(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I understand how that can be worrisome. I'd love to help with this.
I can't even imagine going through something like that.
I am here for you
That would be disappointing, especially when…
Customer, I completely understand the frustration in this situation
Customer, I realize the importance of
I can see how that would be difficult.
I am sorry this is the situation you are in
I can see why that made you angry.
I realize how complicated it is to…
I would be upset too.
This situation is unacceptable to us too.
If I were in your situation, I would be asking the same questions you are.
I’m happy to listen any time
That's what I am here for
I can imagine how frustrating that would be.
If I were in your situation, I would feel exactly the same way you do.