(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer, I completely understand the frustration in this situation
I can't even imagine going through something like that.
Customer, I realize the importance of
That's what I am here for
I’m happy to listen any time
I can imagine how frustrating that would be.
I am sorry this is the situation you are in
I can see why that made you angry.
If I were in your situation, I would be asking the same questions you are.
I am here for you
I realize how complicated it is to…
That would be disappointing, especially when…
I can see how that would be difficult.
I understand how that can be worrisome. I'd love to help with this.
I would be upset too.
If I were in your situation, I would feel exactly the same way you do.
