"I get so many calls/emails from UWM" Docs missing ISAOA 555 phone number PRG gets to complete before you Client Upload Order placed after all docs already uploaded Incorrect UW PA done Email Master Policy ordered Client Voicemail Full Rocket Mortgage Payoff tbd@tbd.com or something similar UW unaware of PA process Closing Date is at least 6 months away "Let me transfer you to them" transferred to VM Auto Dialer Duplicate Escalated to TL Misspelled Contact Email Received HOI but RCE needed Silly/Funny name Faxed Wire Instructions Reopened order by UW just to Recomplete Automated email sent more than once No Information in the Index Speak to a Rep at Swift "I get so many calls/emails from UWM" Docs missing ISAOA 555 phone number PRG gets to complete before you Client Upload Order placed after all docs already uploaded Incorrect UW PA done Email Master Policy ordered Client Voicemail Full Rocket Mortgage Payoff tbd@tbd.com or something similar UW unaware of PA process Closing Date is at least 6 months away "Let me transfer you to them" transferred to VM Auto Dialer Duplicate Escalated to TL Misspelled Contact Email Received HOI but RCE needed Silly/Funny name Faxed Wire Instructions Reopened order by UW just to Recomplete Automated email sent more than once No Information in the Index Speak to a Rep at Swift
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-"I get so many calls/emails from UWM"
G-Docs missing ISAOA
G-555 phone number
I-PRG gets to complete before you
N-Client Upload
O-Order placed after all docs already uploaded
I-Incorrect UW PA done Email
I-Master Policy ordered
O-Client Voicemail Full
B-Rocket Mortgage Payoff
N-tbd@tbd.com or something similar
B-UW unaware of PA process
N-Closing Date is at least 6 months away
G-"Let me transfer you to them" transferred to VM
I-Auto Dialer Duplicate
B-Escalated to TL
N-Misspelled Contact Email
G-Received HOI but RCE needed
B-Silly/Funny name
O-Faxed Wire Instructions
I-Reopened order by UW just to Recomplete
O-Automated email sent more than once
G-No Information in the Index
B-Speak to a Rep at Swift