(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I would be upset too.
Customer, I completely understand the frustration in this situation
If I were in your situation, I would be asking the same questions you are.
That would be disappointing, especially when…
I’m happy to listen any time
I can imagine how frustrating that would be.
I can't even imagine going through something like that.
I realize how complicated it is to…
I am sorry this is the situation you are in
This situation is unacceptable to us too.
That's what I am here for
I can see how that would be difficult.
I am here for you
Customer, I realize the importance of
I understand how that can be worrisome. I'd love to help with this.
I can see why that made you angry.
If I were in your situation, I would feel exactly the same way you do.