(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
This situation is unacceptable to us too.
If I were in your situation, I would feel exactly the same way you do.
If I were in your situation, I would be asking the same questions you are.
That would be disappointing, especially when…
I understand how that can be worrisome. I'd love to help with this.
Customer, I completely understand the frustration in this situation
I would be upset too.
That's what I am here for
I can see why that made you angry.
I am here for you
I realize how complicated it is to…
I can see how that would be difficult.
Customer, I realize the importance of
I am sorry this is the situation you are in
I can imagine how frustrating that would be.
I can't even imagine going through something like that.
