UW unaware of PA process 555 phone number Client Upload Speak to a Rep at Swift PRG gets to complete before you Misspelled Contact Email "I get so many calls/emails from UWM" Automated email sent more than once No Information in the Index Faxed Wire Instructions Silly/Funny name Rocket Mortgage Payoff Reopened order by UW just to Recomplete Incorrect UW PA done Email Master Policy ordered "Let me transfer you to them" transferred to VM Received HOI but RCE needed Order placed after all docs already uploaded Auto Dialer Duplicate Client Voicemail Full Docs missing ISAOA Closing Date is at least 6 months away Escalated to TL tbd@tbd.com or something similar UW unaware of PA process 555 phone number Client Upload Speak to a Rep at Swift PRG gets to complete before you Misspelled Contact Email "I get so many calls/emails from UWM" Automated email sent more than once No Information in the Index Faxed Wire Instructions Silly/Funny name Rocket Mortgage Payoff Reopened order by UW just to Recomplete Incorrect UW PA done Email Master Policy ordered "Let me transfer you to them" transferred to VM Received HOI but RCE needed Order placed after all docs already uploaded Auto Dialer Duplicate Client Voicemail Full Docs missing ISAOA Closing Date is at least 6 months away Escalated to TL tbd@tbd.com or something similar
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-UW unaware of PA process
G-555 phone number
N-Client Upload
B-Speak to a Rep at Swift
I-PRG gets to complete before you
N-Misspelled Contact Email
O-"I get so many calls/emails from UWM"
O-Automated email sent more than once
G-No Information in the Index
O-Faxed Wire Instructions
B-Silly/Funny name
B-Rocket Mortgage Payoff
I-Reopened order by UW just to Recomplete
I-Incorrect UW PA done Email
I-Master Policy ordered
G-"Let me transfer you to them" transferred to VM
G-Received HOI but RCE needed
O-Order placed after all docs already uploaded
I-Auto Dialer Duplicate
O-Client Voicemail Full
G-Docs missing ISAOA
N-Closing Date is at least 6 months away
B-Escalated to TL
N-tbd@tbd.com or something similar