"I get so many calls/emails from UWM" Escalated to TL Silly/Funny name Closing Date is at least 6 months away tbd@tbd.com or something similar No Information in the Index PRG gets to complete before you Order placed after all docs already uploaded Speak to a Rep at Swift Automated email sent more than once Client Upload Rocket Mortgage Payoff Incorrect UW PA done Email Auto Dialer Duplicate Reopened order by UW just to Recomplete "Let me transfer you to them" transferred to VM UW unaware of PA process Master Policy ordered Client Voicemail Full 555 phone number Misspelled Contact Email Faxed Wire Instructions Received HOI but RCE needed Docs missing ISAOA "I get so many calls/emails from UWM" Escalated to TL Silly/Funny name Closing Date is at least 6 months away tbd@tbd.com or something similar No Information in the Index PRG gets to complete before you Order placed after all docs already uploaded Speak to a Rep at Swift Automated email sent more than once Client Upload Rocket Mortgage Payoff Incorrect UW PA done Email Auto Dialer Duplicate Reopened order by UW just to Recomplete "Let me transfer you to them" transferred to VM UW unaware of PA process Master Policy ordered Client Voicemail Full 555 phone number Misspelled Contact Email Faxed Wire Instructions Received HOI but RCE needed Docs missing ISAOA
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-"I get so many calls/emails from UWM"
B-Escalated to TL
B-Silly/Funny name
N-Closing Date is at least 6 months away
N-tbd@tbd.com or something similar
G-No Information in the Index
I-PRG gets to complete before you
O-Order placed after all docs already uploaded
B-Speak to a Rep at Swift
O-Automated email sent more than once
N-Client Upload
B-Rocket Mortgage Payoff
I-Incorrect UW PA done Email
I-Auto Dialer Duplicate
I-Reopened order by UW just to Recomplete
G-"Let me transfer you to them" transferred to VM
B-UW unaware of PA process
I-Master Policy ordered
O-Client Voicemail Full
G-555 phone number
N-Misspelled Contact Email
O-Faxed Wire Instructions
G-Received HOI but RCE needed
G-Docs missing ISAOA