The customer mentions a family member on the call Mentioned Case Strengthening Docs Mention customer loyalty (thank you for being part of Cap 1 for 5 years) The customer lives in Florida Mentioned $0 Fraud Liability Policy You branded the partnership account Initiated a dispute Talked about rewards The customer mentions the weather Customer lives in Hawaii Mentioned Case Strengthening Docs Compliment Call Mentioned Case Strengthening Docs Transferred call to another department Read the text disclosure Mentioned Case Strengthening Docs Called GURU Mentioned Case Strengthening Docs The customer mentions the hold time The customer asks how you're doing The customer lives in Virginia Complete a merchant block The customer lives in California The customer compliments you on the call Mentioned Case Strengthening Docs Customer lives in Washington Resolved fraud concern The customer agrees to contact the merchant Asked the customer how they're doing The customer mentions a family member on the call Mentioned Case Strengthening Docs Mention customer loyalty (thank you for being part of Cap 1 for 5 years) The customer lives in Florida Mentioned $0 Fraud Liability Policy You branded the partnership account Initiated a dispute Talked about rewards The customer mentions the weather Customer lives in Hawaii Mentioned Case Strengthening Docs Compliment Call Mentioned Case Strengthening Docs Transferred call to another department Read the text disclosure Mentioned Case Strengthening Docs Called GURU Mentioned Case Strengthening Docs The customer mentions the hold time The customer asks how you're doing The customer lives in Virginia Complete a merchant block The customer lives in California The customer compliments you on the call Mentioned Case Strengthening Docs Customer lives in Washington Resolved fraud concern The customer agrees to contact the merchant Asked the customer how they're doing
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
The customer mentions a family member on the call
Mentioned Case Strengthening Docs
Mention customer loyalty (thank you for being part of Cap 1 for 5 years)
The customer lives in Florida
Mentioned $0 Fraud Liability Policy
You branded the partnership account
Initiated a dispute
Talked about rewards
The customer mentions the weather
Customer lives in Hawaii
Mentioned Case Strengthening Docs
Compliment Call
Mentioned Case Strengthening Docs
Transferred call to another department
Read the text disclosure
Mentioned Case Strengthening Docs
Called GURU
Mentioned Case Strengthening Docs
The customer mentions the hold time
The customer asks how you're doing
The customer lives in Virginia
Complete a merchant block
The customer lives in California
The customer compliments you on the call
Mentioned Case Strengthening Docs
Customer lives in Washington
Resolved fraud concern
The customer agrees to contact the merchant
Asked the customer how they're doing