in Florida
  5. Mentioned $0 Fraud Liability Policy
  6. You branded the partnership account
  7. Initiated a dispute
  8. Talked about rewards
  9. The customer mentions the weather
  10. Customer lives in Hawaii
  11. Mentioned Case Strengthening Docs
  12. Compliment Call
  13. Mentioned Case Strengthening Docs
  14. Transferred call to another department
  15. Read the text disclosure
  16. Mentioned Case Strengthening Docs
  17. Called GURU
  18. Mentioned Case Strengthening Docs
  19. The customer mentions the hold time
  20. The customer asks how you're doing
  21. The customer lives in Virginia
  22. Complete a merchant block
  23. The customer lives in California
  24. The customer compliments you on the call
  25. Mentioned Case Strengthening Docs
  26. Customer lives in Washington
  27. Resolved fraud concern
  28. The customer agrees to contact the merchant
  29. Asked the customer how they're doing