(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I can imagine how frustrating that would be.
That would be disappointing, especially when…
Customer, I completely understand the frustration in this situation
I can see how that would be difficult.
Customer, I realize the importance of
If I were in your situation, I would be asking the same questions you are.
If I were in your situation, I would feel exactly the same way you do.
I am sorry this is the situation you are in
I am here for you
I understand how that can be worrisome. I'd love to help with this.
I can see why that made you angry.
I would be upset too.
I’m happy to listen any time
That's what I am here for
I realize how complicated it is to…
I can't even imagine going through something like that.
