(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I can't even imagine going through something like that.
I realize how complicated it is to…
That would be disappointing, especially when…
I can see how that would be difficult.
I understand how that can be worrisome. I'd love to help with this.
Customer, I completely understand the frustration in this situation
Customer, I realize the importance of
If I were in your situation, I would feel exactly the same way you do.
I can see why that made you angry.
I can imagine how frustrating that would be.
I am sorry this is the situation you are in
I would be upset too.
I am here for you
I’m happy to listen any time
This situation is unacceptable to us too.
If I were in your situation, I would be asking the same questions you are.